Today, as I was checking my refer-a-friend account activity, I noticed I had zero active users and my generated earnings were unchanged for the past week. I immediately emailed DraftKings and was absolutely appalled by the response I received:
Thank you for your inquiry regarding your Refer-a-Friend account. The Refer-A-Friend Terms and Conditions state the minimum requirements to maintain an account as follows: “Furthermore, if you fail to acquire a minimum of four (4) new Invited Friends over a six (6) month period, we reserve the right to terminate your active Invited Friends without notice.” You did not meet this requirement so the referrals were removed from your account. If you meet the condition in the future, you will only earn commission on those newly referred users.
This is simply unbelievable.
Here is the policy as outlined on the website:
With just a few clicks, you can earn up to 35% commission. And you will automatically be taking advantage of our industry-best promotions and national marketing campaign, because anything that keeps your referrals coming back to the site and entering contests is helping you earn money!
With our great promotions and huge cash prizes, and no restrictions on the number of referrals you can bring in, the sky is the limit for what your commissions could be. But all you really need are a few active referrals and you’ll be earning valuable monthly deposit to your DraftKings account. And since the idea is to turn that revenue into the winning entry in a big tournament, there is no telling how valuable that simple click on “Refer-A-Friend” could be.
Every month, you will simply see a percentage of the revenue your referrals generate deposited into your own DraftKings account, and you can immediately start using it to enter contests. And in addition to the DraftKings dollars you can earn, every referral who deposits moves you one step closer to unlocking different prizes.
Please tell me where in that page it states the minimum eligibility requirements to maintain the current level of reward earnings? That’s correct, no where on there does it state the requirements. That’s because it is hidden in the middle of the “terms” section where not a single person will ever look. For the level of scrutiny this industry is currently facing, these deceptive tactics do no good whatsoever.
All of my friends were referred shortly after I created my account years ago. In fact, I haven’t referred another person since then. Not until recently was I generating any sort of reasonable income from their volume. Coincidentally, the week after I receive my largest reward payment to date does DraftKings decide to TERMINATE all past users I referred and were tied to my account. Now, even though I referred players to Draft Kings and now I will be generating 5-6 figures of rake for them monthly, I receive ZERO.
This quote here is just laughable: “Furthermore, if you fail to acquire a minimum of four (4) new Invited Friends over a six (6) month period, we reserve the right to terminate your active Invited Friends without notice.” WITHOUT NOTICE – so If I wasn’t paying attention to my rewards, DraftKings could have just terminated my rewards earnings and gone about business as usual. The possibility of the average DK user being able to refer FOUR new friends every 6 months and for them to remain active is next two impossible. None of this is known because it is hidden behind their shiny slogan “With our great promotions and huge cash prizes, and no restrictions on the number of referrals you can bring in, the sky is the limit for what your commissions could be.”
Furthermore, say you acquire a stable of 10-12 referrals over a year long period and you are unable to acquire the supposedly required 4 additional over the next 6 months, Draft Kings can terminate all 12 referrals and you start from scratch. With the level of rake already at alarming levels, why is a company punishing those that are bringing new customers in and trying to salvage what little rake back there is out there.
This policy is sickening.