INDUSTRY FORUM

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  • DraftKings_CM

    • DraftKings Representative

    On behalf of DraftKings, we are proud to announce our newly created Community team. Our group was formed to listen, engage, and advocate for the player community at large while championing our industry leading commitment to a world class game experience. We are here to represent your feedback inside the walls of DraftKings, because your ideas can help us deliver an increasingly better experience for all players. You can read our introductory post here: https://rotogrinders.com/threads/draftkings-cm-is-now-on-rotogrinders-2496208

    Now it’s your chance – what would you like to know? Do you have a suggestion you would like to share? We will do our best to answer all honest and respectful questions you post in this thread, in turn we hope to help players like you have a better understanding of how the world’s largest fantasy sports ecosystem works. Please allow us some time before responding to your questions and comments, you deserve well thought out answers – and that takes time.

    - DraftKings Community Team

  • Jbodnar

    Me too!

  • joephoto

    DK responded to my email already. They are aware of the mix-up.

  • thegeneral391

    they will fix this for everyone or do we need to contact individually?

  • joephoto

    @thegeneral391 said...

    they will fix this for everyone or do we need to contact individually?

    Their message stated they were aware of innacurate Monthly Tier levels for “some users”.
    They responded to my email quickly.
    I’d let them know.

  • Steverino01

    I came here to see if anyone else was at the wrong tier level this month.Good to know that I’m not the only one.

  • yisman

    @joephoto said...

    Did DK not realize this is a leap year ? Feb 29th crowns count too.
    You did not account for my crowns neither claimed nor earned into my monthly total.
    I am a Diamond ! Not a Platinum ! Please adjust, Thank you

    same issue, although I got the required crowns in 28 days so it wasn’t a leap year issue, IMO.

  • Steverino01

    @joephoto said...

    Their message stated they were aware of innacurate Monthly Tier levels for “some users”.
    They responded to my email quickly.
    I’d let them know.

    Yea I got a quick response also. Mine is fixed now.

  • thegeneral391

    monthly tier fixed but the daily reward have yet to be adjusted

  • joephoto

    @thegeneral391 said...

    monthly tier fixed but the daily reward have yet to be adjusted

    I also claimed 10,525 crowns this AM that I was able to rollover from last months achievements.
    Hope they show up with tomorrow “update” towards March. Not there yet.

  • blimes

    NBA 2020 FBWC $40 Qualifier Ticket

    I won one of these tickets a while back and dont know if I have ever seen a contest I can enter it into does draftkings plan on having a 40$ tourney to use it in??

    Thanks
    Adam

  • DraftKings_CM

    • DraftKings Representative

    We identified and solved the issue which had resulted in some of our players’ daily rewards reflecting the wrong status tier for March. If you believe your account status tier for the month of March is still inaccurate, please email support@draftkings.com and we would be happy to review and correct any discrepancies as needed!

    Make it Reign!

    - DraftKings Community Team

  • damon2479

    Just curious if DraftKings answers all questions here. I have one on page 90 that hasn’t been responded to?

  • DraftKings_CM

    • DraftKings Representative

    I believe it allowed you to look up contests and tournament results from years back. I started playing NBA DFS back in the days Condia played. Can you please list the link for all sports?

    Hi damon2479!

    Worry not, we do answer all user questions in this thread that fall within our team’s scope. DraftKings allows our players to view CSV results from individual past contests, but we’re not necessarily sure if that’s what you’re asking for. Would you mind elaborating on which links exactly you are looking for? This will help us find the right answer for you.

    Make it Reign!

    - DraftKings Community Team

  • DraftKings_CM

    • DraftKings Representative

    For those of you that haven’t heard the news, Season 1 of our new Championship Series kicked off this past weekend with the 2020 Fantasy Hockey World Championship.

    You may be wondering “what does this mean for live & online finals going forward?” The answer: forget everything you know about DraftKings live finals from past years.

    The Championship Series is a fresh start. A new vision. The evolution of live DFS and Sports Betting, presented as a live finals experience. 9 live championships. 45 competitions. $100,000,000 Guaranteed. To learn more, visit: https://www.draftkings.com/lp/championship-series

    Given that the Championship Series is new for our players, nobody knows what to expect yet! If you have any questions, fire away! We’re happy to provide additional clarity, as needed.

    Make it Reign!

    - DraftKings Community Team

  • TheDataDetective

    • Blogger of the Month

    Now that the NBA season is suspended and will almost certainly be shortened even if it does continue, what will DK do for all of us who are dutifully chasing the Fantasy Basketball Ironman achievement? Having played paid contests in all 136 slates this season I would be hugely disappointed to not receive the 25k crown reward. Please do the right thing, DK, and honor this achievement regardless of what happens to the rest of the NBA season.

  • Yeoman

    @TheDataDetective said...

    Now that the NBA season is suspended and will almost certainly be shortened even if it does continue, what will DK do for all of us who are dutifully chasing the Fantasy Basketball Ironman achievement? Having played paid contests in all 136 slates this season I would be hugely disappointed to not receive the 25k crown reward. Please do the right thing, DK, and honor this achievement regardless of what happens to the rest of the NBA season.

    Seems to me the right thing to do would be to reduce the requirement by one for each day of the suspension. That’s more or less how they seem to be treating the tennis ironman.

  • TheDataDetective

    • Blogger of the Month

    @Yeoman said...

    Seems to me the right thing to do would be to reduce the requirement by one for each day of the suspension. That’s more or less how they seem to be treating the tennis ironman.

    I agree. That’s exactly what I meant, although I guess I wasn’t clear

  • TheRyanFlaherty

    Yes, also hoping that all Ironman achievements are modified (if need be) to reflect whatever happens with these seasons.

    If I can take a moment to focus on something admittedly not as important as the actual reason these games are suspended….as a smaller stakes player these achievements are something I rely on to play. They are the sole reason I play NHL and NBA every night, to get the 25k crowns and then to parlay that into a couple months of Diamond Tier rewards. It’s be pretty devastating to me, again realize there’s much worse things going in right now, but in terms of fantasy and a hobby, of these somehow get taken away.

  • rgriffin37

    I’m guessing there won’t be a concrete answer on the Ironman achievement until the NBA decides how long the postponement will last. As has been said, I also think they will honor the Ironman achievement in some way depending on if the season is played in full but ends later, is shortened to some extent, etc.

  • DraftKings_CM

    • DraftKings Representative

    Now that the NBA season is suspended and will almost certainly be shortened even if it does continue, what will DK do for all of us who are dutifully chasing the Fantasy Basketball Ironman achievement?
    Yes, also hoping that all Ironman achievements are modified (if need be) to reflect whatever happens with these seasons.
    I’m guessing there won’t be a concrete answer on the Ironman achievement until the NBA decides how long the postponement will last.

    Everyone at DraftKings understands the feeling of uncertainty that is in the air, this is an unprecedented moment in the history of sports that fans, athletes, and supporting companies such as DraftKings are working though. We don’t have all the answers – but we did want to share that our coworkers are monitoring the situation closely. You have our commitment to follow up once we have an update regarding NBA Achievements.

    Seems to me the right thing to do would be to reduce the requirement by one for each day of the suspension. That’s more or less how they seem to be treating the tennis ironman.

    The adjustments made to our Tennis Achievements were in response to Tennis cancellations. The NBA has suspended the season with no cancellations at this time, therefore the circumstances are different.

    Our coworkers across many different departments within DraftKings will continue to monitor the NBA suspension & adjust accordingly, in turn we will share more insight in the future as time progresses.

    Make it Reign!

    - DraftKings Community Team

  • bure10

    Thats not too optimistic. A simple response that they will honor the achievements in some way or the other would have been nice.

    People that have grinded 150+ and 130+ days in NHL and NBA are not going to be too incentivized to even look at achievements anywhere else moving forward if there is nothing done or said about these ones. We know that NBA wont start for another thirty days. Its quite simple to reduce the days needed by every day the schedule is reduced in NHL and NBA and award accordingly. We know specific achievements for goals, double doubles etc.. might not be able to be adjusted but the ironman x2 and gym rat most certainly can.

  • generosorizzo18

    true bure sounds like there trying to weazel out of achievments!!!

  • bure10

    @generosorizzo18 said...

    true bure sounds like there trying to weazel out of achievments!!!

    I dont want to keep grinding golf showdowns if I know they might pull the plug when they feel like. I dont care if they give a percentage of the crowns since the season wasnt completed but there should be something to instill confidence.

  • TheRyanFlaherty

    @generosorizzo18 said...

    true bure sounds like there trying to weazel out of achievments!!!

    Maybe it’s just semantics, but I think it’s more just not wanting to commit to anything and hoping the NBA/NHL finish the season in the not to distant future in a manner that makes it a moot point and something they don’t have to make a decision on…

    I will say if they were not to reward those achievements, even if those seasons are canceled, I’d be rather livid and it’s likely a point where I’m done with DFS. I think it would be pretty shitty since I’m 91% and 89% through the Ironman. It’s not some situation where they played a month and I expect them to payout for a quarter of the season.
    But I guess there’s no point getting worked up until we see what happens. DK is the only site I even really play on anymore and a big reason is due to their offerings, programs and the fact they seem to govern them with some common sense (which is more than I can say for some others) so I’m willing to give the benefit of the doubt until proven otherwise.

  • bure10

    @TheRyanFlaherty said...

    Link Quo

    You have summed it up pretty well. Im still jaded over the Bachelor Millionaire Maker scandal (Tanner still is playing on DK) that its hard to trust it but they are usually good at solving the issues and making it right.

    I understand if they end the goals, double doubles, points bonus, three pointers etc… but the ironmans are a lot of crowns for someone that grinds low stakes.

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