INDUSTRY FORUM

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  • DraftKings_CM

    • DraftKings Representative

    On behalf of DraftKings, we are proud to announce our newly created Community team. Our group was formed to listen, engage, and advocate for the player community at large while championing our industry leading commitment to a world class game experience. We are here to represent your feedback inside the walls of DraftKings, because your ideas can help us deliver an increasingly better experience for all players. You can read our introductory post here: https://rotogrinders.com/threads/draftkings-cm-is-now-on-rotogrinders-2496208

    Now it’s your chance – what would you like to know? Do you have a suggestion you would like to share? We will do our best to answer all honest and respectful questions you post in this thread, in turn we hope to help players like you have a better understanding of how the world’s largest fantasy sports ecosystem works. Please allow us some time before responding to your questions and comments, you deserve well thought out answers – and that takes time.

    - DraftKings Community Team

  • lpdev

    @DraftKings_CM said...

    We can promise you our MLB contest managers are aware of the desire to see mini-MAX during the postseason, if there is a way to pull it off without affecting the ecosystem balance then it might happen! Question is if the ecosystem can withstand the demand during NBA, NHL, MNF, and TNF – time will tell!

    Glad to see a Mini-MAX for today’s MLB Showdown! Thanks

  • DraftKings_CM

    • DraftKings Representative

    Why doesn’t Draftkings provide information for the tournament they have a satellite running for? I may be missing where that info is posted – but if it is not, how is the consumer supposed to make an educated decision as to enter the satellite without knowing the field size, max entry number, and payout structure of the tournament that the ticket will earn entry to.
    Specifically – what is the NFL Mega Millionaire that will be running 10/14.
    Thank you for your responses here!

    This is a very good question Trees, is was one of my first I had as well when I first joined the DraftKings team. My background is working in online poker, where you can click on a featured tournament to see a list of all the satellites that you can enter for that tournament. Seemed logical to me, at first I didn’t understand why it wasn’t done the same way at DraftKings. As time marched on I learned more and more about how the DFS ecosystem works, eventually I realised how wrong my assumption was – in reality the best thing for the player is to not require satellites to be listed within the tournament (or the reverse). It is admittedly counterintuitive, due to a tradeoff we need to make to give players get what they really need the most: as big of a featured contest as possible.

    The reason is simple, yet not obvious at first glance. In the world of poker a guaranteed prize pool for a major featured tournament occurs occasionally, most tournaments have no guarantee, and poker rake comes from the entry fee, not the prize pool. If the guarantee is exceeded, the prize pool continues to grow.

    DFS is different. Guarantees in DFS have different policies than they have in poker,. In GPPS the total number of entrants is fixed, so the prize pool will always be exactly the same amount as the guarantee. Another big change between poker and DFS is that DraftKings takes it’s commission fee from the prize pool, not your entry fee. This means if we do not fill the contest, the commission taken from the prize pool is reduced. In fact sometimes it can go down to 1% or less. If there is an overlay we do we not take commissions (it happened across NHL and CFB just last week in fact), yet the guarantee will remain the same – but in poker the rake is taken when there is an overlay.

    This helps us set the stage to explain your real question. Imagine you were us for a brief moment, and you had to define the size of a featured contest weeks before you could accurately predict how many entries are expected. Your job is to make the contests as big and juicy as it can possibly be, knowing that any risks you take could backfire if the contest misses the guarantee by a great margin. You would probably chose a very conservative course that assures you meet the guarantee, but it would mean fewer entries, and a smaller prize pool. We solved this problem by running satellites into our biggest featured contests, but the featured contest is not made public until we can accurately predict the total number of entrants that are expected to participate. That little bit of extra time that we take can help us juice up the contest that we are running satellites into by another 10% – which is a huge benefit to the players.

    Long story short, there are behind the scenes benefits that are not obvious by continuing to follow our current strategy, and there are also downsides – it’s a compromise. We acknowledge the user experience could be better, and this is an aspect of our interface that we will continue to monitor. We think the tradeoff is worth it in exchange for allowing us the flexibility to build bigger contests that make our users happy, what is your opinion?

    - Steven M, DraftKings Community Team

  • DraftKings_CM

    • DraftKings Representative

    I have just a terrible time dealing with DK customer service. I lose interest in trying to get answers because answers just dont come back to to me.
    We do want to help you timusbr, but we cannot do anything until you reply to our messages to you. We have been trying to reach you for the past few months, but we have yet to hear back.

    We have tried contacting you multiple times, but you did not respond to our emails or DMs. In one DM that we sent we even provided you with the email address of customer support manager who has been trying to reach you, you did not respond to our direct message so we do not know if you ever read it. We have also responded to you here in this this thread.

    Please check your DMs here on RG, then send an email to the address we provided. Once we can establish communications, we will be happy to help you find solutions and provide explanations.

    We are told that any contest with 25 players or less will play even if not filled. This is not true, but I dont have enough data to say why or how it would be true.

    User generated contests can be made resizable if the checkbox is selected when the contest is made. If your contest does not reach the number of entries you have selected, the contest will be automatically resized to the current number of entries – but this is ONLY applicable to contests under 20 entries. If the user generated contest is more than 20 entries, then it cannot be resized.

    Create a Contest Resizing Rules: https://www.draftkings.com/contest-resizing-rules?playTypeId=42955

    The 20 man contest with 9 entries that you described probably had the option deselected for automatic resizing. If you know the contest number we can verify, but the probability is high that they experience you described was due to a manually disabled preference when the contest was created. Once you contact us, we can look into this at the same time for you.

    - DraftKings Community Team

  • DraftKings_CM

    • DraftKings Representative

    It’s pretty narrow minded to think that the customer that plays one lineup for luls matters more than a customer who pays 6 figures + in rake a year (no offense to those people but it’s just true). The pay structures need to be better (this coming from someone who actually does like contests being somewhat top heavy) and there needs to be a balance found that can both appeal to casual players while also being feasible for grinders to make a sustainable living or else you are just going to kill off all the customers that keep the game afloat and all your main sports will look like your UCL offerings that you seem to love so much.

    Our job is to serve the needs of all players. If we only served the needs of grinders who spend a lot of money on entry fees yet are a minority in our ecosystem, then the prize pools of some of our biggest GPPs would be a LOT smaller. Do you see why?

    Everyone wants to play in a balanced ecosystem where there is a lot of action from players of varying skill sets – that is what makes our contests so desirable. Some of our structures are intended to to appeal to the player whose voices you don’t hear often in DFS forums – but we hear day in and day out, these players are the majority – and they are attracted to enter contests with large prize pools that have first place prizes that are exciting. Other contests have rather flat payout structures, it depends on our intent for a given contest that we are offering, who we are trying to attract, and many other ecosystem balancing factors. We do this to fill contests, we cannot put the cart before the horse – the horse (the masses) are what makes the cart (our contests) so desirable to play in.

    PS: Commissions are taken from the total prize pool, not the player’s entry fee. That is why our publicly available and fully transparent commission schedule says “max” commission. Frequently we take less than the maximum commission if a contest does not fill, therefore you cannot do a straight calculation of entry fees * percentage to determine your contributed share of the prize pool’s commission. It could be done, but it’s not the simple calculation that most people perform. Hope this helps.

    The DraftKings Commission Schedule can be found at https://www.draftkings.com/lp/commission-structure

    - DraftKings Community Team

  • DraftKings_CM

    • DraftKings Representative

    I’m not sure if you missed this or not on your recent post DraftKings_CM but here is what I was thinking:

    Hi freeannyong, we responded to you here: https://rotogrinders.com/threads/draftkings-community-what-would-you-like-to-know-2498166?page=45#reply-2692458

    We said: “Good stuff!!!! We shared your ideas with our Achievements manager, he asked us to express his thanks for your input. Maybe one of your ideas will be an inspiration someday – wouldn’t that be cool?_”

    Glad to see a Mini-MAX for today’s MLB Showdown! Thanks

    You asked, we delivered!

    - DraftKings Community Team

  • Dunzor

    @DraftKings_CM said...

    This helps us set the stage to explain your real question. Imagine you were us for a brief moment, and you had to define the size of a featured contest weeks before you could accurately predict how many entries are expected. Your job is to make the contests as big and juicy as it can possibly be, knowing that any risks you take could backfire if the contest misses the guarantee by a great margin. You would probably chose a very conservative course that assures you meet the guarantee, but it would mean fewer entries, and a smaller prize pool. We solved this problem by running satellites into our biggest featured contests, but the featured contest is not made public until we can accurately predict the total number of entrants that are expected to participate. That little bit of extra time that we take can help us juice up the contest that we are running satellites into by another 10% – which is a huge benefit to the players. Long story short, there are behind the scenes benefits that are not obvious by continuing to follow our current strategy, and there are also downsides – it’s a compromise. We acknowledge the user experience could be better, and this is an aspect of our interface that we will continue to monitor. We think the tradeoff is worth it in exchange for allowing us the flexibility to build bigger contests that make our users happy, what is your opinion?

    This makes sense why the main contest might get delayed in being posted, but it shouldn’t deter you from establishing a link between all satellites and the main contest so that ONCE it is posted you can click that main contest and view all satellites available to gain entry into it

  • hautalak

    @DraftKings_CM said...

    The 20 man contest with 9 entries that you described probably had the option deselected for automatic resizing. If you know the contest number we can verify, but the probability is high that they experience you described was due to a manually disabled preference when the contest was created. Once you contact us, we can look into this at the same time for you.

    This is just false! I was the one who created the contest. I will see if I can gather the data but if the contest did not run, how is it possible? It was from the 10/5 NHL main slate. I created a 20 man top 2 resizable contest in a league. I am 100% sure that I checked resizable as I know these contests are hard to fill up. It was even in the description that it was resizable. I got refunded for the contest at 7:02 if that helps at all…

  • jgadharf

    @DraftKings_CM said...

    Some of our structures are intended to to appeal to the player whose voices you don’t hear often in DFS forums – but we hear day in and day out, these players are the majority – and they are attracted to enter contests with large prize pools that have first place prizes that are exciting.

    I appreciate DK’s openness in this thread and read it religiously. That said, the idea that DK hears from people “day in and day out” that want extremely top heavy payout structures for massive GPPs just does not seem sincere. Do people just call up DK and say – “Hi DK – thanks so much for offering that $175k/$50k top prize MLB showdown tourney for NLCS Game 1. I’m really looking forward to finishing 95th out of 20k+ entries and making 5x my entry fee.” That just seems unrealistic and not transparent, which (to be fair to DK) conflicts with most of the rest of this thread. Why can’t you just say that you guys have market tested this and have found that casual users are more likely to enter a massive GPP when it has a ridiculously high top prize? We all know that’s why you do it.

  • DraftKings_CM

    • DraftKings Representative

    @hautalak said...

    This is just false! I was the one who created the contest. I will see if I can gather the data but if the contest did not run, how is it possible? It was from the 10/5 NHL main slate. I created a 20 man top 2 resizable contest in a league. I am 100% sure that I checked resizable as I know these contests are hard to fill up. It was even in the description that it was resizable. I got refunded for the contest at 7:02 if that helps at all…

    If you uncheck the option to resize the contest, then the contest will not run. In your description you said “ I am 100% sure that I checked resizable” – this might explain how your issue occurred, the option for resizing is checked already by default. If you uncheck the option, the contest will not run unless it fills.

    In our prior post we offered to investigate if you post the contest number, if you can dig it up we can get to the bottom of this issue for you. We would be happy to help.

    - DraftKings Community Team

  • hautalak

    @DraftKings_CM said...

    In our prior post we offered to investigate if you post the contest number

    Obviously the contest is no longer valid but here it is… https://www.draftkings.com/draft/contest/61277878

  • timusbr

    @DraftKings_CM said...

    We have tried contacting you multiple times, but you did not respond to our emails or DMs. In one DM that we sent we even provided you with the email address of customer support manager who has been trying to reach you,

    my sincerest apologizes, I backtracked on the messages and I completely dropped the ball.
    My Bad

  • bstreich9

    When can we expect consistently better NHL contests? The 20-max are great, but can we not bump the sizes? You guys advertise tennis and soccer with big tourneys, but fail to back that up with NHL, like it is almost neglected..why?

  • freeannyong

    @DraftKings_CM said...

    Hi freeannyong, we responded to you here: https://rotogrinders.com/threads/draftkings-community-what-would-you-like-to-know-2498166?page=45#reply-2692458

    My apologies for missing it the first time. Thank you for following up twice, and looking forward to see what the achievements are!

  • DraftKings_CM

    • DraftKings Representative

    This makes sense why the main contest might get delayed in being posted, but it shouldn’t deter you from establishing a link between all satellites and the main contest so that ONCE it is posted you can click that main contest and view all satellites available to gain entry into it

    That is really good feedback Dunzor. We agree it is not yet a perfect solution, our team is passing along suggestions like your compromise that would allow us to continue to be flexible with our contest allocation, while improving the user interface. It’s a good idea – we will be sure to make sure your idea is seen by the right people within DK.

    Why can’t you just say that you guys have market tested this and have found that casual users are more likely to enter a massive GPP when it has a ridiculously high top prize? We all know that’s why you do it.

    What you assume is true, but it’s also true that we get thousands upon thousands of responses from our players daily on a variety of topics, including prize structure. We try our best to explain this topic in multiple ways because it comes up frequently, we are trying our best to communicate our thoughts. Good feedback though, and we appreciate it!

    my sincerest apologizes, I backtracked on the messages and I completely dropped the ball.

    My Bad
    Thanks timusbr! We are happy to hear that you were able to get resolution!

    My apologies for missing it the first time. Thank you for following up twice, and looking forward to see what the achievements are!

    No worries freeannyong, all good! Thanks for the input! BTW, Steven’s favorite quote from Arrested Development is “I liked it better when he just said “Annyong”, it cracks him up every time!

    When can we expect consistently better NHL contests? The 20-max are great, but can we not bump the sizes? You guys advertise tennis and soccer with big tourneys, but fail to back that up with NHL, like it is almost neglected..why?

    Our contest managers are aware that some devoted NHL players may be concerned and we get it, we know that there is a fear that we might overanalyze our results from the first 3 days of NHL. We want you to know that we are also aware of the many extenuating circumstances that made that weekend unique. It was the first saturday competing with college football in 3 years and the mcgregor fight on the same day. There were many competing contests that competed for our customer’s attention on Saturday that we had to undersize the NHL contests. In addition we had to undersize the contest on monday due to the early start (undersizing is a common measure to take when an early start occurs).

    At the same time there are other data points that are very positive and point to a bright future for NHL. We offered the biggest NHL low stakes game we ever have last weds night. We also offered big prizes last thursday, and our contests this week on tues, weds, and today have been bigger than last year’s equivalent time frame.

    For example last year on this day we offered a $125K GPP high stakes contest. Today that same contest is $175K – a 40% increase! Also last year we offered a $50K GPP at the low/mid stakes level. Today that same contest is $80K – a 60% increase!

    Don’t worry, NHL is getting some love from DraftKings – and we will continue to push this sport as far as we can. We want to see NHL grow as much as you do!

    - DraftKings Community Team

  • DraftKings_CM

    • DraftKings Representative

    This is just false! I was the one who created the contest. I will see if I can gather the data but if the contest did not run, how is it possible? It was from the 10/5 NHL main slate. I created a 20 man top 2 resizable contest in a league. I am 100% sure that I checked resizable as I know these contests are hard to fill up. It was even in the description that it was resizable. I got refunded for the contest at 7:02 if that helps at all…

    Obviously the contest is no longer valid but here it is… https://www.draftkings.com/draft/contest/61277878

    Hautalak: The DraftKings Create a Contest – Resizing Rules says “contests need a certain number of entries upon lock to be resized based on their original created size. For example, a contest that was created for 20 entrants will be resized and run if it receives 10 entries or more but not if it receives less than 10.

    When we reviewed contest ID# 61277878 on your behalf, we discovered that the contest attracted 9 players, therefore the contest could not be resized.

    For additional details please read the Create a Contest – Resizing Rules at https://www.draftkings.com/contest-resizing-rules?playTypeId=42955

    DraftKings Community Team

  • bstreich9

    @DraftKings_CM said...

    This makes sense why the main contest might get delayed in being posted, but it shouldn’t deter you from establishing a link between all satellites and the main contest so that ONCE it is posted you can click that main contest and view all satellites available to gain entry into it

    That is really good feedback Dunzor. We agree it is not yet a perfect solution, our team is passing along suggestions like your compromise that would allow us to continue to be flexible with our contest allocation, while improving the user interface. It’s a good idea – we will be sure to make sure your idea is seen by the right people within DK.

    Why can’t you just say that you guys have market tested this and have found that casual users are more likely to enter a massive GPP when it has a ridiculously high top prize? We all know that’s why you do it.

    What you assume is true, but it’s also true that we get thousands upon thousands of responses from our players daily on a variety of topics, including prize structure. We try our best to explain this topic in multiple ways because it comes up frequently, we are trying our best to communicate our thoughts. Good feedback though, and we appreciate it!

    my sincerest apologizes, I backtracked on the messages and I completely dropped the ball.

    My Bad
    Thanks timusbr! We are happy to hear that you were able to get resolution!

    My apologies for missing it the first time. Thank you for following up twice, and looking forward to see what the achievements are!

    No worries freeannyong, all good! Thanks for the input! BTW, Steven’s favorite quote from Arrested Development is “I liked it better when he just said “Annyong”, it cracks him up every time!

    When can we expect consistently better NHL contests? The 20-max are great, but can we not bump the sizes? You guys advertise tennis and soccer with big tourneys, but fail to back that up with NHL, like it is almost neglected..why?

    Our contest managers are aware that some devoted NHL players may be concerned and we get it, we know that there is a fear that we might overanalyze our results from the first 3 days of NHL. We want you to know that we are also aware of the many extenuating circumstances that made that weekend unique. It was the first saturday competing with college football in 3 years and the mcgregor fight on the same day. There were many competing contests that competed for our customer’s attention on Saturday that we had to undersize the NHL contests. In addition we had to undersize the contest on monday due to the early start (undersizing is a common measure to take when an early start occurs).

    At the same time there are other data points that are very positive and point to a bright future for NHL. We offered the biggest NHL low stakes game we ever have last weds night. We also offered big prizes last thursday, and our contests this week on tues, weds, and today have been bigger than last year’s equivalent time frame.

    For example last year on this day we offered a $125K GPP high stakes contest. Today that same contest is $175K – a 40% increase! Also last year we offered a $50K GPP at the low/mid stakes level. Today that same contest is $80K – a 60% increase!

    Don’t worry, NHL is getting some love from DraftKings – and we will continue to push this sport as far as we can. We want to see NHL grow as much as you do!

    - DraftKings Community Team

    Appreciate the response. Looking forward to the next few weeks..

  • hautalak

    @DraftKings_CM said...

    Hautalak: The DraftKings Create a Contest – Resizing Rules says “contests need a certain number of entries upon lock to be resized based on their original created size. For example, a contest that was created for 20 entrants will be resized and run if it receives 10 entries or more but not if it receives less than 10.”

    Thank you for clarifying! I kind of figured that was the case but wanted confirmation. So for all resizable contests do you need at least half the original amount or does this only apply to 20?

    Nevermind I didn’t originally see the link. I can look for myself. Appreciate you taking the time to answer me when I could have investigated myself.

  • Zieg30

    The NHL $4 Forecheck yesterday was phenomenal all around. Thanks for putting up a $4 $40k, and with a very reasonable pay structure.

    Heck, my only possible quibble with it is that your top-end payout was a bit too low ($4K, or 10%, up top would have been ideal), but the non-lottery-style top payout combined with the 10% of 1st to 10th was great.

    It sucks that it didn’t fill, but at least there was no actual overlay, and you guys still made money.

  • DraftKings_CM

    • DraftKings Representative

    Nevermind I didn’t originally see the link. I can look for myself. Appreciate you taking the time to answer me when I could have investigated myself.

    We will always take the time to help, it’s the least we can do!

    The NHL $4 Forecheck yesterday was phenomenal all around. Thanks for putting up a $4 $40k, and with a very reasonable pay structure.
    Heck, my only possible quibble with it is that your top-end payout was a bit too low ($4K, or 10%, up top would have been ideal), but the non-lottery-style top payout combined with the 10% of 1st to 10th was great.
    It sucks that it didn’t fill, but at least there was no actual overlay, and you guys still made money.

    When a contest doesn’t fill it sends up red flags, our team of contests managers will then attempt to right the ship – if (and only if) a new course is necessary. In the case of yesterday’s NHL contests, there were quite a few misses with the $4 Forecheck included in this list. This is of course a concern for us, it does mean we might need to do some adjustments to find the optimal mix across the NHL ecosystem. At the same time we are also aware that player liquidity is being stretched across multiple sports, some of which did not exist last year such as CFB. As we frequently explain in this thread, the entire DFS ecosystem is how we look at it, we compare the contest with the factors that affect it such as neighboring contests, the entire sport, and all other sports at the same time.

    - DraftKings Community Team

  • timusbr

    I am a golf DFS Nut. I hang out on the golf thread of RG. I believe we have a small hard core group of enthusiasts. Some questions have been kicked around by posters about Golf Achievement awards. I assume that DK has a plan, but we also feel like “red headed step children”. Possibly DK will discount our favorite game in achievements.
    So..a list of possible achievement catagories for Golf Achievements.
    1) # of hole in ones
    2) # of eagles
    3) # of birdies
    4) # of wins, # of top 5’s, # of top 10’s, # of top 20’s, # of cut’s made
    5) # of weeks played.. Ironman type seperate Euro and PGA
    6) count on all or individual bonus’s ( ace, streak, BOFR, ARU70 )
    Not rocket science, and not glamorous but easily doable and in line a bit from what I have seen with baseball and football.
    the easiest would be 7) play a private contest with x amount of people…..can you say Happy Meal

    others ideas (on edit mode) – Milly Entries (I know it’s only 4 majors but can be a small achievement) – Weekend Warrior (play all weekend slates) – Total DK points (different milestones)

    as more ideas come in will add

  • jhpog

    For the NBA achievements does any contest work for the “play almost every day” achievement? Like if one night I want to just throw in a handful of $0.25 gpp entries when its only 2 games is that ok? Or just a small h2h on a showdown night? Or is there a minimum entry level/contest type?

    I’m looking to do the one for 25k crowns which gets you diamond for a month. I normally take off the 1-2-3 game slates but with this promotion I’d like to try and do something for it. What rewards do you receive for diamond apart from the crowns themselves?

  • freeannyong

    @jhpog said...

    For the NBA achievements does any contest work for the “play almost every day” achievement? Like if one night I want to just throw in a handful of $0.25 gpp entries when its only 2 games is that ok? Or just a small h2h on a showdown night? Or is there a minimum entry level/contest type?

    I’m looking to do the one for 25k crowns which gets you diamond for a month. I normally take off the 1-2-3 game slates but with this promotion I’d like to try and do something for it. What rewards do you receive for diamond apart from the crowns themselves?

    Any paid contest will count towards playing that day.

    The Diamond rewards for the month is all DK cash (at least it was last month). Ranges from $1 to $5 for the day usually.

  • mforo60

    The $8 10 entry max NBA contest tonight was great. I don’t like to enter 150 max contests because I do not like to mass multi entry, nor do I like to enter the $3 or $4 20 max contests because of the payout structure. This contest was the perfect combination. Please do it more often!

  • Zieg30

    Today’s $33 Line Change has a fantastic payout structure (10% to first, and a little over 10% of that to 10th), while the Two-Man’s lottery style payout isn’t great ($10k to first, $300 to 10th), though it could be worse. I just wanted to note that I’ll be entering the Two-Man despite preferring the Line Change’s payout structure solely because I want to enter more entries than a $33 price point would permit me to enter.

    But that’s not a reflection that I prefer the Two-Man’s more top heavy payout structure, as I don’t.

  • bstreich9

    @DraftKings_CM said...

    This makes sense why the main contest might get delayed in being posted, but it shouldn’t deter you from establishing a link between all satellites and the main contest so that ONCE it is posted you can click that main contest and view all satellites available to gain entry into it

    That is really good feedback Dunzor. We agree it is not yet a perfect solution, our team is passing along suggestions like your compromise that would allow us to continue to be flexible with our contest allocation, while improving the user interface. It’s a good idea – we will be sure to make sure your idea is seen by the right people within DK.

    Why can’t you just say that you guys have market tested this and have found that casual users are more likely to enter a massive GPP when it has a ridiculously high top prize? We all know that’s why you do it.

    What you assume is true, but it’s also true that we get thousands upon thousands of responses from our players daily on a variety of topics, including prize structure. We try our best to explain this topic in multiple ways because it comes up frequently, we are trying our best to communicate our thoughts. Good feedback though, and we appreciate it!

    my sincerest apologizes, I backtracked on the messages and I completely dropped the ball.

    My Bad
    Thanks timusbr! We are happy to hear that you were able to get resolution!

    My apologies for missing it the first time. Thank you for following up twice, and looking forward to see what the achievements are!

    No worries freeannyong, all good! Thanks for the input! BTW, Steven’s favorite quote from Arrested Development is “I liked it better when he just said “Annyong”, it cracks him up every time!

    When can we expect consistently better NHL contests? The 20-max are great, but can we not bump the sizes? You guys advertise tennis and soccer with big tourneys, but fail to back that up with NHL, like it is almost neglected..why?

    Our contest managers are aware that some devoted NHL players may be concerned and we get it, we know that there is a fear that we might overanalyze our results from the first 3 days of NHL. We want you to know that we are also aware of the many extenuating circumstances that made that weekend unique. It was the first saturday competing with college football in 3 years and the mcgregor fight on the same day. There were many competing contests that competed for our customer’s attention on Saturday that we had to undersize the NHL contests. In addition we had to undersize the contest on monday due to the early start (undersizing is a common measure to take when an early start occurs).

    At the same time there are other data points that are very positive and point to a bright future for NHL. We offered the biggest NHL low stakes game we ever have last weds night. We also offered big prizes last thursday, and our contests this week on tues, weds, and today have been bigger than last year’s equivalent time frame.

    For example last year on this day we offered a $125K GPP high stakes contest. Today that same contest is $175K – a 40% increase! Also last year we offered a $50K GPP at the low/mid stakes level. Today that same contest is $80K – a 60% increase!

    Don’t worry, NHL is getting some love from DraftKings – and we will continue to push this sport as far as we can. We want to see NHL grow as much as you do!

    - DraftKings Community Team

    An embarrassing assortment of NHL tourney’s today on a fantastic slate. I understand NBA is back and there is a dude by the name of LeBron playing and there is TNF, but is that the best you can do? The $3 sniper is horrible. Only $1k to first? No forecheck? Entirely disappointed.

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