INDUSTRY FORUM

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  • DraftKings_CM

    • DraftKings Representative

    On behalf of DraftKings, we are proud to announce our newly created Community team. Our group was formed to listen, engage, and advocate for the player community at large while championing our industry leading commitment to a world class game experience. We are here to represent your feedback inside the walls of DraftKings, because your ideas can help us deliver an increasingly better experience for all players. You can read our introductory post here: https://rotogrinders.com/threads/draftkings-cm-is-now-on-rotogrinders-2496208

    Now it’s your chance – what would you like to know? Do you have a suggestion you would like to share? We will do our best to answer all honest and respectful questions you post in this thread, in turn we hope to help players like you have a better understanding of how the world’s largest fantasy sports ecosystem works. Please allow us some time before responding to your questions and comments, you deserve well thought out answers – and that takes time.

    - DraftKings Community Team

  • DraftKings_CM

    • DraftKings Representative

    Hello DraftKings reps,
    I have a question (although you might have answered already): does the NHL All-Star Game count towards the ‘Hockey Ironman’ achievement?
    Do I have to play an ASG contest to reach 175?
    Same question for the NBA All-Star Game in 2 weeks.
    Thanks in advance!

    Hi Beetlebum. The NHL All-Star game does count towards the ‘Hockey Ironman’ achievement. However, you do not have to play an All-Star game contest to reach 175.

    Likewise, the NBA All-Star game will count towards the ‘Basketball Ironman’ achievement.

    My assumption is he was saying that they should offer satellites, just have them payout more spots (either with tickets or more likely cash).* So the winner still gets a ticket to the bigger contest but the 2nd place gets 4x their money, 3rd place gets 3x, 4th place gets 2x, etc*. This makes is much better for casual players to allocate their bankrolls to take a few shots at various satellites. When it only pays a ticket to first, it quickly becomes a much worse investment for smaller bankroll players (or anyone really). They will go broke pretty quickly chasing satellites.

    Like this? ;-) Let’s discuss!

    - DraftKings Community Team

  • Beetlebum

    Perfect, thank you.

  • rgreuli

    Wish you had pro bowling DFS.

  • rgreuli

    Are you planning on adding the The Alliance of American Football?

  • jgadharf

    Can DK please consider replacing the $0.25 ticket awards for monthly platinum rewards with an equivalent number of Crowns (137/138)? I obviously have no data to support this other than my own playing habits, but I would venture to guess that most users earning between 10k and 25k crowns/month don’t play in the quarter contests. Not only do players not earn crowns when playing quarter contests, but I believe playing in the quarter contests causes the algorithm that gives players daily missions to give missions of lesser value. I’ve accumulated dozens of $0.25 tickets that I don’t know when I’ll ever use and would much rather have the equivalent value in crowns that I can use to purchase tickets of larger value. Alternatively, can I combine a bunch of $0.25 tickets for tickets with larger values?

  • kujo33

    @jgadharf said...

    Can DK please consider replacing the $0.25 ticket awards for monthly platinum rewards with an equivalent number of Crowns (137/138)? I obviously have no data to support this other than my own playing habits, but I would venture to guess that most users earning between 10k and 25k crowns/month don’t play in the quarter contests. Not only do players not earn crowns when playing quarter contests, but I believe playing in the quarter contests causes the algorithm that gives players daily missions to give missions of lesser value. I’ve accumulated dozens of $0.25 tickets that I don’t know when I’ll ever use and would much rather have the equivalent value in crowns that I can use to purchase tickets of larger value. Alternatively, can I combine a bunch of $0.25 tickets for tickets with larger values?

    I contacted support and they changed them for me.

  • jgadharf

    @kujo33 said...

    I contacted support and they changed them for me.

    Thanks. I didn’t know that was an option.

  • kujo33

    @jgadharf said...

    Thanks. I didn’t know that was an option.

    No problem

  • Dunzor

    @jgadharf said...

    Can DK please consider replacing the $0.25 ticket awards for monthly platinum rewards with an equivalent number of Crowns (137/138)? I obviously have no data to support this other than my own playing habits, but I would venture to guess that most users earning between 10k and 25k crowns/month don’t play in the quarter contests. Not only do players not earn crowns when playing quarter contests, but I believe playing in the quarter contests causes the algorithm that gives players daily missions to give missions of lesser value. I’ve accumulated dozens of $0.25 tickets that I don’t know when I’ll ever use and would much rather have the equivalent value in crowns that I can use to purchase tickets of larger value. Alternatively, can I combine a bunch of $0.25 tickets for tickets with larger values?

    Even if you don’t want to play the quarter arcade contests, I would suggest using those .25 tickets on the satellites they run all the time to win tickets to the milly makers and stuff. Great way to turn a few 0.25 tickets in to $20 ones

  • DraftKings_CM

    • DraftKings Representative

    Wish you had pro bowling DFS.

    Are you planning on adding the The Alliance of American Football?

    As of right now, we do not intend to offer AAF contests. We will, however, consider and explore opportunities for AAF in the future.

    Can DK please consider replacing the $0.25 ticket awards for monthly platinum rewards with an equivalent number of Crowns (137/138)? I obviously have no data to support this other than my own playing habits, but I would venture to guess that most users earning between 10k and 25k crowns/month don’t play in the quarter contests. Not only do players not earn crowns when playing quarter contests, but I believe playing in the quarter contests causes the algorithm that gives players daily missions to give missions of lesser value. I’ve accumulated dozens of $0.25 tickets that I don’t know when I’ll ever use and would much rather have the equivalent value in crowns that I can use to purchase tickets of larger value. Alternatively, can I combine a bunch of $0.25 tickets for tickets with larger values?

    Being that this is a private manner involving your personal account, we cannot discuss this topic with you on a public forum. We suggest you contact DK Support at support@draftkings.com directly, this is the best option so your privacy remains secure.

    I contacted support and they changed them for me.

    Glad to hear we could help!!

    - DraftKings Community Team

  • cabdziner

    Please explain why NY residents could finally play Tennis DFS for the Australian Open but now can’t wager on tennis again.

  • DraftKings_CM

    • DraftKings Representative

    @cabdziner said...

    Please explain why NY residents could finally play Tennis DFS for the Australian Open but now can’t wager on tennis again.

    DraftKings is proud to follow the wishes and regulatory direction of the New York Gaming Commission. The New York Gaming Commission approved Grand Slam DFS contests on September 6th, the first Grand Slam since then was the Australian Open. Non-Grand Slam events are not available in the New York market at this time.

    We are honored to work with the NYGC, and respect their decision to permit Grand Slam contests.

    - DraftKings Community Team

  • cabdziner

    Thanks for the quick reply.

  • DefinitelyMiami

    What is the Big Game promotional offer for today?

  • DraftKings_CM

    • DraftKings Representative

    What is the Big Game promotional offer for today?

    We know there has been a lot of questions about the Big Game this coming weekend, that’s why we created a dedicated RotoGrinders thread where players can go to discuss everything that DraftKings has to offer for your live sweat of the biggest day of the year for NFL: https://rotogrinders.com/threads/sweat-the-big-game-with-draftkings-2887643.

    Today’s promotional offer for today is 53 bonus crowns if you enter a paid contest today (Tuesday, 1/29) and the Patriots kick off to start the Big Game on Sunday.

    We also suggest checking out the options for In-Game Showdown, one of the first contests to go live, the NFL In-Game $30K Play-Action [20 Entry Max] (2nd Half) can be found here: https://www.draftkings.com/draft/contest/68634005#

    In-Game Showdown lets you get in on the second-half and fourth quarter action during the Big Game, we think it will make watching the Halftime show even more entertaining – now you can draft your lineup for the second half using what you learned in the first half!

    How does In-Game Showdown work?

    • Draft 6 players, including a Captain spot
    • The options for In-Game Showdown contests are 2nd Half or 4th Quarter, the athletes in your In-Game Showdown lineup will earn fantasy points starting at that point of the game
    • You will also score any points accumulated during overtime (if overtime occurs)

    Additional In-Game Showdown contests will be posted in the coming days leading up to the Big Game.

    - DraftKings Community Team

  • redspecial

    Draftkings, was there a Big Game promotional offer for Monday January 27th? I got the “day 1” offer on Sunday but got nothing for Monday and nothing yet today

  • DraftKings_CM

    • DraftKings Representative

    Draftkings, was there a Big Game promotional offer for Monday January 27th? I got the “day 1” offer on Sunday but got nothing for Monday and nothing yet today

    We would be happy to help you, please contact support@draftkings.com.

    - DraftKings Community Team

  • timusbr

    I am pissed, I recently had my account suspended for “a pattern of suspicious behavior”.
    I jumped to the demands of DK and got the account reinstated. The Arrogance of your company astounds me. After taking care of what I needed to do I find out 2 things. at the suspension all of my contests were cancelled. my LU’s gone and contests that are filled unavailable to me. The other thing I found out was why it was suspended.

    I make some contests, one in particular is a $0 entry low score wins and I gave a prize of $10 to the winner. Usually I pay by paypal but in this instance I agreed to a $10 H2H that my opponent was going to win. I used players that were out. He won and got his $10 minus DK cut of $2. Also had his account suspended and all his contests cancelled as well. All of my activity is within DK rules and nothing is wrong with that.

    what “pattern” of suspicious behavior is this??? Your arrogance states you can cancel any contest or entry at your disgression.

    that is a nice fall back position but a note with a question asked to understand what takes place would be nice before the extreme is taken. I lost a day or 2 of missions, lost opportunities of decent first generation contests, now I get the lesser contests I can enter. It just is not right for you to make decision on this, enhance your position by saying a pattern exists and nothing was done wrong.

    dont say sorry, defend your company or tell me what you are going to do to change it.

  • whoisjohngalt420

    @timusbr said...

    what “pattern” of suspicious behavior is this???

    Sorry to hear this happened to you timusbr. Have to side with DK on this one.

    I understand $10 is a relatively low amount but what you did, in the poker world(yes yes yes I understand this is not poker.. just making an analogy), would be referred to as chip dumping and is a big no no.

    Draft Kings doesn’t allow peer to peer transfers. A lot of people would love to have the ability to easily transfer funds to others on the site but it’s simply not allowed.

    If DK allowed this they’d be on a slippery slope for allowing you to do a money transfer for a 10% fee. Also, at a higher level this could be a loophole exploited for money laundering if it was allowed.

    Try to go easy on them. They aren’t going out of their way to piss you off IMO. It’s not your fault either that you were not aware it’s fairly common knowledge in the gaming world that what you did is typically not allowed.

  • DefinitelyMiami

    @redspecial said...

    Draftkings, was there a Big Game promotional offer for Monday January 27th? I got the “day 1” offer on Sunday but got nothing for Monday and nothing yet today

    Same.

  • Steverino01

    @DefinitelyMiami said...

    Same.

    Ditto

  • DefinitelyMiami

    @Steverino01 said...

    Ditto

    And there is zero mention in the thread Draftkings linked. There was a popup Sunday but not Monday or Tuesday

  • Pbasniper

    Depending on the day and what I’m playing I enter all my contests the night before so when the days new challenge starts I’m unable to activate it since I’m not entering anything else. I’m able to message support and always get it fixed but it seems like it would be simple to change the button to where it just activates it and takes into account if you’re already in a contest that meets the criteria and doesn’t try to force you to the draft page.

  • mike291md

    I have 200 plus crowns but when I go to the DK Shop it’s buggy and shows that I have zero crowns in my account. It’s been doing this for a while now can you please look into your DK Shop? Thanks.

  • whoisjohngalt420

    @mike291md said...

    I have 200 plus crowns but when I go to the DK Shop it’s buggy and shows that I have zero crowns in my account. It’s been doing this for a while now can you please look into your DK Shop? Thanks.

    Use this link instead: https://www.draftkings.com/store

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