INDUSTRY FORUM

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  • DraftKings_CM

    • DraftKings Representative

    On behalf of DraftKings, we are proud to announce our newly created Community team. Our group was formed to listen, engage, and advocate for the player community at large while championing our industry leading commitment to a world class game experience. We are here to represent your feedback inside the walls of DraftKings, because your ideas can help us deliver an increasingly better experience for all players. You can read our introductory post here: https://rotogrinders.com/threads/draftkings-cm-is-now-on-rotogrinders-2496208

    Now it’s your chance – what would you like to know? Do you have a suggestion you would like to share? We will do our best to answer all honest and respectful questions you post in this thread, in turn we hope to help players like you have a better understanding of how the world’s largest fantasy sports ecosystem works. Please allow us some time before responding to your questions and comments, you deserve well thought out answers – and that takes time.

    - DraftKings Community Team

  • krighton

    Is there an issue with withdrawal via check this morning

  • DraftKings_CM

    • DraftKings Representative

    In this debate I have always wondered why is lineup selling against the rules as unfair play but selling project systems are optimizers are fine when users can provide 0 thought of their own and just get the optimal lineup in a couple of clicks to enter. So I wanted to be a lineup seller it would be ok as long as user had to click at least 3 boxes before their lineup appeared to use.

    Content providers are expressly prohibited from engaging in the distribution of pre-built lineups that require no substantive input from the user *

    In addition lineup tools such as optimizers must require multiple, substantive, independent decisions by the users in order to generate a lineup, and content providers must ensure that their customers are not commonly generating the same or substantially similar lineups as an output of the tools

    • There is rare exception that can be received through written authorisation on a case by case basis, such as when a TV Network discusses a hypothetical lineup.

    We encourage our users to educate themselves using the ample resources out in the community, but there’s nothing to learn from playing a lineup that someone else built for you. Win or lose, lineup sellers take the decision-making power away from our users and it is our mission to prevent that from occurring to assure the skill component of DFS is maintained.

    To learn more, visit our Community Guidelines here: https://www.draftkings.com/community-guidelines

    Is there an issue with withdrawal via check this morning

    The issue has since been resolved. If you continue to experience any trouble requesting a withdrawal via check, please email support@draftkings.com and one of our agents will happily lend a helping hand.

    Make it Reign!

    - DraftKings Community Team

  • bigez952

    @DraftKings_CM said...

    In addition lineup tools such as optimizers must require multiple, substantive, independent decisions by the users in order to generate a lineup, and content providers must ensure that their customers are not commonly generating the same or substantially similar lineups as an output of the tools

    The intent behind this change to optimizers was good in that users now have to make at least 2 modifications to the player pool in order to run an optimal lineup. However the problem is anybody can just exclude 2 guys injured and click optimize to get that top lineup which is a lock to be duplicated everywhere. Or with

    I know its an impossible problem to solve as content provides and optimizers are not going anywhere. I just miss the old days when single entry double ups didn’t have 20-40% of the field covered by 1 lineup every slate. It is nice when you can beat those trains but frustrating on the days you lose by fractions of a point to go from top 15% (where your convinced your safe) to being out of the money with seconds to go due to being passed by a 97 person train.

  • viciousphilpy

    Are you guys doing the National Sports Betting Championship this year?

  • DraftKings_CM

    • DraftKings Representative

    I know its an impossible problem to solve as content provides and optimizers are not going anywhere.

    Adherence to our Community Guidelines ensures fairness and integrity of our fantasy sports contests is maintained. As we evolve as a company, we’ll also continue to evolve our Community Guidelines to make ensure our players are getting a world-class daily fantasy sports experience.

    We noted in our previous response as well, but the DraftKings Community Guidelines are available at https://www.draftkings.com/community-guidelines

    Are you guys doing the National Sports Betting Championship this year?

    We have not made any announcements at this time, but we do look forward to providing more innovative live events in the future.

    Make it Reign!

    - DraftKings Community Team

  • mtdurham

    @bigez952 said...

    The intent behind this change to optimizers was good in that users now have to make at least 2 modifications to the player pool in order to run an optimal lineup. However the problem is anybody can just exclude 2 guys injured and click optimize to get that top lineup which is a lock to be duplicated everywhere. Or with

    I know its an impossible problem to solve as content provides and optimizers are not going anywhere. I just miss the old days when single entry double ups didn’t have 20-40% of the field covered by 1 lineup every slate. It is nice when you can beat those trains but frustrating on the days you lose by fractions of a point to go from top 15% (where your convinced your safe) to being out of the money with seconds to go due to being passed by a 97 person train.

    I get what you’re saying but if on average you cant beat the optimal lineup why not just play the optimal lineup?

    I usually build my optimal lineup then compare it to the optimal lineup.

    If I think the optimal lineup is better than my optimal lineup I just play the optimal lineup.

    If I think my optimal lineup is better than the optimal lineup I play that one instead

  • bigez952

    @mtdurham said...

    I get what you’re saying but if on average you cant beat the optimal lineup why not just play the optimal lineup?

    I usually build my optimal lineup then compare it to the optimal lineup.

    If I think the optimal lineup is better than my optimal lineup I just play the optimal lineup.

    If I think my optimal lineup is better than the optimal lineup I play that one instead

    The problem I ran into in my last season of MLB before I quit was that I found out I was beating the nightly huge optimal train only around 48% of the time. I was a subscriber to a projection system at the time so I always knew what the optimal was and but just playing it was also -EV as you were pretty locked in to being a part of 30-75 person train so your chances of not getting the full 2X payout in double ups was high. MLB was my sport for many years and I had 5 winning seasons until 2018 when I realized I just didn’t have it anymore. Kids have entered the picture for me as well so I can’t dedicate as many hours to DFS as the early days which is why I made the decision to only play NFL and PGA since those are weekly games vs. the day to day ones.

    This year I have also 100% given up on head to heads and double ups as I don’t like the dealing with the trains. However as long as the rake free Pat Mayo contests exist I will never quite Draftkings so that is a great thing they do.

  • DraftKings_CM

    • DraftKings Representative

    Though we will not speak to any specific approach, our players utilize a range of different strategies, models, projections, tools and intuition for building lineups. Sometimes the process used vary depending on field size, entry limit, payout structure, or the player pool offered for that specific slate – other times our players just go with their gut. All of the above are permitted as long as your strategy is compliant with our Community Guidelines (see here: https://www.draftkings.com/lp/community-guidelines).

    Make it Reign!

    - DraftKings Community Team

  • tmirrione

    Although I think I already know the response, I’d like to upvote the “hundo” contests that have been available for NFL main slates, and would really love to see the availability of those spread to other sports and slates.

  • DraftKings_CM

    • DraftKings Representative

    Although I think I already know the response, I’d like to upvote the “hundo” contests that have been available for NFL main slates, and would really love to see the availability of those spread to other sports and slates.

    We hear you loud and clear! User feedback is paramount to DraftKings, and we appreciate your insight. Your suggestion has been noted and will be taken it into consideration as we review performance and adjust (where necessary) the frequency and utility of these contests.

    We also monitor all feature and product suggestions emailed to our Customer Support team at support@draftkings.com.

    Make it Reign!

    - DraftKings Community Team

  • skleni

    What can we expect for the new Tennis season? Any changed to this year? Any promotions? Tennis achievements and Tiers-contests would be awesome!

  • cheezpizza

    Are any of the states that currently dont allow College DFS close to changing their stance?
    Im in MS and can bet on all of the college i want, but cant play NCAAF DFS. Which up until it became blocked, was one of my best sports.

  • DraftKings_CM

    • DraftKings Representative

    What can we expect for the new Tennis season? Any changed to this year? Any promotions? Tennis achievements and Tiers-contests would be awesome!

    Although we haven’t yet publicly announced our 2020 Tennis plans, we’re excited to show you all what we have in store!

    We noted your suggestion & appreciate your insight and desire to make our product as player-friendly as possible, user feedback is paramount to us! For future reference, we also monitor all feature and product suggestions emailed to our Customer Support team at support@draftkings.com.

    Im in MS and can bet on all of the college i want, but cant play NCAAF DFS. Which up until it became blocked, was one of my best sports.

    Daily fantasy sports has different regulatory requirements in various states. We abide by all fantasy sports state laws and regulations, which to be clear are independent of sports betting regulation and laws. We have no changes to announce at this time.

    Make it Reign!

    - DraftKings Community Team

  • cheezpizza

    Ok. Can yall improve your payout structure on the GPPs for pretty much every sport?
    From what ive read today, almost everyone is tired of the completely top heavy payout structure. Where it feels like you have to win a lottery to actually make it worth playing.

  • Zieg30

    One DFS’er mentioned that he came in 12th out of 4.4k entrants in a $10 NHL contest and got back $80. He suggested that that should have been $250 minimum, and I agree. The top number should be cut, and the % of entrants receiving money back should be cut, and the top end should be flatter. 12th out of 4.4k should be much more than a mere 8x.

  • waffles2003

    This thread has been going on for one year and nothing on DK has changed. It is obvious to me they do not listen to their customers so don’t waste your time.

  • bigez952

    @waffles2003 said...

    This thread has been going on for one year and nothing on DK has changed. It is obvious to me they do not listen to their customers so don’t waste your time.

    You obviously don’t follow this thread very much as 2X min cashes in the smaller GPP’s and the mini max GPP’s were direct result of feedback given in this thread. The payout structure for large field tournaments isn’t going to change as more people care about the 1st place prize than what 12th place gets.

  • TeamTwerk

    Abysmal sizing for NFL. Everything filling up 5 hours in advance. How is it possible to be so consistently wrong on these things with data from years past showing about how popular Saturday DFS football would be?

  • jayzee666

    Any chance we can get a non- satellite, non 150 mme, non 33k entrants NBA contest for 7 pm that is under a dollar?? I know that would break your algorithms, but throw us a bone here!!

    I have checked for the last few hours and the 3 non satellite contests have not filled so your algorithms must be a little off today.

  • jayzee666

    @jayzee666 said...

    Any chance we can get a non- satellite, non 150 mme, non 33k entrants NBA contest for 7 pm that is under a dollar?? I know that would break your algorithms, but throw us a bone here!!

    I have checked for the last few hours and the 3 non satellite contests have not filled so your algorithms must be a little off today.

    Same complaint for today.
    I don’t want to have the only non sat contest options on a small 4 game slate for under a dollar to be a 25000 and 9000 entry contest.
    I know this is chump change for u guys, but how hard is it to offer at least the dime time contests of 1100 entries you have in the past??? These contests will faster than your mega entry contests – they always do.

  • rausch180

    @DraftKings_CM said...

    In addition lineup tools such as optimizers must require multiple, substantive, independent decisions by the users in order to generate a lineup, and content providers must ensure that their customers are not commonly generating the same or substantially similar lineups as an output of the tools

    In DraftKings opinion is it really “substantive” that you can simply exclude 2 injured or irrelevant players from the player pool and that then allows you to run and find the optimal lineup from a site’s optimizer?

  • DraftKings_CM

    • DraftKings Representative

    From what ive read today, almost everyone is tired of the completely top heavy payout structure. Where it feels like you have to win a lottery to actually make it worth playing.

    Your fellow RG community member bigez952 summarized it very well. Generally, the 1st place prize drives more users to enter a contest than the 12th place prize.

    If there’s one thing we try to reiterate, it’s our intent to meet the wants of all users. We offer a diverse range of game variants, payout structures, and slate sizes in order to satisfy a wide range of user preferences.

    We’ve discussed this topic at large a few months back in this thread, you can check that discussion out here: https://rotogrinders.com/threads/draftkings-community-what-would-you-like-to-know-2498166?page=71#reply-3069611

    One DFS’er mentioned that he came in 12th out of 4.4k entrants in a $10 NHL contest and got back $80. He suggested that that should have been $250 minimum, and I agree. The top number should be cut, and the % of entrants receiving money back should be cut, and the top end should be flatter. 12th out of 4.4k should be much more than a mere 8x.

    Thanks for the feedback, Zieg30. Your suggestion has been noted and will be taken it into consideration as we review contest performance & evaluate for opportunities to innovate (where necessary). We also monitor all feature and product suggestions emailed to our Customer Support team at support@draftkings.com.

    This thread has been going on for one year and nothing on DK has changed. It is obvious to me they do not listen to their customers so don’t waste your time.
    You obviously don’t follow this thread very much as 2X min cashes in the smaller GPP’s and the mini max GPP’s were direct result of feedback given in this thread. The payout structure for large field tournaments isn’t going to change as more people care about the 1st place prize than what 12th place gets.

    To echo what bigez952 said, topics surfaced in this thread have driven a lot of change in support of the user experience over the past year plus. From miniMAX & the new Lineups Page, to the new App Lobby experience & payout structures, we read & report on all feedback. Although not every user suggestion is actionable (all dependant on forecasting & testing results), we assure you that every user suggestion is heard & we will continue to campaign for internal change in favor of the experience for all users.

    Abysmal sizing for NFL.

    The data we had from years past was collected when there were weeks with 2 Saturday games, where this was the first season with 3. Last year we offered a $1M and $800K contest for the two Saturday slates and neither contest filled. The year-over-year changes in number of games, start time, and headline price point all contributed to earlier fill times than expected.

    You have our commitment to use the resulting data collected from this season as well as seasons past to make adjustments for next year & beyond.

    Any chance we can get a non- satellite, non 150 mme, non 33k entrants NBA contest for 7 pm that is under a dollar??
    Same complaint for today.

    Check out our NBA $400 Dime Time [Just $0.10!] here: https://www.draftkings.com/draft/contest/83609223

    In DraftKings opinion is it really “substantive” that you can simply exclude 2 injured or irrelevant players from the player pool and that then allows you to run and find the optimal lineup from a site’s optimizer?

    Please refer to our Terms of Use: https://www.draftkings.com/terms-of-use

    FOR CONTENT PROVIDERS / OPTIMIZATION TOOLS
    Content providers are expressly prohibited from engaging in the distribution of pre-built lineups that require no substantive input from the user.

    – Lineup tools must require multiple, substantive, independent decisions by the users in order to generate a lineup
    – Providers must ensure that their customers are not commonly generating the same or substantively similar lineups as an output of the tools

    DraftKings reserves the right to enforce its Terms of Use if DraftKings, in its sole discretion, determines that the services provided by a content provider’s platform (including but not limited to websites, mobile applications, or social media accounts) is detrimental to the Company brand or brands, including, without limitation, in any manner that is disparaging or that otherwise portrays DraftKings in a negative light, or has a negative impact on the integrity of DraftKings’ product or business operations.

    We do not hesitate to take enforcement action against companies, content providers, or optimizers that are not compliant. To notify us of any concerns, email gameintegrity@draftkings.com

    Happy Holidays to you & yours from all of us at DraftKings!

    - DraftKings Community Team

  • superstars92

    • 448

      RG Overall Ranking

    • Ranked #91

      RG Tiered Ranking

    This is a crazy idea, but would you ever consider making an injured player (who’s going to obviously get a 0) some negative price (say -3k for an NBA player). I already see DK sometimes makes players go under 3k for NBA (playoffs) and now 2k for NFL (defenses). I was wondering becuase that would make it super interseting if you did the above scenario lol.

  • bigez952

    @DraftKings_CM said...

    Please refer to our Terms of Use: https://www.draftkings.com/terms-of-use

    FOR CONTENT PROVIDERS / OPTIMIZATION TOOLS
    Content providers are expressly prohibited from engaging in the distribution of pre-built lineups that require no substantive input from the user.

    – Lineup tools must require multiple, substantive, independent decisions by the users in order to generate a lineup
    – Providers must ensure that their customers are not commonly generating the same or substantively similar lineups as an output of the tools

    DraftKings reserves the right to enforce its Terms of Use if DraftKings, in its sole discretion, determines that the services provided by a content provider’s platform (including but not limited to websites, mobile applications, or social media accounts) is detrimental to the Company brand or brands, including, without limitation, in any manner that is disparaging or that otherwise portrays DraftKings in a negative light, or has a negative impact on the integrity of DraftKings’ product or business operations.

    We do not hesitate to take enforcement action against companies, content providers, or optimizers that are not compliant. To notify us of any concerns, email gameintegrity@draftkings.com

    Happy Holidays to you & yours from all of us at DraftKings!

    – DraftKings Community Team

    This has been talked about hundreds of times in many different threads and I am convinced there is nothing that actually can be done to stop massive lineup trains in cash which is why I just quit playing them all together. I know for a fact that every optimizer I have ever used you can just exclude 2 guys in IR and click optimize. That is far from a substantive independent decision in order for everyone to land on the same lineup. Lineup selling and selling projection models really are the same thing except with the projection models users just need to click the mouse a few more times.

    However even if these rules get more strict where you have to lock 2 players instead of just excluding it still would be easy for everyone to land on the same lineup but just may take a couple extra clicks to identify the 2 value pieces to lock.

    The only solution I see which I know will never happen would be to ban publicly sold projection models the same way lineup selling currently is. At this point I actually think the opposite should be done and if these amazing pro built projection models which give users the same lineup is legal then so should the crappy Twitter lineup sellers. I would much rather face a lineup train of bought lineups from some nobody on twitter than a train of optimal lineups from a professionally ran projection system.

  • Boooooourns

    • 2016 DraftKings FHWC Finalist

    Regarding duplicate lineups. Just brainstorming here, this is probably a silly idea but what about not letting duplicate lineups exist at all.

    Make a contest so that if one person enters a lineup, no other person trying to submit that lineup can do it. They get a message or alert, saying, “This lineup gas been submitted already”. There is an advantage to entering the contest early as less people have entered lineups you can duplicate. If someone edits their lineup, they cant change it to one that someone already has. There are many issues with this that would need to be addressed. Like what happens with late swap or what happens if two people click submit at the same time with the same lineup etc..

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