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  • DraftKings_CM

    • DraftKings Representative

    On behalf of DraftKings, we are proud to announce our newly created Community team. Our group was formed to listen, engage, and advocate for the player community at large while championing our industry leading commitment to a world class game experience. We are here to represent your feedback inside the walls of DraftKings, because your ideas can help us deliver an increasingly better experience for all players. You can read our introductory post here: https://rotogrinders.com/threads/draftkings-cm-is-now-on-rotogrinders-2496208

    Now it’s your chance – what would you like to know? Do you have a suggestion you would like to share? We will do our best to answer all honest and respectful questions you post in this thread, in turn we hope to help players like you have a better understanding of how the world’s largest fantasy sports ecosystem works. Please allow us some time before responding to your questions and comments, you deserve well thought out answers – and that takes time.

    - DraftKings Community Team

  • DraftKings_CM

    • DraftKings Representative

    Is there any chance of a middle ground between 20-max and 150-max when it comes to large-field GPPs? As a low-stakes MME player, I can’t get as much volume as I’d like. I love the format of the Play-Action for example but I can only put $60 into it. It’s amazing that you can get a 20-max $3 GPP that big… and it was great that you introduced the mini-MAX in response to similar feedback a couple years ago, but there’s a missing zone between $0.50 and $5, which is a big jump when it comes to MME. And the Flea Flicker doesn’t really do it for me because I don’t like to have more than 1 in 1000 entries.
    I know this is a 2-year old conversation and you’re probably not going to make more 150-maxs but have you considered a middle area like a 50-max for example?

    In your ideal world, what would your favorite MME contest look like? Don’t be afraid to give us specifics, @hendog! We appreciate all feedback, even if it doesn’t directly lead to a new contest right now.

    For those who are unaware, a key component of the DraftKings Player First Initiative is that all contests with an entry fee less than $5 are 20 entries max, with the exception of our mini-MAX contests, which allow players to experience the excitement of entering up to 150 lineups in a single contest, at low entry fees.

    Same. Two Sport Athlete still isn’t working. I have credit for 1 day when it should be 3, right?

    Just following up on Achievements. The Two-Sport athlete still seems behind as I should be at 3 not one.
    I’m honestly not sure if NBA is calculating correctly or not. NHL seems to be.

    Our team is unaware of any issues with NBA/NHL achievements, but we asked for a deep dive based on the feedback here to make sure everyone is whole. Thank you for sharing, if our coworkers find anything wrong, then you can count on us to fix it and make everyone whole.

    Our achievement policy is and will always be to do right by the user. If you completed the correct days in a sport we will 100% credit you every single time without argument. Even if there is an error on our side, we will always do the right thing.

    If you ever question the accuracy of your achievements, just email support at support@draftkings.com. We ask that you give us a little time first before emailing, due to the complex nature of the data it sometimes takes longer than anticipated to attribute credit. Once you choose to email, we ask that you please wait patiently for a response, during peak NFL season it may take a bit longer than normal for us to respond. Your issue will not be ignored!

    Also a question for NBA achievements – I am at 26/40 for Two-Sport and Ironman but there is between 11 and 20 NBA days left so we might not have enough days to complete them.

    Let’s wait until the scenario plays out, it’s too soon to comment. If we encounter something unexpected, we will adjust if needed and inform the community. No matter the result, we won’t let anyone down!

    Here we are ~1 week later and still no response in regards to the $20 Best Ball ticket debacle. What’s going on with DK CS lately? No live chat, very slow or no responses back, the customer service lately has been terrible. I don’t get it.

    The convergence of major sports calendars has been amazing, it’s created something nobody has ever seen before with non-stop ACTION! Since this is such an incredibly exciting time for us as avid sports fans, it means that our support inquiry volume is through the roof. We recognize that you may be waiting patiently for a resolution to your inquiry, we promise to get back to you with the same high-quality service that we always provide as soon as we can.

    Pro tip: Submitting more than one email on the same topic may result in all of your tickets moving to the back of the queue, which would unintentionally delay your response. Support emails that are right to the point with great descriptions are the best way to get a killer response as quickly as possible.

    Live chat is currently available from 3 PM – 10 PM ET on a first come, first serve basis. This time of the year the wait for chat can be long due to high support volume, email is usually best for most topics when the answer is important to you, but the timing is not critical.

    Can you adjust the Experience Badges? I play consistently but for relatively low dollars, yet I have the max Experience Badge. I think the really high-volume, high-dollar players should have different Experience Badges to differentiate them from the rest of us. Has that been considered? Can more ‘levels’ be added?

    I am in the same situation as you. You or I having the same badge as ChipotleAddict essentially renders the badges meaningless. At least in terms of the most experienced badge.

    Experience Badges signify contest entry milestones for accomplished players. Anyone with an Experience Badge is ineligible for Beginner or Casual Contests. This is the most important function of Badges, they serve to protect the inexperienced and keep players who earned a badge out of the contests reserved for Beginners/Casuals.

    Our highest level badge is reserved for the 1,000 Plus Big Win. It appears you earned this badge and stripe after you competed in more than 1000 contests and win $1,000 in 3 or more contests, or win a total of $2,500 in 5 contests. If you’ve entered over 1,000 contests or had qualifying wins, then we no longer consider you a rookie – and everyone from this point forward has the same badge.

    The important takeaway here is that Experience Badges are not measurements of skill. If you would like to see more Experience Badges added, we’re open to hearing your thoughts on what the parameters should be. We always listen to ideas!

    Just want to drop a note to let you know that I am a big fan of a lot of the GPP payout structures you’ve been running this MLB season. I’ve seen some recent negative feedback here and in other forums about the payouts, so I want to make sure that you hear the positive side as well. I feel like most folks only provide feedback when they have something to complain about, and I am certainly guilty of this myself. I love the games with 20-25% (even 33% in some cases!!) up top for first. I think it’s way better than having 10% or less and it makes me play more often, play bigger when I do, and have more fun – especially when I win. I wouldn’t mind seeing fewer places paid out in order to beef up the other top 10 prizes a little and create a 2x min-cash as opposed to paying more spots with a 1.5x min-cash, but as long as the first place prize stays big I don’t really care either way because I don’t play for the min-cash.

    Thank you, @humanash. As you alluded to, we offer a wide-ranging DFS ecosystem to bring the excitement of the game to as many people as possible. It’s important for us to hear feedback from all facets of the community so that we stay aligned with the best interests of our players which, in turn, benefits us all.

    I could suggest that you eliminate H2Hs along with all 50/50s, triple ups, and single entries so you can turn every single game on the site into a MME GPP that pays 25%+ to first, but I’m not selfish like all the “flatten the payouts for every single tourney on the site” folks. I don’t need every game that you offer to fit with my personal preferences. I understand that you offer a wide variety of games so that there is something for every type of player. Even though I do not personally enjoy those games I realize that some other folks do, and I would never want to see their DFS fun taken away when there are plenty of games already available in the format I do enjoy. So please, continue to offer a ton of games with flatter/flat payout structures for people who are risk-averse and enjoy grinding for the min-cash while also offering the formats that allow me to channel my inner Ricky Bobby. Thanks!

    – DraftKings Community Team

    $100M DraftKings Championship Series: Royalty is not inherited, it’s earned.
    4 live championships. 42 competitions. $100,000,000 Guaranteed.
    https://www.draftkings.com/lp/championship-series

  • bure10

    Thank you for following up.

    The Two-Sport Athlete for the NFL Achievement isnt registering correctly. I played NFL Thur/Sun/Mon or 10/13/14 and I played multiple sports on the other days but just looking quickly in my history I have NHL on the 10/13/14. I am not even looking at other sports so something is definitely wrong on those achievements and others have commented the same so I believe it should be looked into broadly, but if I need to submit something individually I can do that as well.

    I can confirm that my NFL ironman is 3/55 and my NHL ironman is 43/45 so that means I never missed a date, so by logic my two sport athlete should be 3/5 not 1/5 unless I am missing something.

  • bure10

    Also the badges should be based on dollars entered not wins. So maybe like 5 tiers of lifetime entries:
    1. 0-1000$
    2. 1001$ – 10000$
    3. 10001$ – 100000$
    4. 100001$ – 1000000$
    5. A million plus.

  • biffrenylds

    @DraftKings_CM said...

    Experience Badges signify contest entry milestones for accomplished players. Anyone with an Experience Badge is ineligible for Beginner or Casual Contests. This is the most important function of Badges, they serve to protect the inexperienced and keep players who earned a badge out of the contests reserved for Beginners/Casuals.

    Our highest level badge is reserved for the 1,000 Plus Big Win. It appears you earned this badge and stripe after you competed in more than 1000 contests and win $1,000 in 3 or more contests, or win a total of $2,500 in 5 contests. If you’ve entered over 1,000 contests or had qualifying wins, then we no longer consider you a rookie – and everyone from this point forward has the same badge.

    The important takeaway here is that Experience Badges are not measurements of skill. If you would like to see more Experience Badges added, we’re open to hearing your thoughts on what the parameters should be. We always listen to ideas!

    I don’t have anything elaborate in mind. How about scaling up based on the current model? Some players probably play 1,000 contests in a DAY! How about more levels based on those same totals? > $10M, > $1M, > $100K, > $10K. >1,000,000 contests, >100,000 contests, >10,000 contests. Something along those lines.

  • jriddell

    Is the Victorious Keeper EPL achievement updating correctly? I have zero days so far although I have had several keeper wins in showdown. All my other EPL achievements are correct.

  • hendog

    • 2017 DraftKings FFWC Finalist

    @DraftKings_CM said...

    In your ideal world, what would your favorite MME contest look like? Don’t be afraid to give us specifics, @hendog! We appreciate all feedback, even if it doesn’t directly lead to a new contest right now.

    For those who are unaware, a key component of the DraftKings Player First Initiative is that all contests with an entry fee less than $5 are 20 entries max, with the exception of our mini-MAX contests, which allow players to experience the excitement of entering up to 150 lineups in a single contest, at low entry fees.

    Thanks for asking! I don’t know if its still you but 2 years ago I was invited to give my feedback in a call and I spoke to Steven M about it. I appreciate your outreach even if you don’t always take my suggestions :)

    And yes, I remember when that was implemented… before that I was entering hundreds of lineups each week into quarter arcade and $1 contests, I had to change a lot when those limits came into place. Given the context of the time it made sense. And then adding the mini-MAX was a good compromise step, but not enough IMO.

    Since you asked, my ideal contest is:

    • less than $5 entry
    • 10% to first
    • the top .001% or whatever, say top 10 or top 100, still get a significant payout (not too top-heavy)
    • 150-max
    • 150K field (because my personal policy is no more than 1 lineup per 1000)
    • unlike others in the community, I could care less the min prize or amount of places paid

    I’m an unusual player but I like making as many lineups as possible (hundreds in NFL main slate) but since the 20-max policy I can’t afford to.

    Specifically there is a missing gap around $1-3. I would prefer 150-max if the contest is big enough but a compromise such as one or two 100-max or 50-max at these levels would be amazing.

    Speaking of payout structure, I want to max enter and have the opportunity for a big prize even if I don’t get first. It’s frustrating that the top prize of a lot of the cheap contests are as low as 2.5 – 5% (meaning there are no big prizes even for first), and then moving up the stakes it jumps as high as 40% to first (so, even second place has not a very big prize).

    Maybe more details than you wanted, but you asked for it :)

  • hautalak

    @hendog said...

    Speaking of payout structure, I want to max enter and have the opportunity for a big prize even if I don’t get first. It’s frustrating that the top prize of a lot of the cheap contests are as low as 2.5 – 5% (meaning there are no big prizes even for first), and then moving up the stakes it jumps as high as 40% to first (so, even second place has not a very big prize).

    The struggles of a low dollar entry player! I echo these statements. I’m ok with a couple 1st places less than 10% but when it’s basically all the low stakes I have an issue. Definitely something you should look into.

  • Mutigers

    Any chance you can pull the Madden games out of the NFL filter. There is already so much to look at with all the NFL slates.

  • bure10

    @bure10 said...

    Thank you for following up.

    The Two-Sport Athlete for the NFL Achievement isnt registering correctly. I played NFL Thur/Sun/Mon or 10/13/14 and I played multiple sports on the other days but just looking quickly in my history I have NHL on the 10/13/14. I am not even looking at other sports so something is definitely wrong on those achievements and others have commented the same so I believe it should be looked into broadly, but if I need to submit something individually I can do that as well.

    I can confirm that my NFL ironman is 3/55 and my NHL ironman is 43/45 so that means I never missed a date, so by logic my two sport athlete should be 3/5 not 1/5 unless I am missing something.

    Just to update my NFL ironman is now at 4/55 and my NHL ironman is 44/45 but my two sport is still sitting at 1. There is definitely wrong with the NFL two sport athlete.

  • biffrenylds

    Just wanted to add that I really enjoy the Best Ball drafts and hope they keep going every week. The only improvements would be 1) a way to separate the completed drafts from other live contests, and 2) a summary of all best ball leagues to see exposures to each player.

  • rgriffin37

    @bure10 said...

    Just to update my NFL ironman is now at 4/55 and my NHL ironman is 44/45 but my two sport is still sitting at 1. There is definitely wrong with the NFL two sport athlete.

    Same for me. I sent their support a message. No reply yet. It’s 100% incorrect though.

  • ryanprzy

    @humanash said...

    I could suggest that you eliminate H2Hs along with all 50/50s, triple ups, and single entries so you can turn every single game on the site into a MME GPP that pays 25%+ to first, but I’m not selfish like all the “flatten the payouts for every single tourney on the site” folks. I don’t need every game that you offer to fit with my personal preferences. I understand that you offer a wide variety of games so that there is something for every type of player. Even though I do not personally enjoy those games I realize that some other folks do, and I would never want to see their DFS fun taken away when there are plenty of games already available in the format I do enjoy.

    I don’t play many cash games either, and I’m not sure if you’re trying to be funny or not, but to even bring up the idea of eliminating them is laughable.

    This is like saying to McDonalds, “I really like that Filet-o-Fish you’ve been offering recently and I would suggest that you stop serving Big Macs and instead just offer up more of the Filet-o-Fish but I won’t suggest that because I’m not selfish.”

  • FuzzyOzzy

    @rgriffin37 said...

    Same for me. I sent their support a message. No reply yet. It’s 100% incorrect though.

    They put up a notification. “Two-Sport Athlete

    1

    Total days playing a paid NFL entry and one other sport from 9/10/20 – 2/7/21. (Classic, Showdown or Tiers) (Pro Bowl excluded) NOTE: Updated progress is delayed for this Achievement. All progress from Week 1-3 will be displayed on 9/29.

  • ryshack

    Any word on when the payout for the FBWC shadow contest will go out? I outscored the winner and am supposed to get a share of the $10k

  • bure10

    @ryshack said...

    Any word on when the payout for the FBWC shadow contest will go out? I outscored the winner and am supposed to get a share of the $10k

    How much did the winner score? Nevermind found it on Twitter 202.4

  • DraftKings_CM

    • DraftKings Representative

    The Two-Sport Athlete for the NFL Achievement isnt registering correctly.

    Just to update my NFL ironman is now at 4/55 and my NHL ironman is 44/45 but my two sport is still sitting at 1. There is definitely wrong with the NFL two sport athlete.

    Same for me. I sent their support a message. No reply yet. It’s 100% incorrect though.

    Is the Victorious Keeper EPL achievement updating correctly?

    Just to update my NFL ironman is now at 4/55 and my NHL ironman is 44/45 but my two sport is still sitting at 1. There is definitely wrong with the NFL two sport athlete.

    Thank you everyone for letting us know. If the issue continues, please work with our support team at support@draftkings.com, they will review and make things right.

    On a related note, we posted this notice on the Fantasy Football Achievements page found at https://www.draftkings.com/lp/achievements#/nfl/Regular

    NOTICE: Progress is delayed for the “Best Baller Achievement.” We apologize for this inconvenience. All Best Ball progress will display from NFL Week 1-3 after 9/29.

    Also the badges should be based on dollars entered not wins.

    We understand the desire to know your opponent’s action, however what you suggest would not be permitted due to privacy issues. Your personal information includes the amount you spend on entries, for the protection of our customers we do not disclose this information.

    How about scaling up based on the current model? Some players probably play 1,000 contests in a DAY! How about more levels based on those same totals? > $10M, > $1M, > $100K, > $10K. >1,000,000 contests, >100,000 contests, >10,000 contests. Something along those lines.

    Our badges are designed to let the most inexperienced customers be aware of their competition – but we did not intend them to be used to be a measure of skill or volume. Once again, there are potential issues that can occur due to privacy policies. With that said, we are certainly open minded, and your suggestions are worth thinking about.

    Thanks for asking! I don’t know if its still you but 2 years ago I was invited to give my feedback in a call and I spoke to Steven M about it. I appreciate your outreach even if you don’t always take my suggestions :)

    Howdy hendog! We are honored!

    my ideal contest is:
    less than $5 entry
    10% to first
    the top .001% or whatever, say top 10 or top 100, still get a significant payout (not too top-heavy)
    150-max
    150K field (because my personal policy is no more than 1 lineup per 1000)
    unlike others in the community, I could care less the min prize or amount of places paid
    I’m an unusual player but I like making as many lineups as possible (hundreds in NFL main slate) but since the 20-max policy I can’t afford to.

    Your wishes are not unusual, what you expressed is heard by some of the more engaged players within communities such as RG. Keep in mind this is just a fraction of our customer base, our job is to find the right balance while addressing entry liquidity.

    As the game grows, and the needs of the majority of the player community changes – so will we. Your voice has been heard, and that is an important part of the decision process combined with extensive data derived from our constant testing of various price and performance metrics. If we do a great job, you will rarely notice this testing. Yes it is true, this is also how we build our entry prediction models (shhhh trade secret)!

    Maybe more details than you wanted, but you asked for it :)

    OPINIONS ARE ALWAYS VALID!!!!! We appreciate it!

    I’m ok with a couple 1st places less than 10% but when it’s basically all the low stakes I have an issue. Definitely something you should look into.

    We spent last year researching and revising payout structures, the net result reinforced knowlege that we shared here before. For the biggest prize pools to be obtained, a top heavy payout structure is needed. When contests fill, it encourages us to invest in bigger GPPs, conversely when contests do not fill we consider shrinking. We offer numerous prize pools that are flat, but we find that they are at greater risk of not filling. Contests that offer top heavy payouts tend to have less risk in filling – an important metric to consider from our point of view. We also observed numerous triggers based on entry fee and number of players in the contest – these factors are all built into our gpp pricing models.

    No worry however, we will continue to offer an array of different structures and guarantees, across a wide range of entry fees. This helps us to continue to test, and adjust if we see data from the community (in conjunction with feedback of course) that advises us to revise the models.

    Any chance you can pull the Madden games out of the NFL filter. There is already so much to look at with all the NFL slates.

    In time, your request is likely to come true. We are working on a rethink of our sport selection models that will address your request, as well as fix some scenarios such as WNBA listed under NBA. It may take a while due to other priorities, but it’s on the radar!

    Just wanted to add that I really enjoy the Best Ball drafts and hope they keep going every week. The only improvements would be 1) a way to separate the completed drafts from other live contests, and 2) a summary of all best ball leagues to see exposures to each player.

    We are honored you enjoy Best Ball so much! We have good news for you – WE ARE NOT DONE INNOVATING! More features are in progress!

    $100M DraftKings Championship Series: Royalty is not inherited, it’s earned.
    4 live championships. 42 competitions. $100,000,000 Guaranteed.
    https://www.draftkings.com/lp/championship-series

  • jayzee666

    When are going to add a button on your website lobby to filter out the 60%-70% of satellites you offer so we can see the actual real contests we want to see?

    Make it a contest for your software guys. 1st Person to create a button to filter out satellites gets a few shares of stock!

    Don’t make it REIGN.
    MAKE IT HAPPEN!!!!!!!!!!!

  • hendog

    • 2017 DraftKings FFWC Finalist

    @DraftKings_CM said...

    We spent last year researching and revising payout structures, the net result reinforced knowlege that we shared here before. For the biggest prize pools to be obtained, a top heavy payout structure is needed. When contests fill, it encourages us to invest in bigger GPPs, conversely when contests do not fill we consider shrinking. We offer numerous prize pools that are flat, but we find that they are at greater risk of not filling. Contests that offer top heavy payouts tend to have less risk in filling – an important metric to consider from our point of view. We also observed numerous triggers based on entry fee and number of players in the contest – these factors are all built into our gpp pricing models.

    No worry however, we will continue to offer an array of different structures and guarantees, across a wide range of entry fees. This helps us to continue to test, and adjust if we see data from the community (in conjunction with feedback of course) that advises us to revise the models.

    I think you misunderstood, hautalak was asking why the biggest low-entry GPPs are all very flat — going against your findings. I’m also curious.

    The higher $ GPPs are usually not flat as I’d like, although to be fair there is some variety. However, for the low-stakes GPPs, there is very little variety — very few that pay out above 5% to first, many down to 2.5%. The difference in structures across stakes is extreme.

    Basically, when you started going more top-heavy in general (a couple years ago I think), you also made the low-stakes GPPS incredibly flat.

  • ryshack

    I’m still wondering why I haven’t gotten paid out for beating the high score from the FBWC in the shadow contest. I tried support through the app and twitter and just get ignored. Is the promo for that contest not going to be honored?

  • TheShaman43

    Unlike humanash above, I happen to love cash games. A 5-20 player double up is right in my sweet spot. I only have to build a single lineup for my chosen slate and with fewer opponents, thus fewer opposing lineups to keep track of, I can watch the games and generally have a good of where I stand without being glued to the app or website all night.

    The problem with these games – and you know where I’m going with this – is the optimizer train. I like to build my own lineups and I spend a fair amount of time doing so each morning and I have nothing against those who are using optimizers, but when I enter a 5-man contest and find that I’m the only unique lineup in the bunch (that exact scenario has happened to me four times this season in baseball) it kind of sucks a little bit of the fun out.

    How do you solve the optimizer train problem? For larger contests I’m not sure that you do, but for contests with, let’s say, 20 or fewer entrants I’d like to see contests that are flagged “unique entrees only” or something. If a player submits a lineup that is already duplicated in the contest they’re presented with a message that says “This lineup has already been entered into this contest. Please submit a different lineup.”

    Yeah, I’m sure the end result is that the player would just run to the lobby and try again with their optimized lineup but I’ll bet there are enough players frustrated by the optimizer trains that might like the idea of playing against other DFS players rather than playing against a paid service that would appreciate something similar.

    As long as these contests are labeled appropriately then who can complain? Optimizer guys can go split the entree fees along themselves and I can try to beat other players who hand build their lineups.

  • SkateFiend

    @TheShaman43 said...

    Unlike humanash above, I happen to love cash games. A 5-20 player double up is right in my sweet spot. I only have to build a single lineup for my chosen slate and with fewer opponents, thus fewer opposing lineups to keep track of, I can watch the games and generally have a good of where I stand without being glued to the app or website all night.

    The problem with these games – and you know where I’m going with this – is the optimizer train. I like to build my own lineups and I spend a fair amount of time doing so each morning and I have nothing against those who are using optimizers, but when I enter a 5-man contest and find that I’m the only unique lineup in the bunch (that exact scenario has happened to me four times this season in baseball) it kind of sucks a little bit of the fun out.

    How do you solve the optimizer train problem? For larger contests I’m not sure that you do, but for contests with, let’s say, 20 or fewer entrants I’d like to see contests that are flagged “unique entrees only” or something. If a player submits a lineup that is already duplicated in the contest they’re presented with a message that says “This lineup has already been entered into this contest. Please submit a different lineup.”

    Yeah, I’m sure the end result is that the player would just run to the lobby and try again with their optimized lineup but I’ll bet there are enough players frustrated by the optimizer trains that might like the idea of playing against other DFS players rather than playing against a paid service that would appreciate something similar.

    As long as these contests are labeled appropriately then who can complain? Optimizer guys can go split the entree fees along themselves and I can try to beat other players who hand build their lineups.

    DK cannot disqualify an entire lineup because someone else also played that lineup, for obvious reasons.

    A snake draft for 6-10 player cash game contest is the only way to address the optimizer issue. In fact, that’s the only way I would play cash games again in any sports. I really see no other way to revitalize interests in those contests.

    FD has rolled out snake draft contests, which are essentially a triple ups. MLB snake draft contests are a bit of crapshoot, but I usually finish in the top half in the 6 player contest.

  • hautalak

    @hendog said...

    I think you misunderstood, hautalak was asking why the biggest low-entry GPPs are all very flat — going against your findings. I’m also curious.

    The higher $ GPPs are usually not flat as I’d like, although to be fair there is some variety. However, for the low-stakes GPPs, there is very little variety — very few that pay out above 5% to first, many down to 2.5%. The difference in structures across stakes is extreme.

    Basically, when you started going more top-heavy in general (a couple years ago I think), you also made the low-stakes GPPS incredibly flat.

    Yes, thank you for responding to that. I think they are just so used to “top heavy” instead of “too flat” (mostly low stakes). I was trying to piggyback off what you were saying. There’s times when I avoid 5% up top contests.

  • biffrenylds

    Is it possible to customize the contest lobby? For instance, I personally don’t want to see non-guaranteed contests, nor contests greater than $100. Right now I’m filtering every time I look for contests. Can I modify the default settings?

  • biffrenylds

    @DraftKings_CM said...

    Our badges are designed to let the most inexperienced customers be aware of their competition – but we did not intend them to be used to be a measure of skill or volume. Once again, there are potential issues that can occur due to privacy policies. With that said, we are certainly open minded, and your suggestions are worth thinking about.

    One other suggestion for distinguishing really active players: make the crown tier seen by others instead of (or along with) experience badge.

  • wolfjb1

    Are you going to have postseason MLB achievements? Also, for the Big Stage Slugger achievement, I am at 9/10. But there is no Sunday Night Baseball game this coming Sunday, so how will I know when the “Showdown of the Week” is coming, so I can make sure to enter. Will it be titled “Showdown of the Week” and/or can you tell me which game it is, so I can make sure I don’t miss it.

    By the way @draftkings_cm, thanks for being here to answer everyone’s questions (and for the stellar email customer service). I can’t even begin to explain how frustrating it is dealing with your main competition (who shall remain nameless), compared to dealing with Draftkings.

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