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  • DraftKings_CM

    • DraftKings Representative

    On behalf of DraftKings, we are proud to announce our newly created Community team. Our group was formed to listen, engage, and advocate for the player community at large while championing our industry leading commitment to a world class game experience. We are here to represent your feedback inside the walls of DraftKings, because your ideas can help us deliver an increasingly better experience for all players. You can read our introductory post here: https://rotogrinders.com/threads/draftkings-cm-is-now-on-rotogrinders-2496208

    Now it’s your chance – what would you like to know? Do you have a suggestion you would like to share? We will do our best to answer all honest and respectful questions you post in this thread, in turn we hope to help players like you have a better understanding of how the world’s largest fantasy sports ecosystem works. Please allow us some time before responding to your questions and comments, you deserve well thought out answers – and that takes time.

    - DraftKings Community Team

  • kantiger77

    I really love the Snake Draft option for NBA and NFL. Questions:

    1. Could you add more Showdown games for NBA for Snake Draft? IT’s usually only one per night.
    2. Could you add the Snake Draft option for the following sports: – CBBPGA – Nascar – NHL

    3. What about a Snake Draft tournament? Basically, a version of steps. If you win a $1 3-player tournament you get in a $5 snake tournament. If you win that, you get in a $10 tournament.

  • Canuckage

    When will NHL pools be posted? I am assuming there aren’t any “big pools” since DK usually offers satty into them but NHL is already starting next week.

  • hautalak

    • x2

      2021 Blogger of the Month

    @Canuckage said...

    When will NHL pools be posted? I am assuming there aren’t any “big pools” since DK usually offers satty into them but NHL is already starting next week.

    Can’t speak for the contest but they are running an opening night $10 contest (they’ve been offering tickets in the $0.10 – $3 range I believe). I know no other details than that.

  • jwsherry

    How long does the withdrawal process take for large amounts?

  • DefinitelyMiami

    Will there be Tennis Achievements?

  • nizzle365

    I assume there will be NHL achievements like there usually is… but what about Esports achievements, will those be back for the 2021 season?

  • DraftKings_CM

    • DraftKings Representative

    Will there be any snake draft double ups or 50/50? I think that would be one way to address of lineup trains

    1. Could you add more Showdown games for NBA for Snake Draft? IT’s usually only one per night.

    2. Could you add the Snake Draft option for the following sports: – CBBPGA – Nascar – NHL

    3. What about a Snake Draft tournament? Basically, a version of steps. If you win a $1 3-player tournament you get in a $5 snake tournament. If you win that, you get in a $10 tournament.

    Though we’re not yet certain of what’s next with our Snake Draft product, we’re very pleased to see how well-received this new format has been by the community. As popularity increases, so will our reinvestment into enhancing and building upon the product you see today. The future is unclear, but it’s certainly exciting!

    For the Sat only slate there are a wide variety of buyins for 3-entry max tournaments but on the Sun only slate it’s only a $150 tourney. Any chance to get a similar variety like on Sat?

    Keep your eyes peeled, you’ll like what you see.

    When will NHL pools be posted? I am assuming there aren’t any “big pools” since DK usually offers satty into them but NHL is already starting next week.

    Can’t speak for the contest but they are running an opening night $10 contest (they’ve been offering tickets in the $0.10 – $3 range I believe). I know no other details than that.

    We haven’t yet announced our plans for the NHL season, but we’re just as excited as you for the puck drop next week. As for this week, keep checking the lobby!

    - DraftKings Community Team

  • TJF74

    Did DK pay out the 2021 crowns for the Bucks victory over the Heat? I think it was the game from 12/29 that they won by 47 points. I believe it was for entering a $15 or $20 contest.

  • whoisjohngalt420

    Love the change in LOL from a 20-Max $4 Elder Dragon to a $5 Team Fight with 35-Max (3% of field).

    Please consider keeping that as a regular event and gradually increasing the pool to the 15k to 20k range. Really nice looking GPP!

  • skleni

    Can you do Tennis contests for Australian Open Qualifying?

  • ifthethunder

    Speaking of LoL…now that it’s back, and it looks like Madden sims are permanent, any hope of bring back eSports Achievements?

    With the way COVID is going, we might not have NBA or NHL for their compete seasons.
    ~

  • DraftKings_CM

    • DraftKings Representative

    Did DK pay out the 2021 crowns for the Bucks victory over the Heat? I think it was the game from 12/29 that they won by 47 points. I believe it was for entering a $15 or $20 contest.

    This bonus was credited the afternoon of Wednesday, 12/30. You can review your Transaction History here www.draftkings.com/account/transactions. If you find a discrepancy, feel free to email our support team at support@draftkings.com.

    Pro tip: Use the filters at the top of the page to quickly find the specific transaction(s) you’re looking for!

    Love the change in LOL from a 20-Max $4 Elder Dragon to a $5 Team Fight with 35-Max (3% of field).
    Please consider keeping that as a regular event and gradually increasing the pool to the 15k to 20k range. Really nice looking GPP!

    We’re glad to hear you’re enjoying the Team Fight, you’re not the only one – this contest has been very well-received. We intend to continue running the Team Fight if the demand holds.

    Also, no need to worry about the Elder Dragon, you haven’t seen the last of it!

    Can you do Tennis contests for Australian Open Qualifying?

    DK has always been committed to growing the game and that certainly holds serve for our tennis contests. Inevitably, some matches will be unavailable due to technical constraints but you can rest assured knowing that we will do our best to offer the most versatile slate schedule.

    Speaking of LoL…now that it’s back, and it looks like Madden sims are permanent, any hope of bring back eSports Achievements?

    We know that there are many customers who feel the same way as you do about eSports, we cannot comment on what may occur in the future but you can rest assured knowing that we are aware of your wishes.

    UPDATE: Attention DK Sportsbook bettors!

    DraftKings is now the Official Sports Betting Partner of the Drone Racing League (DRL)!

    DRL drone races became the first aerial sporting event upon which fans can wager, the sky is now the limit for DRL fans to get skin in the game! Mobile sports betting on DRL drone races is currently legal in Colorado, New Hampshire, New Jersey, Tennessee and West Virginia with regulatory approvals pending in additional states.

    Full details are available here: https://www.draftkings.com/about/news/2021/01/the-drone-racing-league-and-draftkings-take-flight-with-official-sports-betting-agreement-ahead-of-season-finale-races/

    - DraftKings Community Team

  • TheShaman43

    Snake draft question. What happens (like yesterday’s NO/DAL game, for example) when a game is postponed after a draft takes place?

    Is there an opportunity to replace affected players from the pool of undrafted players or are they stuck with a zero? I read through the rules page (https://www.draftkings.com/help/rules/4/155) and it talks about how a postponement will affect the slate as a whole, but not an individual roster.

    I loved the old draft.com app and am interested in playing the format, but not without knowing the risk for these cases… especially this season.

  • Pizzatime

    Do you plan on having Finals for NBA and NHL? If so, do you know yet if they will be Live events?

  • kantiger77

    1. Would love to see NHL do Snake Drafts – they’ve not been posted yet if so. Seems like next logical choice.
    2. In my view, DK is lazy about both college football and college hoops. There are hardly any games, whereas conferences, even mid majors, would be fun to do and allow for a lot of variety.

  • Jeddy3

    I would love to see your $0.25 satellites for the $3 birdie or $5 DTG. Those things were the best!

  • whoisjohngalt420

    @DraftKings_CM said...

    Also, no need to worry about the Elder Dragon, you haven’t seen the last of it!

    Definitely need to worry about it.

    Your contest team posted an Elder Dragon tonight with a 7k Prize Pool and LESS than 10% to first. That’s awful. Please ask them to stop doing that. It’s typically 20% + up top. LOL did really well last year for DK. They NEVER put less than 10% up top of the Elder. No excuse for less than 10% up top of a gpp other than to poach customers over time for more churn. Please do not penalize customers for being a part of growing LoL’s popularity in the last year.

  • DraftKings_CM

    • DraftKings Representative

    Snake draft question. What happens (like yesterday’s NO/DAL game, for example) when a game is postponed after a draft takes place?

    In the event that a game is cancelled or postponed & rescheduled to a time outside of the original Scoring Period, the game will be disabled from the Game Set and players listed to play in that game will not be eligible to accrue points.

    In snake draft contests, trades or other roster management activity will not be allowed after the draft has completed.

    With that said, we’re constantly looking for ways to improve our product and we’re not done innovating our new snake draft contests. Please don’t hesitate to share your thoughts on any ways we could improve the player experience.

    Do you plan on having Finals for NBA and NHL? If so, do you know yet if they will be Live events?

    We know our players are looking forward to a return to normal just as much as we are, and sweating out a live final is one of the most anticipated things to return. The health and safety of everyone involved comes first, so live finals will return only once we are able to provide DK’s players with the safe, healthy, and exciting experience they deserve.

    In regards to the 2021 Championship Series, we have not launched an official page quite yet – stay tuned!

    1. Would love to see NHL do Snake Drafts – they’ve not been posted yet if so. Seems like next logical choice.

    We’re so glad to see that snake drafts have been as well-received by the player community as we could have hoped! We cannot share our unannounced plans, but we can say that we plan to continue growing the array of snake draft options over time.

    2. In my view, DK is lazy about both college football and college hoops. There are hardly any games, whereas conferences, even mid majors, would be fun to do and allow for a lot of variety.

    As we mentioned in one of our responses yesterday, we have shown our dedication to growing all sports/leagues time and time again. Nevertheless, there are several reasons why we may be unable to include certain games in our contests, such as the segmentation of demand across different conferences, technical constraints, predicted entry demand, or regulatory compliance. Our contest operations team works tirelessly to put out the most versatile slate schedule as possible across all sports, it benefits us as it does you to offer a vibrant schedule of games whenever it makes sense for us to do so.

    I would love to see your $0.25 satellites for the $3 birdie or $5 DTG. Those things were the best!

    Talk about a throwback, we haven’t run any satellites to those contests in a long time! We have shared your wishes with our contest operations team who track and monitor all contest requests that we receive.

    Definitely need to worry about it.
    Your contest team posted an Elder Dragon tonight with a 7k Prize Pool and LESS than 10% to first. That’s awful. Please ask them to stop doing that. It’s typically 20% + up top. LOL did really well last year for DK. They NEVER put less than 10% up top of the Elder. No excuse for less than 10% up top of a gpp other than to poach customers over time for more churn. Please do not penalize customers for being a part of growing LoL’s popularity in the last year.

    DK uses data science to test contest entry behaviors to help us make projections for optimal prize pools and payouts. We may use multiple payout structures to continually test the market to optimally perform – sometimes the goal of this can be to grow a contest like the Elder Dragon to a point where we can have a greater percentage of the total prize pool awarded to the top prize on a more frequent basis. This has the positive effect of providing qualitative and quantitative results that benefit the entire player community.

    - DraftKings Community Team

  • TheShaman43

    @DraftKings_CM said...

    In the event that a game is cancelled or postponed & rescheduled to a time outside of the original Scoring Period, the game will be disabled from the Game Set and players listed to play in that game will not be eligible to accrue points.

    In snake draft contests, trades or other roster management activity will not be allowed after the draft has completed.

    With that said, we’re constantly looking for ways to improve our product and we’re not done innovating our new snake draft contests. Please don’t hesitate to share your thoughts on any ways we could improve the player experience.

    Appreciate the response here…

    In a hypothetical scenario where Nikola Jokic was selected in a snake draft that took place at 2:00PM then the NBA announces at 6:45 that the DEN/GSW game is postponed due to Covid, all participants who selected Jokic would now be stuck with a zero in their lineup. This seems less than ideal to me and with the ongoing issues revolving around Covid and the unpredictability we’ve seen is probably enough to put me off snake drafts entirely.

    In a situation like this, the old draft.com app – where many of us started playing DFS snake drafts – would have (likely) allowed for a substitution to have been made before lock from the pool of undrafted players in the slate. There were a number of scenarios where substitutions were allowed, mostly injury related (a player listed as active or probable at the time of draft could be substituted if declared inactive prior to lock). They even proactively refunded me a contest early last season when John Carlson was a healthy scratch that wasn’t announced until after lock.

    I think there are some circumstances where you’re stuck with who you’ve drafted works fine (we can all monitor which MLB games are in danger of a rainout – we know the risk there), but if the rule is a blanket “no replacement” I’m not sure I’d be interested in playing these games in a season where Covid might put any game in jeopardy with little to no notice.

  • wmudude24

    As a general rule, I like the updated color scheme on the iOS app.

    Having the “questionable” (Q) and “out” (O) tags be the same color though is beyond awful and should have been a no-brainer for your app development team.

    Please fix this ASAP.

  • joephoto

    I like the fairness of your snake drafts. An equal chance, taking turns under a Quick 30 second time limit. It would be extremely unfair to allow some players a later second chance to grab players against you. Good luck to all.

  • TheShaman43

    @joephoto said...

    I like the fairness of your snake drafts. An equal chance, taking turns under a Quick 30 second time limit. It would be extremely unfair to allow some players a later second chance to grab players against you. Good luck to all.

    I don’t disagree with this, the reasons you give for liking the format are the exact reasons I like the format as well and I think there’s a middle ground to be found.

    If I participate right now in a snake draft for tomorrow’s NBA slate, Doncic might be the first pick. If the Dal/Mil game is suddenly postponed late tomorrow afternoon for Covid issues I think it equally unfair that the participant who selected Doncic will have essentially forfeited their entry fee hours before the games begin.

    I miss the Draft.com app – a lot. This is one area they got right (imo of course).

  • SkateFiend

    @TheShaman43 said...

    I don’t disagree with this, the reasons you give for liking the format are the exact reasons I like the format as well and I think there’s a middle ground to be found.

    If I participate right now in a snake draft for tomorrow’s NBA slate, Doncic might be the first pick. If the Dal/Mil game is suddenly postponed late tomorrow afternoon for Covid issues I think it equally unfair that the participant who selected Doncic will have essentially forfeited their entry fee hours before the games begin.

    I miss the Draft.com app – a lot. This is one area they got right (imo of course).

    If you draft that early, you’re essentially playing a no late swap contest. Whoever wasted a pick on Doncic is out of the game, and in a 3 player contest, it’s down to you and the other remaining player. Some players might be looking for that kind of edge.

    Drafters will let you swap out ANY player after the draft, and will automatically swap out inactive players for you. And then you can swap out THAT player if you want to. I wish DK would allow that kind of option.

  • mciama2000

    Any chance we can start to see an increase sizes in the low stake NHL contests. Its 8 hours before lock, quarters is on its 2nd contest and the $1 single entry is already full.

  • DraftKings_CM

    • DraftKings Representative

    In a hypothetical scenario where Nikola Jokic was selected in a snake draft that took place at 2:00PM then the NBA announces at 6:45 that the DEN/GSW game is postponed due to Covid, all participants who selected Jokic would now be stuck with a zero in their lineup. This seems less than ideal to me and with the ongoing issues revolving around Covid and the unpredictability we’ve seen is probably enough to put me off snake drafts entirely.

    I like the fairness of your snake drafts. An equal chance, taking turns under a Quick 30 second time limit. It would be extremely unfair to allow some players a later second chance to grab players against you. Good luck to all.

    If you draft that early, you’re essentially playing a no late swap contest. Whoever wasted a pick on Doncic is out of the game, and in a 3 player contest, it’s down to you and the other remaining player. Some players might be looking for that kind of edge.

    We appreciate the contributions added from all viewpoints here. We’ve shared your feedback directly with our product team to ensure that everyone’s voice is heard loud and clear as we continue to innovate. Please don’t ever hesitate to share your thoughts on snake drafts, or anything else for that matter!

    Also, as a quick reminder for anyone else reading, player pools will consist of all NBA players expected to be on the active roster for any team scheduled to play in the contest Game Set. In snake draft contests, trades or other roster management activity will not be allowed after the draft has completed. In the event that a game is cancelled or postponed & rescheduled to a time outside of the original Scoring Period (this includes covid), the game will be disabled from the Game Set and players listed to play in that game will not be eligible to accrue points.

    As a general rule, I like the updated color scheme on the iOS app.
    Having the “questionable” (Q) and “out” (O) tags be the same color though is beyond awful and should have been a no-brainer for your app development team.
    Please fix this ASAP.

    This color change was a side effect of our efforts to improve compliance for visual accessibility and adhere to contrast requirement standards. We recognize that it has created a different draft experience for some and we are continuing our work to improve the color visibility for all. Keep an eye out (pun intended) for app updates over the next couple of weeks as we continue to improve the new experience.

    Any chance we can start to see an increase sizes in the low stake NHL contests. Its 8 hours before lock, quarters is on its 2nd contest and the $1 single entry is already full.

    We are not complacent, DK is in a constant cycle of evaluating and reevaluating entry data from which we create game models and specific contest sizes. It is as much to our advantage to run the biggest possible contests as it is to your advantage and we will continue to grow as demand allows. If the entry data advises our team to increase the prize pool through more entries, then that’s exactly what we will do!

    - DraftKings Community Team

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