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  • AshyL4rry

    • 351

      RG Overall Ranking

    • Ranked #74

      RG Tiered Ranking

    Today, as I was checking my refer-a-friend account activity, I noticed I had zero active users and my generated earnings were unchanged for the past week. I immediately emailed DraftKings and was absolutely appalled by the response I received:

    Hi AshyL4rry,

    Thank you for your inquiry regarding your Refer-a-Friend account. The Refer-A-Friend Terms and Conditions state the minimum requirements to maintain an account as follows: “Furthermore, if you fail to acquire a minimum of four (4) new Invited Friends over a six (6) month period, we reserve the right to terminate your active Invited Friends without notice.” You did not meet this requirement so the referrals were removed from your account. If you meet the condition in the future, you will only earn commission on those newly referred users.

    This is simply unbelievable.

    Here is the policy as outlined on the website:

    With just a few clicks, you can earn up to 35% commission. And you will automatically be taking advantage of our industry-best promotions and national marketing campaign, because anything that keeps your referrals coming back to the site and entering contests is helping you earn money!

    With our great promotions and huge cash prizes, and no restrictions on the number of referrals you can bring in, the sky is the limit for what your commissions could be. But all you really need are a few active referrals and you’ll be earning valuable monthly deposit to your DraftKings account. And since the idea is to turn that revenue into the winning entry in a big tournament, there is no telling how valuable that simple click on “Refer-A-Friend” could be.

    Every month, you will simply see a percentage of the revenue your referrals generate deposited into your own DraftKings account, and you can immediately start using it to enter contests. And in addition to the DraftKings dollars you can earn, every referral who deposits moves you one step closer to unlocking different prizes.

    Please tell me where in that page it states the minimum eligibility requirements to maintain the current level of reward earnings? That’s correct, no where on there does it state the requirements. That’s because it is hidden in the middle of the “terms” section where not a single person will ever look. For the level of scrutiny this industry is currently facing, these deceptive tactics do no good whatsoever.

    All of my friends were referred shortly after I created my account years ago. In fact, I haven’t referred another person since then. Not until recently was I generating any sort of reasonable income from their volume. Coincidentally, the week after I receive my largest reward payment to date does DraftKings decide to TERMINATE all past users I referred and were tied to my account. Now, even though I referred players to Draft Kings and now I will be generating 5-6 figures of rake for them monthly, I receive ZERO.

    This quote here is just laughable: “Furthermore, if you fail to acquire a minimum of four (4) new Invited Friends over a six (6) month period, we reserve the right to terminate your active Invited Friends without notice.” WITHOUT NOTICE – so If I wasn’t paying attention to my rewards, DraftKings could have just terminated my rewards earnings and gone about business as usual. The possibility of the average DK user being able to refer FOUR new friends every 6 months and for them to remain active is next two impossible. None of this is known because it is hidden behind their shiny slogan “With our great promotions and huge cash prizes, and no restrictions on the number of referrals you can bring in, the sky is the limit for what your commissions could be.”

    Furthermore, say you acquire a stable of 10-12 referrals over a year long period and you are unable to acquire the supposedly required 4 additional over the next 6 months, Draft Kings can terminate all 12 referrals and you start from scratch. With the level of rake already at alarming levels, why is a company punishing those that are bringing new customers in and trying to salvage what little rake back there is out there.

    This policy is sickening.

  • Putz

    I remember when people argued that the deposit bonus payout at 4% wasn’t a deceptive advertising tactic, and now it’s a point of litigation and regulation.

    People arguing this didn’t realize (or were ignorant) that not everyone playing DFS previously lived in their online poker/sports book world and were familiar. The sites changed their advertising rather quickly, albeit late, after certain events occurred last year.

    As a conspiracy theorist, I always read the fine print because if it sounds too good to be true…

  • pmsimkins

    • 2014 FanDuel WFBC Finalist

    • 2015 FanDuel WFBBC Finalist

    @dude_abides7 said...

    The 200% deposit bonus is a promo as well. But once someone is signed up for it, doesn’t the company owe a responsibility to see it through? Or is it OK they simply say…sorry, nevermind.

    I mean, on the one hand I completely agree with you that DK could not be expected to have a 35% referral payout forever.

    But at the same time, legally or otherwise, they do have a responsibility to change, phase out or terminate the program in a responsible matter. You keep saying there are no optics with this by pointing to the people who were benefiting as being fraudulent shysters. Not everyone fits that glove man. Even if it were only 5% of referral accounts on the up and up, DK owed those users a more professional approach of changing course.

    Your deposit bonus isn’t apples to apples. I could just easily say that your argument is akin to seeing a deposit bonus ad on a Monday and thinking you’re owed said bonus when you deposit the following Thursday.

    I also did say that the few bad apples always ruin things for everyone else. This is always true. Do you think it’s realistic or fair for DK to go through each account and subjectively decide whos above the board and who isn’t.

    I find the whole optics thing ironic. I know I made a semi apologetic post to the OP, but lets get real for a second. We have a guy grossing 7 figurish money and massively multientering $2 contests. There’s your optics that will kill the industry. The irony of a lecture on fairness in OP is kind of funny though.

  • dude_abides7

    @pmsimkins said...

    I find the whole optics thing ironic. I know I made a semi apologetic post to the OP, but lets get real for a second. We have a guy grossing 7 figurish money and massively multientering $2 contests. There’s your optics that will kill the industry. The irony of a lecture on fairness in OP is kind of funny though.

    I hear ya man. I don’t want to continue arguing a point you just don’t want to accept. That there is a right way to do business and a wrong way. DK’s motivation and necessity for making this change is irrelevant. The way they handled this can not be seen in favorable light by anyone who knows how to run a business.

    I think we agree on most of this and I agree with your quote above, but DK deserves egg on their face for this,

  • Ryazan

    • x3

      2015 FanDuel WFFC Finalist

    • x2

      2015 FanDuel WFBC Finalist

    I will only post one thing on this thread, and it’s 100% my own opinion.

    A top Tournament Player of the Year who has over 6 figures in winnings shouldn’t be complaining about referrals. Honestly, Larry, or whatever the hell your name is, you are a great DFS player, and I respect you for that. Find something else to complain about.

  • Swaglet

    @dude_abides7 said...

    DK’s motivation and necessity for making this change is irrelevant

    In regards to the OP, they didn’t change the terms. They simply decided to enforce a term that the OP admits he never read. It’s not like they asked him, or his brother, to repay all the referrals DK paid them AFTER they didn’t meet the requirements of this termination clause.

  • MickyD10970

    • 348

      RG Overall Ranking

    • Ranked #27

      RG Tiered Ranking

    @Warriv said...

    Agree with this, I think we should only be allowed one free withdrawal per month, after that you should have to pay a processing fee. I don’t want my rake subsidizing all the people who needlessly deposit/withdraw constantly, those costs add up!

    You could not be more wrong. Ask those that kept large balances in Fantasy Up or Fantasy Hub how glad they are they didn’t keep just enough money to play a week or so. With all of the uncertainty, lack of regulation, sites closing with users money you have to be crazy to keep any large sum of money on ANY site. At least make sure you have your initial investment and some profit just in case. I for one will never play another contest when they start charging for withdrawals. Just my 2 cents….

  • Warriv

    @MickyD10970 said...

    You could not be more wrong. Ask those that kept large balances in Fantasy Up or Fantasy Hub how glad they are they didn’t keep just enough money to play a week or so. With all of the uncertainty, lack of regulation, sites closing with users money you have to be crazy to keep any large sum of money on ANY site. At least make sure you have your initial investment and some profit just in case. I for one will never play another contest when they start charging for withdrawals. Just my 2 cents….

    By all means withdraw profits on a regular basis. But for the people who play NFL and deposit everything they want to play with every Saturday, then withdraw everything every Tuesday, then repeat the process every week of the season they should be expected to pay processing fees (this is even advocated on some other sites I read). Players should be demanding every site provides audited results that player funds are segregated from operating expenses. Fantasy Up and Fantasy Hub are unfortunate (although Fantasy Up players are going to get paid out, time will see with Fantasy Hub) but FD and DK are different stories your funds are completely safe there.

  • MickyD10970

    • 348

      RG Overall Ranking

    • Ranked #27

      RG Tiered Ranking

    @Warriv said...

    By all means withdraw profits on a regular basis. But for the people who play NFL and deposit everything they want to play with every Saturday, then withdraw everything every Tuesday, then repeat the process every week of the season they should be expected to pay processing fees (this is even advocated on some other sites I read). Players should be demanding every site provides audited results that player funds are segregated from operating expenses. Fantasy Up and Fantasy Hub are unfortunate (although Fantasy Up players are going to get paid out, time will see with Fantasy Hub) but FD and DK are different stories your funds are completely safe there.

    Based on what? Did you ever think the huge Poker sites would close and keep your money? I will let others be naive. I bet all the millionaires investing with Madoff thought they were completely “safe” investing with that sure thing also. It’s always unfortunate until its your money. Is it “completely safe” because rotogrinders endorses it? I don’t think so. I would especially expect the people who play NFL every Sunday then withdraw to continue to do so, they are most likely new and don’t trust leaving their money on an unregulated site for more than a day or 2. Go figure, what with all the positive publicity in the industry, you are surprised they have doubts? It is a cost of doing business and attracting new players to have to earn the trust of their funds. Once again just my 2 cents…. As a 51 year old I have seen a lot in my life and if I have learned 1 thing it is that when there is money involved anything can and will happen.

  • MickyD10970

    • 348

      RG Overall Ranking

    • Ranked #27

      RG Tiered Ranking

    Even Emac has expressed the likelihood to leave a very limited amount of funds on any site do to current industry conditions.

  • dude_abides7

    @Swaglet said...

    In regards to the OP, they didn’t change the terms. They simply decided to enforce a term that the OP admits he never read. It’s not like they asked him, or his brother, to repay all the referrals DK paid them AFTER they didn’t meet the requirements of this termination clause.

    His agreement predated those change in terms. He said he did read them, in the beginning and this language was not in there. Even DK admits that this was a change in the program. The fact that he was not made aware of the change, in any form or fashion, is my beef.

    I get the program was a mess and being exploited.

    I get that it was a money pit that ultimately effected everyone else in higher rake, etc.

    I get that no one has sympathy for a dude banking 6 figures getting hosed for a few referrals.

    All that aside, all customers have the right to expect that a business should be honest and ethical in their dealings. Albeit mandatory for the long term, DK took a very shady and non-transparent approach to this change.

  • Swaglet

    @dude_abides7 said...

    His agreement predated those change in terms.

    If that’s true, then my opinions in this thread were based on a misunderstanding of the facts. I thought the following two terms have ALWAYS been in the Refer-A-Friend terms:

    https://www.draftkings.com/refer-a-friend/terms
    Furthermore, if you fail to acquire a minimum of four (4) new Invited Friends over a six (6) month period, we reserve the right to terminate your active Invited Friends without notice.
    We reserve the right to change or cancel the Program at any time without prior notice.

    I thought the OPs beef was that the termination clause was, “hidden in the middle of the “terms” section where not a single person will ever look.” Imagine that, the marketing department decided not to include legal definitions, termination clauses, disclosure terms, etc. in the overview. That’s how almost every promotion from any business works. You can participate without reading the terms, but then don’t bitch when it turns out you don’t like some of them.

  • dude_abides7

    @Swaglet said...

    If that’s true, then my opinions in this thread were based on a misunderstanding of the facts. I thought the following two terms have ALWAYS been in the Refer-A-Friend terms:

    https://www.draftkings.com/refer-a-friend/terms
    Furthermore, if you fail to acquire a minimum of four (4) new Invited Friends over a six (6) month period, we reserve the right to terminate your active Invited Friends without notice.
    We reserve the right to change or cancel the Program at any time without prior notice.

    I thought the OPs beef was that the termination clause was, “hidden in the middle of the “terms” section where not a single person will ever look.” Imagine that, the marketing department decided not to include legal definitions, termination clauses, disclosure terms, etc. in the overview. That’s how almost every promotion from any business works. You can participate without reading the terms, but then don’t bitch when it turns out you don’t like some of them.

    My understanding from Ashy’s back and forth with support is that they changed this some time ago, but certainly well after his initially referral account was set up. Once again, we are going off Ashy’s word here. There appears to be some that have an aversion to doing so. That is here nor there.

    DK certainly has the right to change a promo that is no longer useful or wise for their business. But they need to act in a responsible way in how they handle open accounts that predate said changes.

  • fistpumper

    I am sure DK can make these changes “legal” or do what they want because of small print, but what they are doing is absolutely garbage. It’s borderline theft, similar to pokerstars situation w SNE players

  • awesemo

    • 1

      RG Overall Ranking

    • Ranked #1

      RG Tiered Ranking

    • x3

      2018 DraftKings FFWC Finalist

    • 2017 DraftKings FFWC Finalist

    Whoever said that this action is because Draftkings doesn’t want to promote new player acquisitions through the referral system is flat out wrong. Here is an ad that was sent along with my cashout check that I received yesterday: http://imgur.com/QbnYVEx

  • Swaglet

    @dude_abides7 said...

    My understanding from Ashy’s back and forth with support is that they changed this some time ago, but certainly well after his initially referral account was set up.

    Shane says he started playing DFS at the end of 2013. The 4-per-6 termination clause was in the DK Affiliate program when he joined:

    http://web.archive.org/web/20131022224830/https://www.draftkings.com/affiliates/terms

    Are you saying that this term was only recently added to the Refer-A-Friend program? It’s not archived since it requires a login to access.

    For sake of argument, let’s say it was NOT in the terms when Shane joined. And subsequently, DK discovers that a number of players are scamming the program. How would they “responsibly” handle that without having to look at every single participant and make a judgement call? If they simply notify ALL participants that the program is changing, they give all the scammers a heads up that they need to start scamming EVEN MORE otherwise they are at risk of being terminated.

  • rayofhope

    • 2017 FanDuel WFFC Finalist

    The 4 per 6 part of the terms has definitely been around as long as they’ve had the program.

  • kevin8053

    • 199

      RG Overall Ranking

    • Ranked #16

      RG Tiered Ranking

    • 2020 NASCAR Live Finalist

    • 2019 DraftKings King of the Beach Finalist

    @pmsimkins said...

    Your deposit bonus isn’t apples to apples. I could just easily say that your argument is akin to seeing a deposit bonus ad on a Monday and thinking you’re owed said bonus when you deposit the following Thursday.

    I also did say that the few bad apples always ruin things for everyone else. This is always true. Do you think it’s realistic or fair for DK to go through each account and subjectively decide whos above the board and who isn’t.

    I find the whole optics thing ironic. I know I made a semi apologetic post to the OP, but lets get real for a second. We have a guy grossing 7 figurish money and massively multientering $2 contests. There’s your optics that will kill the industry. The irony of a lecture on fairness in OP is kind of funny though.

    No idea why you think you know what the OP grosses. He specifically said that he generates 5 figure rake for the site on a monthly basis. That means that he plays a shitload of volume and is in essence the ideal customer for DK. I’m not sure why you give a darn how he plays DFS or that he multi-enters contests and wins. It’s not easy or everyone would be doing it. None of that has anything to do with DK’s refer-a-friend policy. The reality is that referrers were promised a piece of the action for anyone they refered. All the sites did the same. Now when money is tight or the sites arent as concerned about growth they are screwing over their loyal customers that worked hard to promote their business. This thread was also full of stuff about R-A-F fraud even though there were few to no actual examples of any nor was supposed fraud the reason for terminating the accounts. The reality is that it’s not easy to commit R-A-F fraud because the sites monitor who is playing and get SS#‘s and what not. If DK wanted to modify or reduce their expenses but do it in a fairer and less shady way they would simply impliment a policy where if certain conditions aren’t met they drop the RAF commission to 15% or something like that. Simply cancelling accounts is not cool.

  • FunkyColdModella

    I’m shocked anyone thinks a company is not supposed to do what’s in it’s own (and therefore it’s investors’) best interest.

    Should it have been handled differently? Most (including me) would say ‘yes’. Business is business though and DK is doing what it thinks is best for the company. I’m not siding with them but if it keeps the doors open awhile longer, so be it.

  • pmsimkins

    • 2014 FanDuel WFBC Finalist

    • 2015 FanDuel WFBBC Finalist

    @kevin8053 said...

    No idea why you think you know what the OP grosses. He specifically said that he generates 5 figure rake for the site on a monthly basis. That means that he plays a shitload of volume and is in essence the ideal customer for DK. I’m not sure why you give a darn how he plays DFS or that he multi-enters contests and wins. It’s not easy or everyone would be doing it. None of that has anything to do with DK’s refer-a-friend policy. The reality is that referrers were promised a piece of the action for anyone they refered. All the sites did the same. Now when money is tight or the sites arent as concerned about growth they are screwing over their loyal customers that worked hard to promote their business. This thread was also full of stuff about R-A-F fraud even though there were few to no actual examples of any nor was supposed fraud the reason for terminating the accounts. The reality is that it’s not easy to commit R-A-F fraud because the sites monitor who is playing and get SS#‘s and what not. If DK wanted to modify or reduce their expenses but do it in a fairer and less shady way they would simply impliment a policy where if certain conditions aren’t met they drop the RAF commission to 15% or something like that. Simply cancelling accounts is not cool.

    First off, it’s very easy to figure out that he grosses “7figure ish money”. You could take 5 figures/month of rake statement or simply click his name on RG and come to that fairly obvious and not particularily specific total.

    Yes, how he plays and the refer a friend are totally unrelated. I also don’t care how plays and never said it was easy.

    Here’s my point summed up for you. It’s ironic and disengenuous to be on a moral high horse when your (OP not you) own play has operated in the gray area. Not to mention the very company that’s getting ragged on has setup a system that’s wildly favorable to said style of play. There’s no rule against how OP plays the game and there’s no rule against what DK did and I have no real problem with either. That being said, I don’t agree with a person taking advantage but then complaining when he’s the one on the short end of the “fairness” stick.

    As for optics most every hit piece I’ve seen on DFS focuses a lot on the concept the little guy has no real chance to compete with the likes of the OP. I don’t exactly agree, but that is the biggest black eye for the industry that I’ve seen focused on.

  • payme092209

    I’m small time player but during NFL I referred a bunch of friends from FD to DK when I saw that I got a cut of buy ins..I was getting $50: a month or so. I got friends to get into nba so u could keep on earning this..

    I , like u, pay attention to see what I’m earning each month..I noticed just yesterday that although I have 3 or friends playing nba each day my referral balance hasn’t budged. I emailed DK and they said they will look into it. I never heard back…i was unaware of this B.S. policy of continuimg to ad friends but my friend bank is tapped..no way I can keep addong…this is complete b.s. and ao disappointing if they stop paying me my referrals..no way did I just expect it to stop. I feel cheated…WTf

  • Pivvv

    bump. Just found out this happened to me. I’m sending certified mail to DK, Ohio AG and the CFPB when I get off work. Despite the fine print, this wasn’t handled appropriately by DK.

  • catmando

    If all these affiliate sites give so much great info and tools why refer anyone? Just win all the money by builder better lineups. I would rather my rake back go to me not someone who got me to click thru a link. Slim nailed it too on all the big guys running stuff through friends as you ever notice just how many new big players show up and dominate entries and just happen to have similar lineups?

  • walleye734

    Loved hearing someone call into Jeff Mans’ show on Sirius yesterday putting DK on blast about this.

  • deactivated60279

    What did they say?

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