INDUSTRY FORUM

  • DraftKings_CM

    • DraftKings Representative

    On behalf of DraftKings, we are proud to announce our newly created Community team. Our group was formed to listen, engage, and advocate for the player community at large while championing our industry leading commitment to a world class game experience. We are here to represent your feedback inside the walls of DraftKings, because your ideas can help us deliver an increasingly better experience for all players. You can read our introductory post here: https://rotogrinders.com/threads/draftkings-cm-is-now-on-rotogrinders-2496208

    Now it’s your chance – what would you like to know? Do you have a suggestion you would like to share? We will do our best to answer all honest and respectful questions you post in this thread, in turn we hope to help players like you have a better understanding of how the world’s largest fantasy sports ecosystem works. Please allow us some time before responding to your questions and comments, you deserve well thought out answers – and that takes time.

    - DraftKings Community Team

  • johnnyflush

    Thanks again, DraftKings, for being willing to answer on this forum. One item I don’t see addressed are the details behind gifting tiers. Would someone who is gifted a tier get the “New Tier Welcome Reward”? Also, even for those who earn a tier, there seems to be some contradiction between when that reward occurs. Your statements above say it is awarded when you graduate into a new tier but several people have heard via email from DK support that the Welcome Reward will be given on January 1st. Can you clarify?

  • bigez952

    Why is it referenced multiple times that your status today will carry into 2022 but that is not reflected on the Dynasty Rewards page. For example I am Gold right now but it says that this expires on December 31st at 6pm. Based on the crowns I have accrued so far on the tracker I would only be silver for 2022.

    So your saying that if I don’t close that gap I will be Gold in 2022 not Silver. If that is the case the wording in the dynasty rewards is super misleading as looking again just know is shows my current tier as Gold with my 2022 status as Silver and a disclaimer below that I have until December 31st at 6pm to qualify for my 2022 status.

    If I am locked into Gold it should say that on the Dynasty rewards page as right now I still believe I will be silver unless I close that gap in the next 6 weeks.

  • bigez952

    I wish I could post a screen shot as it would be easier but this is word for word what I am seeing on my Dynasty Rewards main page

    Gold Expires 12/21

    Crowns Available XX,XXX

    2022 Status Silver

    XXX,XXX/ 125,000 X,XXX to Gold

    You have until Dec 31st, 2021 6:00 PM to qualify for your 2022 status.

    What am I missing that tells me I will have Gold through 2022 as it really appears to me next year I will be Silver unless I close the gap?

  • Tapindouble

    @bigez952 said...

    Why is it referenced multiple times that your status today will carry into 2022 but that is not reflected on the Dynasty Rewards page. For example I am Gold right now but it says that this expires on December 31st at 6pm. Based on the crowns I have accrued so far on the tracker I would only be silver for 2022.

    So your saying that if I don’t close that gap I will be Gold in 2022 not Silver. If that is the case the wording in the dynasty rewards is super misleading as looking again just know is shows my current tier as Gold with my 2022 status as Silver and a disclaimer below that I have until December 31st at 6pm to qualify for my 2022 status.

    If I am locked into Gold it should say that on the Dynasty rewards page as right now I still believe I will be silver unless I close that gap in the next 6 weeks.

    Agree. DK can play the facade that they’re being super helpful here, but they’re lying through their teeth.

    According to the Dynasty Page, you are your current level until Dec 31st and then the new tier begins on January 1st. Mine looks the same as yours. The credited me Gold for the rest of 2021, but it says I will be Silver in 2022. Which although was very misleading, seems to make sense from their new outline. So for DK to come on here and flat out LIE like that is ridiculous. Unless he’s willing to standby what he wrote, in writing (which i suppose he already did but DK would never hold accountable to that). It would appear that is a lie.

    And then to just flatly gloss over the fact that DK is SERIOUSLY devaluing the rewards is disrespectful too. “Building a bankroll via daily rewards is no longer viable….” wtf is that even supposed to mean? DK is cutting the rewards by more than half so don’t expect the boost you were accustomed to is more like it.

    Seriously why are we even trying to pretend that a crown accrual bonus is an acceptable reward? For the equivalent of 5 months of Diamond ($325) we’re going to give you $100 (unconfirmed, and from the response sounds like it could be even less or $0) and 200 crowns for every THOUSAND you earn. Ridiculous. Crowns are near worthless. The value of crowns was saving up for a tier level like diamond to make the DK dollars. Thousands of crowns will give me like a $3 entry. Big Whoop

    Just say. “Hey we were going into the red paying too much for Diamond, so were devaluing rewards to maintain profits” don’t piss on our legs and then tell us it’s raining. You’d have had a better response with honesty. I don’t think anyone here is dumb enough to not see through this

  • bigez952

    @Tapindouble said...

    According to the Dynasty Page, you are your current level until Dec 31st and then the new tier begins on January 1st. Mine looks the same as yours. The credited me Gold for the rest of 2021, but it says I will be Silver in 2022. Which although was very misleading, seems to make sense from their new outline. So for DK to come on here and flat out LIE like that is ridiculous. Unless he’s willing to standby what he wrote, in writing (which i suppose he already did but DK would never hold accountable to that). It would appear that is a lie.

    Hopefully we can get confirmation that the Dynasty page is wrong and there is a guarantee that we keep our current levels in 2022 very soon. I started out about 16,000 crowns short of 125,000 and have up’d my play to try and close that gap but still have about 9,500 to go in the next 4 weeks. I know I can do that if I continue to keep my play elevated and hit every mission or if I mass enter this week and chase the 5,000 crown TD hunt bonus. However I don’t really have interest in doing that so I am currently not planning on going after the TD hunt and will just continue to hit missions until I get confirmation I don’t have to. I just don’t want to end with 124,000 crowns for 2021 and be stuck with a full year of Silver. Then again if I have to push this hard to get gold for 2022 and knowing the achievements programs seem to get less and less every year I am guessing that I won’t be maintaining gold past 2022.

    I think the worst part right now is when I reach out to DK support I get different answers than what I see here so I know one of the two isn’t right.

  • hammer74

    this whole rollout of the new program is a total cluster fuk

  • BigRay

    Also. How do we track the crowns we accrue every month? I would like to see how much I am earning so I can calculate close to what I should receive each month.

  • joephoto

    @BigRay said...

    would like to see how much I am earning so I can calculate close to what I should receive each month.

    I don’t think “monthly” matters anymore. No “monthly” tiers that I can see.
    I’m actually glad about not having to plan, claim, not claim, wait for DK crowns to update etc. every 29th of the month.

  • BigRay

    You get a 20% kicker on crowns each month from what I see. Just want to see what that number is so I can plan accordingly. I would hate to come up short of a tier at the end of the year because I have no idea of what that extra bit might be.

  • DraftKings_CM

    • DraftKings Representative

    Just a suggestion…how about lowering the the max entries in these $5-$6 NBA gpp’s.

    This is a topic that’s come up frequently in this thread; we’re happy to revisit it again as we understand that this is a point of confusion. We welcome any suggestions on how to better communicate our answers — we approach everything with an open mind!
    ===
    The max entries definitions that DraftKings incorporates are outlined within states regulations for Daily Fantasy. Concurrently we have a series of policies that define the entries applicable for a given Entry Fee called the Player First Initiative.

    • Enhanced contest eligibility: The highest-volume DraftKings players across all sports are ineligible to enter contests if the entry fee is less than $3. The highest-volume DraftKings players are also ineligible to enter contests when the entry fee is less than $5, if the prize pool is less than $25,000 guaranteed.
    • Multi-entry limit and mini-MAX: All contests with an entry fee less than $5 are 20 entries max, with the exception of contests denoted as “mini-MAX”. Mini-MAX contests allow players to experience the excitement of entering up to 150 lineups in a single contest, at low entry fees.
    • Single entry limits: Players can enter no more than fifty (50) single entry contests that are non-guaranteed in the same sport, entry fee, and start/end time at $1, $2, $3, $5, or $10 amounts.
      To learn more please visit https://help.draftkings.com/hc/en-us/articles/4405223970835-What-is-the-Player-First-Initiative-

    PS: No matter if you have one entry or 150, utilizing the most skillful lineup is where the edge in a GPP comes from. We know it’s common to assume that more entries gives you an edge, however, that isn’t accurate (Rotogrider’s own BlenderHD talks about this often). It’s best to think of mass multi-entry as a way that some players choose to embrace higher variance in exchange for (when you submitted a very skilled series of lineups) experiencing a multiple-entries score. At the same time, multi-entries empower DraftKings to build a bigger prize pool guarantee, a net benefit for all players in the contest.

    On Saturday, DK NBA, contest start at 6 pm, I made 2 player trades for players in the first game that would lock at contest start time, completed the process, and the lineup page showed 4 seconds to contest start on the countdown, after the trades were completed thru the process. However, the trades were not actually made, my lineup stayed the same. On Sunday I contacted DK, asked how could this happen, told them it was about the process, not $, as the net difference between the two lineups was only a $1.50

    Unfortunately, we can’t address this issue with your private account in a public forum, it requires extensive back end knowledge of your logs. Please speak with our experienced Customer Support agents to discuss our policies: https://help.draftkings.com/hc/en-us/requests/new?ticket_form_id=10844

    I see this every day: 378,638 / 500,000, 121,362 to Diamond.
    I had over 40,000 Crowns available when they kicked off the program, I’ve used all of them to enter contests and also done daily missions etc. Yet no change. It’s not like there’s anything I could do to get to Diamond anyways, but what is going on?

    Dynasty Rewards Status Tiers are determined by how many Crowns you have earned during the year. Your current Crown balance isn’t considered in the Status Tier calculation. So go ahead and spend those Crowns — get maximum value from the rewards you earned! At Gold Tier you earn a 20% Monthly Crown Accrual Boost. If you earn enough Crowns to make Diamond before the end of the year, you will get a 30% Monthly Crown Accrual Boost through 2022. (Unless you rise up in tiers again, of course.)

    If your tracker doesn’t register the Crowns you have earned, please contact our Support team. They’ll be happy to investigate and fix any problems that may have occurred during the transition. Our Agents have the back-end tooling needed to get the job done right, and ensure you get the Crowns you earned.

    Anyone want a gift of 3 months of Diamond status? I posted one $5 NFL H2H in the lobby for Sunday’s slate.
    p. We love to see this, it’s exactly what we had in mind when we created the Gift a Tier Trial Period to a Friend perk for Diamond and Onyx tiers. Share the love! Here are some details to note about Gift a Tier:

    1. The gift lasts for 3 months.
    2. Diamond and Onyx Status Tiers can give one gift tier each year.
    3. At this time the awarding of the Gift happens roughly once a week. (We batch process them all at once.)
    4. The new tier welcome reward must be earned, it cannot be claimed if the tier is gifted.

    I noticed as well the rake on the millionaire makers which was always 15% is now creeping every so higher to 16%. Nickel and diming…

    The DraftKings maximum commission structure for Fantasy Sports hasn’t changed since 2017, we can assure you it hasn’t increased. We think the belief that “rake is increasing” is caused by confusion over how commission is collected in a guaranteed prize pool contest where DK puts up the guarantee. GPPs have a fixed guaranteed prize pool, DraftKings maximum commission is earned if (and only if) the contest is filled. Anytime the contest doesn’t fill, DraftKings commission decreases. In the event of an overlay, DraftKings takes no commission at all, yet we pay the full contest guarantee.

    DraftKings maximum commission structure differs from Poker tournaments where the rake is taken out of your entry fee, it isn’t a component of the guarantee like you find in Daily Fantasy.

    Our maximum commission structure chart is found on this page: https://help.draftkings.com/hc/en-us/articles/4405224387987-What-is-DraftKings-Daily-Fantasy-Sports-maximum-commission-structure-

    Since 2017 Guaranteed Standard contests $5 and under have a maximum commission of 15.90%. Non-Guaranteed Standard contests in the same range have a maximum commission of 10%. For more details please consult the landing page above.

    PS: We’re aware that there is a browser extension that overlays a perceived rake calculation on top of the DraftKings lobby. The calculation is incorrect, however, and we have no control over what third party developers release. If you’d like accuracy, we suggest speaking to the developer of that tool.

    Can DK post some Dominican Winter Ball contests? They don’t have to be anything big, maybe something resembling KBO contests.

    We passed along your request! With that said, we think it’s best to set realistic expectations. This time of the year the primary focus tends to be on FB, NHL, NBA, CBB, and CFB.

    Anyone having issues with points updating on DK CFB contests?

    DraftKings Daily Fantasy Sports uses multiple live scoring data feeds to provide our users with the most exciting sweat experience. On rare occasions, live scoring may become delayed or unavailable for a period of time.

    At the end of each game, our live stats are reconciled with the official stats provided by the respective leagues and DraftKings player scores are finalized.
    Per DraftKings Daily Fantasy Sports contest rules, live scoring updates are strictly for the enjoyment of DraftKings customers. DraftKings’ official scoring validation process begins once all games within the contest are final. This process ensures that DraftKings scoring matches official stat providers when contest results are finalized and paid out. Once contests are finalized, a contest status will update to “Completed”, and that contest will move from the “Live Games” section to the “Completed Games” section on the My Contests page.
    The official scoring validation process is solely to ensure that DraftKings contest results are determined based on official scoring. Delays during this process may occur as a result of data collection or other technical difficulties. DraftKings will not attempt to make judgements on scoring rulings.
    https://help.draftkings.com/hc/en-us/articles/4405224005267-What-happens-if-the-live-scoring-is-delayed-

    On mine too. My Crowns last updated Nov 4th.
    Sure the bonus will be only for what you earn. But monthly is not a thing anymore apparently.

    Crowns are awarded after each Fantasy contest is completed and paid out. If your total Crowns accrued for 2021 hasn’t changed to match your play over the past few days, please contact us – we can review your account and help. https://help.draftkings.com/hc/en-us/requests/new?ticket_form_id=10844

    I was hoping to be able to close my 15k crown gap to get to Gold level by year-end via casino games or sports betting, but the payout is so low that this has proven to be a futile approach.

    150 entries across five milli-maker $20 GPPs is a quick way to accrue 15K Crowns in 1 month. We understand that may not be feasible for some in this thread, but it is possible. Another way to think about it is max entering 100 mini-MAX contests with a $1 entry fee. For Crowns earned via Sportsbook or Casino please visit our landing page here, and select “Earn” to move the slider: https://sportsbook.draftkings.com/dynasty

    DK reward system is still among the best in the industry. I don’t play monkey knife fight and other such formats, maybe they have something better. Getting 50 dollars worth Crowns for grinding out a full season is a decent prize (although MLB requires you to play almost 160 games if not more), especially if you just play the minimum. At FD and yahoo the reward points at the end of the year are enough for maybe two week worth of free coin games.

    ^^^^^^THIS^^^^^

    We appreciate the love, it is mutual!

    Thanks again, DraftKings, for being willing to answer on this forum. One item I don’t see addressed are the details behind gifting tiers. Would someone who is gifted a tier get the “New Tier Welcome Reward”?

    The new tier welcome reward is only applicable if you earn the tier, it triggers automatically upon the earned tier upgrade. The welcome reward isn’t offered when the tier is gifted for three months, however, you do receive all of the other benefits of the tier such as the coveted Monthly Status Tier Boost – which has a ton of value!

    A handful of players who were gifted a tier have seen a notification for the new tier welcome reward, but the notification cannot be redeemed. We are aware and working on a solution to address this minor cosmetic issue – the new tier welcome award cannot be redeemed if it was gifted.

    Also, even for those who earn a tier, there seems to be some contradiction between when that reward occurs. Your statements above say it is awarded when you graduate into a new tier but several people have heard via email from DK support that the Welcome Reward will be given on January 1st. Can you clarify?

    There will be more to come in the new year, we think that there may have been an accidental miscommunication. You’re given the new Status Tier welcome reward once you enter the new tier. Please send us a DM with the Jan 1st email full quote, that would help us align and fix any communication issues on our end.

    Why is it referenced multiple times that your status today will carry into 2022 but that is not reflected on the Dynasty Rewards page. For example I am Gold right now but it says that this expires on December 31st at 6pm. Based on the Crowns I have accrued so far on the tracker I would only be silver for 2022.

    We heard feedback from the community that the Status Tier tracker is unclear, your feedback isn’t being ignored! Our Dynasty Rewards product owners are working on a future iteration to better communicate. For example, the balance of Crowns in your wallet has no impact on your Status Tier – we understand this has caused confusion. What you see today is stage one of the Dynasty Rewards program, as it evolves you’ll see improvements.

    Another point of confusion within the yearly Crowns / Status Tier tracker can occur if you retroactively earned a tier in 2021 from your 2020 play. If the tracker says your current Status Tier is Gold today, and your accrued Crowns for the 2021 year is only enough for Silver, then this tells us you earned Gold from your 2020 play. The Status Tier is earned the year prior – unless you earned enough Crowns to be upgraded to a new Tier in the current year. I think this applies to your situation, to be sure please contact our Support team at https://help.draftkings.com/hc/en-us/requests/new?ticket_form_id=10844. Dynasty Rewards was designed to mimic the experience of well known and existing rewards programs such as Airlines, however, we see that there are some edge cases such as yours that we can solve for in the future. On the bright side, you are Gold today rather than Silver. This means you’lll get to collect the 20% Monthly Crown Accrual Boost instead of 10% at the start of December!

    The value of Crowns was saving up for a tier level like diamond to make the DK dollars

    The value of Crowns haven’t changed, 550 Crowns is still the same value as 1 DKD.

    I started out about 16,000 Crowns short of 125,000 and have up’d my play to try and close that gap but still have about 9,500 to go in the next 4 weeks. I know I can do that if I continue to keep my play elevated and hit every mission or if I mass enter this week and chase the 5,000 crown TD hunt bonus. However I don’t really have interest in doing that so I am currently not planning on going after the TD hunt and will just continue to hit missions until I get confirmation I don’t have to. I just don’t want to end with 124,000 Crowns for 2021 and be stuck with a full year of Silver.

    If you’re short 1K Crowns on Dec 31st, send us a DM. As long as there’s evidence you tried hard and are committed to keep your level of play in DFS for 2022, then we can talk. We won’t leave you behind!

    Then again if I have to push this hard to get gold for 2022 and knowing the achievements programs seem to get less and less every year

    We’re not sure what this statement is referring to, DK has invested more in Achievements during 2021 than ever before. DFS Achievements are a proven method to reward our customers, that will not change in 2022!!!! Yes it is true that we moved the end date for MLB and NAS to October 24 this year to accommodate the Dynasty launch, but that was just a one-time adjustment with targets scaled down to ensure achievability.

    How do we track the Crowns we accrue every month? I would like to see how much I am earning so I can calculate close to what I should receive each month.

    We provide a year-long Crowns tracker, but don’t offer a monthly Crowns tracker. Interesting idea that we will share with the Dev team, albeit there is a potential to create confusion unintentionally. If you’d like to view your total Crown transactions, visit your Transaction History (https://www.draftkings.com/account/transactions) from your Account Information page and filter by Bonus Award and Date.

    I don’t think “monthly” matters anymore. No “monthly” tiers that I can see.

    You are right that Tiers are no longer earned during the trailing month. We think he intended to calculate his Monthly Crown Accrual Bonus using this formula: Crowns earned in during month * Status Tier Boost % = Monthly Crown Accrual Boost

    I’m actually glad about not having to plan, claim, not claim, wait for DK Crowns to update etc. every 29th of the month.

    Joephoto gets it! We heard this same sentiment from many customers who were asking for a year-long program and/or asked us to remove the requirement to click to claim their rewards each day. Miss a day, and you miss your rewards – that could be a poor experience. We fixed this problem! Admittedly there can be some growing pains, once we round the corner it will be much smoother sailing for the majority across all DraftKings products that benefit from the evolution to Dynasty Rewards.

    - DraftKings Community Team

  • bigez952

    @DraftKings_CM said...

    Another point of confusion within the yearly Crowns / Status Tier tracker can occur if you retroactively earned a tier in 2021 from your 2020 play. If the tracker says your current Status Tier is Gold today, and your accrued Crowns for the 2021 year is only enough for Silver, then this tells us you earned Gold from your 2020 play. The Status Tier is earned the year prior – unless you earned enough Crowns to be upgraded to a new Tier in the current year. I think this applies to your situation, to be sure please contact our Support team at https://help.draftkings.com/hc/en-us/requests/new?ticket_form_id=10844. Dynasty Rewards was designed to mimic the experience of well known and existing rewards programs such as Airlines, however, we see that there are some edge cases such as yours that we can solve for in the future. On the bright side, you are Gold today rather than Silver. This means you’lll get to collect the 20% Monthly Crown Accrual Boost instead of 10% at the start of December!

    I think I am more confused after reading this. So based on my situation I will be Silver in 2022 unless I close the 2021 gap? I think that is the way I am going to take it and in the end it shouldn’t really matter as I currently plan to close the gap unless I go on a major losing streak and run out of money lol.

  • DraftKings_CM

    • DraftKings Representative

    @bigez952 said...

    I think I am more confused after reading this. So based on my situation I will be Silver in 2022 unless I close the 2021 gap? I think that is the way I am going to take it and in the end it shouldn’t really matter as I currently plan to close the gap unless I go on a major losing streak and run out of money lol.

    If you contact us today in the Help Center, we can give you a call to talk you through this. Plz ask for Community Team’s Director to make sure your ticket lands in the right lap, and include your phone number to expedite.

    Happy Thanksgiving!

    - DraftKings Community Team

  • realphipps

    The gist of it: If you play on Draftkings, you don’t get it.

    This is better for you, even if you don’t get it.

    You’ll really appreciate this next month, even if you don’t get it.

    You’ll love this next year, even if you don’t get it.

    And btw, thanks Joephoto! Finally, one of our idiot customers figured out one of the aspects of our super transparent, easy to understand, flawlessly rolled out system. If only the others could get it!

    And stop asking about the Marketplace crapshow. We’re too scared to answer those questions.

  • Tapindouble

    Lol.

    Yea I think EVERYBODY liked the idea of being able to claim an entire month’s worth of rewards on one day. That isn’t what this is.

    This is an INTENTIONAL DEVALUING of the rewards system, by upwards of hundreds of dollars per year.

    I agree. It’s pretty telling the posts that were selectively ignored vs responded to.

    I think the only confusion is why DK would eff over their customers this far into a system that was working. Crown accrual boosts won’t make up for the hundreds of dollars people earned in the previous rewards system. NEWSFLASH nobody gives a damn about crown accrual in comparison to dollar rewards.

    Either way, it will affect DK more than anybody else. I think they were short sighted thinking their users were stupid. Unfortunately for them, the fantasy sports community is pretty intelligent. People are just going to play less. Sure you may play the sports you enjoy watching already, but the incentives to play more are gone. The incentive to check in daily is gone. NOBODY (who isn’t already a max entry DFS pro) IS GOING TO CHASE 100K+ CROWNS FOR JUST A CROWN ACCRUAL BONUS AND A HELP LINE.

    STUPID
    T
    U
    P
    I
    D

  • bigez952

    @DraftKings_CM said...

    If you contact us today in the Help Center, we can give you a call to talk you through this. Plz ask for Community Team’s Director to make sure your ticket lands in the right lap, and include your phone number to expedite.

    Happy Thanksgiving!

    - DraftKings Community Team

    Thank you very much for the offer but I think I am just going to ensure to close the gap to remove all confusion and guarantee gold for 2022. I am only 7,315 crowns away with a $33 mission for 700 crowns booked for Thanksgiving today so getting the remaining 6,500 crowns in 5 weeks isn’t too much of an inconvenience.

  • timusbr

    @bigez952 said...

    I wish I could post a screen shot as it would be easier but this is word for word what I am seeing on my Dynasty Rewards main page

    Gold Expires 12/21

    Crowns Available XX,XXX

    2022 Status Silver

    XXX,XXX/ 125,000 X,XXX to Gold

    You have until Dec 31st, 2021 6:00 PM to qualify for your 2022 status.

    What am I missing that tells me I will have Gold through 2022 as it really appears to me next year I will be Silver unless I close the gap?

    I am confused, This above is something I am looking at.

    What makes this so damn difficult for me to understand is last month I was platinum, I had issues that made me not play very much in Oct. So I was given silver for this month. NO not for this month but for my LIFETIME it seems. I need to get 125K crowns in a year. What was the crowns for gold on a monthly basis??? 3K or 5K?

    It seems your new system lacks explanations and kicks us smaller moderate weekly players in the nuts.
    Good roll out DK… another example of your well thought out plans.

    Now can someone explain to me how a perennial Gold level achievement player is in a position to never get to gold again?

  • BigRay

    Yep. Had diamond play all year long and will be stuck in gold for the next year. How is that better?

  • jayzee666

    Just got notice that with my gold status I get 30 percent discount off the Dynasty Shop. So that means the items in the shop are only 10% overpriced now??

  • yisman

    What status do I need for support to answer my e-mails the day I send them, not wait 2 days and then tell me I’m screwed? (which has been my experience all month)

  • rgriffin37

    @yisman said...

    What status do I need for support to answer my e-mails the day I send them, not wait 2 days and then tell me I’m screwed? (which has been my experience all month)

    You just need more time to better understand the program and how to make the most of it.

  • titanhawks

    I play 95% golf with only single entries in NFL and NAS so it will be difficult for me to advance my position before the end of this year :(

    Not that it will really matter anyhow

  • BigRay

    @BigRay said...

    Yep. Had diamond play all year long and will be stuck in gold for the next year. How is that better?

    diamond for a year used to be 300k crowns…now it is 500k crowns.. again how is that better?

  • qbertlover

    Hi — I am still in DraftKings survivor pool, and I see the winner gets an entry to Draftkings sportsbook tournament of champions. What will that be? I see here https://www.draftkings.com/championship-series information on the $2m Draftkings FANTASY tournament of champions, wihich will have about 93 entrants.

    The Draftkings Sportsbook Tournament of Champions I can only find information here https://dknation.draftkings.com/playbook/2021/3/9/22320092/draftkings-championship-series-sports-betting-daily-fantasy-dfs-sportsbook-millionaire-cash-vip that there will only be 5 entrants for the Sportsbook tournament of champions. But can’t find how much it will be.

    Does anyone know?

  • jimfred82

    • Blogger of the Month

    So to clarify with the new rewards:

    1. There are no more “daily” rewards
    2. We may or may not be getting a “tiered welcome reward” January 1st
    3. The first day of each month, our “monthly” rewards will be given as a lump sum of whatever percentage you had earned (so like if you’re Silver and earned 1000, you’ll get 100 crowns)
    4. Misc. rewards such as deposit bonuses/discounts in the store/etc.

    …am I interpreting this correctly?

  • bigez952

    @jimfred82 said...

    2. We may or may not be getting a “tiered welcome reward” January 1st

    Yes and #2 is the confusing one as I have contacted support and got a an answer of this is just a 1 time thing to kick of the program but others say it is yearly Jan. 1 and now the DK customer service rep makes it sound like you only get it when you move up a level. So confusing but I guess we all just have to wait and see how it goes but bottom line it will likely be less than we got before but its still better than nothing so I guess it is what it is.

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