• dlevine

    Does anybody else find that Draftkings is lacking in customer service. I find them to be rude and unhelpful but that may just be a personal thing.

  • einars

    they have been great in all my interactions with them

  • LgndNMyMind

    2012 DSFC Finalist

    I have never had a bad experience, customer service wise when dealing with DK. I play on numerous different sites and find DK to be right there at the top. They usually go out of their way to make it right when I have had issues.

  • xandamere

    They had some difficulties in the NFL season in responding to/communicating about large-scale outages, but other than that, they’re fantastic.

  • fantasystuds

    I have only dealt with them during the NFL stuff and they were god awful. I will never play there again despite the fact that I like their formats better.

  • sabresrock29

    For me it’s hit or miss. It all depends on who you get really but that’s with any customer support issue.

  • MrCalzone

    A bit annoyed they increased rake on some games without any sort of notification.

  • stevietpfl

    Morning Grind co-host, Lead NASCAR Analyst

    • 192

      RG Overall Ranking

    • Ranked #31

      RG Tiered Ranking

    • 2015 FanDuel MLB Playboy Mansion Finalist

    • 2015 FAWBC Finalist

    @winsome said...

    Censorship at its finest in this post. why not simply delete the whole thread if all you’re gonna do is allow people to say their service is great

    Having a discussion about sites is fine, but attacking them without reason isn’t something we’re going to allow. If you want to talk about a post being deleted, please feel free to pm me. Otherwise, leave that stuff off the boards.

    Thread Locked – Continued to try and let you guys talk about this, but you wanted to continue on how we handle the forums. If you want to talk about how we handle the forums, email

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