INDUSTRY FORUM

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  • DraftKings_CM

    • DraftKings Representative

    On behalf of DraftKings, we are proud to announce our newly created Community team. Our group was formed to listen, engage, and advocate for the player community at large while championing our industry leading commitment to a world class game experience. We are here to represent your feedback inside the walls of DraftKings, because your ideas can help us deliver an increasingly better experience for all players. You can read our introductory post here: https://rotogrinders.com/threads/draftkings-cm-is-now-on-rotogrinders-2496208

    Now it’s your chance – what would you like to know? Do you have a suggestion you would like to share? We will do our best to answer all honest and respectful questions you post in this thread, in turn we hope to help players like you have a better understanding of how the world’s largest fantasy sports ecosystem works. Please allow us some time before responding to your questions and comments, you deserve well thought out answers – and that takes time.

    - DraftKings Community Team

  • jscarfino

    • 2017 DraftKings FBBWC Finalist

    • 2018 DraftKings FBBWC Finalist

    If there a reason you don’t offer Unlimited entrant Single Entry Double ups?

    You always have these “GIANT Single Entry” Double ups but put a Limit on them.

    For example:
    https://i.gyazo.com/5886ea1ab8235dd738939dc60f7f08af.png

    ^ $5 Single entry double up but max entrants is 459.
    Can you explain to me why not have a:
    $5 Single entry double up
    $10 Single Entry double up
    $25, $50, $100 Single entry double ups with an unlimited amount of entries allowed and simply take a percent of rake for each contests?
    So basically you have 6 contests where you are going against EVERYONE not just the small pool of players in your contests for the night.

    TLDR:
    A contest that doesn’t have a cap on the amount of people that can enter. The top 40-45% should get paid regardless of how many people enter.

  • Kmasonbx

    @jscarfino said...

    If there a reason you don’t offer Unlimited entrant Single Entry Double ups?

    You always have these “GIANT Single Entry” Double ups but put a Limit on them.

    For example:
    https://i.gyazo.com/5886ea1ab8235dd738939dc60f7f08af.png

    ^ $5 Single entry double up but max entrants is 459.
    Can you explain to me why not have a:
    $5 Single entry double up
    $10 Single Entry double up
    $25, $50, $100 Single entry double ups with an unlimited amount of entries allowed and simply take a percent of rake for each contests?
    So basically you have 6 contests where you are going against EVERYONE not just the small pool of players in your contests for the night.

    TLDR:
    A contest that doesn’t have a cap on the amount of people that can enter. The top 40-45% should get paid regardless of how many people enter.

    I’ve asked this before and as part of the regulations the contest size and prizes must be set when the contest is posted. It’s not like a poker tournament where it can just be open ended.

  • BigRay

    I really enjoyed the flash drafts during the Superbowl. Any chance of bringing those to Nascar for the 2nd and 3rd stage of races?

  • jgAllDay

    Why not offer a quarter mini max like Fan Duel does? More players would play in them if they could afford to do so. Run a penny, a dime, a quarter. Run em all they will fill.

  • krighton

    is DK going to wait until the final day of their extension (feb 28th) to send out 1099s…not that im getting a refund this year, just curious.

  • bigez952

    @krighton said...

    is DK going to wait until the final day of their extension (feb 28th) to send out 1099s…not that im getting a refund this year, just curious.

    They send them out the last possible second every single year which is by far one of the most annoying things about Draftkings. Nothing makes the wife more upset than having all our tax information ready to go by January 15th but we can’t get our taxes done until March for a potential few hundred dollar 1099.

    You would think that after years of being in business they could get this process figured out to not have to hold everyone who plays hostage when it comes to tax time. I know I get no brownie points if I win on DK knowing we now risk not being able to file in early February.

  • SA16

    It is absolutely ridiculous that they can never get the 1099s out on time.

  • jgAllDay

    Thank you for bringing the NHL mini max back finally!

  • DraftKings_CM

    • DraftKings Representative

    Why not offer a quarter mini max like Fan Duel does? More players would play in them if they could afford to do so. Run a penny, a dime, a quarter. Run em all they will fill.

    Our job is to balance player liquidity across the entire ecosystem, adding a $.25 mini-MAX would eat into the player liquidity of the established $.50 mini-MAX and $0.25 20-max entry featured contests that so many players love. If we someday decide to remove the $.50 mini-MAX AND the price point adjacent $0.25 20-max, then your proposal becomes more attractive.

    is DK going to wait until the final day of their extension (feb 28th) to send out 1099s…not that im getting a refund this year, just curious.

    It’s no secret that the changes in the tax law have created a lot of
    confusion this tax season both for consumers and businesses. We cannot predict when the work will be complete, but we do promise to provide 1099s prior to the statutory deadline. The important thing is for us to get it right, on that we think everyone can agree.

    Thank you for bringing the NHL mini max back finally!

    NHL mini-MAX took a small break while we focused our player liquidity on the February Freeze. Now that the Freeze is done, it’s time to shine the spotlight on NHL mini-MAX once again!

    - DraftKings Community Team

  • hammer74

    Not counting today how many days are left to get dk rewards in nba and nhl to hit achievments for ironman? I have 122 in nba and 128 in nhl thk you?

  • dopeismarcus

    how come i cant get a username change? i would like to change my name to match all my socials and fanduel allowed a one time change. i google search and see you let saahilsud change his dk username and another person did in the same thread. so you guys are bias on who to let change their name? why not just make it a one time thing?

    “I was able to get my username changed a few months ago. On DK, the name is supposed to be allowed to be changed 1 time total.”

    https://rotogrinders.com/threads/username-change-1145168?page=1

  • KindGuy

    @dopeismarcus said...

    how come i cant get a username change? i would like to change my name to match all my socials and fanduel allowed a one time change. i google search and see you let saahilsud change his dk username and another person did in the same thread. so you guys are bias on who to let change their name? why not just make it a one time thing?

    “I was able to get my username changed a few months ago. On DK, the name is supposed to be allowed to be changed 1 time total.”

    https://rotogrinders.com/threads/username-change-1145168?page=1

    .

  • bigez952

    @DraftKings_CM said...

    It’s no secret that the changes in the tax law have created a lot of
    confusion this tax season both for consumers and businesses. We cannot predict when the work will be complete, but we do promise to provide 1099s prior to the statutory deadline. The important thing is for us to get it right, on that we think everyone can agree.

    What does the change in tax laws have to do with the creation of a simple 1099? Net profit is still net profit unless something crazy change where a profit is no longer a profit. That is interesting since other business I work with (mainly mystery shopping companies) that produces 1099’s had 0 delays this year.

  • snakes11

    • 570

      RG Overall Ranking

    • Ranked #13

      RG Tiered Ranking

    The default buy in for draftkings contests is always crowns. The amount of times I have to switch from crowns to cash is starting to get annoying. Anyway we can get it so the default buy in is not crowns but cash?

  • bigez952

    @snakes11 said...

    The default buy in for draftkings contests is always crowns. The amount of times I have to switch from crowns to cash is starting to get annoying. Anyway we can get it so the default buy in is not crowns but cash?

    Even better yet would be an option where the user can set their own default as I would rather use my crowns first before cash.

  • serg270679

    DK, just wanted to check when bonus 200+ crowns for playing NAS+NBA contests on Sunday are to be awarded? Thanks!

  • sirrobert6

    • Blogger of the Month

    DK,
    Here’s what I want to know.

    How do you determine when to post your soccer slates?

    Why couldn’t this weekend’s been posted immediately following, or even before the UCL slates? Are there reasons to why the slates come after each other?
    Is there some sort of limit you have on being able to put out slates? Totally makes sense that there’d be limits to what you can do, just trying to get some understanding so it doesn’t hurt so bad.
    I shouldn’t have to check the lobby every five hours to see if there’s a slate or not.
    A schedule would be super cool.

    Point being, don’t understand why the (small) EPL slate from this weekend couldn’t have been released earlier in the week to save confusion, and if there are reasons as to why it keeps happening would like to hear them to justify the time I’m putting into it.

    edited out my long complainy-complaining because that’s what I do.

  • whoisjohngalt420

    Super happy to log in today and see satellites into MLB events are already being added to the NBA and NHL slates. I may get some flak for this but I personally love the Winner Take All style micro sats (into MLB events especially) and encourage adding as many as possible.

  • DraftKings_CM

    • DraftKings Representative

    Not counting today how many days are left to get dk rewards in nba and nhl to hit achievements for ironman? I have 122 in nba and 128 in nhl thk you?

    Including today (2/22), there are 44 days remaining for NHL and 47 days remaining for NBA if my (Liam) quick calculations are correct.

    how come i cant get a username change?

    We are certainly open minded to review all requests for username changes, but we want you to be aware upfront that very few requests are ever approved – it’s a rare situation.

    At this time we only permit the changing of usernames if we can verify that personal identifying information was used. In some instances we will also consider graphic language or inappropriate material. There are also some outlier scenarios that can result in a username change, such as in the rare situation where there is a legitimate legal reasons.

    We will continue to review this policy periodically as needed, at this time we believe we have the right balance of compliance and restriction.

    What does the change in tax laws have to do with the creation of a simple 1099? Net profit is still net profit unless something crazy change where a profit is no longer a profit. That is interesting since other business I work with (mainly mystery shopping companies) that produces 1099’s had 0 delays this year.

    Audits. We would all, both players and our company, like to avoid them :-)

    The default buy in for draftkings contests is always crowns. The amount of times I have to switch from crowns to cash is starting to get annoying. Anyway we can get it so the default buy in is not crowns but cash?

    We appreciate your feedback and will continue to incorporate the needs of the DFS community as we continue to build our complete vision for our rewards program – yes, there is still more to come!

    Our next update for Crowns to Contests is already in progress, and is designed to further improve the user experience. That’s all we can say for now, but we believe everyone will be very happy!

    DK, just wanted to check when bonus 200+ crowns for playing NAS+NBA contests on Sunday are to be awarded? Thanks!

    Users who played in both NBA and NASCAR on Sunday were sent an email with a link to claim their bonus crowns. Have you checked your SPAM box? If you cannot locate this email or did not receive it, please contact support@draftkings.com and we would be happy to assist.

    How do you determine when to post your soccer slates?

    Today is a fairly large EPL slate, we strive to assure that we have access to the necessary data to inform our pricing decisions prior to posting. We understand it may cause some minor confusion, but it is a rare edge case – and allowing the time necessary to assure our pricing decisions are optimal benefits the game in the long run.

    - DraftKings Community Team

  • KindGuy

    @DraftKings_CM said...

    At this time we only permit the changing of usernames if we can verify that personal identifying information was used.

    .

  • sportmvp

    Any new fantasy games coming for the MLB fantasy season?

  • DraftKings_CM

    • DraftKings Representative

    @ContrarianThinker said...

    Every time I have asked to change my username, your customer services reps have rejected my requests because I have “played in too many contests”. This is even after I have voiced my concerns about my privacy being compromised due to my username. Clearly, there is some disconnect. Or do you still reject cases in which personal identifying information has been used? I have my passport ready on hand if you want to verify my username compromises my identity.

    We cannot comment on your specific account username issue in a public forum (plus we don’t know your username). Please email support@draftkings.com to discuss, include a screen capture of your message and our response so our representatives have a point of reference. We will ask a team leader to review on your behalf.

    - DraftKings Community Team

  • DraftKings_CM

    • DraftKings Representative

    @sportmvp said...

    Any new fantasy games coming for the MLB fantasy season?

    We cannot comment on our future plans except to say at this time, we have not announced any new contest formats.

    - DraftKings Community Team

  • sirrobert6

    • Blogger of the Month

    @DraftKings_CM said...

    Today is a fairly large EPL slate, we strive to assure that we have access to the necessary data to inform our pricing decisions prior to posting. We understand it may cause some minor confusion, but it is a rare edge case – and allowing the time necessary to assure our pricing decisions are optimal benefits the game in the long run.

    – DraftKings Community Team

    do you mind DMing me plz?
    Specifically, today was a two game slate, so not exactly sure you understand my question.
    My question is what are the parameters around releasing slates?

    For example, NHL’s 23rd slate is already up (its been up most of the afternoon of the 22nd), and it has teams that are playing both.
    Why can’t soccer be released during slates like this?

    Also, no recognition of my “release a schedule” suggestion?
    That seems pretty revolutionary to me, would help your user base…

  • jayzee666

    Why, for a 2-3 game NBA slate, you only have satellites or 5k+ entries contest for 0.25 games? You will come back to me and say that over the course of a day you have 4-5 lower enty contests, BUT I am not checking every single second for a contest. Put a few more lower entry contests every hour or 2.

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