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  • DraftKings_CM

    • DraftKings Representative

    On behalf of DraftKings, we are proud to announce our newly created Community team. Our group was formed to listen, engage, and advocate for the player community at large while championing our industry leading commitment to a world class game experience. We are here to represent your feedback inside the walls of DraftKings, because your ideas can help us deliver an increasingly better experience for all players. You can read our introductory post here: https://rotogrinders.com/threads/draftkings-cm-is-now-on-rotogrinders-2496208

    Now it’s your chance – what would you like to know? Do you have a suggestion you would like to share? We will do our best to answer all honest and respectful questions you post in this thread, in turn we hope to help players like you have a better understanding of how the world’s largest fantasy sports ecosystem works. Please allow us some time before responding to your questions and comments, you deserve well thought out answers – and that takes time.

    - DraftKings Community Team

  • DraftKings_CM

    • DraftKings Representative

    All NFL lineups for this season will count towards NFL Achievements, regardless of when they were entered, even if the line were entered before the program was launched. We got you covered!

    - DraftKings Community Team

  • DraftKings_CM

    • DraftKings Representative

    My Lineups Page

    Many of the more active players on RotoGrinders have chimed into this thead to share their dissatisfaction with the DK My Lineups page. Poor performance and latency issues can exist when a user has numerous lineups are upcoming, live, or were recently played and remain in the history. We have acknowledged this issue, and expressed that our developers allocated resources to work on a long term solution to improve the user experience.

    In the meantime our developers have implemented a temporary solution that improves the My Lineups page performance for our power users just in time for the big NFL season kickoff! We believe this will positively improve your experience with the My Lineups page in most but not all cases.

    Background:
    The DraftKings My Lineups page may have latency issues because the page attempts to load all of a user’s lineups including upcoming, live, and complete, without filtering to the lineup’s specific status

    Our Temporary Solution: Use a unique URL to filter to the specific status of your lineups

    a. Load Upcoming Lineups ONLY: https://www.draftkings.com/lineup?status=upcoming
    b. Load Live Lineups ONLY: https://www.draftkings.com/lineup?status=live
    c. Load Completed Lineups ONLY: https://www.draftkings.com/lineup?status=complete

    Limitations:
    1. Lineups that do not have an associated entry are considered “New” and will not be visible with any of these filters applied.
    2. If you do not have lineups in the status that is being filtered then the page will appear empty.

    If you are an active player with many lineups in use then we ask that you try out our new filtering via unique URL solution, and please share your feedback with us here. As a reminder this is a temporary solution. A permanent solution will take more time to implement, and is unlikely to be ready to be released this year. You can rest assured that we are aware of the issue, and working hard on a solution that will improve the user experience in the future.

    - DraftKings Community Team

  • bhdevault

    • Lead Moderator

    • Blogger of the Month

    @DraftKings_CM said...

    In the meantime our developers have implemented a temporary solution

    a. Load Upcoming Lineups ONLY: https://www.draftkings.com/lineup?status=upcoming
    b. Load Live Lineups ONLY: https://www.draftkings.com/lineup?status=live
    c. Load Completed Lineups ONLY: https://www.draftkings.com/lineup?status=complete

    Love it! Thank you!

  • nuckfuggets

    My assumption would be most are looking for their upcoming lineups (no stats to back that up but maybe you have them) and so would it make sense to default it to ?status=upcoming when you go to the line lineup page with quick easy tab filters for all three options to quickly navigate to the other options? Instead of having to click filter to change the status, have them as tabs.

  • DraftKings_CM

    • DraftKings Representative

    @nuckfuggets said...

    My assumption would be most are looking for their upcoming lineups (no stats to back that up but maybe you have them) and so would it make sense to default it to ?status=upcoming when you go to the line lineup page with quick easy tab filters for all three options to quickly navigate to the other options? Instead of having to click filter to change the status, have them as tabs.

    As stated above, our developers are working on a permanent solution that will take more time to implement, and is unlikely to be ready to be released this year. The URLs are a temporary fix until the bigger picture project is complete.

    - DraftKings Community Team

  • mtdurham

    Thank you!!!! I will issue feedback after I use it today… very grateful for any improvement… a few extra links is a great temp solution if it works

  • DraftKings_CM

    • DraftKings Representative

    The DraftKings Community Team is Hiring!

    DraftKings is growing quickly, that is why, we’re looking for a Community Experience Associate who is passionate about turning data into dynamic, tangible business actions. You will measure the sentiment of our community at all times and help us find new ways to become a customer-first company. At DraftKings, we know consumers are more than numbers on a screen and when you join us, you’ll serve as their advocate.

    What you’ll do as a Community Experience Associate:
    *You will support a world class customer research and service team.
    *Promote operation enhancements that are driven by feedback from influential players within the community.
    *Mine Sportsbook and DFS social communities for sentiment drivers and participate in the crating of messages within these communities.
    *Advocate for an “all players” mindset on behalf of the DraftKings Community Team as we grow the business.

    Who are we a good fit for?
    We love working with talented people but more than that, we seek out compassionate co-workers with a collaborative spirit. Our work moves quickly and we’re great at coming together to find creative solutions to some of tech’s most interesting problems. If that sounds good to you, join us.

    Apply now
    We’re proud to believe that your gender, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability should have nothing to do with our hiring practices. We’ll never discriminate against anyone’s background or creed. If you’re good at what you do, we want you to do it at DraftKings.

    Apply for the job as a DraftKings Community Experience Associate here: http://careers.draftkings.com/apply.html?gh_jid=1258288

    - DraftKings Community Team

  • Olhausen

    @tbird05 said...

    Option 3 is the correct answer. You include all four games in the slate. More is better. The beautiful thing about late swap is you can replace players who aren’t in the lineup. It’s actually advantageous to choose players that are under owned.

    Option 1 or 2? I guess if a lineup not being posted is a concern, then Option 2 is the way to go. People adapt.

    You should use your influence with MLB to reduce the occasional odd start times.

    There’s no way in hell that dk has any influence on when mlb games will start.

  • wazzu24

    RG LoL Writer

    ban mikeslindy please

    also, he’s on my block list and i still get spammed with shit from him even despite that

    fix plz

  • wazzu24

    RG LoL Writer

    @DraftKings_CM said...

    My Lineups Page

    Many of the more active players on RotoGrinders have chimed into this thead to share their dissatisfaction with the DK My Lineups page. Poor performance and latency issues can exist when a user has numerous lineups are upcoming, live, or were recently played and remain in the history. We have acknowledged this issue, and expressed that our developers allocated resources to work on a long term solution to improve the user experience.

    In the meantime our developers have implemented a temporary solution that improves the My Lineups page performance for our power users just in time for the big NFL season kickoff! We believe this will positively improve your experience with the My Lineups page in most but not all cases.

    Background:
    The DraftKings My Lineups page may have latency issues because the page attempts to load all of a user’s lineups including upcoming, live, and complete, without filtering to the lineup’s specific status

    Our Temporary Solution: Use a unique URL to filter to the specific status of your lineups

    a. Load Upcoming Lineups ONLY: https://www.draftkings.com/lineup?status=upcoming
    b. Load Live Lineups ONLY: https://www.draftkings.com/lineup?status=live
    c. Load Completed Lineups ONLY: https://www.draftkings.com/lineup?status=complete

    Limitations:
    1. Lineups that do not have an associated entry are considered “New” and will not be visible with any of these filters applied.
    2. If you do not have lineups in the status that is being filtered then the page will appear empty.

    If you are an active player with many lineups in use then we ask that you try out our new filtering via unique URL solution, and please share your feedback with us here. As a reminder this is a temporary solution. A permanent solution will take more time to implement, and is unlikely to be ready to be released this year. You can rest assured that we are aware of the issue, and working hard on a solution that will improve the user experience in the future.

    - DraftKings Community Team

    Decent start, but is there anyway we can also get it to prevent kicking us back to the main full lineup page after we edit a team? Still have to edit one team, then go back to the upcoming only page for every single lineup.

  • DraftKings_CM

    • DraftKings Representative

    Nobody likes to be spammed. If we catch users abusing the system, our customer support team is empowered to take remedial action.

    Our solution is very flexible, you can choose to any of the following three choices within your DraftKings account preferences.

    1) Block notifications from a specific user
    2) Block H2H matching with a specific user
    3) Disable all notifications regardless of who is sending the request.

    In this instance we suggest you choose option #1 to block notifications from this user, it will solve your problem. In addition you have our commitment that we will investigate on our end.

    You also have the ability to disable all email notifications from players in your DraftKings account preferences. Please note that for security reasons, certain transactional emails cannot be disabled.

    To accomplish this please log into your account in a web browser, then visit https://www.draftkings.com/account/preferences. Click the link at the top of the page to update your email settings.

    Decent start, but is there anyway we can also get it to prevent kicking us back to the main full lineup page after we edit a team? Still have to edit one team, then go back to the upcoming only page for every single lineup.

    Not at this time, but your request is on the radar for our My Lineups page bigger picture plans.

    - DraftKings Community Team

  • Pats7914

    • 74

      RG Overall Ranking

    • Ranked #98

      RG Tiered Ranking

    @wazzu24 said...

    Decent start, but is there anyway we can also get it to prevent kicking us back to the main full lineup page after we edit a team? Still have to edit one team, then go back to the upcoming only page for every single lineup.

    Would echo this feedback. Positive step, but to be very useful would need to be able to stay after editing/assigning. Hopefully will at least make the site usable around lock even if still awkward.

  • mtdurham

    Hey draftkings, i got a good idea (i think lol)…

    Love golf and from what i understand you’ve grown it a lot this year…

    Next week the Golf field drops to 30 golfers instead of the standard ~140 or so for the Fed Ex PLayoffs… so i dont think the usual format will be very appealing to play for many members (based on what everyone has been saying in the forum)

    Any chance you could whip up a “Showdown” format for Golf with a “Captain” receiving 1.5x points for 1.5x salary?! This would drastically reduce the multiway ties and make golf quite interesting next week if you wanted to offer a big $100k first prize or something..

    The captain format has been a huge success at making NBA, NFL ,and CFB showdown an exciting format IMO. I also think this Captain format should be adopted in ALL MMA slates to reduce the huge problem of multiway ties in that sport.

    Let me know if this sounds feasible… I think it’d be a shame not to have a big exciting tournnament for The Golf Fed Ex CHampionshiop next week…

  • DraftKings_CM

    • DraftKings Representative

    mtdurham: Good idea but not feasible in such short notice. Captain Mode took tons of development resources for NFL and NBA. Who knows what will happen in the future, at the current moment we are focussing on NFL Captain Mode in the hopes that we find a way to use these learnings to apply it towards additional sports.

    - DraftKings Community Team

  • mtdurham

    @DraftKings_CM said...

    mtdurham: Good idea but not feasible in such short notice. Captain Mode took tons of development resources for NFL and NBA. Who knows what will happen in the future, at the current moment we are focussing on NFL Captain Mode in the hopes that we find a way to use these learnings to apply it towards additional sports.

    - DraftKings Community Team

    Ah, that’s what I figured… please share feedback that captain mode has been an excellent addition. I played MME NBA playoff showdown heavily before and after captain mode…. and won (multiway tie) the Main GPP in each format… Not only did it drastically reduce the ties and increase the payouts, but it drastically increased the leaderboard movement throughtout the games and increased the strategy selecting rosters.

    A lot of people don’t seem to fully appreciate showdown mode yet but I think over time it will become your most popular format. It is the most fun for a casual fan because they can watch the game and follow the DK leaderboard after every play and the game they are watching is the only thing impacting their success/failure. This is significantly different than the experience you have trying to watch box scores refresh on the internet.

  • DraftKings_CM

    • DraftKings Representative

    Showdown Capitan Mode love in this thread!!!!

  • Zieg30

    • 668

      RG Overall Ranking

    • 2018 DraftKings FGWC Finalist

    @mtdurham said...

    A lot of people don’t seem to fully appreciate showdown mode yet but I think over time it will become your most popular format. It is the most fun for a casual fan because they can watch the game and follow the DK leaderboard after every play and the game they are watching is the only thing impacting their success/failure. This is significantly different than the experience you have trying to watch box scores refresh on the internet.

    I really hope you’re wrong. Showdown mode is dreadfully boring. What percentage of DK users would say they prefer a 2 game slate to an 8 game slate? I’d guess, and hope, that it would be a small percentage, and showdown is the ultimate tiny slate.

    I hate being tied to a single game. It’s much more enjoyable following multiple games.

  • mtdurham

    @Zieg30 said...

    I really hope you’re wrong. Showdown mode is dreadfully boring. What percentage of DK users would say they prefer a 2 game slate to an 8 game slate? I’d guess, and hope, that it would be a small percentage, and showdown is the ultimate tiny slate.

    I hate being tied to a single game. It’s much more enjoyable following multiple games.

    2 game slates are AWFUL no doubt… but thats totally different than showdown mode…which is significantly more fun than any other modes on DK. 2 game slates are the worst of both worlds.. you dont get the GIGANTIC game theory/gamescript boost that showdown slates offer and you don’t get enough players to choose from to build any differentiation into your roster and beat the rake.

    The best part about showdown mode is that you can actually win a GPP without being a computer nerd and sitting around looking at spreadsheets all day. An average Joe can glance at his phone and make note of the players listed and in under 2 minutes select six guys he thinks might help him win $1 million dollars. You darn sure Can’t do that in full slate GPP, you’ll get spit roasted that way.

    Let’s say I’m a Carolina Panthers fan. I already know my team. And obviously I know most of the Dallas Cowboys main guys we are playing against. All I gotta do is find out who their 2nd best Wide Receiver is and make an assessment of how stupid their coaching staff is and boom I’ve got a strategy.

    There’s no need for me to know what the weather is in Newark, New Jersey or if someone pulled their groin at 4 AM dancing at the club in Tijuana last night. 2 minutes. That’s it. Boom. I Might win a million dollars. Instead of some guy who doesn’t know the difference between a First Down and a Free Safety who built a computer network in his living room and should be working for NASA right now curb stomping me into the ground every night because his algorithm built 150 different optimized combinations for him based off publicly accessible data.

    Some of us enjoy the SPORTS aspect of DraftKings more than the Full Slate GPP – Computer Science Fair that everyone else is playing.

    Showdown – Captain mode fills that need perfectly for us sports fans.

    I used to play poker full time before online poker really developed all the way and the live games got flooded with all these internet players. It used to be fun, social, and profitable. Until it got completely nerded out with software and data collection. And then Game Theory Optimal came along and killed the game entirely. The Same thing will happen over time to DFS Full Slate GPP to a lesser extent and that’s why we are seeing smaller and smaller prize pools and poor customer retention. They’re selling a product that very few people want as a casual sports fan. DFS is supposed to enhance the experience of watching sports. However, none of the top winners even watch sports. They don’t have the time or the need to watch sports. The software does the work for them and they’re so busy compiling data and jamming 80,000 lineups into every single contest they don’t have time to watch games even if they were interested in sports.

    But Showdown – Captain Mode is here to save the day. Good luck on your spreadsheets in that mode for guys who don’t watch sports. I don’t see them ever “solving” that and ruining it completely. I’ll take my 30+ years of watching and playing SPORTS over your spreadsheets and math books all day long on a one game slate.

    With Showdown – Captain Mode I can build 25 lineups handmade in 30 minutes that have positive Expected Value. I’m like Amadeus Mozart ripping flatulence off the piano bench while composing a symphony. I know what a winning lineup looks like in my head because I’ve watched thousands upon thousands of games in every sport unfold over three DECADES.

    There is nothing a spreadsheet can possibly tell you to nullify my advantage in that regard. If you don’t cast a wide enough net you’ll lack sample size and if you cast it too wide you’ll lack specificity. Either way my advantage remains. And It won’t take me 30 years to mitigate your software advantage by perusing some statistical correlations and reading a few internet articles, trust me.

  • Zieg30

    • 668

      RG Overall Ranking

    • 2018 DraftKings FGWC Finalist

    Your entire post can be summed up as suggesting that showdown mode requires no statistics and can be mastered easily. That’s not actually an endorsement. You’re saying in roughly 9 paragraphs that it’s basically the purest form of gambling, a coin flip for anyone who knows the sport and has half a brain.

    I generally disagree, as there is some strategy to keep in mind that some won’t (e.g. leaning a bit towards favourites, putting the WR1s, etc., as the captain’s picks, how to correlate best), but do agree that it’s much more of a crapshoot than a larger slate. And for that reason I wish it would go away. I much preferred larger “primetime slate” GPPs that were Sunday-Monday, etc., despite the frustration of having to wait for the second day. More games per slate = more fun.

  • mtdurham

    @Zieg30 said...

    Your entire post can be summed up as suggesting that showdown mode requires no statistics and can be mastered easily. That’s not actually an endorsement. You’re saying in roughly 9 paragraphs that it’s basically the purest form of gambling, a coin flip for anyone who knows the sport and has half a brain.

    No, my entire post can be summed up by reading Outliers by Malcom Gladwell.

    The 10,000 hours I’ve devoted to watching SPORTS will trump the 10,000 hours others have devoted to building SPREADSHEETS all day long when it comes to Showdown-Captain mode.

    No statistics? You’re talking to a guy who once majored in Statistics and has about as much natural mathematical capability as anyone. I routinely placed top 10 in the entire state in mathematics competitions as a student… and always significantly higher than that in any competition that rewarded speed and didnt allow time for the use of a pencil or calculator. And I’m not making a racial statement but if you removed the Asian contingent I was usually the only one left on the stage. Nature or Nuture I don’t truly know or care but that continent and their descendents produce an inexplicable amount of outstanding mathematicians much like American Samoans produce an inexplicable amount of NFL players.

    https://www.forbes.com/sites/leighsteinberg/2015/05/21/how-can-tiny-samoa-dominate-the-nfl/

    And no. I am absolutely not suggesting that Showdown is a pure form of gambling. I’m suggesting that someone with a high level of knowledge of sports/game theory can formulate a winning strategy and will be willing to put their lineups up ALL DAY LONG against a guy who relies on spreadsheets to tell him who to play in this format. Because this format mitigates all the outstanding advantages you and others have curated in large GPP’s and many appear to rely so heavily upon based solely on the assimilation of data other people produce and provide for you. So anything in the world that tilts the odds in favor of sports fans and against data Amalgamation… I think that’s good. Enough computers. We aren’t trying to save the manatees here so I don’t need someone reading the pH levels of the soil in Northern Pennsylvania to gain an edge on me because they understand how fast the ball will skip off the turf.

    And I can’t tell you how thrilled I am that model junkies and spreadsheet monkeys hate this format! Because just because YOU don’t have the “edge” in your favor in this format does not mean I view you as the easy money. The less of you that adapt to the New World Order and play the better as far as I’m concerned! I can tell you Showdown-Captain Mode ain’t going anywhere and I’d wager huge that the big prize pools will shift that way in short order. Fight the Current Or Ride the Wave. A true gambler can adapt and adjust to anything in life. Don’t be a martyr and get left behind. There are a billion people out there who had a good idea once that is now currently worthless because they failed to implement it in a timely fashion.

    I’ve been “gambling”… “professionally”…..in one form or another my entire adult life. Whether it’s DFS, poker, finance, or betting my girlfriend won’t check my text message history while I’m passed out inebriated… I know the difference between a true “gamble” and identifying an edge. And Showdown – Captain Mode is currently full of Edge.

    I’m sick of hearing about the have and the have-not’s
    Have some personal accountability
    The biggest problem with the way DraftKings had been doing things is,
    The more we let you have, the less that I’ll be keeping for me

  • Zieg30

    • 668

      RG Overall Ranking

    • 2018 DraftKings FGWC Finalist

    @mtdurham said...

    And I can’t tell you how thrilled I am that model junkies and spreadsheet monkeys hate this format! Because just because YOU don’t have the “edge” in your favor in this format does not mean I view you as the easy money. The less of you that adapt to the New World Order and play the better as far as I’m concerned! I can tell you Showdown-Captain Mode ain’t going anywhere and I’d wager huge that the big prize pools will shift that way in short order. Fight the Current Or Ride the Wave. A true gambler can adapt and adjust to anything in life. Don’t be a martyr and get left behind. There are a billion people out there who had a good idea once that is now currently worthless because they failed to implement it in a timely fashion.

    I don’t have a model or use a spreadsheet and I hate this format.

  • rannas23

    @DraftKings_CM said...

    DraftKings contests use a standard nomenclature so you can filter for the max entry you wish to find. In the example below we show you how to filter for single entry contests. To find all 20 max contests type 20 Entry. To search for mini-MAX type mini-MAX, and so on.

    After checking with our product operations team, we discovered that a few 20 Entry contests were missing this nomenclature recently. Going forward this will be fixed. We want you to be able to search for the entry size you are looking for at all times, we agree that this is important.

    Maybe I’m missing something. So with your description of finding certain entry max…you need to type in the search box…correct? If thats the case then the entry max would need to be described in the title for it to come up. For example if I go to the slate of Sunday NFL @ 1:00 12 games….I type 150 entry in the search box….the only thing that gets filtered is the $0.50 Tiered game 15K mini max…..but you have the $20 game that is 150 max entry not showing up.

    And you do have contests that are not exactly 150 or 20 or 3 entry sometimes on different slates…..for example you have that 105 entry in the $33 Tier 20K to 1st. If I type 105 entry…it does not show up…and even more important…how would I know if it is 105 entries to put in the search box without actually having to click on the contest details and finding out that way…which totally defeats the purpose of a search or filter if you have to look into each contests. I really think a filter added to your section that allows you to look for contests greater than or less than a certain number entry max field would benefit a lot of people and your customer base. What you describe above does not answer or fulfill that question.

  • rannas23

    @DraftKings_CM said...

    To be honest, it would be hard to fill a $33 max entry mid stakes game while we are offering the Fantasy Football Millionaire at $20.

    I understand that concept. Please realize though you don’t have to create another big field $33 entry contests….the top prize can be like 5k to 10k….which means a smaller field size…which means better chance of filling. Plenty of people would throw in this mid tier price for a chance of 5k to 10k. Even the high rollers would throw in their usual max entry lineups at this price.

  • Unico10

    • 717

      RG Overall Ranking

    I miss a nice big juicy NFL survivor contest. Possibly 3-max @$100-$150 x entry

  • scsa1998

    Can we stop with the showdown modes. Most of us do not want to lose a tourney/contest because someone lucked into the FB scoring a TD as the captain.

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