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  • DraftKings_CM

    • DraftKings Representative

    On behalf of DraftKings, we are proud to announce our newly created Community team. Our group was formed to listen, engage, and advocate for the player community at large while championing our industry leading commitment to a world class game experience. We are here to represent your feedback inside the walls of DraftKings, because your ideas can help us deliver an increasingly better experience for all players. You can read our introductory post here: https://rotogrinders.com/threads/draftkings-cm-is-now-on-rotogrinders-2496208

    Now it’s your chance – what would you like to know? Do you have a suggestion you would like to share? We will do our best to answer all honest and respectful questions you post in this thread, in turn we hope to help players like you have a better understanding of how the world’s largest fantasy sports ecosystem works. Please allow us some time before responding to your questions and comments, you deserve well thought out answers – and that takes time.

    - DraftKings Community Team

  • TheRyanFlaherty

    People who you aren’t friends with or aren’t in leagues with shouldn’t be able to send you game invites. Friend or league requests is fine, but that makes sense, but there’s some random people that send non stop game requests and it’s annoying as hell…
    It shouldn’t be up to me to find whatever way it is to block them, and I’m pretty sure you only get a certain amount of blocks, so it’s even more frustrating if you have to use them on these tools that are allowed to essentially spam you all day.
    It’s annoying as all hell.

  • quackinup

    Every player should know what rake they are paying on a particular tournament. Not telling players the rake in an easy and obvious way is wrong, its wrong on many levels. Draftkings should be more transparent when it comes to rake. You lose players now because you increase the rake and tell nobody, its not obvious for players to know there was an increase. Its shady/sketchy to keep this information hidden from players. If there is ever another big legal issue for draftkings i think it will be this. More transparency, less sketchyness by trying to sneak rake increases by players hoping they wont notice. its wrong and unbelievable that draftkings is allowed to operate like this.

  • bigez952

    @quackinup said...

    Every player should know what rake they are paying on a particular tournament. Not telling players the rake in an easy and obvious way is wrong, its wrong on many levels. Draftkings should be more transparent when it comes to rake. You lose players now because you increase the rake and tell nobody, its not obvious for players to know there was an increase. Its shady/sketchy to keep this information hidden from players. If there is ever another big legal issue for draftkings i think it will be this. More transparency, less sketchyness by trying to sneak rake increases by players hoping they wont notice. its wrong and unbelievable that draftkings is allowed to operate like this.

    https://www.draftkings.com/lp/commission-structure

    They are fairly transparent with rake by keeping it posted on their site. Use the link above to sign up for alerts when they make any changes to the rake.

  • Shhhhhhhh

    This thread would be better if Draft Kings made more than cameo appearances and remained active in addressing the different posts.

  • quackinup

    thats not “fairly” transparent. It should be as obvious as the cost of the tourney. on the registration page. Only reason they do it the way they do is to hide the real rake from the majority of players. Yes you can look for it but you shouldnt have to. They know this cmon. They know 90% dont know and wont notice an increase in rake. If rake was listed on the tourney page in an obvious way it would be less sketchy.

  • britdevine

    • 2014 StarStreet MLB Playboy Mansion Finalist

    Lets see a once a week 150 max for the $1-$3 level coupled with some guideline tweaks to keep the $50k a night players out of it

  • kwdamp

    I will give them credit for at least taking the first steps towards hearing the community out and making some long needed changes.

    The $5 knuckleball tournament last nights was 20K first, 15K, second, 10K third … … … 1K tenth. I’d still like to see 6-10th get a little more, but I realize that’s basically impossible unless you start paying less than 22% of the field.

    Kudos for at least giving this a try. I did notice it filled a full 45 minutes before lock as well, so hopefully you’ll see these are just as easy to fill.

  • KindGuy

    @quackinup said...

    thats not “fairly” transparent. It should be as obvious as the cost of the tourney. on the registration page. Only reason they do it the way they do is to hide the real rake from the majority of players. Yes you can look for it but you shouldnt have to. They know this cmon. They know 90% dont know and wont notice an increase in rake. If rake was listed on the tourney page in an obvious way it would be less sketchy.

    In addition, as far as I know, there is no way to navigate yourself to that link from the Draftkings homepage itself. It says the rake was last updated in October yet this is the first time I’m ever seeing the link. And I visit DK every freaking day.

    DK will never list the rake next to each contest unless they are legally mandated to do so.

  • bigez952

    @elementasrat said...

    In addition, as far as I know, there is no way to navigate yourself to that link from the Draftkings homepage itself. It says the rake was last updated in October yet this is the first time I’m ever seeing the link. And I visit DK every freaking day.

    DK will never list the rake next to each contest unless they are legally mandated to do so.

    I found that link by going into the FAQ tab and under Gameplay the very first question listed is “what is Draftkings commission structure” so you can fairly easily get there from the homepage.

    I am confused by what everyone thinks they are trying to hide in regards to rake as you can calculate rake in like 30 seconds for any contest with basic math. I will agree that rake is too high but the fact is the casual general public probably doesn’t care that much to a point where there is a supposed conspiracy to hide the rake. Look at that FanDuel contest for $3 to win 2 bitcoins. That contest got up to over 50% rake and people were still entering it.

    If this issue is that important to see the rake for every contest without having to calculate it yourself you can already do that with an RG premium account. Their add in extension package has the max rake if the contest fills and the current overlay listed on the DK home page for every contest which is nice if you truly feel something sketchy is going on in terms of games raked higher than they say. I had that add on and they have been consistent raking games to what they say they do.

  • gordylamb

    • 567

      RG Overall Ranking

    • Ranked #99

      RG Tiered Ranking

    Bumped an old thread but was suggested I post this here.

    I recently reached out to DK about traveling to a restricted state (Nevada.) I was told that players are no longer allowed to enter/reserve entries while in a legal state, and edit entries while in Nevada. This appears to be a somewhat recent change, as last years WSOP this was certainly not the case.

    Can you provide further clarification that if someone is traveling to Nevada, they are not allowed to edit reserved entries while in Nevada? So, the only use of the app would be to follow already entered contests? Is there any reasoning behind this, as it wouldnt be any money wagered while in a restricted state – the initial wager (entry/reserved entry) would be made while still in an allowed area.

  • quackinup

    U miss this point bigez, yes you can calculate the rake and i guess you can find it if you look under the DK FAQ, as you point out you can also get a rg premium content to find the rake. The point is that you shouldnt have to do anything. It should be obvious right in your face. Not being clear and obvious about rake hurts DK more than it helps. Vast majority dont check FAQ, dont calculate. Its not something you should have to find, it should be in your face letting you know what your paying in rake. Crazy that DK thinks this helps them. Everytime they raise the rake they get extra drama simply because they werent obvious and clear about rake hikes.

    If rake is increased there should be a note on the tourney homepage, it should be posted on twitter at a minimum. Email also to be extra clear and obvious.

    The only reason not do this is that they are hoping people dont notice and they can slip in increases without getting blowback (HOW IS THIS NOT SHADY),,dk thinks this helps them but it doesnt, they lose players over this. fact.

  • bigez952

    @quackinup said...

    U miss this point bigez, yes you can calculate the rake and i guess you can find it if you look under the DK FAQ, as you point out you can also get a rg premium content to find the rake. The point is that you shouldnt have to do anything. It should be obvious right in your face. Not being clear and obvious about rake hurts DK more than it helps. Vast majority dont check FAQ, dont calculate. Its not something you should have to find, it should be in your face letting you know what your paying in rake. Crazy that DK thinks this helps them. Everytime they raise the rake they get extra drama simply because they werent obvious and clear about rake hikes.

    If rake is increased there should be a note on the tourney homepage, it should be posted on twitter at a minimum. Email also to be extra clear and obvious.

    The only reason not do this is that they are hoping people dont notice and they can slip in increases without getting blowback (HOW IS THIS NOT SHADY),,dk thinks this helps them but it doesnt, they lose players over this. fact.

    I don’t think I missed the point I just disagree with the need to clutter the tournament page with rake info that you can get with 3 clicks off the home page. You can also sign up for email rake alerts from that link so you can receive a personal email every time the rake structure changes which in my opinion is more than sufficient to being transparent on the rake.

    When they last changed the rake right before the NFL season it wasn’t hidden or a surprise and most informed people were aware of the change before it even occurred. I guess DK could use everyone’s address and go door to door to personally inform everyone but rake is important it is extremely easy to see what your paying and be informed about any changes unless your extremely lazy where you can’t put in the 5 minutes it takes to look up the rake and sign up for email alerts. The drama is always around the fact the rake is going up and not because no one knew about it.

    Just a difference of opinions I guess of not wanting to clutter up the tournament lobby with info you can easily already get if you want. There is nothing shady going on and the real issue is the rake is too high not that it is trying to be hid from the players. The focus should be spent on what can be done to lower the rake not spending money to advertise what the rake is.

  • quackinup

    It would clutter the tourney lobby page? thats your argument against being obvious about rake? really?

  • db730

    RotoGrinders Media Director

    • 439

      RG Overall Ranking

    • Ranked #70

      RG Tiered Ranking

    • 2016 DraftKings FFWC Finalist

    • 2016 DraftKings FBBWC Finalist

    I think more clear rake disclosures in the lobby would be a good thing too. The rake page and notifications are a step in the right direction for sure…..but I do think there is room for improvement. For me it’s no different that “calories on menus”. Not sure I’ve ever NOT ordered something because it…..but it’s good to know.

  • bigez952

    @quackinup said...

    It would clutter the tourney lobby page? thats your argument against being obvious about rake? really?

    Just my opinion that it is not needed as the rake is what it is and I don’t need to see it everyday when it isn’t going to change. And if it does change I am signed up for the email alerts so will see it then. I would agree with you if the rake changed daily or monthly but it doesn’t so I don’t see the need for daily alerts when they have a standard repeatable structure that don’t change more than once a year.

    If any improvements should be made to the disclosure of the rake it would be nice to see what a breakdown of the rake is and where that money is going to? I would be in support of that on the rake page to see what % is for operating expenses, advertising, affiliate revenue and etc. to help justify the high rake or at least explain it.

  • MHDU2424

    • 462

      RG Overall Ranking

    • Ranked #78

      RG Tiered Ranking

    Agree with this….I’m getting like 10+ random invites every day

    Annoying as hell

  • mike291md

    I’d prefer rake being somewhere easy to find on the contest page. I would think they could put it somewhere on the page where it isn’t causing too much clutter. You shouldn’t have to come on a forum or dig through the FAQ to find out the rake levels. Me personally? I’m a fan of more transparency over less. Who knows what’s really been going on behind the curtain over the years.

    I want a “Sharkscope” type of thing available for viewing the history behind every single username. Right now, most of the usernames who are taking down these contests, you have no clue about their playing history. You can’t look them up, you can’t get data on them. In this type of industry, with thousands of entries in a tournament for good money, I think more transparency should be a must.

    I’m not saying you gotta give us your facebook page or whatever, but I should be able to look up any username in a contest and see their playing history to ensure they are in fact a real player with a real history behind them. If someone wins a contest tonight, I can try to look them up, but odds are I won’t get anywhere.

    It feels like there is a gray area where we are left in the dark. Take season-long for example. Someone in my season-long league has a profile, I can see their playing history. Why is this not a thing for Daily Fantasy? You should be required to register with a site that tracks your playing history so we can validate you are a real person behind that username.

  • DraftKings_CM

    • DraftKings Representative

    @elementasrat said...

    In addition, as far as I know, there is no way to navigate yourself to that link from the Draftkings homepage itself. It says the rake was last updated in October yet this is the first time I’m ever seeing the link. And I visit DK every freaking day.

    As @bigez952 correctly pointed out, In an effort to be as transparent as possible, we have posted DraftKings’ full maximum contest commission structure. This page is kept current, and is easily accessible from the DraftKings FAQ which is accessible from your Lobby (click the link below your screen name at the top right hand side of the page).

    The last update made to our commission structure was in October, the page is correct. We remain honest and true about our commission prices, we have nothing to hide.
    https://www.draftkings.com/lp/commission-structure

    PS: If we offer a contest whose commission does not comply with this page, then we promise to refund the difference between actual commission and maximum commission to every user in the contest. This is our promise to you.

    - DK Community Team

  • DraftKings_CM

    • DraftKings Representative

    @gordylamb said...

    Bumped an old thread but was suggested I post this here.

    I recently reached out to DK about traveling to a restricted state (Nevada.) I was told that players are no longer allowed to enter/reserve entries while in a legal state, and edit entries while in Nevada. This appears to be a somewhat recent change, as last years WSOP this was certainly not the case.

    Can you provide further clarification that if someone is traveling to Nevada, they are not allowed to edit reserved entries while in Nevada? So, the only use of the app would be to follow already entered contests? Is there any reasoning behind this, as it wouldnt be any money wagered while in a restricted state – the initial wager (entry/reserved entry) would be made while still in an allowed area.

    @gordylamb:

    As you correctly pointed out, Nevada is considered a prohibited jurisdiction for DraftKings, therefore we need to prevent lineup editing from customers while in Nevada. You may sweat and view your lineups while in Nevada, but you cannot edit lineups or enter any contests while you are located in a prohibited jurisdiction. We understand how this can make for a frustrating experience for you while attending the WSOP, but our policies are necessary to comply with the State of Nevada.

    - DK Community Team

  • DraftKings_CM

    • DraftKings Representative

    @Shhhhhhhh said...

    This thread would be better if Draft Kings made more than cameo appearances and remained active in addressing the different posts.

    This is a good opportunity remind everyone that if you would like to have your voice heard, have a suggestion, or would like to see a change – just let us know what you’re thinking. If a customer gives us honest feedback with a good explanation that backs up his or her argument, it makes it easier for the DK Community Team to relay your ideas to the proper internal decision makers.

    Keep in mind that listening doesn’t necessarily mean the change you have requested will occur, but it does mean your opinion matters to us and your voice will always be heard. We are reading every post in this thread, taking notes – you are not being ignored. We are active behind the scenes, but we don’t have the resources to respond to most posts, but you will see us step in to share our thoughts when we have something that can be added to the discussion.

    - DK Community Team

  • kwdamp

    @DraftKings_CM said...

    This is a good opportunity remind everyone that if you would like to have your voice heard, have a suggestion, or would like to see a change – just let us know what you’re thinking. If a customer gives us honest feedback with a good explanation that backs up his or her argument, it makes it easier for the DK Community Team to relay your ideas to the proper internal decision makers.

    Keep in mind that listening doesn’t necessarily mean the change you have requested will occur, but it does mean your opinion matters to us and your voice will always be heard. We are reading every post in this thread, taking notes – you are not being ignored. We are active behind the scenes, but we don’t have the resources to respond to most posts, but you will see us step in to share our thoughts when we have something that can be added to the discussion.

    - DK Community Team

    I think listening and working to implement the suggestions you agree are good ones are all the community here is asking for.

    Did you happen to peruse our suggestions for the changes/fixes to the Lineups page from a few days ago?

    I didn’t see any type of response or acknowledgement to those. I thought myself and a few others had posted some well thought out suggestions. Apologies if you did respond and I missed it.

  • zombiekopitar

    So again, having minimum cash getting paid out to 9%-24% just seems ridiculous, I experienced that little joy last night in NHL. I don’t think 2x is necessary on all gpp, but there needs to be better distribution obviously. Maybe coming out of the rake cough cough

    Going back to MMA, here’s my suggestion for more unique lineups. You can’t stop duplicate lineups but there can be more scoring to help break up a lot of ties that happen with non identical lineups.

    +3 points for takedowns defended. Takedown defense is one of the most crucial aspects of the sport and I feel like it has to be added, would certainly improve my experience as I’m sure basically every MMA fan out there.

    I don’t think non-significant strikes should even be valued at .1 in the current scoring system, but this is a nice 10pt bonus layout if your fighter has a nice striking performance.
    20 strikes +1pt
    50 strikes +2pt
    100 strikes +4pt
    175 strikes +3pt

    And for that matter in MLB I think there should be a quality start bonus for pitchers of 2pts or something along those lines.

  • DraftKings_CM

    • DraftKings Representative

    @kwdamp said...

    I think listening and working to implement the suggestions you agree are good ones are all the community here is asking for.

    Did you happen to peruse our suggestions for the changes/fixes to the Lineups page from a few days ago?

    I didn’t see any type of response or acknowledgement to those. I thought myself and a few others had posted some well thought out suggestions. Apologies if you did respond and I missed it.

    Generally speaking, we will tend to respond when we have a solution or an answer that is timely. We take notes about topics that require a lot of internal research and resources to accomplish, but we are less likely to comment until we have a solution or answer to the question.

    PS: Frequently the members of the community answer questions before we have the chance to comment, we greatly appreciate the help!

    - DK Community Team

  • Shhhhhhhh

    @DraftKings_CM said...

    Generally speaking, we will tend to respond when we have a solution or an answer that is timely. We take notes about topics that require a lot of internal research and resources to accomplish, but we are less likely to comment until we have a solution or answer to the question.

    PS: Frequently the members of the community answer questions before we have the chance to comment, we greatly appreciate the help!

    - DK Community Team

    While I fully respect that you can’t monitor a forum all the time.

    When it comes to topics that have a large amount of support that you are looking into, such as the Lineups page, it wouldn’t take a great deal of resources to say “We hear you, we’re looking into it…. We’ll let ya know”.

  • webbm1

    Any chance of getting Pitchers back on Pick Em like last year?

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