INDUSTRY FORUM

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  • DraftKings_CM

    • DraftKings Representative

    On behalf of DraftKings, we are proud to announce our newly created Community team. Our group was formed to listen, engage, and advocate for the player community at large while championing our industry leading commitment to a world class game experience. We are here to represent your feedback inside the walls of DraftKings, because your ideas can help us deliver an increasingly better experience for all players. You can read our introductory post here: https://rotogrinders.com/threads/draftkings-cm-is-now-on-rotogrinders-2496208

    Now it’s your chance – what would you like to know? Do you have a suggestion you would like to share? We will do our best to answer all honest and respectful questions you post in this thread, in turn we hope to help players like you have a better understanding of how the world’s largest fantasy sports ecosystem works. Please allow us some time before responding to your questions and comments, you deserve well thought out answers – and that takes time.

    - DraftKings Community Team

  • hypegotti

    Get that Apple Watch app up and running to run upon return?

  • bure10

    The eNas this morning was a complete disaster please do not make a habit of continuously bumping the lock time minutes before the slate starts.

  • whoisjohngalt420

    @bure10 said...

    The eNas this morning was a complete disaster please do not make a habit of continuously bumping the lock time minutes before the slate starts.

    No emails either to warn anybody. May have been a good idea to do so.

  • bure10

    Its also brutal since there is really no live scoring and its been almost an hour since the event is done with no movement on scoring. Whats the point really.

  • whoisjohngalt420

    @bure10 said...

    Its also brutal since there is really no live scoring and its been almost an hour since the event is done with no movement on scoring. Whats the point really.

    Agreed. yeah i stopped paying attention once i realized there was no point in following live scoring. Sort of a mess. At least they tried i guess.

  • DefinitelyMiami

    I hate to be the one who always complains buuuut….

    DK you can’t be so flippant about lock time! You set the lock time so most people made their lineups assuming no starting positions would be finalized before lock

    And then you changed it

    WTF?

  • bure10

    At 1222 they went from 1 to 130, at 119 they went from 130 to 140 and at 139 (one minute before) they went from 140 to 145 this is incredibly stupid and the fact there is no live scoring and its now 5PM and no scoring update makes this product one of the worst Ive seen them roll out.

  • whoisjohngalt420

    I was able to use the time to adjust my line up to include as many players in good starting positions as possible. Since I am a Noob to Nascar I am not sure if thats even good lol. i keep going from winning money to losing everything since it’s ended. A little confusing.

    For the longest time scoring was showing I had finishers 2, 3, 4, 5,6 and 12 .. def feel punked and trolled seeing that then update an hour later lol

    Not to mention I was an idiot and allowed myself to get snaked into adding $42 in entries to my $10 Entry after 1pm with the Noob in me thinking it was good to see the qualifying.

    Personally the worst user experience i have ever had on DK.

    Oh well. I guess the only mistake in life is the lesson not learned.

  • DraftKings_CM

    • DraftKings Representative

    What are the chances you may offer in near future, for League of Legends DFS, some type of Online ‘Live Final’ style event for which we could play qualifiers for?
    Will there be MLB sim games at DK?

    We appreciate the creative suggestions! Your feedback has been shared and opportunities will be evaluated as we make plans for the future. Don’t forget, we also monitor all feature and product suggestions emailed to our Customer Support team at support@draftkings.com.

    Will eNascar entries on April 5th accumulate into the same total NAS achievement balance we have already ?
    No, esports

    DefinitelyMiami is correct, eNAS contests will count towards our ESports
    Achievements program. For anyone that hasn’t seen the eSports Achievements program, you can check it out here: https://www.draftkings.com/lp/achievements#/esp/April

    It also looks like League of Legends has no matches after April 20th, so my question is… It seems it is impossible for people from NY and Iowa to complete the month long eSports achievements?

    With the dynamic nature of LOL Playoff scheduling we are not able to confirm the remaining schedule in advance. The Fantasy Esports program encompasses all of our Esports contests site-wide, with game specific Achievements such as Rift Smurfing.

    We anticipate the LOL Playoff schedule to be announced on or around April 20th.

    Gotta give DK a ton of credit. They def are listening. Awesome suggestion!!

    Your voices are important to us and they’re always heard! And rest assured, it is likely that there will be adjustments made as we continue to test all of these new products we’ve launched over the past few weeks.

    Get that Apple Watch app up and running to run upon return?

    Though the timeline is unclear at this time, we can assure you that a solution is in the works.

    The eNas this morning was a complete disaster please do not make a habit of continuously bumping the lock time minutes before the slate starts.
    Agreed. yeah i stopped paying attention once i realized there was no point in following live scoring. Sort of a mess. At least they tried i guess.
    DK you can’t be so flippant about lock time! You set the lock time so most people made their lineups assuming no starting positions would be finalized before lock

    We certainly understand the frustration here, but there has been a precedent set for these circumstances, our rules page states:

    - If a race is postponed before it is scheduled to start and is rescheduled to a later time, DraftKings reserves the right to update contest start times to match the start time of the race.

    Rules page: https://www.draftkings.com/help/rules/10

    Further, we do our best to make users aware of these adjustments as they occur, as seen with the @DK_Assist twitter handle below:

    https://twitter.com/DK_Assist/status/1246849894670905345
    https://twitter.com/DK_Assist/status/1246855011235246080

    The reasoning behind the slate being pushed back was to coincide the timing with the start of the event itself. We were continually getting updates on the actual schedule of when the heats would take place versus the official race, and decided to move the lock time to as close to the actual start time of the race as we could. As this was our first eNAS slate, we are confident that we can continue to improve on this as we expand our eNAS offerings.

    Please join our #DKRally to raise money for the United Way’s Covid-19 Relief effort. Learn more at http://draftKings.com/dkrally

    - DraftKings Community Team

  • bure10

    The problem was that the start time moving only allowed us to get one heat in (Placing wise) and not another so it made no point to change the lock time it just frustrated people. Also announcing it on Twitter one minute before lock isnt helpful at all. Just because your rules permit you to do something doesnt mean its a good idea, the contest idea is cool but dont change the lock time continuously and instead focus on live scoring. Either give people time to change based on all qualifying times or none.

  • DefinitelyMiami

    The race wasn’t postponed though, the schedule was out and DK arbitrarily moved lock time more than once. It was totally unfair. I’m all for locking individual games,matches,races etc when they actually start….but not only on a case by case basis when it suits DK

    Please send out email and app push notifications if you do this nonsense again

  • Steverino01

    I for one really appreciates DraftKings giving us the eNASCAR iRacing and hope to see more of it every week until things finally get back to normal.

  • bure10

    @Steverino01 said...

    I for one really appreciates DraftKings giving us the eNASCAR iRacing and hope to see more of it every week until things finally get back to normal.

    I appreciate it dont get me wrong but I still think it was a horrible roll out and they just need live scoring and to not change lock times.

  • Jeddy3

    What is the reason New York is excluded from the Outlaw golf contests? I’m sure there is some legislation, but I’d appreciate you to expand on it.

  • getloose

    • 63

      RG Overall Ranking

    • Ranked #10

      RG Tiered Ranking

    • 2021 DraftKings FHWC Finalist

    @DefinitelyMiami said...

    The race wasn’t postponed though, the schedule was out and DK arbitrarily moved lock time more than once. It was totally unfair. I’m all for locking individual games,matches,races etc when they actually start….but not only on a case by case basis when it suits DK

    Please send out email and app push notifications if you do this nonsense again

    Completely agree here. I understand a clunky roll-out on some of these new products (CSGO would be a much better sweat if you knew how many total rounds were played instead of players remaining), but with this one lock was moved back several times without warning and with the race on original schedule. The first push-back in particular had a major impact on strategy since you could see results from the first heat and this decision was made within an hour of lock and no postponement from the race operator.

  • DraftKings_CM

    • DraftKings Representative

    Please send out email and app push notifications if you do this nonsense again
    I for one really appreciates DraftKings giving us the eNASCAR iRacing and hope to see more of it every week until things finally get back to normal.
    I appreciate it dont get me wrong but I still think it was a horrible roll out and they just need live scoring and to not change lock times.
    Completely agree here.

    Our intent is to design contests to fit the reality of the sport. Contest rules allow DraftKings to make adjustments to contests or player pools reactively to league decisions in sports where this is a necessity, whichever league it may be, to align best with that league’s or governing body’s decisions.

    As is the case with NASCAR, when it is determined within a reasonable time-frame that a race will be delayed, the start time of the contests for that race will also be delayed. eNAS and NAS is the same in that regard, we have done the same for NAS in the past. In addition, we notify players whenever possible, but this is a good scenario to remind everyone that staying informed of late breaking news and changes is part of the skill of the game.

    Can we be better? Yes… we would never deny that. There is always room for improvement. Did we follow the contest rules? Yes. Was there existing precedent? Yes. In the end, we ask everyone to keep in mind this is a brand new game offering with no historical context. As the game evolves, we learn and improve!

    What is the reason New York is excluded from the Outlaw golf contests? I’m sure there is some legislation, but I’d appreciate you to expand on it.

    Industry regulators must pre-approve all new DFS sports in the state of New York. At this time, the Outlaw Tour is not authorised to be offered for DFS contests to NY’ers.

    Please join our #DKRally to raise money for the United Way’s Covid-19 Relief effort. Learn more at http://draftKings.com/dkrally

    - DraftKings Community Team

  • DefinitelyMiami

    DK your intent should be to listen and implement user feedback, not double down on a mistake that was made.

    Like I said, I’m all for late swap but that’s not what this was. For whatever reason (Getting more entries by pushing back lock) you decided to fundamentally change the contest on a whim….and decided to only notify people on Twitter. Not good

  • shmoooly18

    Is there any push for any of the other esports or outlaw golf to be legalized in NY? Only league of legends is killin me

  • elusivesmoke

    • 572

      RG Overall Ranking

    • x3

      2020 DraftKings FBBWC Finalist

    I’m sure I will get brushed off here just as I have been emailing DK support, but its been a month since the FBWC got canceled. Could we have some details as to what the plan is for this event? I’m tired of loaning you my money for free.

  • dbullsfan

    any chance we can get a mini max going for the Outlaw Golf. I really appreciate that we have it but I think we could easily get enough golf degens to fill a decent sized one up similar to the LOL slates.

  • Dunzor

    @elusivesmoke said...

    I’m sure I will get brushed off here just as I have been emailing DK support, but it’s been a month since the FBWC got canceled. Could we have some details as to what the plan is for this event? I’m tired of loaning you my money for free.

    I think the ideal solution would be to convert anyone with a ticket to a live final whose date has past into the cash value of the ticket, and then if they do reschedule the event at a later date then you make it a private invite only contest where everyone has the option to buy their seat back at the same price and enter the contest or just keep the cash they already got and forgo playing in it.

  • mciama2000

    Will we be able to use the April Esports Ironman towards May Rewards tiers?

  • bigez952

    @mciama2000 said...

    Will we be able to use the April Esports Ironman towards May Rewards tiers?

    No since you won’t be able to claim those rewards until May 1st and then those crowns will count towards June rewards.

  • TheRyanFlaherty

    So was there no esports today? Checked hours ago and haven’t seen anything.
    I see some ridiculous times for tomorrow, so now I’m worried that I missed like a lone offering at 3am, in which case I’m going to be super pissed I’ve been wasting my time playing this crap. It would suck that this is the first Ironman with absolutely no margin of error and all of a sudden I was supposed to know that there wouldn’t be the type of offerings we’ve had the first 15 days of the month…

  • bigez952

    @TheRyanFlaherty said...

    So was there no esports today? Checked hours ago and haven’t seen anything.
    I see some ridiculous times for tomorrow, so now I’m worried that I missed like a lone offering at 3am, in which case I’m going to be super pissed I’ve been wasting my time playing this crap. It would suck that this is the first Ironman with absolutely no margin of error and all of a sudden I was supposed to know that there wouldn’t be the type of offerings we’ve had the first 15 days of the month…

    The Counter Strike leagues that they have been offering with mid day lock times for eSports ended as they have been going through the playoffs the last couple of weeks. I was hitting those for my ironman as I liked the mid day lock times. Today was my first day playing the 2am CST LOL slate knowing that the only Counter Strike offer is now a new league with a 4:30am CST lock time but only has 2 games which isn’t ideal.

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