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  • dbrown0147

    Anybody getting these pop up videos while entering line-ups? Mine always seems to be some sort of Asian text which my girlfriend informed me is a popular clothing brand… never heard of it. Rather annoying.

  • bigez952

    I only get those when entering rake free contests or contests with $0 entry fee. I would 100% take watching a 30 second advertisement if the trade off was a lower commission. You shouldn’t be getting any videos for contests with the full 15.9% rake. If they started doing that I would be annoyed.

  • bure10

    I get them for my contests with rake.

  • dbrown0147

    @bure10 said...

    I get them for my contests with rake.

    Good to know, so do I. DK gotta make a little extra side money. Can’t have their children going hungry. Nothing like being in the middle of setting a lineup only to have a minute long pop up ad interrupt you in a foreign language. Thanks DK

  • titanhawks

    Really annoying is this ESPN+ ad where you have to cancel or hit the X EVERY TIME you switch teams on the contests page

    I quit FD and FantasyDraft for less than this

  • hcassidy

    I’m assuming you guys are using a desktop? When I use my phone(iphone) I get none, and on my desktop I get Zero as well as I have the ‘Adblock Plus extension’ downloaded on Chrome.

  • dbrown0147

    @hcassidy said...

    I’m assuming you guys are using a desktop? When I use my phone(iphone) I get none, and on my desktop I get Zero as well as I have the ‘Adblock Plus extension’ downloaded on Chrome.

    This is on the DK app from my iPhone.

  • hcassidy

    @dbrown0147 said...

    This is on the DK app from my iPhone.

    That’s crazy, If I work late and need to set a L/U quick I have never gotten any.

  • dbrown0147

    Happened twice within 5 minutes setting my lineup this afternoon. I emailed DK support and they said they were out of their control.. seems fishy.

  • hcassidy

    @dbrown0147 said...

    Happened twice within 5 minutes setting my lineup this afternoon. I emailed DK support and they said they were out of their control.. seems fishy.

    As in Hacked ‘Out of Control’? Haven’t used phone for a couple of days but never get anything. Only pop ups I get are for the ‘Showtime Boxing’ and the new ‘Hotwire’ Promos as they are site exclusive.

  • dbrown0147

    @hcassidy said...

    As in Hacked ‘Out of Control’? Haven’t used phone for a couple of days but never get anything. Only pop ups I get are for the ‘Showtime Boxing’ and the new ‘Hotwire’ Promos as they are site exclusive.

    They ended up telling me they should only appear for free contests. All of my entries were paid entries in excess of 100.00 in play. They said they would look into it

  • DraftKings_CM

    • DraftKings Representative

    Anybody getting these pop up videos while entering line-ups?

    Thank you for sharing your experience with us. The video adds you describe should appear while entering lineups in a contest that is sponsored by a media partner. If you ever see a video ad appearing at a time that doesn’t seem logical, please email support@draftkings.com with the date & time you saw the video, along with the contest you were entering the lineup for. Screen capture / video evidence is also very helpful for us to be able to debug if available.

    As in Hacked ‘Out of Control’?

    When a contest is sponsored, the media partner has the right to display the advertisement. We cannot disable the ad for the user who requested it, it must be displayed as part of our agreement with the media partner.

    They ended up telling me they should only appear for free contests. All of my entries were paid entries in excess of 100.00 in play. They said they would look into it

    Video ads can appear in any contest that is subsidized (aka sponsored) by a third party media partner. Rest assured, we are looking into it for you. What you describe doesn’t match the user experience we intended to provide, our team is working to determine exactly what occurred and if there was an error in the ad display we will work to get the problem solved. Thnx for notifying us!

    - DraftKings Community Team

  • 2Slik

    @DraftKings_CM said...

    Video ads can appear in any contest that is subsidized (aka sponsored) by a third party media partner. Rest assured, we are looking into it for you. What you describe doesn’t match the user experience we intended to provide, our team is working to determine exactly what occurred and if there was an error in the ad display we will work to get the problem solved. Thnx for notifying us!

    If the idea is to bring attention to a sponsor why ad additional ads but no incentive to users. A rake reduced tournament would bring more attention to sponsor while providing a frenzied benefit to the users.

  • DraftKings_CM

    • DraftKings Representative

    If the idea is to bring attention to a sponsor why ad additional ads but no incentive to users.

    What makes you assume that we don’t? To the best of this team’s knowledge, all of our sponsored contests that displayed video advertising have been subsidised in a way to provide an extra benefit to our users. Usually it is a freeroll, or some other benefit to entrants such as the $5 gift card that Dunkin Donuts gave away.

    - DraftKings Community Team

  • bure10

    Ive been in touch via email but there is ads popping up all over my APP for non freerolls and its been a few days but still popping up. The ad should be disabled for the time being but its hasnt.

  • DraftKings_CM

    • DraftKings Representative

    Ive been in touch via email but there is ads popping up all over my APP for non freerolls and its been a few days but still popping up. The ad should be disabled for the time being but its hasnt.
    Thank you to bure10 for the outstanding evidence that he provided, we now have a better understanding of the issue – it was different than what we thought some players were describing.

    We are looking into the potential causes for the problem that was highlighted to us by bure10, the issue has hit the desks of decision makers across our product team. A solution may not be ready as quickly as we would like, in the meantime we ask everyone to please create a support ticket anytime you see an advertisement appear on the LINEUP page while you are drafting. When you send us an email to create a support ticket, we will need the following evidence to help us solve the problem for good:

    1) A screen capture that shows the ad placement
    2) The type of device you are using, and your device’s operating system version (if known)
    3) Which contest you were editing when the problem occured
    4) The time and date that the problem occured
    5) A list of any contests you previously entered (to the best of your abilities)

    Thank you once again for helping us trace this problem down, your feedback means the world to us!

    - DraftKings Community Team

  • bure10

    @DraftKings_CM said...

    Ive been in touch via email but there is ads popping up all over my APP for non freerolls and its been a few days but still popping up. The ad should be disabled for the time being but its hasnt.
    Thank you to bure10 for the outstanding evidence that he provided, we now have a better understanding of the issue – it was different than what we thought some players were describing.

    We are looking into the potential causes for the problem that was highlighted to us by bure10, the issue has hit the desks of decision makers across our product team. A solution may not be ready as quickly as we would like, in the meantime we ask everyone to please create a support ticket anytime you see an advertisement appear on the LINEUP page while you are drafting. When you send us an email to create a support ticket, we will need the following evidence to help us solve the problem for good:

    1) A screen capture that shows the ad placement
    2) The type of device you are using, and your device’s operating system version (if known)
    3) Which contest you were editing when the problem occured
    4) The time and date that the problem occured
    5) A list of any contests you previously entered (to the best of your abilities)

    Thank you once again for helping us trace this problem down, your feedback means the world to us!

    - DraftKings Community Team

    Thank you.

  • SkateFiend

    Adblock will almost certainly resolve this issue. I haven’t experienced a single pop up at any DFS sites.

  • bure10

    @SkateFiend said...

    Adblock will almost certainly resolve this issue. I haven’t experienced a single pop up at any DFS sites.

    My issue is on mobile

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