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  • DraftKings_CM

    • DraftKings Representative

    On behalf of DraftKings, we are proud to announce our newly created Community team. Our group was formed to listen, engage, and advocate for the player community at large while championing our industry leading commitment to a world class game experience. We are here to represent your feedback inside the walls of DraftKings, because your ideas can help us deliver an increasingly better experience for all players. You can read our introductory post here: https://rotogrinders.com/threads/draftkings-cm-is-now-on-rotogrinders-2496208

    Now it’s your chance – what would you like to know? Do you have a suggestion you would like to share? We will do our best to answer all honest and respectful questions you post in this thread, in turn we hope to help players like you have a better understanding of how the world’s largest fantasy sports ecosystem works. Please allow us some time before responding to your questions and comments, you deserve well thought out answers – and that takes time.

    - DraftKings Community Team

  • DraftKings_CM

    • DraftKings Representative

    @mforo60 said...

    Apologies if this has already been asked, but can we expect the NBA stat correction issue to be fixed for the start of the season?

    Basketball has a unique issue caused by the NBA’s recording of the games. Our third party stats provider has to reconcile their stats vs NBA’s at the end of each game, this is an issue outside of our control.

    The NBA game managers at DraftKings are speaking with our stats provider to get an update on the situation shortly, we anticipate the issue will remain but we remain hopeful that there will be improvements – crossing fingers!

    - DraftKings Community Team

  • ryshack

    Draftkings customer service told me different but I keep seeing people say otherwise

  • bigez952

    @ryshack said...

    Draftkings customer service told me different but I keep seeing people say otherwise

    I would probably trust DK customer service then as they would have a more updated answer than anyone on here or so you would think. Early in the season when this was all new I asked DK customer service that question I was told it was regular season only ending on September 30th. However I was also told by DK customer service that the special $0.25 150 mini max wouldn’t count for the “scoring position” part of the promo and it actually did so who knows what to believe sometimes.

    Either way I plan to get all the achievements I had planned based on my volume before September 30th so I don’t have to worry about it. I have not played playoff baseball in the past and don’t plan on doing so again this year. I haven’t missed a day yet this season so I am sitting at 167 days played so I will hit 180 days of play on Wednesday September 26th when I plan to shut down for the season.

  • ryshack

    I’m sitting at 163 so I can do it this month but trying to time my reward tiers

  • Hawkeye1992

    @bigez952 said...

    Big league achievements are regular season only so they end on September 30th. There are still 17 days left to go so hopefully your sitting at 163 days or more right now. There are 184 possible days to play if you played everyday including the All star game.

    Marlins play at Pittsburgh on Oct 1st. Make up date from Sunday’s rainout. I would assume there would be a showdown contest for that game.

  • ryshack

    I’m thrown off by this regular season thing though. One, I may have missed it but the wording in the terms and conditions says “MLB contest” but never mentions regular season. Also, I threw in a couple lineups for the All Star game and it counted that toward my Iron man achievement. Granted it takes place during the regular season, but the game itself is strictly an exhibition.

  • DraftKings_CM

    • DraftKings Representative

    I would probably trust DK customer service then as they would have a more updated answer than anyone on here or so you would think. Early in the season when this was all new I asked DK customer service that question I was told it was regular season only ending on September 30th.

    The regular season is scheduled to end on Sept 30th. Big League Achievements ends at the end of the season.

    However I was also told by DK customer service that the special $0.25 150 mini max wouldn’t count for the “scoring position” part of the promo and it actually did so who knows what to believe sometimes.

    For a brief moment there was confusion internally when mini-MAX was first launched because of the Scoring Position achievement. We solved that confusion very quickly, you must have asked Customer Support during that small window where there was confusion. Sorry about that.

    I’m thrown off by this regular season thing though.

    The MLB season ends September 18, 2018. The postseason will begin on October 2, 2018. Big League Achievements are for the season, the postseason is not included.

    Marlins play at Pittsburgh on Oct 1st. Make up date from Sunday’s rainout. I would assume there would be a showdown contest for that game.

    Unfortunately we don’t have an answer for you yet. We will report back once we have information to share.

    - DraftKings Community Team

  • bigez952

    Thanks for the clarification on the big league achievements being regular season only.

  • ryshack

    Ok. So if that’s the case, and someone completes the 180 achievement on September 30th, do those crowns count toward their tier for September or October? The points would be earned in September but awarded October 1st. The 25,000 crown reward would qualify a person for the Diamond tier by itself. My concern is because last month, I played just enough on August 31st to qualify for gold tier but because the points were awarded on September 1st, I was told they counted toward September so I only qualified for silver. Then, about 10 days into September, I was bumped up to gold. If this were to happen again, I’d end up missing out on ten days of diamond rewards. I would rather just wait a month and get the whole month of rewards. I’ve tried through customer service to get clarity here over the last few days and haven’t gotten any response

  • Hawkeye1992

    @ryshack said...

    Ok. So if that’s the case, and someone completes the 180 achievement on September 30th, do those crowns count toward their tier for September or October? The points would be earned in September but awarded October 1st. The 25,000 crown reward would qualify a person for the Diamond tier by itself. My concern is because last month, I played just enough on August 31st to qualify for gold tier but because the points were awarded on September 1st, I was told they counted toward September so I only qualified for silver. Then, about 10 days into September, I was bumped up to gold. If this were to happen again, I’d end up missing out on ten days of diamond rewards. I would rather just wait a month and get the whole month of rewards. I’ve tried through customer service to get clarity here over the last few days and haven’t gotten any response

    I am curious about this as well. Was hoping I could time the Ironman award to be credited in October.

  • curt777

    So, the mini-max for NFL is already filled. Wish you would have a $3 max entry or a bigger $0.50 one or something.

  • mtdurham

    @BIF said...

    Yah I really appreciated the “decreases the probability of ties” on the Kickoff Thursday night Showdown GPP when I had the nut lineup to win a Million but instead shared it with 53 others for about $25K each. It’s great to win but that lineup was not super chalky and it was still a 54-way split.

    Other lineups were duped hundreds of times, this is still a problem.

    Bring back the huge 2-game Sun-Mon GPPs.

    Dude you won $25k…. if it wasnt for the captain position you woulda won $3,600… be happy

    Its the flatter pay structure at the top we’ve all been calling for

  • chaffy

    Sunday AM 5 hours before kickoff and there is nothing to join on DK except the awful milly maker with its horrid pay structure. The DFS industry sucks right now for mid stakes GPP players.

  • Dunzor

    @chaffy said...

    Sunday AM 5 hours before kickoff and there is nothing to join on DK except the awful milly maker with its horrid pay structure. The DFS industry sucks right now for mid stakes GPP players.

    Have you maxed out the $9 slant, that has the best pay structure of any GPP we’ve seen for a long time (2x min cash, 10% to first, 10% of that to 10th…)

  • bigez952

    @chaffy said...

    Sunday AM 5 hours before kickoff and there is nothing to join on DK except the awful milly maker with its horrid pay structure. The DFS industry sucks right now for mid stakes GPP players.

    What are you looking for? The $9 slant with its nice pay structure is still available as well as the $12 single entry fair catch. I actually really don’t see anything that is full yet but they are getting close. You should be more specific of what your actually looking for since what you want probably doesn’t even exist at the moment.

  • DraftKings_CM

    • DraftKings Representative

    https://rotogrinders.com/threads/draftkings-community-what-would-you-like-to-know-2498166?page=41#reply-2660767

    Marlins play at Pittsburgh on Oct 1st. Make up date from Sunday’s rainout. I would assume there would be a showdown contest for that game.

    Confirmed: We will offer the Marlins at Pittsburgh game as part of the season, and this game will count towards any Major League Achievements milestones that remain.

    Ok. So if that’s the case, and someone completes the 180 achievement on September 30th, do those crowns count toward their tier for September or October? The points would be earned in September but awarded October 1st.

    We want our customers to have a great experience. Please contact support@draftkings.com in the event you would have increased Status Tier from games that took place on the 30th but were not awarded until the 1st. Our team of support representatives will be happy to review your play to determine if your entries would have pushed you into a new tier. If applicable we will manually upgrade you to the new Status Tier, we got your back!

    So, the mini-max for NFL is already filled. Wish you would have a $3 max entry or a bigger $0.50 one or something.

    Are you looking for the NFL $10K Mini-MAX [150 Entry Max] (Afternoon Only)? You can find it at https://www.draftkings.com/draft/contest/59750757

    Sunday AM 5 hours before kickoff and there is nothing to join on DK except the awful milly maker with its horrid pay structure. The DFS industry sucks right now for mid stakes GPP players.

    We accept that we cannot please everyone, but we frequently hear from other midstakes players who tell us how much they love our payout structures because they help us maintain big prize pools. We talk about this frequently in this thread, massive first place prizes are the #1 decision point players commonly consider while choosing which contests to enter. We think our commitment to this type of prize structure (in some yet not all situations) has helped DraftKings to become the #1 player in DFS.

    PS: If sharper payout structures discourage the sharpest players, isn’t that a good thing for the average joe if the side effect is fewer skillful opponents?

    - DraftKings Community Team

  • hendog

    • 2017 DraftKings FFWC Finalist

    @DraftKings_CM said...

    We accept that we cannot please everyone, but we frequently hear from other midstakes players who tell us how much they love our payout structures because they help us maintain big prize pools. We talk about this frequently in this thread, massive first place prizes are the #1 decision point players commonly consider while choosing which contests to enter. We think our commitment to this type of prize structure (in some yet not all situations) has helped DraftKings to become the #1 player in DFS.

    I believe you when you say this, despite the fact that no one (or almost no one) here as expressed that opinion.

    But can I ask, what is the logic behind making all the under-$4 GPPs pay out only ~5% to first? Wouldn’t the same logic apply that the prize pools could be even bigger if the payout structure was steeper at the top?

    For the record, I personally don’t care too much for the really huge (in terms of # entries) GPPs like next weeks Play Action. Around 5% seems right. Although it is frustrating for the smaller GPPs.

    Mainly I’m curious. You’ve articulated pretty clearly the reasons why you pay out 20-30% or more to first in the biggest GPPs medium stakes and up. I will keep advocating against these structures but it seems unlikely to change. But I don’t think you’ve given a reason for going so far in the other direction on the low-stakes GPPs.

    Those of us who are caught between low- and medium-stakes, it puts us in an awkward spot for contest selection. Nothing is just right, everything is too far in one direction or the other. If we want to move up in stakes and allocate more bankroll to medium stakes, we have to take on higher variance than we would if the payout structures were similar across buyin levels.

    Edit: haha don’t use the less than symbol in a post or it screws with the forum software.

  • texasboss302

    Why is there no NFL Thursday-Monday slate for week 3?

  • EarlJunior56

    Can you please explain to me why all missions are only NFL specific now, even though there are a grand total of ZERO games on four out of seven days each week? I know DraftKings has to be aware of the fact that we can no longer be enrolled in multiple missions at once (at least not on the app)…so that means they are purposely sabotaging our ability to accumulate any mission rewards for the majority of the days we play on the site…this obviously needs to be fixed…how about maybe you only do NFL missions on days there are NFL games (common sense much?) or better yet, stop making missions sport specific altogether??

    It’s quite sad that you are ruining multiple facets of your business to try to drive customers toward a sport you already have more than enough people interested in…it’s already bad enough having to beat 750,000 entries just to make maybe a $5 profit off a $3 entry…it’s completely backwards and you should be doing things like this to get people to play the other, less popular sports, not the only overgrown one…that way maybe DraftKings can stop decimating MLB and NBA and everything else during NFL season, yet still have truckloads of people play NFL like usual

  • bigez952

    @EarlJunior56 said...

    Can you please explain to me why all missions are only NFL specific now, even though there are a grand total of ZERO games on four out of seven days each week? I know DraftKings has to be aware of the fact that we can no longer be enrolled in multiple missions at once (at least not on the app)…so that means they are purposely sabotaging our ability to accumulate any mission rewards for the majority of the days we play on the site…this obviously needs to be fixed…how about maybe you only do NFL missions on days there are NFL games (common sense much?) or better yet, stop making missions sport specific altogether??

    It’s quite sad that you are ruining multiple facets of your business to try to drive customers toward a sport you already have more than enough people interested in…it’s already bad enough having to beat 750,000 entries just to make maybe a $5 profit off a $3 entry…it’s completely backwards and you should be doing things like this to get people to play the other, less popular sports, not the only overgrown one…that way maybe DraftKings can stop decimating MLB and NBA and everything else during NFL season, yet still have truckloads of people play NFL like usual

    You can still do multiple missions on the app. Now when you have one booked already it will be the only one showing from the home page but if you click the “learn more” buttton in the upper right hand corner it takes you to the full missions page where you can see today’s mission. Just booked 2 missions for today via the app after carrying yesterday’s over to today.

  • rocko3807

    I would like to know why I can never get my lineups page or global player swap to load. If I get lucky and it does load it takes 10 minutes. How can I fix this?

  • jayk123

    • 10

      RG Overall Ranking

    • Ranked #11

      RG Tiered Ranking

    • 2020 $1M Prize Winner

    please consider offering us an option where no-one can invite us to a contest ever again

  • PeasantPower

    Can you guys make college football the way it was a few year ago before it went away? The pricing was on point, the game selection was great and plenty of people played it.

    Now the pricing is so absurdly tight that it pushes away all casuals and new players. Imagine NFL pricing where using Todd Gurley would make it so you could only use other guys below 4000. Thats basically how tight college pricing is right now.

    I love college DFS and just want to see it succeed

  • mnstone14

    For the last 3-4 days my daily mission has been to play in a $27+ contest. I realize its randomized to a certain extent but is there an way to remove this, Im not sure if its trying to point me to a specific contest but I have no intention of playing at that price.

  • DraftKings_CM

    • DraftKings Representative

    https://rotogrinders.com/threads/draftkings-community-what-would-you-like-to-know-2498166?page=41#reply-2666144

    Why is there no NFL Thursday-Monday slate for week 3?

    We are offering quite a few contests for the NFL Thursday – Monday draft group. Here are a few examples:

    NFL $100K BOOTLEG [$20K TO 1ST] (THU-MON): https://www.draftkings.com/draft/contest/60096807
    NFL $75K FRONT FOUR [20 ENTRY MAX] (THU-MON): https://www.draftkings.com/draft/contest/60096806

    can I ask, what is the logic behind making all the under-$4 GPPs pay out only ~5% to first? Wouldn’t the same logic apply that the prize pools could be even bigger if the payout structure was steeper at the top?

    We want to offer something for everyone. There are times when this includes contests that have a flatter than normal payout structure that lets more players see the money. This contest is a good example of this scenario. The payout structure is the exception to the rule, it is not the norm.

    Can you please explain to me why all missions are only NFL specific now
    [sic] you should be doing things like this to get people to play the other, less popular sports, not the only overgrown one…that way maybe DraftKings can stop decimating MLB and NBA and everything else during NFL season, yet still have truckloads of people play NFL like usual

    NFL season just started, what you are describing is normal as we start a new sport that requires a helpful kickstart – including NFL. Typically Missions are not sport specific, they are usually sport agnostic. In this instance our operations team requested some NFL specific missions for week 1+ to help promote the launch of NFL, but these sport specific Missions are already in the process of being phased out.

    On a related note, we frequently read posts from RG users who assume that we can encourage players to participate in less popular sports. It doesn’t quite work that way, players have the freedom of choice. It’s not easy to convert an NFL player into a NBA player. We provide the platform and opportunity for them to do so, however the players frequently choose to participate in a new sport in their own.

    I would like to know why I can never get my lineups page or global player swap to load. If I get lucky and it does load it takes 10 minutes. How can I fix this?

    We recently posted a workaround tht you may find helpful here: https://rotogrinders.com/threads/draftkings-community-what-would-you-like-to-know-2498166?page=39#reply-2647140

    please consider offering us an option where no-one can invite us to a contest ever again

    This feature already exists! Follow the instructions below to disable contest and league invite notifications.

    1) Please visit https://www.draftkings.com/account/preferences
    2) At the top of the page click the link that says To update all email settings, go to your email preferences.
    3) Uncheck any or all of the following to customise your notification experience: “Direct contest challenge invitations”, “New League invitations”, “New contest created in your Leagues(s) notifications”

    Can you guys make college football the way it was a few year ago before it went away? The pricing was on point, the game selection was great and plenty of people played it.

    Regulations differ from state to state. College football DFS contests are live and viewable in the DraftKings lobby for all, but users in prohibited states are not able to participate. The loss of users from these prohibited states has had an effect on our College Football offerings, as you have noticed. You can review the full list of eligible states here: https://www.draftkings.com/lp/cfb-how-to-play

    - DraftKings Community Team

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