INDUSTRY FORUM

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  • DraftKings_CM

    • DraftKings Representative

    On behalf of DraftKings, we are proud to announce our newly created Community team. Our group was formed to listen, engage, and advocate for the player community at large while championing our industry leading commitment to a world class game experience. We are here to represent your feedback inside the walls of DraftKings, because your ideas can help us deliver an increasingly better experience for all players. You can read our introductory post here: https://rotogrinders.com/threads/draftkings-cm-is-now-on-rotogrinders-2496208

    Now it’s your chance – what would you like to know? Do you have a suggestion you would like to share? We will do our best to answer all honest and respectful questions you post in this thread, in turn we hope to help players like you have a better understanding of how the world’s largest fantasy sports ecosystem works. Please allow us some time before responding to your questions and comments, you deserve well thought out answers – and that takes time.

    - DraftKings Community Team

  • Cal_Naughton_Jr

    @Zieg30 said...

    As DK plans out its NHL offerings for the upcoming season, I’d just like to make a plug for there to be one day per week where the $4 20-max entry tournament is the largest GPP of the night. Last season your NHL entrants didn’t actually get to take advantage of your 20-max entry limit, as you only ever offered $5-8 tournaments as your main tournament (when not doing the special $20 or $33 big ones) with 150 max. Based on last season’s numbers, I believe DK could regularly fill a $4 20-max entry tournament for $35-40k on nights with a big slate. Just do that at least once a week and you’ll make a number of your users happy!

    +1

  • GodFatherMike

    Is there a different thread for the sports book, or is that not really being covered here?…. or is this it?

  • GodFatherMike

    I guess it would be silly to think they could manage a message board when they have 45 min waits for customer service.

  • tbird05

    @Cal_Naughton_Jr said...

    +1

    They do the same with MLB. It seems like they want to push traffic into the higher dollar buy-ins (which generates more rake). For example the $4 20 max mlb GPP tommorow is only a 20k GTD. It’s normally at least 35k-40k. The best we can do is let them know that as regular customers we don’t like this decision.

    The problem with the $8 GPP’s is the 1st prize is in the range of 25% of the prizepool. The bigger first price might attract new customers. I just don’t see how it’s good in the long run.

  • escot4

    • x2

      $2M Prize Winner

    • 2016 DraftKings FFWC Champion

    Can DK make sure NOT to implement anything that’s like FD’s new Guru thing? I’m not comfortable with the idea that suddenly the most casual fans will be getting 3rd party suggestions that they aren’t even asking for which will likely affect and could be used to manipulate ownership percentages.

  • mike291md

    @escot4 said...

    Can DK make sure NOT to implement anything that’s like FD’s new Guru thing? I’m not comfortable with the idea that suddenly the most casual fans will be getting 3rd party suggestions that they aren’t even asking for which will likely affect and could be used to manipulate ownership percentages.

    Just my thoughts, but I wish the sites would understand that giving out loads of helpful information does nothing to keep the casual player around. It might bring them in the door, but what makes them stay are enticing tournaments, the feeling that they can actually win some money (and this shouldn’t have to necessarily mean taking 1st place), and having customer-friendly programs like a rakeback program, for example.

    I guess the hope is that once they are in the door, they fall in love with playing daily fantasy so much that the rest doesn’t matter. I feel like we have hit the mountaintop of free information being given to people. Between chat rooms, advice in videos, and now the sites basically putting out as much information as possible, it will only make the game harder to win because you are basically giving fish free food.

    I feel like we are at the 99% range of giving out info to people and the only next step is flat-out giving lineups out to people. And the advice is really good advice. They are giving you diamond plays for free. I guess it’s great for the guys who don’t have time to research for a few hours. Sucks for the guy who does put the time in though.

  • mike291md

    Also, the xp from doing missions, what does that go towards? What is xp used for ultimately? Where can we check our xp level?

    ***Edit: Nevermind, I see we get crowns from the missions.

  • waffles2003

    Have they taken seriously any suggestions given in this thread and implemented anything based on customer’s feeback?

  • bigez952

    @waffles2003 said...

    Have they taken seriously any suggestions given in this thread and implemented anything based on customer’s feeback?

    Flatter payout structures and 2X min payouts in many of the single and 3 entry games is a big one we got. Would be nice to see it extended to more of the big contests but at least there is something for those of us that care about that.

  • hendog

    • 564

      RG Overall Ranking

    • Ranked #89

      RG Tiered Ranking

    • 2017 DraftKings FFWC Finalist

    Very disappointed with the rest of the week 1 slates. Seriously reconsidering how much volume I’m going to play. The main slate has a bunch of good contests; unfortunately the other slates not so much.

    I really like the primetime slates and I see they’re not posted yet. Please don’t make the marquee contests as silly as the Thursday Showdown or Afternoon Only. I would love to put 150 entries into a huge $4 contest but if I need to finish 7th to get my money back, I’m not going to.

    That’s right, in the Afternoon Clash, you have to finish 7th out of 58,800 to pay for 150 entries. (Yes, I know, your other entries will help, but I finish 8th in a $400,00 GPP my other lineups shouldn’t matter). Even if I use my typical personal limit of one entry per 1,000 I’d still have to finish 15th. No thanks, I’ll pass. I’m not interested in winning-the-lottery odds on breaking even.

  • mtdurham

    @hendog said...

    Very disappointed with the rest of the week 1 slates. Seriously reconsidering how much volume I’m going to play. The main slate has a bunch of good contests; unfortunately the other slates not so much.

    I really like the primetime slates and I see they’re not posted yet. Please don’t make the marquee contests as silly as the Thursday Showdown or Afternoon Only. I would love to put 150 entries into a huge $4 contest but if I need to finish 7th to get my money back, I’m not going to.

    That’s right, in the Afternoon Clash, you have to finish 7th out of 58,800 to pay for 150 entries. (Yes, I know, your other entries will help, but I finish 8th in a $400,00 GPP my other lineups shouldn’t matter). Even if I use my typical personal limit of one entry per 1,000 I’d still have to finish 15th. No thanks, I’ll pass. I’m not interested in winning-the-lottery odds on breaking even.

    The College foorball showdown tonight was

    $10,000 to 1st place

    $500 to 5th place

    $150 to 10th place..

    5,882 players… 5th place would pay for fifty, $10 entries…

    They say the $10k first prize is luring people in but the contest had giant overlay so apparently that wasn’t the case…

  • Zieg30

    That payout structure is horrible. $150 to 10th place! What a joke.

  • gaelicgirl

    @mtdurham said...

    The College foorball showdown tonight was

    $10,000 to 1st place

    $500 to 5th place

    $150 to 10th place

    Hideous. There’s no excuse for that.

  • DraftKings_CM

    • DraftKings Representative

    https://rotogrinders.com/threads/draftkings-community-what-would-you-like-to-know-2498166?page=37#reply-2640911

    Is there a different thread for the sports book, or is that not really being covered here?…. or is this it?

    There is a Sportsbook thread that we respond to for New Jersey residents when the topic is relevant. You can also ask us questions here, or create a new thread if the topic warrants it. We cannot discuss any topics about your personal account or account verification within the forum, please email one of the two addresses below if that is an issue.

    I guess it would be silly to think they could manage a message board when they have 45 min waits for customer service.

    We are a guest on this forum, we are permitted to answer the occasional question and share our point of view when players provide their opinions. For customer support we suggest you contact us at support@draftkings.com for DFS or sportsbook@draftkings.com for Sportsbook (currently in NJ, additional states pending).

    They do the same with MLB. It seems like they want to push traffic into the higher dollar buy-ins (which generates more rake)

    Commissions are taken from the total prize pool for the contest, they are not taken directly from your entry. The commission percentage is determined by the entry fee as disclosed in our transparent maximum commissions page found here: https://www.draftkings.com/lp/commission-structure. Here you can find the maximum commission we will take for a contest, if a guaranteed contest does not fill the commission is lower than the maximum stated.

    We encourage traffic to help develop the biggest prize pools, that is true. but increasing the entry fee will not earn us more commission as some people might assume. In fact, if the entry fee is increased using the same guarantee size we could take less commissions in some scenarios.

    Have they taken seriously any suggestions given in this thread and implemented anything based on customer’s feedback?

    We have implemented many things suggested by the community at large. The RG forum is a small subset of the entire player community, we are tasked with managing the ecosystem for all players but we also care what the grinders here at RG are concerned about. A good example would be the implementation of Player First Initiative a few months ago which restricted the The highest-volume players are ineligible to enter contests if the entry fee is less than $3. It also made these players ineligible to enter contests when the entry fee is less than $5 if the prize pool is less than $25,000 guaranteed. At the same time we introduced mini-MAX contests for players who wanted 150 max entry fields with low entry fees while keeping the Player First Initiative policies in place. We also added 2x min cash structures, some flatter structures for select tournaments, and many others.

    We have learned that for every opinion you encounter here on RG, there is an opinion elsewhere that disagrees. For example many players on RotoGrinders prefer extra flat payout structures but there are many more players who are looking for massive money in 1st place in exchange for a smaller or more reasonable entry fee. Our job is to find compromise, and implement solutions that address the needs of all players in the long run.

    The College football showdown tonight was
    $10,000 to 1st place
    $500 to 5th place
    $150 to 10th place..
    5,882 players… 5th place would pay for fifty, $10 entries…
    They say the $10k first prize is luring people in but the contest had giant overlay so apparently that wasn’t the case…

    That payout structure is horrible. $150 to 10th place! What a joke.

    We admit that was not a good payout structure. Please accept our apologies, it was caused by a legacy issue that is being addressed. We are working through a process to prevent this from happening going forward. Our contest management team is aware, and has made the commitment to improve the situation. Our goal is to deliver great experiences, we accept and admit this was not an optimal experience.

    - DraftKings Community Team

  • rannas23

    Will Draftkings be able to add a filter in their advanced filter section for entry size (single entry /3 entry/20 entry/ greater than 20 possibly/ 150 entry)? Would help your customers filter down to the contests they like most instead of spending time looking through the contests names or having to click on the details of the contest.

    Also…for the NFL week 1 @ 1:00 12 game…..I seen there was a contest $33 entry / 3,948 field size/ 105 max entries for a (Tiers) type contests. Can we get one of those with Classic also? Can we get more types of contests like this per $25-$33 / 3,500-5,500 field size/ 75-105 max entries for all slates?

  • WaveyCrockett

    The contests being offered for MLB for Labor Day tomorrow are a complete joke for anything less than $10 entries on both slates…it’s like they split the contests between the two slate start times…I wish they would just either pick one, feature it and put good contests in or go ahead and do it with both…they would fill, as has been proven time and time again…it’s truly not rocket science…DraftKings is just slowly ruining their own product day by day and I am seriously starting to consider completely moving over to FanDuel…and the worst part is that I personally prefer DraftKings in terms of everything but contest structure…I just don’t get it at all

  • Zieg30

    @DraftKings_CM said...

    For example many players on RotoGrinders prefer extra flat payout structures but there are many more players who are looking for massive money in 1st place in exchange for a smaller or more reasonable entry fee.

    Just to make sure things are clear, the majority of the feedback you have gotten on RG requesting flatter payout structures is not for “extra flat” payout structures. Just flatter payout structures at the top end. Less of a true lottery-style disproportionate payout to 1st place. 10% of first to 10th, etc. Thanks.

  • hendog

    • 564

      RG Overall Ranking

    • Ranked #89

      RG Tiered Ranking

    • 2017 DraftKings FFWC Finalist

    For that matter, is there anyone out there clamoring for contests with 4-6% to first in the small buy in small-field GPPs? It’s not as big of a problem as the 30% to first GPPs, but they could be a bit more top heavy. I’d be fine with 4-6% to first in the huge ones, but in a small-field tournament it seems excessively flat.

    I’ve said it before, but my biggest GPP win came in a 400,000-entry tournament paying 6.7% to first. If it was 30% like it would probably be today, I’d have no debt and would probably own a house. But it was the right structure for such a huge field.

  • BobbyTheBrain

    I just started a thread about this recently. I believe the payout structures in the tournaments lately area joke. It’s hard enough to place in the top 20 percent with all of the sharks mass entering and sharing lineups. I should at least double my money if I am lucky enough to place in the top 20 percent. Not to mention the difference between 1st and 5th place is absurd

  • BobbyTheBrain

    Today’s 60.60 mlb tourney
    1st 100,000
    10th 600.000
    So if I get tenth and place in the top .18% I get les than 10x my investment
    But if I place just 10 spots higher I get over 1,600x my investment lol seems about right. Cmon man

  • BobbyTheBrain

    I can put 60 bucks on a 10-1 underdog and hit it 100 different times more frequently than I would place in the top.18 of a tournament. Start catering to the average players a little more guys

  • KindGuy

    @BobbyTheBrain said...

    Today’s 60.60 mlb tourney
    1st 100,000
    10th 600.000
    So if I get tenth and place in the top .18% I get les than 10x my investment
    But if I place just 10 spots higher I get over 1,600x my investment lol seems about right. Cmon man

    How about you lay out your ideal payout structure for that same GPP?

  • Trappist1

    @elementasrat said...

    How about you lay out your ideal payout structure for that same GPP?

    The buy-in fee is $60.60, max entry is 150. So if one max enter the total buy-in fee is $9090. So one will be lucky to break even after beating 99.9% of the field. The payout structure in this contest and recent trends towards lop-sided payouts will make a loser of all in the long run. Finishing 10th out of 5625 is exceptional and should be duly rewarded appropriately.

    I will have made the contest payout structure like this. Instead of giving 30% of the prize to 1 st place, a 10% to first allows the top 10 finishers to be rewarded proportionately. With the lop-sided payouts I doubt most will be motivated to play long term what is in a nutshell winner takes all style contests. I have no idea why they keep on persisting with it and whoever advises them on contest creation needs a realty check.

    1. 30,000 (10% to first)

    2. 20,000

    3. 10,000

    4 -5. 5,000

    6 – 10 2,500

  • BobbyTheBrain

    @Trappist1 said...

    The buy-in fee is $60.60, max entry is 150. So if one max enter the total buy-in fee is $9090. So one will be lucky to break even after beating 99.9% of the field. The payout structure in this contest and recent trends towards lop-sided payouts will make a loser of all in the long run. Finishing 10th out of 5625 is exceptional and should be duly rewarded appropriately.

    I will have made the contest payout structure like this. Instead of giving 30% of the prize to 1 st place, a 10% to first allows the top 10 finishers to be rewarded proportionately. With the lop-sided payouts I doubt most will be motivated to play long term what is in a nutshell winner takes all style contests. I have no idea why they keep on persisting with it and whoever advises them on contest creation needs a realty check.

    1. 30,000 (10% to first)

    2. 20,000

    3. 10,000

    4 -5. 5,000

    6 – 10 2,500

    This^
    I mean was it that hard. Element if u are ok with the current structure then u must really like giving away your money. DFS in general is damn near impossible to turn a profit. The current payout structures are making it even worse. I’m done til it changes. Sick of donating my hard earned money.
    And the excuse that the large top prize is the draw…I’m pretty sure 30,000 top prize would be sufficient enough for most of us

  • BobbyTheBrain

    Has anyone here ever been in first in one of these contests towards the end. I have. I literally went from 50,000 down to 800.00 on a base hit and rbi one night

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