Decided to play NHL a lil’ late tonight. Logged on hour before lock and joined some of the contests that were left.
Starting building, went back to the lobby, and there were a TON of new guaranteed contests in the lobby.
Joined them all. Put qtr the max into the Hip Check (4.5k), joined all the SE dbl ups, built my cards for the night, was really content.
With less than 15min left all my new contests were gone from the lobby. All the fees were refunded. My cards in the lineups page were deleted. Player exposure was completely out the window (had only two goalies instead of six), I basically had to completely rebuild the cards I had left with only 10min before lock and try to find some viable dbl up’s to join (there were none).
I, along with a few others, wrote DK support and were all told our contests didn’t fill so they were refunded. I should mention it’s greatly concerning that we were all told the same incorrect statement, but that’s not really the point. After some resistance I was told that they removed contests that were incorrectly posted.
Firstly, is this even allowed? To be clear, they were guaranteed contests with hundreds of entrants and were deleted with minutes left.
There has to be some sort of rules around this. I get it was a mistake, but what’s to stop them from “mistakenly deleting” other contests, for example, an over-layed contest?
Not to mention, secondly, I’m not very good at DFS, so I can only imagine how this would have hurt someone with twice, if not more the LU’s I played. The LU’s were deleted, is that also allowed? This altered my exposure in a way that I had to spend the rest of the night fixing what I had, and I still have a card x3 in the $.50 150 tonight. If that screwed me, people must have really been done over if they were any kind of a DFS player.
Which leads me to my third point, this happened (to my knowledge) exclusively to >$5 contests, meaning anybody is a somebody couldn’t have entered anyway. So, the people this actually hurt don’t really matter, and I’m concerned about if DK are getting away with something over this, or have been to vulnerable players who have no voice.
Anyway, long story short, is this even allowed?