INDUSTRY FORUM

Comments

  • DraftKings_CM

    • DraftKings Representative

    On behalf of DraftKings, we are proud to announce our newly created Community team. Our group was formed to listen, engage, and advocate for the player community at large while championing our industry leading commitment to a world class game experience. We are here to represent your feedback inside the walls of DraftKings, because your ideas can help us deliver an increasingly better experience for all players. You can read our introductory post here: https://rotogrinders.com/threads/draftkings-cm-is-now-on-rotogrinders-2496208

    Now it’s your chance – what would you like to know? Do you have a suggestion you would like to share? We will do our best to answer all honest and respectful questions you post in this thread, in turn we hope to help players like you have a better understanding of how the world’s largest fantasy sports ecosystem works. Please allow us some time before responding to your questions and comments, you deserve well thought out answers – and that takes time.

    - DraftKings Community Team

  • webbm1

    @Timbo636314 said...

    Why are there no more freeroll tournaments for NBA, NHL, NFL, EPL, ULC, PGA?

    You get the odd sponsored one still, but think they got rid off them when they fully introduced crowns.

  • telestraightshooter

    @DraftKings_CM said...

    Anyone who has tried this can attest that they did not like the end results. DraftKings takes fair play VERY SERIOUSLY.

    for reference – the question was to this:
    c) it is common for multiple players to enter into outside agreements to collude into unique entry/share profit pools (eg: 9 × 150 =1,350 pooled entries)

    https://rotogrinders.com/threads/draftkings-community-what-would-you-like-to-know-2498166?page=85#reply-3179624

    The problem I am seeing is simular – but for cash games – Why does DK allow 40% of entries to collude/clone?

    https://www.draftkings.com/contest/gamecenter/82018384

    In my humble opinion the fairness and integrity of this fantasy sports contest falls short

  • Benrichardson

    Are the DraftKings rewards experiencing some sort of issue?

  • DraftKings_CM

    • DraftKings Representative

    Why are there no more freeroll tournaments for NBA, NHL, NFL, EPL, ULC, PGA?

    As one of your peers pointed out, we’ve expanded our focus from free-rolls to a broader set of user rewards over the last year plus. In addition to crowns, we have since introduced our Daily Rewards program, Missions, and sport-specific Achievements. We’re reinvesting in the rewards our players can earn with the intent of offering the best user Loyalty program in the industry.

    We haven’t moved away from free-rolls entirely, they’re just less offered less frequently. The free rolls we do continue to offer are often times part of short-term promotions or presented by one of our sponsors, such as the NFL Straight Talk $10K Free Football Series: https://www.draftkings.com/draft/contest/82064595?showPrizePop=False&showFppEntryPop=False&gatewayTemplateSetId=1861

    What is the metric used to define “the highest volume Draftkings players.”? How many players/what percent of players are on that list?

    We currently define the highest volume players as those who exceed $1 Mil in entry fees for the Player First Initiative. This policy undergoes a yearly review, it is not set in stone, and is expected to be revised in the future.

    c) it is common for multiple players to enter into outside agreements to collude into unique entry/share profit pools (eg: 9 × 150 =1,350 pooled entries)

    The DraftKings Community Guidelines addresses this question. You are permitted to agree with friends or other fantasy sports players to occasionally share winnings (provided that you are not pooling entry fees) in a contest you are both playing in.

    Permitted Example: You and 3 of your friends each put 5 teams in a big contest and agree that if any of you win you’ll give the other 3 10% of what you win.

    However there are additional guidelines that must be followed, and we actively enforce:

    You are not permitted to team-build complementary lineups which serve to work together while executing a strategy that may create any unfair advantage over individual play.

    Not-Permitted Examples: (A) You and 2 of your friends coordinate the makeup of the lineups you build AND coordinate which contests you enter using them. (B)You and a group of friends collaborate in NFL contests to each draft different QBs and WRs, to guarantee you aren’t competing as directly with each other

    You are also not permitted to enter the maximum number of entries in a contest, type of contest, or event, while using a 3rd party, regardless of their relationship, put in additional entries for you.

    Not-Permitted Example: A contest has a maximum of 10 entries. You put in 10 entries but want to play more so you give your friend 10 additional lineups to play in the contest.

    The problem I am seeing is similar – but for cash games – Why does DK allow 40% of entries to collude/clone?

    Collusion is defined as the act of entering the maximum number of entries in a contest, type of contest, or event, while using a 3rd party (regardless of their relationship) to put in additional entries for you. Using the same lineups in a cash game is not considered collusion, we frequently see this word used with good intent within the community, while attributing the wrong meaning unintentionally. Duplicate lineups are an inherent part of the game, and is not considered proof that a player/players are engaging in non-permitted behaviors as defined in the Community Guidelines – it is however a data point we review during our investigation process. Duplicate lineups can occur for multiple reasons, some of which are permissible, such as using the same modeling data or articles to help define the logic used to build the lineup, therefore when investigation is necessary we perform a deeper dive into the data to determine if the intent falls under the unpermitted behaviors list of the Community Guidelines.

    To maintain the integrity of our investigative process, we cannot elaborate further. Please be aware that the results of individual investigations will remain confidential in compliance with our privacy policies which are extended to all users, equally.

    For more details please review the DraftKings Community Guidelines at https://www.draftkings.com/community-guidelines

    Are the DraftKings rewards experiencing some sort of issue?

    Please contact support@draftkings.com and specify which Rewards program you are experiencing issues with (Daily Rewards, Missions, or sport-specific Achievements). One of our Daily Fantasy agents will gladly provide assistance or clarity as needed.

    Make it Reign!

    - DraftKings Community Team

  • coachspitz

    I finished in 32nd this week in the single entry 100k blind side. 26 (!) of the entries ahead of me were dupes, in 3 distinct groups. This seems wildly unlikely in a single entry tournament. what gives? collusion? sure does seem fishy

  • bhdevault

    • Lead Moderator

    • Blogger of the Month

    @telestraightshooter said...

    for reference – the question was to this:
    c) it is common for multiple players to enter into outside agreements to collude into unique entry/share profit pools (eg: 9 × 150 =1,350 pooled entries)

    https://rotogrinders.com/threads/draftkings-community-what-would-you-like-to-know-2498166?page=85#reply-3179624

    The problem I am seeing is simular – but for cash games – Why does DK allow 40% of entries to collude/clone?

    https://www.draftkings.com/contest/gamecenter/82018384

    In my humble opinion the fairness and integrity of this fantasy sports contest falls short

    While I get you asked the DK rep this question, I may be able to answer that. What you are explaining is often a side effect of using the same projection model in an optimizer, and then generating just one lineup – which is allowed, but will often result in the same lineup for a large group of players whose two player pivots align. This is not a big problem in GPPs, but it is a known issue that is unavoidable in single entry contests.

    Does that make sense?

  • bigez952

    @bhdevault said...

    While I get you asked the DK rep this question, I may be able to answer that. What you are explaining is often a side effect of using the same projection model in an optimizer, and then generating just one lineup – which is allowed, but will often result in the same lineup for a large group of players whose two player pivots align. This is not a big problem in GPPs, but it is a known issue that is unavoidable in single entry contests.

    Does that make sense?

    In this debate I have always wondered why is lineup selling against the rules as unfair play but selling project systems are optimizers are fine when users can provide 0 thought of their own and just get the optimal lineup in a couple of clicks to enter. So I wanted to be a lineup seller it would be ok as long as user had to click at least 3 boxes before their lineup appeared to use.

    I know projection systems and optimizers for pay are never going away so with how bad the trains are now anyways with good optimal lineups why not just make lineup selling legal. Some of those Twitter accounts that sell lineups are horrible and I would rather see 50 of those in a single lineup contest than 30-70 of the same users using the Blitz optimal lineup every week which has been killing it and completely destroyed the single entry double ups for me this season to a point where I finally quit playing those.

  • krighton

    Is there an issue with withdrawal via check this morning

  • DraftKings_CM

    • DraftKings Representative

    In this debate I have always wondered why is lineup selling against the rules as unfair play but selling project systems are optimizers are fine when users can provide 0 thought of their own and just get the optimal lineup in a couple of clicks to enter. So I wanted to be a lineup seller it would be ok as long as user had to click at least 3 boxes before their lineup appeared to use.

    Content providers are expressly prohibited from engaging in the distribution of pre-built lineups that require no substantive input from the user *

    In addition lineup tools such as optimizers must require multiple, substantive, independent decisions by the users in order to generate a lineup, and content providers must ensure that their customers are not commonly generating the same or substantially similar lineups as an output of the tools

    • There is rare exception that can be received through written authorisation on a case by case basis, such as when a TV Network discusses a hypothetical lineup.

    We encourage our users to educate themselves using the ample resources out in the community, but there’s nothing to learn from playing a lineup that someone else built for you. Win or lose, lineup sellers take the decision-making power away from our users and it is our mission to prevent that from occurring to assure the skill component of DFS is maintained.

    To learn more, visit our Community Guidelines here: https://www.draftkings.com/community-guidelines

    Is there an issue with withdrawal via check this morning

    The issue has since been resolved. If you continue to experience any trouble requesting a withdrawal via check, please email support@draftkings.com and one of our agents will happily lend a helping hand.

    Make it Reign!

    - DraftKings Community Team

  • bigez952

    @DraftKings_CM said...

    In addition lineup tools such as optimizers must require multiple, substantive, independent decisions by the users in order to generate a lineup, and content providers must ensure that their customers are not commonly generating the same or substantially similar lineups as an output of the tools

    The intent behind this change to optimizers was good in that users now have to make at least 2 modifications to the player pool in order to run an optimal lineup. However the problem is anybody can just exclude 2 guys injured and click optimize to get that top lineup which is a lock to be duplicated everywhere. Or with

    I know its an impossible problem to solve as content provides and optimizers are not going anywhere. I just miss the old days when single entry double ups didn’t have 20-40% of the field covered by 1 lineup every slate. It is nice when you can beat those trains but frustrating on the days you lose by fractions of a point to go from top 15% (where your convinced your safe) to being out of the money with seconds to go due to being passed by a 97 person train.

  • viciousphilpy

    Are you guys doing the National Sports Betting Championship this year?

  • DraftKings_CM

    • DraftKings Representative

    I know its an impossible problem to solve as content provides and optimizers are not going anywhere.

    Adherence to our Community Guidelines ensures fairness and integrity of our fantasy sports contests is maintained. As we evolve as a company, we’ll also continue to evolve our Community Guidelines to make ensure our players are getting a world-class daily fantasy sports experience.

    We noted in our previous response as well, but the DraftKings Community Guidelines are available at https://www.draftkings.com/community-guidelines

    Are you guys doing the National Sports Betting Championship this year?

    We have not made any announcements at this time, but we do look forward to providing more innovative live events in the future.

    Make it Reign!

    - DraftKings Community Team

  • mtdurham

    @bigez952 said...

    The intent behind this change to optimizers was good in that users now have to make at least 2 modifications to the player pool in order to run an optimal lineup. However the problem is anybody can just exclude 2 guys injured and click optimize to get that top lineup which is a lock to be duplicated everywhere. Or with

    I know its an impossible problem to solve as content provides and optimizers are not going anywhere. I just miss the old days when single entry double ups didn’t have 20-40% of the field covered by 1 lineup every slate. It is nice when you can beat those trains but frustrating on the days you lose by fractions of a point to go from top 15% (where your convinced your safe) to being out of the money with seconds to go due to being passed by a 97 person train.

    I get what you’re saying but if on average you cant beat the optimal lineup why not just play the optimal lineup?

    I usually build my optimal lineup then compare it to the optimal lineup.

    If I think the optimal lineup is better than my optimal lineup I just play the optimal lineup.

    If I think my optimal lineup is better than the optimal lineup I play that one instead

  • bigez952

    @mtdurham said...

    I get what you’re saying but if on average you cant beat the optimal lineup why not just play the optimal lineup?

    I usually build my optimal lineup then compare it to the optimal lineup.

    If I think the optimal lineup is better than my optimal lineup I just play the optimal lineup.

    If I think my optimal lineup is better than the optimal lineup I play that one instead

    The problem I ran into in my last season of MLB before I quit was that I found out I was beating the nightly huge optimal train only around 48% of the time. I was a subscriber to a projection system at the time so I always knew what the optimal was and but just playing it was also -EV as you were pretty locked in to being a part of 30-75 person train so your chances of not getting the full 2X payout in double ups was high. MLB was my sport for many years and I had 5 winning seasons until 2018 when I realized I just didn’t have it anymore. Kids have entered the picture for me as well so I can’t dedicate as many hours to DFS as the early days which is why I made the decision to only play NFL and PGA since those are weekly games vs. the day to day ones.

    This year I have also 100% given up on head to heads and double ups as I don’t like the dealing with the trains. However as long as the rake free Pat Mayo contests exist I will never quite Draftkings so that is a great thing they do.

  • DraftKings_CM

    • DraftKings Representative

    Though we will not speak to any specific approach, our players utilize a range of different strategies, models, projections, tools and intuition for building lineups. Sometimes the process used vary depending on field size, entry limit, payout structure, or the player pool offered for that specific slate – other times our players just go with their gut. All of the above are permitted as long as your strategy is compliant with our Community Guidelines (see here: https://www.draftkings.com/lp/community-guidelines).

    Make it Reign!

    - DraftKings Community Team

  • tmirrione

    Although I think I already know the response, I’d like to upvote the “hundo” contests that have been available for NFL main slates, and would really love to see the availability of those spread to other sports and slates.

  • DraftKings_CM

    • DraftKings Representative

    Although I think I already know the response, I’d like to upvote the “hundo” contests that have been available for NFL main slates, and would really love to see the availability of those spread to other sports and slates.

    We hear you loud and clear! User feedback is paramount to DraftKings, and we appreciate your insight. Your suggestion has been noted and will be taken it into consideration as we review performance and adjust (where necessary) the frequency and utility of these contests.

    We also monitor all feature and product suggestions emailed to our Customer Support team at support@draftkings.com.

    Make it Reign!

    - DraftKings Community Team

  • skleni

    What can we expect for the new Tennis season? Any changed to this year? Any promotions? Tennis achievements and Tiers-contests would be awesome!

  • cheezpizza

    Are any of the states that currently dont allow College DFS close to changing their stance?
    Im in MS and can bet on all of the college i want, but cant play NCAAF DFS. Which up until it became blocked, was one of my best sports.

  • DraftKings_CM

    • DraftKings Representative

    What can we expect for the new Tennis season? Any changed to this year? Any promotions? Tennis achievements and Tiers-contests would be awesome!

    Although we haven’t yet publicly announced our 2020 Tennis plans, we’re excited to show you all what we have in store!

    We noted your suggestion & appreciate your insight and desire to make our product as player-friendly as possible, user feedback is paramount to us! For future reference, we also monitor all feature and product suggestions emailed to our Customer Support team at support@draftkings.com.

    Im in MS and can bet on all of the college i want, but cant play NCAAF DFS. Which up until it became blocked, was one of my best sports.

    Daily fantasy sports has different regulatory requirements in various states. We abide by all fantasy sports state laws and regulations, which to be clear are independent of sports betting regulation and laws. We have no changes to announce at this time.

    Make it Reign!

    - DraftKings Community Team

  • cheezpizza

    Ok. Can yall improve your payout structure on the GPPs for pretty much every sport?
    From what ive read today, almost everyone is tired of the completely top heavy payout structure. Where it feels like you have to win a lottery to actually make it worth playing.

  • Zieg30

    • 530

      RG Overall Ranking

    • 2018 DraftKings FGWC Finalist

    One DFS’er mentioned that he came in 12th out of 4.4k entrants in a $10 NHL contest and got back $80. He suggested that that should have been $250 minimum, and I agree. The top number should be cut, and the % of entrants receiving money back should be cut, and the top end should be flatter. 12th out of 4.4k should be much more than a mere 8x.

  • waffles2003

    This thread has been going on for one year and nothing on DK has changed. It is obvious to me they do not listen to their customers so don’t waste your time.

  • bigez952

    @waffles2003 said...

    This thread has been going on for one year and nothing on DK has changed. It is obvious to me they do not listen to their customers so don’t waste your time.

    You obviously don’t follow this thread very much as 2X min cashes in the smaller GPP’s and the mini max GPP’s were direct result of feedback given in this thread. The payout structure for large field tournaments isn’t going to change as more people care about the 1st place prize than what 12th place gets.

  • TeamTwerk

    Abysmal sizing for NFL. Everything filling up 5 hours in advance. How is it possible to be so consistently wrong on these things with data from years past showing about how popular Saturday DFS football would be?

  • X Unread Thread
  • X Thread with New Replies*
  • *Jumps to your first unread reply

Subforum Index

RotoGrinders.com is the home of the daily fantasy sports community. Our content, rankings, member blogs, promotions and forum discussion all cater to the players that like to create a new fantasy team every day of the week.

If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 1-800-GAMBLER (1-800-426-2537) (IL). Gambling problem? Call 1-800-GAMBLER (NJ/WV/PA/MI), 1-800-9-WITH-IT (IN), 1-800-522-4700 (CO), 1-800-BETS OFF (IA), 1-888-532-3500 (VA) or call/text TN REDLINE 1-800-889-9789 (TN).