INDUSTRY FORUM

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  • AshyL4rry

    • 329

      RG Overall Ranking

    • Ranked #66

      RG Tiered Ranking

    Today, as I was checking my refer-a-friend account activity, I noticed I had zero active users and my generated earnings were unchanged for the past week. I immediately emailed DraftKings and was absolutely appalled by the response I received:

    Hi AshyL4rry,

    Thank you for your inquiry regarding your Refer-a-Friend account. The Refer-A-Friend Terms and Conditions state the minimum requirements to maintain an account as follows: “Furthermore, if you fail to acquire a minimum of four (4) new Invited Friends over a six (6) month period, we reserve the right to terminate your active Invited Friends without notice.” You did not meet this requirement so the referrals were removed from your account. If you meet the condition in the future, you will only earn commission on those newly referred users.

    This is simply unbelievable.

    Here is the policy as outlined on the website:

    With just a few clicks, you can earn up to 35% commission. And you will automatically be taking advantage of our industry-best promotions and national marketing campaign, because anything that keeps your referrals coming back to the site and entering contests is helping you earn money!

    With our great promotions and huge cash prizes, and no restrictions on the number of referrals you can bring in, the sky is the limit for what your commissions could be. But all you really need are a few active referrals and you’ll be earning valuable monthly deposit to your DraftKings account. And since the idea is to turn that revenue into the winning entry in a big tournament, there is no telling how valuable that simple click on “Refer-A-Friend” could be.

    Every month, you will simply see a percentage of the revenue your referrals generate deposited into your own DraftKings account, and you can immediately start using it to enter contests. And in addition to the DraftKings dollars you can earn, every referral who deposits moves you one step closer to unlocking different prizes.

    Please tell me where in that page it states the minimum eligibility requirements to maintain the current level of reward earnings? That’s correct, no where on there does it state the requirements. That’s because it is hidden in the middle of the “terms” section where not a single person will ever look. For the level of scrutiny this industry is currently facing, these deceptive tactics do no good whatsoever.

    All of my friends were referred shortly after I created my account years ago. In fact, I haven’t referred another person since then. Not until recently was I generating any sort of reasonable income from their volume. Coincidentally, the week after I receive my largest reward payment to date does DraftKings decide to TERMINATE all past users I referred and were tied to my account. Now, even though I referred players to Draft Kings and now I will be generating 5-6 figures of rake for them monthly, I receive ZERO.

    This quote here is just laughable: “Furthermore, if you fail to acquire a minimum of four (4) new Invited Friends over a six (6) month period, we reserve the right to terminate your active Invited Friends without notice.” WITHOUT NOTICE – so If I wasn’t paying attention to my rewards, DraftKings could have just terminated my rewards earnings and gone about business as usual. The possibility of the average DK user being able to refer FOUR new friends every 6 months and for them to remain active is next two impossible. None of this is known because it is hidden behind their shiny slogan “With our great promotions and huge cash prizes, and no restrictions on the number of referrals you can bring in, the sky is the limit for what your commissions could be.”

    Furthermore, say you acquire a stable of 10-12 referrals over a year long period and you are unable to acquire the supposedly required 4 additional over the next 6 months, Draft Kings can terminate all 12 referrals and you start from scratch. With the level of rake already at alarming levels, why is a company punishing those that are bringing new customers in and trying to salvage what little rake back there is out there.

    This policy is sickening.

  • bzsports4

    This is horrible, and will probably just lead to more and more people referring themselves and making fake accounts to keep getting referral money.

  • realmoney

    Appears they did this to a huge number of accounts in the past few days.

    Got to love how they enforce this out of the blue without warning after not enforcing it for over a year…that is “IF” it was even there before as they can change their policies without warning overnight.

  • esnyd10987

    This is the age of social media justice, if enough people affected by this cause a big stink online something will definitely be done. Having said that, it’s bullshit that they would be so sneaky about changing their policy like that

  • travs424

    the referral programs on most sites are just awful, back when dfs was starting out referrals is how the business got started, i teamed up with a friend recruited thousands of players to a site under my friends account. he then used the recruitment commission and played maybe 1000 per day. i received commission on him. the site then hired him as the recruitment manager, he could no longer play on the site i lost out on over 500 per month.
    i continued to recruit on my own, had hundreds of recruits, the site was bought out by another site and today i have 0 recruits.

    i will never recruit another player to a site, it is a scam for the site to acquire new players and they will find a loophole to make sure you can never make any money doing it. i recruited hundreds if not a thousand of players to dfs, when it needed it most, when it was just starting out and i have 0 recruits.

    their are many stories as bad as mine out there. it is one of the reasons sites have made enemies and some people looking to get it shut down, bad business practice.

  • djw2033

    Same thing happened to me .. Lost 31 referrals

  • MrFantasy

    Yeah, that’s definitely a terrible policy especially seeing as you were using the refer-a-friend method and are not a straight affiliate.

    I do think it’s better for the industry as a whole to do away with the affiliate percentages and should instead only pay out using a cost per acquisition method where you get $25/$50 or whatever to bring a player to them.

  • bradizpro

    • 2016 FABC Finalist

    What a joke

  • slcseas

    Reminds me of when they gave me a giant bonus to transfer my balance from DraftStreet, only to expire it before I could clear half of it. I would have had to play 30% of my bankroll for 120 consecutive days to clear it all.

    Scummy referral and bonus program tactics are nothing new, but I don’t think the timing of this is insignificant. They are hurting for cash.

  • pokerrob1970

    DraftDay BLB Finalist

    It’s really rather funny. The sites want and expect the players to support the industry and help fight the gov by means of whatever is necessary to keep DFS legal. Please write letters, please show up at rallys, etc etc. Doing shit like this just ends up getting people that had your back pissed off.

  • djw2033

    It’s lame they don’t even offer you anything .. I had to fight for the money owed from January because they said they made this a “retroactive” change.

    I asked where it said that and Theybcant just say it to make it true and they gave me remaining balance .. So lame

  • TeamTwerk

    I don’t know how anybody in charge at these sites ever could’ve thought giving somebody 1/3 of their reference’s rake paid for life was a good idea. Most people would’ve referred the same people for a $20 ticket. But a deal is a deal and the sites should pay what they agreed to pay.

  • deejones49

    Increase the rake kill the referrals they are on the right track

  • tjabchs6

    completely scammy, dishonest and disgusting way to go about this for draftkings. i understand the business decision, as this is what happens to a lot of affiliate programs in the business world, but not in the way that they handled it here. not surprising at all – the way draftkings has done business in the past year is pathetic.

    you don’t openly emphasize and advertise (in the way OP quoted them) lifetime earnings while saying, very deep in the terms, that we can completely remove and take away all your future earnings. the terms state they reserve the right to make changes, but there’s no way anyone expected to be completely killed off.

    the sickest part about this:

    1) draftkings was almost certainly planning on this move for a while now

    2) this becomes enacted RIGHT when the absolute slowest 6 month period of dfs begins. march through august.

    i understand this happens to many affiliate programs in the business world – but once again, the way draftkings carried out business here was pathetic. gee, sounds familiar.

  • djw2033

    Id like to hear from a DK person on here if available ?

  • jimmyrad

    @djw2033 said...

    Id like to hear from a DK person on here if available ?

    Those days are over. The reps that used to post here are hunkered down in Hitler’s bunker with 2 flak jackets apiece.

  • bzsports4

    @MrFantasy said...

    I do think it’s better for the industry as a whole to do away with the affiliate percentages and should instead only pay out using a cost per acquisition method where you get $25/$50 or whatever to bring a player to them.

    This is good in theory, but why should a person who brings a high stakes player in get the same $25/$50 as someone who plays small stakes and generates less revenue for the site?

  • pmsimkins

    • 2014 FanDuel WFBC Finalist

    • 2015 FanDuel WFBBC Finalist

    @AshyL4rry said...

    Please tell me where in that page it states the minimum eligibility requirements to maintain the current level of reward earnings? That’s correct, no where on there does it state the requirements. That’s because it is hidden in the middle of the “terms” section where not a single person will ever look. For the level of scrutiny this industry is currently facing, these deceptive tactics do no good whatsoever.

    I personally have no interest in signing people up, so I haven’t read the TOS in regards to this. In this paragraph you ask where it states the policy, then say nowhere, then say in the middle. If this policy is in the TOS then tough luck, sorry if it requires reading ALL THE WAY to the middle. If it isn’t stated at all then I agree that sucks.

    All in all I strongly dislike the referral and affiliate stuff, so if it went away all the better.

  • 00oreo00

    • x3

      2015 DraftKings FFWC Finalist

    • x5

      2014 DraftKings FBWC Finalist

    The changes to the DK affiliate program are even worse. You now need to refer 50 new users over a 6 month period to keep you account in good standing. On top of that you only earn commission during the first 2 years after the user signed up.

  • madmanjayWV

    @realmoney said...

    Appears they did this to a huge number of accounts in the past few days.

    Got to love how they enforce this out of the blue without warning after not enforcing it for over a year…that is “IF” it was even there before as they can change their policies without warning overnight.

    Are you kidding me? This is insane…everyone I know is a poor hill-jack..I finally got my one buddy with some coin into DFS on DK for the last 3-5 weeks of MLB last year and man he made me a nice little bit of coin..guess that’s gonna go by the wayside…….BS DK…BS…

  • cedric19

    @djw2033 said...

    It’s lame they don’t even offer you anything .. I had to fight for the money owed from January because they said they made this a “retroactive” change.

    I asked where it said that and Theybcant just say it to make it true and they gave me remaining balance .. So lame

    A “retroactive” change? Are you kidding me? It’s like they are trying to alienate everyone!

    How about I get a “retroactive” refund of the thousands in rake I paid if it’s determined your business is illegal in my state DraftKings?

  • deactivated84892

    Absolutely unacceptable.

    A few months ago DK had cleared my referral earnings, Luckily I had screenshots to send them and they paid me.

    This is just another example of poor customer service that has kept me from being a high volume player on that site. Truly unacceptable.

  • jmo26

    Happened to me as well – got a similar garbage response, and have pretty much lost all faith in DK at this point. I just can’t remember the last time I looked at something they did and thought, “Well, that was handled well.”

  • cedric19

    @jmo26 said...

    Happened to me as well – got a similar garbage response, and have pretty much lost all faith in DK at this point. I just can’t remember the last time I looked at something they did and thought, “Well, that was handled well.”

    That made me LOL

  • BeepImaJeep

    • 2015 DraftKings FFWC Finalist

    • 2017 DraftKings FBWC Finalist

    whoa, even in these desperate times, you guys think ashy deserves 100k/month because he referred a few people?

  • 00oreo00

    • x3

      2015 DraftKings FFWC Finalist

    • x5

      2014 DraftKings FBWC Finalist

    @BeepImaJeep said...

    whoa, even in these desperate times, you guys think ashy deserves 100k/month because he referred a few people?

    Of course he doesn’t. That specific rule is not a new rule and has been in the terms for quite some time.

    But some of the recent changes do suck quite a bit. Ideally DK would pass some of the savings to players which they does not seem to be happening.

    Among the changes going into effect March 1st:

    For affiliates:
    -You only get referral income during the first 2 years of a new players play.
    -Referral income is capped at $1k/month/player
    -50 new referrals required during the last 6 months

    For Refer-a-Friend:
    -Referral income is capped at $1k/month/player

    The rules are reasonable but should have been in place from the beginning. But they can be a bit drastic in certain cases. DK is screwing their “partners” and I really hope this does not backfire and hurt the games going forward. That 50 new player rule pretty much kills off all but the biggest affiliates and the ones that are not removed are taking big cuts. Also, the $1k/month rule and 2-year sunset dramatically decrease the upside/incentive to push DK.

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