INDUSTRY FORUM

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  • DraftKings_CM

    • DraftKings Representative

    On behalf of DraftKings, we are proud to announce our newly created Community team. Our group was formed to listen, engage, and advocate for the player community at large while championing our industry leading commitment to a world class game experience. We are here to represent your feedback inside the walls of DraftKings, because your ideas can help us deliver an increasingly better experience for all players. You can read our introductory post here: https://rotogrinders.com/threads/draftkings-cm-is-now-on-rotogrinders-2496208

    Now it’s your chance – what would you like to know? Do you have a suggestion you would like to share? We will do our best to answer all honest and respectful questions you post in this thread, in turn we hope to help players like you have a better understanding of how the world’s largest fantasy sports ecosystem works. Please allow us some time before responding to your questions and comments, you deserve well thought out answers – and that takes time.

    - DraftKings Community Team

  • DefinitelyMiami

    Draftkings is it possible to lower the NHL two a Days achievement to a amount of days that people who play every day can atain?

  • lester461

    @DefinitelyMiami said...

    Draftkings is it possible to lower the NHL two a Days achievement to a amount of days that people who play every day can atain?

    Same with NBA Two-Sport-Athlete. Impossible to achieve the full amount since there was no other sport on Christmas besides NBA.

  • DraftKings_CM

    • DraftKings Representative

    Are we really not getting XFL offerings in New York? Seems like that’s going to bode well for future contests and the league in general when gambling on it is restricted lol
    Isn’t that a New York problem and not DraftKings in that they wrote up some language not allowing new types of contests to be offered without going through another round of government approvals?
    Yeah I’d imagine it’s mainly New York at fault here. Just seems like there had to have been some period of time in which DK could’ve at least gotten the process started up so it’d be ready for the season
    The problem is that New York is dumb and charges insane fees to refile and add on sports. XFL might not even last more than a season and won’t be huge to start with so probably isn’t worth it to DraftKings to spend $50,000 to $100,000 trying to get it added.

    Daily fantasy sports has different regulatory requirements in various states. We abide by all fantasy sports state laws and regulations, which to be clear are independent of sports betting regulation and laws.

    It looks like DK now let you edit your lineup after a single click of the “update entry” button. In the past you had to click another confirm button for the edit to go through. That used to annoy me because sometimes I would forget to click the final button and the change wouldn’t go through. Well done.

    Happy you enjoy the change!

    User feedback is paramount to us over here at DraftKings. For future reference, we also monitor all feature and product suggestions emailed to our Customer Support team at support@draftkings.com.

    Draftkings is it possible to lower the NHL two a Days achievement to a amount of days that people who play every day can atain?
    Same with NBA Two-Sport-Athlete. Impossible to achieve the full amount since there was no other sport on Christmas besides NBA.

    We carefully set the top milestone threshold for Achievements such as the ‘Two-A-Days’ Achievement for Hockey (150 days respectively) & the ‘Two-Sport Athlete’ Achievement for Basketball (164 days respectively) to a number attainable for users.

    Many don’t realize that these thresholds do not represent 100% of the days in which these events occur, which we do to assure that all milestones are attainable. What this means is that you can miss a certain number of days and still be able to reach each of these milestones. If you’ve exceeded that number of days, you may not reach the top milestone for that Achievement.

    For full Terms & Conditions: https://www.draftkings.com/achievements-faq

    Make it Reign!

    - DraftKings Community Team

  • DefinitelyMiami

    Draftkings that’s absolutely false
    There simply aren’t 150 days on this seasons NHL schedule with a game before 745 eastern and also 745 eastern or later. There just arent

  • DraftKings_CM

    • DraftKings Representative

    There simply aren’t 150 days on this seasons NHL schedule with a game before 745 eastern and also 745 eastern or later.

    Though it is one of our most difficult achievements, we can assure you that Milestone 7 (150 days) for the ‘Two-A-Days’ hockey achievement is attainable and that there are more than 150 days on the NHL schedule with games starting before and after 7:45PM ET. If you seek further confirmation, please contact support@draftkings.com and one of our agents will provide additional clarity as needed.

    Make it Reign!

    - DraftKings Community Team

  • SkateFiend

    Can you tell us how bonuses (crowns, tickets) are taxed at DK? Are they added onto winnings or profits even if I use them to enter contests and fail to cash?

    I asked this question to tax experts on this forum and it seems they can only offer speculation. FD apparently told their players that bonuses will be treated as entry fees when used in contests, but their 1099 form tell a different story.

  • bp90

    @DraftKings_CM said...

    Let’s talk XFL.

    Last night at 7PM, we posted our first ever XFL contests! We intentionally did not post the Featured XFL contest at the time, we wanted to gauge how players would respond first.

    This afternoon, we took down all of the previously posted XFL contests, so we could replace them with new roster positions. We think this last minute change will make everyone very happy!

    You can find a full breakdown of the updated roster positions via our XFL Contest Rules found at https://www.draftkings.com/help/rules/18.

    If you already entered into one of the XFL contests that we took down, don’t worry – we got you covered. We have refunded your entry fees, and credited your account with a $10 ticket to play in our largest XFL contest next weekend! This contest will be posted in the next few days, anyone who receives this ticket will be notified when the contest is posted.

    This was a special opportunity for us to make sure the launch of XFL is well received by all, we hope everyone supports our decision and appreciates our giveback to the players who showed their immediate support. If you have any questions, please let us know – we want to see XFL DFS succeed as much as you do!.

    Make It Reign!

    - DraftKings Community Team

    I’m not happy. You could have kept the old contests up and still made this latest format have the featured tournament. I hope this doesn’t become a trend.

  • jjss

    Will there be Nascar Achievements?

  • DefinitelyMiami

    Nascar Achievements please?

  • snajuice

    yup would love to see some Nascar Achievements

  • jfryrapap

    Will we see XFL Achievements this year?

  • uptowndirt

    Yep, same. XFL Achievements.

  • DraftKings_CM

    • DraftKings Representative

    Can you tell us how bonuses (crowns, tickets) are taxed at DK? Are they added onto winnings or profits even if I use them to enter contests and fail to cash?

    DraftKings has requested and has been granted an extension to deliver U.S. Form 1099-MISC for DFS customers, and where applicable U.S. Form W2G for SportsBetting customers. This short delay allows us to verify that calculations match IRS expectation. More details will be made available soon, until that time we cannot comment.

    I’m not happy. You could have kept the old contests up and still made this latest format have the featured tournament. I hope this doesn’t become a trend.

    Just as we experiment with different payout curves & contest structures to find the “sweet spot”, a sport as new as the XFL will require some testing and adjusting. The difference is, given the lack of historical player or team data to lean on, we have to test everything with the XFL. This includes payout curves and contest structures, as mentioned, but also with player pricing and roster configurations. As is the case with the XFL itself, XFL DFS is rather undefined at the moment, and only time will tell what the product will shape up to be. Everything was on the table, when we saw feedback from the community – we immediately adjusted.

    With that adjustment, we made sure everyone would be well compensated by refunding the initial entry, and credited your account with a $10 ticket to play in our largest XFL contest this weekend – a more than fair result according to feedback from the community.

    Will there be Nascar Achievements?

    Hmm, this seems like a pretty good idea….

    Will we see XFL Achievements this year?

    At this time, it is highly unlikely that we offer XFL achievements for the inaugural season, given the lack of historical player & team data.

    Make it Reign!

    - DraftKings Community Team

  • bigez952

    @DraftKings_CM said...

    DraftKings has requested and has been granted an extension to deliver U.S. Form 1099-MISC for DFS customers, and where applicable U.S. Form W2G for SportsBetting customers. This short delay allows us to verify that calculations match IRS expectation. More details will be made available soon, until that time we cannot comment.

    Will there ever be a year where you don’t need an extension to get these 1099’s out? You would think that year over year the process could be streamlined a little.

  • bure10

    Will the Clash count towards Nascar achievements?

  • DraftKings_CM

    • DraftKings Representative

    Will there ever be a year where you don’t need an extension to get these 1099’s out? You would think that year over year the process could be streamlined a little.

    With the addition of new games, promotions, loyalty rewards, and events each year, it can become a complex process to assure the accuracy of all documentation is met. While these changes may not affect every individual’s experience, we must assure the accuracy of all documentation is met prior to sending to our customers.

    Will the Clash count towards Nascar achievements?

    NASCAR Achievements..? What NASCAR Achievements..?

    Make it Reign!

    - DraftKings Community Team

  • DraftKings_CM

    • DraftKings Representative

    Will there be DK nascar rewards?
    Will there be Nascar Achievements?
    Nascar Achievements please?
    yup would love to see some Nascar Achievements
    Will the Clash count towards Nascar achievements?
    NASCAR Achievements..? What NASCAR Achievements..?

    Oh, would you look at that: https://www.draftkings.com/lp/achievements#/nas/Regular

    Make it Reign!

    - DraftKings Community Team

  • SkateFiend

    @DraftKings_CM said...

    Can you tell us how bonuses (crowns, tickets) are taxed at DK? Are they added onto winnings or profits even if I use them to enter contests and fail to cash?

    DraftKings has requested and has been granted an extension to deliver U.S. Form 1099-MISC for DFS customers, and where applicable U.S. Form W2G for SportsBetting customers. This short delay allows us to verify that calculations match IRS expectation. More details will be made available soon, until that time we cannot comment.

    I’m not happy. You could have kept the old contests up and still made this latest format have the featured tournament. I hope this doesn’t become a trend.

    Just as we experiment with different payout curves & contest structures to find the “sweet spot”, a sport as new as the XFL will require some testing and adjusting. The difference is, given the lack of historical player or team data to lean on, we have to test everything with the XFL. This includes payout curves and contest structures, as mentioned, but also with player pricing and roster configurations. As is the case with the XFL itself, XFL DFS is rather undefined at the moment, and only time will tell what the product will shape up to be. Everything was on the table, when we saw feedback from the community – we immediately adjusted.

    With that adjustment, we made sure everyone would be well compensated by refunding the initial entry, and credited your account with a $10 ticket to play in our largest XFL contest this weekend – a more than fair result according to feedback from the community.

    Will there be Nascar Achievements?

    Hmm, this seems like a pretty good idea….

    Will we see XFL Achievements this year?

    At this time, it is highly unlikely that we offer XFL achievements for the inaugural season, given the lack of historical player & team data.

    Make it Reign!

    - DraftKings Community Team

    Thank you for the reply. What worries me (and some other people) is that depending on how DK or IRS calculates bonuses like crowns, I may have to pay taxes even when I lost money for the year. My understanding is that vouchers and coupons are generally not taxed. Please keep us posted.

  • hypegotti

    Why didn’t the Apple Watch app work? It says to log into phone, I do, refreshes and repeat

  • DraftKings_CM

    • DraftKings Representative

    Why didn’t the Apple Watch app work? It says to log into phone, I do, refreshes and repeat

    Though the timeline is unclear at this time, we can assure you that a solution is in the works.

    Make it Reign!

    - DraftKings Community Team

  • cheezpizza

    How about late swap in tennis?
    I just had a lineup with three WD players that hadnt even reached their match time and i could do nothing about it.
    Dumb setup.

  • DraftKings_CM

    • DraftKings Representative

    How about late swap in tennis?

    We are currently challenged by inconsistencies with start time accuracy for individual matches in Tennis, which prevents the implementation of Late Swap.

    Rest assured, we are exhausting all options available in order to make DraftKings Tennis the best experience possible.

    Make it Reign!

    - DraftKings Community Team

  • skleni

    @DraftKings_CM said...

    We are currently challenged by inconsistencies with start time accuracy for individual matches in Tennis, which prevents the implementation of Late Swap.

    Rest assured, we are exhausting all options available in order to make DraftKings Tennis the best experience possible.

    The least you could to would be to allow late swap until the start of the first match of each individual tournament…in many weeks, the US tournaments start much later than the Europe one’s and there should not be inconsistencies regarding the start of the very first match of each day

  • DraftKings_CM

    • DraftKings Representative

    The least you could to would be to allow late swap until the start of the first match of each individual tournament

    Though we can’t guarantee anything, we will continue to evaluate alternative solutions to make our Tennis product as player-friendly as possible. We appreciate your feedback & also monitor all feature and product suggestions emailed to our Customer Support team at support@draftkings.com.

    Make it Reign!

    - DraftKings Community Team

  • telestraightshooter

    Suggestion: discount the winning $$ returned to clone trains in single entry cash contests

    If a Cash Clone Train extends over 10% of entries…..
    … then reduce their return from 200% to say (125% or 150%)….
    …. & extend the cash line.

    The problem is Cash contests have become unplayable for many because of Clone Trains generated by optimizers & sold to the public by touts.

    Casual duplicate LU’s in a clone trains should not have winnings reduced.
    Habitual Clone Train riders is the target and can easily be spotted based on past clone train participation.

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