INDUSTRY FORUM

Comments

  • DraftKings_CM

    • DraftKings Representative

    On behalf of DraftKings, we are proud to announce our newly created Community team. Our group was formed to listen, engage, and advocate for the player community at large while championing our industry leading commitment to a world class game experience. We are here to represent your feedback inside the walls of DraftKings, because your ideas can help us deliver an increasingly better experience for all players. You can read our introductory post here: https://rotogrinders.com/threads/draftkings-cm-is-now-on-rotogrinders-2496208

    Now it’s your chance – what would you like to know? Do you have a suggestion you would like to share? We will do our best to answer all honest and respectful questions you post in this thread, in turn we hope to help players like you have a better understanding of how the world’s largest fantasy sports ecosystem works. Please allow us some time before responding to your questions and comments, you deserve well thought out answers – and that takes time.

    - DraftKings Community Team

  • JaBr

    @DraftKings_CM said...

    The Fantasy Basketball Ironman achievement requires a total of $1+ in NBA entry fees per day rather than $1+ on a single NBA entry. For example, 10 entries in the Dime Time will satisfy the achievement, as will an entry in the Daily Dollar.

    – DraftKings Community Team

    As a low-volume and small-bankroll DFS player, the Ironman Achievements were awesome and felt like a way for DK to give back even to the ‘little guy’ as a reward for grinding and constant use of the DK service.

    Sadly, the Ironman achievements are no longer of any interest to me for any sport. The cost to meet the Ironman Achievement is around $200 depending on the sport and not worth it any more.

    As someone who does not play/follow MLB, NHL or NBA regularly, $1/day is a non-starter. Honestly, it was a chore enough to make a LU and play in a simple Dime Time ($.10) game every day, but at the same time fun to make a LU and have a little interest in the results for that day. Now you want me to throw away $1/day and I’m out. The rewards aren’t worth the effort OR enough to make up for the ‘lost’/throw away entry fees.

    I wonder how many other DFS players feel the same and have stopped bothering to play a sport they don’t really have interest in.

    Even PGA, which I play every week, isn’t worth it. You’re forced to again play $1/day, forcing you to play all the Showdown events, etc. And like NBA/MLB, not only has the cost to meet daily requirements gone up, but also more days have been added – MLB is 200 days. 200!! That’s ridiculous.

  • TheShaman43

    @JaBr said...

    As a low-volume and small-bankroll DFS player, the Ironman Achievements were awesome and felt like a way for DK to give back even to the ‘little guy’ as a reward for grinding and constant use of the DK service.

    Sadly, the Ironman achievements are no longer of any interest to me for any sport. The cost to meet the Ironman Achievement is around $200 depending on the sport and not worth it any more.

    As someone who does not play/follow MLB, NHL or NBA regularly, $1/day is a non-starter. Honestly, it was a chore enough to make a LU and play in a simple Dime Time ($.10) game every day, but at the same time fun to make a LU and have a little interest in the results for that day. Now you want me to throw away $1/day and I’m out. The rewards aren’t worth the effort OR enough to make up for the ‘lost’/throw away entry fees.

    I wonder how many other DFS players feel the same and have stopped bothering to play a sport they don’t really have interest in.

    Even PGA, which I play every week, isn’t worth it. You’re forced to again play $1/day, forcing you to play all the Showdown events, etc. And like NBA/MLB, not only has the cost to meet daily requirements gone up, but also more days have been added – MLB is 200 days. 200!! That’s ridiculous.

    Am I allowed to disagree with this?

    The 25K crowns alone are worth ~$50 in terms of what you’ll get in free entries. Then the daily diamond rewards for May add up to $50, not including the 6 days with hidden rewards so it’s really at least $56.

    At a minimum spend of $112 for the NHL and $134 for the NBA you’re picking up just over $100 in free play. I think a lot of players can dumb kick themselves into a min cash often enough to make Ironman a positive value in these sports (not to mention the other crown rewards you’ll incidentally collect if you’re playing enough to hit Ironman).

    The math might be a little different for MLB, but I don’t see any other sites with a rewards program this good. Yeah, it was great when you could dime and quarter yourself to Diamond status, but even at $1/day Ironman pays for itself. I’m quick to criticize when I think DK gets something wrong, but this is something they get right imo.

  • bigez952

    @JaBr said...

    As a low-volume and small-bankroll DFS player, the Ironman Achievements were awesome and felt like a way for DK to give back even to the ‘little guy’ as a reward for grinding and constant use of the DK service.

    Sadly, the Ironman achievements are no longer of any interest to me for any sport. The cost to meet the Ironman Achievement is around $200 depending on the sport and not worth it any more.

    As someone who does not play/follow MLB, NHL or NBA regularly, $1/day is a non-starter. Honestly, it was a chore enough to make a LU and play in a simple Dime Time ($.10) game every day, but at the same time fun to make a LU and have a little interest in the results for that day. Now you want me to throw away $1/day and I’m out. The rewards aren’t worth the effort OR enough to make up for the ‘lost’/throw away entry fees.

    I wonder how many other DFS players feel the same and have stopped bothering to play a sport they don’t really have interest in.

    Even PGA, which I play every week, isn’t worth it. You’re forced to again play $1/day, forcing you to play all the Showdown events, etc. And like NBA/MLB, not only has the cost to meet daily requirements gone up, but also more days have been added – MLB is 200 days. 200!! That’s ridiculous.

    I also strongly disagree with this as it makes sense to have the $1+ requirement as the rewards for hitting an ironman is $100+ ($50+ worth of crowns + $50 in daily rewards for diamond status). So for the PGA you have to play 130 days and have a guaranteed payback of over $100 in rewards. It takes no more than 45 seconds to build a single $1 showdown entry and it is a great incentive to get me to lock in a lineup every single day.

    No one is forcing you do to anything DK could easily just end all rewards but I think they do an awesome jobs as rewards as it drives daily engagement with the site in terms of missions and it gets people to stay interested in a sport all year whereas without any rewards many would probably not play the end of the season for most sports.

  • JaBr

    @bigez952 said...

    I also strongly disagree with this as it makes sense to have the $1+ requirement as the rewards for hitting an ironman is $100+ ($50+ worth of crowns + $50 in daily rewards for diamond status). So for the PGA you have to play 130 days and have a guaranteed payback of over $100 in rewards. It takes no more than 45 seconds to build a single $1 showdown entry and it is a great incentive to get me to lock in a lineup every single day.

    No one is forcing you do to anything DK could easily just end all rewards but I think they do an awesome jobs as rewards as it drives daily engagement with the site in terms of missions and it gets people to stay interested in a sport all year whereas without any rewards many would probably not play the end of the season for most sports.

    Both you and the other poster are of the opinion that a $1 daily min. is better than getting rid of the rewards completely. AGREED. I think everyone would! Rewards are obviously better than no rewards. It’s a nice program in general and of course better than nothing.

    I’m just saying it was much more of an actual reward for the small players when it was not a $1 min. requirement. Sure, you can build any LU in 45 seconds, but you’re donating/throwing it away if you’re just creating an entry to fulfill the reward requirement. Which, in NBA, NHL or MLB, is what I am doing since they’re not sports I follow, watch, etc.

    If you’re playing those sports anyways, the Ironman is 100% worth it. If you’re not a fan or don’t typically enter DFS contests for those sports (again, small bankroll), I believe it is not worth it. I used to play all the major DFS offerings and shoot for Ironman Achievements at least. I no longer do so unless it’s a sport I’m planning to play. My bankroll is not large enough to throw away $200 or $135 in entry fees for $100 worth of rewards. Doing so would also limit my ability to enter contests I actually like.

    PGA ($130) NBA ($134) and NHL ($112) aren’t too bad as they’re close to the value of the reward (as you mentioned above) and close to breaking even. MLB isn’t close! $200 in entry fees for $100 in rewards to grind out 200 days in a row for a sport you’re not watching is a lot to ask. Also, 112, 130 or 200 days in a row without missing any (or maybe 1) requires dedication and was (IMO) worthy of a reward (Ironman) regardless of entry fees per day. Previously, that dedication to DK’s service was rewarded with the Achievement being available even for low entry fees.

    That said, I suppose I understand why DK upped the cost. They don’t want to give anything away for free. But, I still prefer when I could cheaply make Ironman. For people playing those sports already, I’m sure the change probably makes no difference.
    For someone with a small bankroll and not interested in those sports, it’s not enticing or enough of a reward for the effort and cost.

  • JaBr

    @TheShaman43 said...

    Am I allowed to disagree with this?

    No worries at all! We’re being civil and having a discussion. Everyone is entitled to their own opinions.

    I also agree with you that DK’s rewards program is far superior to FD, so kudos to DK there.

  • bigez952

    @JaBr said...

    Both you and the other poster are of the opinion that a $1 daily min. is better than getting rid of the rewards completely. AGREED. I think everyone would! Rewards are obviously better than no rewards. It’s a nice program in general and of course better than nothing.

    I’m just saying it was much more of an actual reward for the small players when it was not a $1 min. requirement. Sure, you can build any LU in 45 seconds, but you’re donating/throwing it away if you’re just creating an entry to fulfill the reward requirement. Which, in NBA, NHL or MLB, is what I am doing since they’re not sports I follow, watch, etc.

    If you’re playing those sports anyways, the Ironman is 100% worth it. If you’re not a fan or don’t typically enter DFS contests for those sports (again, small bankroll), I believe it is not worth it. I used to play all the major DFS offerings and shoot for Ironman Achievements at least. I no longer do so unless it’s a sport I’m planning to play. My bankroll is not large enough to throw away $200 or $135 in entry fees for $100 worth of rewards. Doing so would also limit my ability to enter contests I actually like.

    PGA ($130) NBA ($134) and NHL ($112) aren’t too bad as they’re close to the value of the reward (as you mentioned above) and close to breaking even. MLB isn’t close! $200 in entry fees for $100 in rewards to grind out 200 days in a row for a sport you’re not watching is a lot to ask. Also, 112, 130 or 200 days in a row without missing any (or maybe 1) requires dedication and was (IMO) worthy of a reward (Ironman) regardless of entry fees per day. Previously, that dedication to DK’s service was rewarded with the Achievement being available even for low entry fees.

    That said, I suppose I understand why DK upped the cost. They don’t want to give anything away for free. But, I still prefer when I could cheaply make Ironman. For people playing those sports already, I’m sure the change probably makes no difference.
    For someone with a small bankroll and not interested in those sports, it’s not enticing or enough of a reward for the effort and cost.

    This is all your opinion as well and from a business standpoint I imagine over time the rewards will go down or the min requirements will go up. Even at $1 they are already giving away free money as if you play the min for PGA at $130 DK is only making a little under $21 of profit (assuming every contest fills) and giving back $100+. Of course they can do this as many people play way more than just the min amount but it only makes sense to have people pay close to the amount of rake in which they get back in rewards if they want it to viable long term.

  • FuzzyOzzy

    @Harbaugh04 said...

    Forgive me if this had been asked before, but I have a question about collecting crowns. I recently completed the NHL Ironman and collected the 25,000 crowns; which put me at diamond status. I will also be completing the NBA Ironman achievement next week.

    I will not have the ability to reach Black status for June, so my question is: is there a timeframe for collecting crowns before they expire? Full disclosure- I am looking to see if I can wait until June 1 to collect my NBA Ironman; allowing me to achieve Diamond status for both June and July. Thank you!

    You have 30 days at the conclusion of the regular season. So you have until June 16 to turn in the NBA ironman. If you wait until June flips over, you can claim it then, and get the statue for July.

  • SkateFiend

    @JaBr said...

    I’m just saying it was much more of an actual reward for the small players when it was not a $1 min. requirement. Sure, you can build any LU in 45 seconds, but you’re donating/throwing it away if you’re just creating an entry to fulfill the reward requirement. Which, in NBA, NHL or MLB, is what I am doing since they’re not sports I follow, watch, etc.

    This is how I felt with NBA this season. In the past I would just occasionally throw in a single coin contests to meet Iron man requirement if the losing streak became unbearable. Now I had to put in a dollar.

    I’m on the verge of collecting 50K in crowns, no one else can match that level of reward. But the daily losing and having to deal with NBA shennanigans does become a grind mentally. I actually had to burn crowns to keep MBA Ironman going this season, and that’s not a good feeling.

    It certainly makes sense for DK to provide incentives so players won’t just play the one sport they like. I argued for incentives for KBO games, which wasn’t all that popular here. Maybe DK can have some mini ironman achievement for coin contests? I’ll take 500-700 crowns for playing a least a dime soccer contests everyday, and I don’t play soccer at all.

  • blackdirkdiggler

    Good morning Draftkings CM. I noticed that the free pool contest from Thursday May 6th, Free 5K PFL Werdum vs Ferreira Pool, has yet to be paid out or even graded. I’m expecting to cash. Do you know why the contest has not been paid out as of yet?

  • ifthethunder

    Copying a post of mine from the MLB forum. (The reason it matters is for the DK ‘Around The Horn’ achievements, one of which is a Short Slate entry. And today’s short slate was cancelled along with the San Diego – Colorado game):

    DK has a 2-game turbo slate (CINPIT and BOSBAL) which would be great for short slate.

    Also, a 2-game night slate (MIAARI and TEX – SF) which would also be perfectly cromulent.

    But will they make either of these a ‘short slate’ qualifier?
    ~

  • TheShaman43

    A couple of questions/comments on the UI as it relates to baseball contests.

    1. While I appreciate the banner warning alerting us that “”(player-popup #shohei-ohtani)S. Ohtani”:/players/shohei-ohtani-41843 is pitching tonight and will not accrue hitting fantasy points…” The implementation is problematic (at least on the app). As an example, I had an LAA/SD stack in last night’s turbo slate. Around 15 minutes before lock I went in for a final lineup check and all LAA players were highlighted red due to this alert. Before even opening up my lineup to see that this was the case my attention is drawn elsewhere trying to decide where I can pivot. The obvious first thought to seeing all players from a team in red is that the game is postponed and that is exactly what happened to me. I understand why you post the alert, and it is appreciated, but it’s implementation is needlessly panic inducing.

    2. Ohtani pitched last night (5/11), as of noon eastern time this alert persists – both in my app and when I visit the site on desktop. Now, I know Ohtani isn’t pitching tonight and should collect hitting points, but since the alert is still there I wonder if DK knows this. I want Ohtani in my hitter pool, but the banner is front and center telling me he “will not accrue hitting fantasy points”. This banner seems to persist far longer than it should and I almost always still have it the day after he pitches. If there’s a manual process involved in putting it up and taking it down, that process is being poorly managed. If there’s another reason why it’s slow to disappear, might I suggest the date be a prominent part of this alert going forward? At least then there’d be no confusion.

  • jgadharf

    Just an FYI – Renato Nunez, who was DFA’ed by the Tigers on April 21, has been in the MLB Tiers player pool all week. Does no one check these things before posting contests?

  • ElwoodB

    I just want to report something is wrong with the DK website, specifically the Lineups screen. Half the time the lineup won’t load and I have to open/close other pages several times before it will work. Firefox.

  • DraftKings_CM

    • DraftKings Representative

    Today again I edited a preferred snake draft lineup for 1:05 pm. When a draft started I noticed DK had reset me back to their default lineup which included a non-playing Freeman. I have to be careful, since it goes back to default whenever it wants.

    What you describe is uncommon, if you continue to experience an issue with custom snake draft rankings, please reach back out to the DFS experts at support@draftkings.com. They will be happy to continue troubleshooting with you until the root cause is identified and a resolution has been reached.

    is there a timeframe for collecting crowns before they expire?

    I’m not a DK rep, but I have done this before and plan to do the same again. You have 30 days to collect the crowns.

    You have 30 days at the conclusion of the regular season.

    Generally, achievements are claimable until 30 days after the achievements program ends. For reference, the achievement program start and end dates will always be available on the Achievements FAQ page along with the final claimable date for the corresponding achievement program. This season’s NBA Achievement rewards will no longer be claimable after 11:59 PM ET on June 15, 2021.

    The math might be a little different for MLB, but I don’t see any other sites with a rewards program this good.

    I think they do an awesome jobs as rewards as it drives daily engagement with the site in terms of missions and it gets people to stay interested in a sport all year whereas without any rewards many would probably not play the end of the season for most sports.

    I also agree with you that DK’s rewards program is far superior to FD, so kudos to DK there.

    I’m on the verge of colleting 50K in crowns, no one else can match that level of reward.

    Our rewards program encompasses each of our 3 verticals, Sportsbook, Casino, and Fantasy, and is continuously evolving. DK is proud to offer a vibrant array of industry-leading rewards that allows our customers to enjoy an additional level of sweat while playing “the game within the game.” Our vision for the multifaceted ways we give back to our players is simple – we want YOU to be in control of your destiny!

    PS: We are flattered, thank you for the kind words!

    I noticed that the free pool contest from Thursday May 6th, Free 5K PFL Werdum vs Ferreira Pool, has yet to be paid out or even graded. I’m expecting to cash.

    This pool has been verified and paid. Congrats if you cashed! In some scenarios our team requires additional time to grade to assure fair results, sorry for the delay!

    The reason it matters is for the DK ‘Around The Horn’ achievements, one of which is a Short Slate entry.

    The Around the Horn Achievement has been updated to only require 3 game styles (Classic, Tiers, and Showdown). This change may take a few days to accurately reflect your progress below but will be fully updated no later than 5/21. As usual, DraftKings has your back.

    A couple of questions/comments on the UI as it relates to baseball contests.

    Banners and highlighted players are intended to be specific for affected players and draft groups. Unaffected players on the same team should not be highlighted red unless there is an announcement that impacts them as well. If you notice a banner or highlighted player that you do not think is applicable to the current draft group (aka slate), please let our team know at support@draftkings.com so that we can review.

    Just an FYI – Renato Nunez, who was DFA’ed by the Tigers on April 21, has been in the MLB Tiers player pool all week.

    Thanks for the callout, jgadharf. We have passed this along to our game operations team, who will review Nunez’ player pool eligibility along with other players who have recently been DFA’ed.

    I just want to report something is wrong with the DK website, specifically the Lineups screen.

    We are not aware of any issues with the Lineups page on any browsers, have you tried a different browser such as Chrome? Have you restarted your computer and cleared any cookies that may be the cause of this issue?
    If these simple suggestions do not help rectify the issue, please reach out to our customer support team at support@draftkings.com so they can help triage and resolve the issue ASAP!

    - DraftKings Community Team

  • TheShaman43

    @DraftKings_CM said...

    MLS is a unique scenario because matches are usually spread out and often have to compete with intense demand from other leagues within the same sport. As the season continues, we aim to get into a more predictable rhythm to make the experience for our MLS fans as enjoyable as possible. Thanks for sticking with us – you have our commitment to get it right!

    Another good opportunity for some MLS action with an 8 match schedule today.

    Was hoping we could get an afternoon slate with the 1:00 and 3:30. Would love an evening slate with six matches – though I understand the KOs are spread out (7:00, 7:30, 8:00, 9:00, 9:30, and 10:00) which you mentioned was an issue, but even this could easily be split into an “early” and “late” slate if the spread is too wide – though you are offering an 3 match EPL slate with a five hour spread between KOs, so I’m not sure why we can deal with it for EPL but not MLS.

    Unfortunately when I log in all that’s offered are Showdowns. For me anyway, soccer just isn’t suited to single game contests.

    While I appreciate your “commitment to get it right!” and the “intense demand from other leagues”, when I see a disappointing offering like today’s it simply makes me less likely to even give it a look next week. Maybe you pick things up once the Euro leagues finish up, but by then it’s too late and I’m mentally in a place where I think “Draftkings doesn’t really support MLS” so I’m not even looking for contests each weekend, which results a perceived lack of demand, which means you’re even less likely to offer MLS games next season.

  • panters

    Just wanted to say “Thank You” for the Risk Free contests. I actually profited $57.

  • Nobakov

    Draftkings CM-

    Why can’t the tickets/automatic entries for the 100K Big Birdie Payday be created/credited/entered sooner? I remember one of the last ones (think it was NBA Trey Payday though) where they weren’t issued until like the afternoon of the contest. And I was unable to make a LU for it since I was at work and can’t access stuff there.

    For the Birdie Payday that hit this past Sunday and it says the contest is May 20th- Can you do them today, Wednesday May 19th, or at least by the morning Thursday May 20th? So those of us who can’t access in the few hours before it starts can have a chance to make a lineup?

    Boggles my mind.

  • DraftKings_CM

    • DraftKings Representative

    Just wanted to say “Thank You” for the Risk Free contests. I actually profited $57.

    Why can’t the tickets/automatic entries for the 100K Big Birdie Payday be created/credited/entered sooner?

    All users with tickets for yesterday’s golf contest were auto-redeemed into the contest on the day this quote was posted, around noon.

    We are continuing to innovate the ways we reward players, including those that are more complicated on the back end to reward such as our “Big Payday” promos. Part of that process is defining specific timelines and setting realistic expectations when possible on the promo page. We are aware of the request and in time hope to someday meet your expectations as our systems evolve. For now, rest assured that we are crediting this type of promotion as quickly as we possibly can – we won’t let you down!

    - DraftKings Community Team

  • blackdirkdiggler

    Hello DK CM. Regarding the MMA contests, is there anyway the 60 second KO bonus of 25 points can be changed to 90 seconds? I’m telling you, a lot of referees don’t understand when a fight should be stopped. Extending the threshold to 90 seconds will help us players a lot!!

  • hautalak

    • x2

      2021 Blogger of the Month

    For the love of god fix your GD NHL Playoff Showdown contest sizing!!! They are filling before I even get to work (and I’m in early obviously). Idk what your goal is but I have been “avoiding” some because they are too “small”. I mean your achievements are for this, why not make the most of it?

  • DraftKings_CM

    • DraftKings Representative

    Hello DK CM. Regarding the MMA contests, is there anyway the 60 second KO bonus of 25 points can be changed to 90 seconds? I’m telling you, a lot of referees don’t understand when a fight should be stopped. Extending the threshold to 90 seconds will help us players a lot!!

    Our contest operations team used extensive multi-year metrics to determine optimal KO bonus qualifications, and we are happy to report that they continue to re-evaluate the data as time progresses. As MMA fans, we understand your sentiment. As contest operators, we are bound by the contest rules that require us to use the official statistics only. DraftKings will not attempt to make judgements on scoring rulings or the validity of judges.

    Additionally keep in mind that if we did extend to 90 seconds, it may help you in some scenarios – but it would also hurt you in others. The additional 30 seconds would have a tremendous impact on the MMA DFS ecosystem in ways that the average player would not be able to predict without the extensive modeling our team performs.

    Good suggestion, as always we must remain guided by the data. Thnx for sharing!

    They are filling before I even get to work (and I’m in early obviously). Idk what your goal is but I have been “avoiding” some because they are too “small”.

    DK strives to offer contests that are as big as possible while maintaining a commitment to serve up contests that are appetizing to all. We have not been shy about sharing that the best way to let our demand forecast models know which contests you’d like to see grow is by favoring them, and if you let us know now, you might like what you find in the second round of the playoffs!

    - DraftKings Community Team

  • hautalak

    • x2

      2021 Blogger of the Month

    @DraftKings_CM said...

    you might like what you find in the second round of the playoffs!

    Happy to hear! Hope you can use round one as a baseline for expected demand. Thank you.

  • ryanprzy

    @hautalak said...

    For the love of god fix your GD NHL Playoff Showdown contest sizing!!! They are filling before I even get to work (and I’m in early obviously). Idk what your goal is but I have been “avoiding” some because they are too “small”. I mean your achievements are for this, why not make the most of it?

    Draftkings please it’s the playoffs

  • BigRay

    @ryanprzy said...

    Draftkings please it’s the playoffs

    agreed

  • Supersharpie

    What is with your pricing of MLB batters?

    Why is Adolis Garcia always priced under 4k despite being one of the most productive hitters in baseball and Francisco Lindor still priced close to 5k despite hitting under the Mendoza line two months into the season?

    It makes zero sense.

  • X Unread Thread
  • X Thread with New Replies*
  • *Jumps to your first unread reply

Subforum Index

RotoGrinders.com is the home of the daily fantasy sports community. Our content, rankings, member blogs, promotions and forum discussion all cater to the players that like to create a new fantasy team every day of the week.

If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 1-800-GAMBLER (1-800-426-2537) (IL). Gambling problem? Call 1-800-GAMBLER (NJ/WV/PA/MI), 1-800-9-WITH-IT (IN), 1-800-522-4700 (CO), 1-800-BETS OFF (IA), 1-888-532-3500 (VA) or call/text TN REDLINE 1-800-889-9789 (TN).