INDUSTRY FORUM

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  • DraftKings_CM

    • DraftKings Representative

    On behalf of DraftKings, we are proud to announce our newly created Community team. Our group was formed to listen, engage, and advocate for the player community at large while championing our industry leading commitment to a world class game experience. We are here to represent your feedback inside the walls of DraftKings, because your ideas can help us deliver an increasingly better experience for all players. You can read our introductory post here: https://rotogrinders.com/threads/draftkings-cm-is-now-on-rotogrinders-2496208

    Now it’s your chance – what would you like to know? Do you have a suggestion you would like to share? We will do our best to answer all honest and respectful questions you post in this thread, in turn we hope to help players like you have a better understanding of how the world’s largest fantasy sports ecosystem works. Please allow us some time before responding to your questions and comments, you deserve well thought out answers – and that takes time.

    - DraftKings Community Team

  • Smallchimp

    Is there going to be any effort to tighten NFL pricing? It seems like player prices aren’t really keeping up with their usage in the game and scores seem to be up as a pretty causal reaction. I get that it’s not fun when you can’t play more than a couple studs, but high cash lines seem discouraging for most.

  • mtdurham

    Thank you for not changing the scoring system in the NBA. I think it’s by far your best and most well ran product.

  • DefinitelyMiami

    Draftkings_CM
    Can you explain why the App State/ULL and ULM vs Texas State games are worthy of a Showdown contest yet Miami vs Virginia game isn’t please?

  • ryanprzy

    DK needs bigger hockey contests.

    You’re losing money already by not offering them, right? Because a lot of people see the tiny hockey contests and figure, “Why bother?”

    So why not make bigger contests and just eat that cost in overlay up front as a way to show the public you’re committed to promoting hockey on your site?

    It really wouldn’t even be a cost because like I said, you’re losing money already, but even if it were a cost, then just consider it as the cost of creating a bigger clientele.

  • DraftKings_CM

    • DraftKings Representative

    To the Draftkings Community Team. I personally respect you coming ‘into the beast of the belly’ and answer all the questions posed to your team. That my friend is called customer service!
    Thanks for listening and promptly addressing the feedback.

    We can’t express enough how thankful we are for your kind words. Our mission is to provide the highest standard of customer service period (not in the industry, not in tech, period).

    Your user experience is of the utmost importance to us and our team is happy to help wherever we can (within our scope) to ensure that yours is the best possible!

    Is there going to be any effort to tighten NFL pricing?

    As the season rolls on, we will continue to collect data points for players as they acclimate to new teams, schemes, or in some cases, their rookie season. Additional data points will consequently affect player pricing, depending on the expected output of the player & the historical data we have on that player (if any).

    Thank you for not changing the scoring system in the NBA. I think it’s by far your best and most well ran product.

    If ever the NBA DFS product became stale in the eyes of the user, scoring revisions would be a possibility. Another example would be if NBA DFS was struggling to grow in popularity, our recent NHL scoring revisions have drastically increased NHL DFS user engagement.

    Obviously neither is the case & our users enjoy the product as it is so there’s no need for change.

    Can you explain why the App State/ULL and ULM vs Texas State games are worthy of a Showdown contest yet Miami vs Virginia game isn’t please?

    We have a full slate of Showdown contests posted for the Virginia vs Miami game: https://www.draftkings.com/lobby#/CFB/30396/All

    DK needs bigger hockey contests

    Our revised scoring system has helped accomplish just that. Not only have our Guaranteed Prize Pools increased 21% year over year, but NHL DFS continues to trend upward and we plan to grow these prize pools even more!

    Make it Reign!

    - DraftKings Community Team

  • DraftKings_CM

    • DraftKings Representative

    Some of you may have noticed last night, but for those who aren’t yet aware, users with a player designated as ‘Out’ or ‘Injured Reserve’ in their NFL lineups <1hr from contest lock will now get this notification:

    This notification will only be seen on mobile devices when push notifications are enabled.

    Make it Reign!

    - DraftKings Community Team

  • hendog

    • 556

      RG Overall Ranking

    • Ranked #79

      RG Tiered Ranking

    • 2017 DraftKings FFWC Finalist

    No Slant this week? :(

    Edit: well, there’s a much smaller one

  • Dunzor

    @hendog said...

    No Slant this week? :(

    Edit: well, there’s a much smaller one

    I’m sure it’s because the Milly is $10 this week instead of $20 so they probably thought a big $9 contest pulls too much money away from the Milly

  • DraftKings_CM

    • DraftKings Representative

    No Slant this week? :(
    Edit: well, there’s a much smaller one
    I’m sure it’s because the Milly is $10 this week instead of $20 so they probably thought a big $9 contest pulls too much money away from the Milly

    Donzor hit the nail on the head! Worry not however, the Slant will be bigger again for week 8.

    Make it Reign!

    - DraftKings Community Team

  • saintsfannca

    Since Zion is out for a couple weeks, are you going to re-do Day 1 of the “Countdown to NBA”? Or does everybody just lose Day 1?

  • ryanprzy

    @saintsfannca said...

    Since Zion is out for a couple weeks, are you going to re-do Day 1 of the “Countdown to NBA”? Or does everybody just lose Day 1?

    DK gave the $4 ticket to everyone who entered for the Day 1 promotion. Kudos to DK for that!

  • DraftKings_CM

    • DraftKings Representative

    Since Zion is out for a couple weeks, are you going to re-do Day 1 of the “Countdown to NBA”? Or does everybody just lose Day 1?

    DK gave the $4 ticket to everyone who entered for the Day 1 promotion. Kudos to DK for that!

    As mentioned above, the show goes on! We received notice that Zion Williamson will not be playing on opening night due to injury. In order to make up for this unforeseen event, we will credit users with a $4 Ticket on Wednesday, October 23 for playing NBA on Tuesday night regardless of the outcome.

    Make it Reign!

    - DraftKings Community Team

  • Mutigers

    Why is there no dime time for any NBA format?

  • whoisjohngalt420

    @Mutigers said...

    Why is there no dime time for any NBA format?

    They did have two $500 dime time’s that filled already for the main slate.. maybe they will add more?

  • DraftKings_CM

    • DraftKings Representative

    Why is there no dime time for any NBA format?
    They did have two $500 dime time’s that filled already for the main slate.. maybe they will add more?

    We just added an NBA $400 Dime Time [Just $0.10!] here: https://www.draftkings.com/draft/contest/78947694

    Make it Reign!

    - DraftKings Community Team

  • rgreuli

    The contests for NHL today (10/23) are pathetic and not even playable.

  • mtdurham

    Please bring back the 59,000 man $1 And One – 20 max for NBA.

    I dont have time to make 150 lineups and play the minimax

  • DraftKings_CM

    • DraftKings Representative

    The contests for NHL today (10/23) are pathetic and not even playable.

    Our NHL contests are smaller tonight given that there are only two NHL games on the schedule. The larger contests our users have enjoyed as of late will return tomorrow with a 10-game slate scheduled.

    Please bring back the 59,000 man $1 And One – 20 max for NBA.

    We do plan to bring this contest back this season and the price point of the mini-MAX will be dynamic, allowing us to offer the two concurrently (if and when the data supports this decision).

    We know we cannot always please everyone, but we will strive to offer a variety of multi-entry contests (whether it’s 3-max or 150-max) at low price points over the course of the season.

    Make it Reign!

    - DraftKings Community Team

  • Grimripa

    When should we see the $4 ticket for the Zion issue appear in our account?

  • DefinitelyMiami

    Why aren’t we able to use our $4 nba tickets to enter $4 nba contests

  • DraftKings_CM

    • DraftKings Representative

    When should we see the $4 ticket for the Zion issue appear in our account?
    Why aren’t we able to use our $4 nba tickets to enter $4 nba contests

    All users who entered a paid opening night NBA contest on Thursday, October 18 and played in that contest on Tuesday, October 22 were credited with a $4 contest ticket on Wednesday, October 23. Please contact support@draftkings.com with any questions or concerns related to your personal account and an agent will gladly provide assistance.

    Make it Reign!

    - DraftKings Community Team

  • yisman

    I’d like to see NBA dime time contests made available for things other than the main classic slate.

    Maybe tiers or showdown?

    So far when I’ve been checking, dime time has only been available for main slate classic.

  • DraftKings_CM

    • DraftKings Representative

    I’d like to see NBA dime time contests made available for things other than the main classic slate.

    At this time, we don’t plan to offer NBA Dime Time contests outside of the main classic slate due to the risk of cannibalizing contests at similar price points offered currently on those other slates (Showdown & Tiers). We’ll continue to monitor the data & evaluate opportunities to test when appropriate.

    Make it Reign!

    - DraftKings Community Team

  • Mutigers

    So dime contests work in every other sport for different formats, but will only cannibalizes in NBA?

  • jriddell

    Yeah, I don’t get this. NHL has dime contests for each type of game. Why can’t it work for the NBA?

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