INDUSTRY FORUM

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  • DraftKings_CM

    • DraftKings Representative

    On behalf of DraftKings, we are proud to announce our newly created Community team. Our group was formed to listen, engage, and advocate for the player community at large while championing our industry leading commitment to a world class game experience. We are here to represent your feedback inside the walls of DraftKings, because your ideas can help us deliver an increasingly better experience for all players. You can read our introductory post here: https://rotogrinders.com/threads/draftkings-cm-is-now-on-rotogrinders-2496208

    Now it’s your chance – what would you like to know? Do you have a suggestion you would like to share? We will do our best to answer all honest and respectful questions you post in this thread, in turn we hope to help players like you have a better understanding of how the world’s largest fantasy sports ecosystem works. Please allow us some time before responding to your questions and comments, you deserve well thought out answers – and that takes time.

    - DraftKings Community Team

  • jayzee666

    @DraftKings_CM said...

    The PGA season is less than a week away so it shouldn’t be too early to get them rolling before the tournament of champions next Thursday. I am hopeful we will see something for PGA as I like the achievement programs for the other sports.

    We hear the voices of the player community, and look forward to launching new Achievements innovations we have in store for 2019 and beyond. That’s all we can say for now :-)

    3) Here is an idea I have for NBA… it’s simply based off the things you do for NFL…. The MillyMaker is typically $20 which let’s face it is kinda pricy for the average Joe since the format is extremely top heavy. For NFL you have various satellites ranging from $0.25, $1, $3, $5, etc where you can win a ticket into the $20 Millymaker…. it’s great because if you are a solid DFS player you can win a bunch of tickets just from finishing in the top 5-20% of these $1, $3, and $5 tournaments…. There is nothing like this for NBA for some reason?! In NBA you have like 118 man tournmanets where you have to finish in 1st place to win a ticket…. this is very unappealing because most of us simply aren’t good enough to ever finish 1st even though we may be able to consistently hit the cash line…this idea would also work very well in any sport for showdown main event…allow us to win seats into that by hitting the cashlline in satellites…
    Please start runnnig some $2, $3, $5, etc satellites where you only have to finish in the top 5-20% based on the entry fee to win a satellite seat into the NBA BIG JAM , Pull up jumper, WEST COAST SPECIAL, etc… the main events that are usually $5, $8, $10, $12, or $15

    Currently as you know, we choose to offer satellites most heavily into special promos rather than daily contests. You have our commitment to evaluate your suggestion in the future.

    This would be a major boon to people who are good but not ELITE DFS players. Satellites where you have to finish FIRST are massively -EV to the majority of us.

    Satellites require a 1st place finish because the prize for satellites are normally tickets to enter larger contests. If we awarded more tickets outside of the 1st place spot, we would run out of tickets to offer for these larger contests in a much shorter period of time. This would result in us offering fewer contests, giving fewer users the chance to compete for tickets into larger contests that they normally would not buy into outright. Good idea, but the ecosystem if far more complex than it sometimes seems – we have many moving parts to juggle.

    Don’t encourage them to run more satellites!! I can barely find the real contests anymore!!! Unless they are the 15K person entries for a 2 game slate.

    Satellites are very popular, but we acknowledge they are not for everyone. Think of it this way, if we didn’t offer satellites then only the players with the biggest bankrolls would play in our major contests. Satellites empower the most skillful players a shot at the BIG money – life-changing money – with a minimumal investment compared to their potential opportunity cost. If we cannot fill the seats that many users can’t afford to buy into by offering these satellites, then we can no longer offer these big contests – and that would not be good for the DFS ecosystem.

    Is your Sports Betting National Championship open to Canadians?

    A United States Social Security number is required to participate in the Sports Betting National Championship. We hope to provide alternative solutions for foreign nationals in the future.

    Start supporting Hockey more boost the prize pools. It’s built great for game structure you have Tuesday and Saturdays and special holidays to really build out a lot of great contests similar to NFL. Special days of the week
    Lower your rake like really 400k profit off the $20 NFL milly maker when it fills. We get it you have over head but really how much do you want to take from your clients. Like making 250k each Sunday but having the common player take a shot in the $20 knowing they could double up or even make $15 when something happens to their lineup but a lot still went right. Plus how many times during the season do you get to multiply each Sunday’s and then MLB and NBA
    So Flatten your price pool I don’t want to have be raked over the coals like I said above. Or for someone to have a decent night in NBANHL etc and not cash because tons of people threw in 20+ lineups. I want to double my money with a chance to hit a lights out lineup and beat a field of people that put in bad lineups.

    When the player interest peaks, then we match the increase in interest by offering bigger contests. We cannot force players to enter contests, it is our job to watch for the signs that show an increased demand. As a reminder, backing guaranteed contests is very expensive. DraftKings assures the prize pool no matter how many players participate in the contest. The money from commissions goes into funding these massive prize pools that we offer, then come from the prize pool on a sliding scale based on how much it fills – not unique entries on an individual basis.

    A component of commissions is injected directly back into our product to help enhance the experience of our users. We are constantly striving to innovate, adding more layers to the sweat experience. For example, Daily Rewards gives our players additional bonuses for simply playing that day, Missions give players an objective – often incentivizing them to try our game modes and sports they may not have played otherwise, and Achievements set milestones for players to reach and enables them to realize their progression over time.

    NFL Postseason Achievements ?

    NFL Postseason Achievements will be available for the Wild Card games this upcoming weekend. YAY!!!!!!!!!!!

    - DraftKings Community Team

    U run all the GD satellites u want! Just let me filter them out so I can see real contests! You r telling me that it is easier to program and approve Acheivements for NFL playoffs in the last week or so, but it takes forever to add another filter for the last 3 years?? That is why I am spending more time over at Yahoo.

    I just play at DK to get the achievements anymore.

  • joephoto

    3 days to go and still no sign of DKs announced NFL Postseason Achievements.

    Waiting patiently for them.

  • DefinitelyMiami

    Draftkings when do you intend to pay out the Papa John’s NFL pickem yearly prizes?

  • DraftKings_CM

    • DraftKings Representative

    but it takes forever to add another filter for the last 3 years??

    To the best of our knowledge, nobody in our company has ever claimed that we were adding a filter to hide satellites. Our goal is to promote satellites and qualifiers, if they do not fill then our main events such as live finals would become smaller – and that would be very unpopular. We understand your point of view, but promotion of satellite entries is in the best interest of the Draftkings ecosystem.

    3 days to go and still no sign of DKs announced NFL Postseason Achievements.
    Waiting patiently for them.

    NFL Playoff Achievements are coming – that has not changed. Be on the lookout, we intend to launch in time for the NFL Wild Card games.

    Draftkings when do you intend to pay out the Papa John’s NFL pickem yearly prizes?

    We are currently in the process of coordinating payouts, if you won a prize it should hit your account shortly, we got you covered!

    - DraftKings Community Team

  • sutogame

    @DraftKings_CM said...

    but it takes forever to add another filter for the last 3 years??

    To the best of our knowledge, nobody in our company has ever claimed that we were adding a filter to hide satellites. Our goal is to promote satellites and qualifiers, if they do not fill then our main events such as live finals would become smaller – and that would be very unpopular. We understand your point of view, but promotion of satellite entries is in the best interest of the Draftkings ecosystem.

    3 days to go and still no sign of DKs announced NFL Postseason Achievements.
    Waiting patiently for them.

    NFL Playoff Achievements are coming – that has not changed. Be on the lookout, we intend to launch in time for the NFL Wild Card games.

    Draftkings when do you intend to pay out the Papa John’s NFL pickem yearly prizes?

    We are currently in the process of coordinating payouts, if you won a prize it should hit your account shortly, we got you covered!

    - DraftKings Community Team

    It would be really great if you finally ran some satelittes for NFL Wildcard weekend during Fridays NBA main slate.

    I find it really hard to believe that there is no demand for NFL satellites.

    There have been zero satellites for NFL playoffs!!!!

  • DraftKings_CM

    • DraftKings Representative

    It would be really great if you finally ran some satellites for NFL Wildcard weekend during Fridays NBA main slate.
    I find it really hard to believe that there is no demand for NFL satellites.
    There have been zero satellites for NFL playoffs!!!!

    There are many satellites and qualifiers for NFL planned for this weekend, is there a specific event you wish to satellite into that is missing?

    - DraftKings Community Team

  • sutogame

    For today’s main NBA slate all you have is Big Game Millionaire Tickets which is 5 weeks away.
    There is a wildcard, divisional and conference round in the NFL playoffs and you are pushing the Superbowl contest which is fine but you cannot ignore 3 weekends of prime NFL play.

    You should be running satellites for the following contest: NFL $1.5M FANTASY FOOTBALL QUARTER MILLIONAIRE.
    The 2.5 Sports Betting NC is not considered an NFL contest.
    Please advise and please dont tell me that there is no demand for them.

  • jayzee666

    @DraftKings_CM said...

    but it takes forever to add another filter for the last 3 years??

    To the best of our knowledge, nobody in our company has ever claimed that we were adding a filter to hide satellites. Our goal is to promote satellites and qualifiers, if they do not fill then our main events such as live finals would become smaller – and that would be very unpopular. We understand your point of view, but promotion of satellite entries is in the best interest of the Draftkings ecosystem.

    3 days to go and still no sign of DKs announced NFL Postseason Achievements.
    Waiting patiently for them.

    NFL Playoff Achievements are coming – that has not changed. Be on the lookout, we intend to launch in time for the NFL Wild Card games.

    Draftkings when do you intend to pay out the Papa John’s NFL pickem yearly prizes?

    We are currently in the process of coordinating payouts, if you won a prize it should hit your account shortly, we got you covered!

    - DraftKings Community Team

    Guess much easier to add Achievements for NFL Playoffs in 6-7 days than it is to copy and paste a filter button to just see non-satellite contests?

    I don’t play satellites and play mostly quarter and $1 contests. Hence the reason I would like to be able to filter out the satellites to see these contests easier. If I can see just the real contests, I would probably play more of them!

    I realize I am not a MME player and not much of a priority to DK.

    Loving Yahoo so much more!!

  • Wahoos21

    I noticed one of the achievements for the NFL Playoffs is to have a paid entry in all 12 Showdown match-ups but there are only 11 playoff games (4 Wild Card, 4 Divisional, 2 Conference Championships, Super Bowl). Am I missing something? Are there multiple Showdown types for the Super Bowl or something? Thanks.

  • bigez952

    @Wahoos21 said...

    I noticed one of the achievements for the NFL Playoffs is to have a paid entry in all 12 Showdown match-ups but there are only 11 playoff games (4 Wild Card, 4 Divisional, 2 Conference Championships, Super Bowl). Am I missing something? Are there multiple Showdown types for the Super Bowl or something? Thanks.

    The Pro Bowl is the “12th game”

  • Wahoos21

    @bigez952 said...

    The Pro Bowl is the “12th game”

    Oh, okay. Thank you. I thought that might be the case but wasn’t sure and didn’t want to miss one.

  • hendog

    • 549

      RG Overall Ranking

    • Ranked #79

      RG Tiered Ranking

    • 2017 DraftKings FFWC Finalist

    I noticed the header link to Missions is gone. Are missions being deprecated?

    Edit: nevermind, posted too soon. I see it’s under “rewards”. I like the reorganization, actually.

  • jayzee666

    I give up trying to get another button to filter out satellites. Must be too complicated.
    The last few months I have come across Draftkings crashing my chrome browser after 5-10 minutes of use. I have googled this and appears to be happening to others. Does that crack team of programmers you employ have an idea of what may cause this? I have gone through the basis troubleshooting – turn off ad block, uninstall, reinstall Chrome, reboot, empty cache, history, etc.

  • flip4flop

    Can we get some NFL to NBA satellites? See them for NHL, TEN and NAS but why is there nothing for NBA?

  • jki7p6

    Nm all good

  • gairz

    Hey Draftkings!, I’ll be going cruising on a big boat to the Caribbean in a couple of weeks. I was wondering if I’d be able to get to your site (or preferably your app) from a cruiseships wifi signal (Carnival)?

    I’ve read some old message board threads that said that cruise lines block your site along with others such as FD. ?
    i just got off the phone w a rep from Carnival. They said they do not block but i should ask you guys.

    thanks! gair-z

  • DraftKings_CM

    • DraftKings Representative

    Guess much easier to add Achievements for NFL Playoffs in 6-7 days than it is to copy and paste a filter button to just see non-satellite contests?

    We’ve been working on our updated Rewards and Achievements programs over the past year, it has been a long and thorough process – the end result is an investment back into our customers to make them very happy. Achievements allow us to give back to all players and has been universally requested & loved, and it’s a component of our ecosystem that has been requested by our users for a long time.

    Alas, your request to filter out satellites is a niche request. There are many things that our users are requesting that are a much higher priority, we only want to set expectations and be honest and transparent about our thoughts and reasonings. Sorry you are unhappy, but we are satisfied knowing how many other customers we have made happy with NFL Post-Season Achievements.

    I realize I am not a MME player and not much of a priority to DK.

    This is a ridiculous statement, all of our players matter to us. People make this claim all the time but it is absolutely not true. If this were true, why would we offer any contests with entry limits under MME such as our single entry contests?

    The last few months I have come across Draftkings crashing my chrome browser after 5-10 minutes of use. I have googled this and appears to be happening to others. Does that crack team of programmers you employ have an idea of what may cause this? I have gone through the basis troubleshooting – turn off ad block, uninstall, reinstall Chrome, reboot, empty cache, history, etc.

    Please contact support@draftkings.com. Our team is here to help and, from what we gather, this is not a common issue you’re experiencing – but we have already dispatched a report so our support team is prepared when you contact us. We hope to have you back up and running in no time!

    Can we get some NFL to NBA satellites? See them for NHL, TEN and NAS but why is there nothing for NBA?

    At this stage, we are focusing heavily on closing the season strong with NFL. However, we are beginning to push NBA really hard as the season picks up. We are anticipating a serious upswing in the coming weeks.

    I’ll be going cruising on a big boat to the Caribbean in a couple of weeks. I was wondering if I’d be able to get to your site (or preferably your app) from a cruiseships wifi signal (Carnival)?

    We do not know for sure but we anticipate that you might be restricted from play given your location. Sorry!

    - DraftKings Community Team

  • pastabolicles

    Do tickets count towards your NFL Playoff Ironman challenge? I thought I had a paid contest for all 4 showdowns offered this week, but it still says 2/12. I didn’t choose to use a ticket, it just used it, so I hope that’s not the case.

  • DraftKings_CM

    • DraftKings Representative

    @pastabolicles said...

    Do tickets count towards your NFL Playoff Ironman challenge? I thought I had a paid contest for all 4 showdowns offered this week, but it still says 2/12. I didn’t choose to use a ticket, it just used it, so I hope that’s not the case.

    We are aware of an issue affecting users that is affecting the ability to see their progress for NFL playoff Achievements, we are working on getting this fixed as soon as possible. We appreciate your patience, rest assured you will not lose any progress you have made towards the Achievements you have earned, this is only a temporary issue.

    - DraftKings Community Team

  • Wahoos21

    @pastabolicles said...

    Do tickets count towards your NFL Playoff Ironman challenge? I thought I had a paid contest for all 4 showdowns offered this week, but it still says 2/12. I didn’t choose to use a ticket, it just used it, so I hope that’s not the case.

    Just got confirmation from DK that tickets, DK dollars and your cash balance all count as valid methods of entry towards the achievements. So you’ll be all good.

  • Mheff31

    Will you be running the single entry qualifier only championship again this golf season?If so I hope hope the price points are at the same levels again this year.

  • DraftKings_CM

    • DraftKings Representative

    Will you be running the single entry qualifier only championship again this golf season?If so I hope hope the price points are at the same levels again this year.

    Nothing is set in stone as of right now. However, we will be looking to the past as we plan for PGA in the future, given the success of last year.

    - DraftKings Community Team

  • humanash

    Hi! Just found this thread. I’m a baseball only guy, and this season I really enjoyed the addition of the Showdown format. I was wondering if you had any changes planned for the upcoming 2019 season? Specifically, I’ve seen the captain mode thing for NBA and NFL and wondered if there were any plans to implement that for baseball? For what it’s worth, I would much prefer for the format to stay as-is, but as I’m doing my offseason work following the hot stove, if there are changes coming down the pipe it would be nice to plan for them and be ready when the season starts. Looking forward to some big tournies for the Opening series in Tokyo!

  • JaBr

    @DefinitelyMiami said...

    Draftkings when do you intend to pay out the Papa John’s NFL pickem yearly prizes?

    You most likely haven’t been paid out because you don’t qualify based on some ridiculous BS about them not displaying standings and ties correctly. Apparently I went from being in the top-200 to now out of the cash entirely? Not even sure how that is possible, but not shocked with the BS.
    Thanks again DK!

  • unageo09

    I’m hoping for some good tourneys for the Daytona 500 this year.

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