NFL FORUM

Comments

  • SeanTaylorRIP_OleMiss

    uh ohhhhhh

    EDIT : my advice, email them ASAP

    Admin Note 1: Follow Official DraftKings Status Updates Here

    Admin Note 2: – We are keeping one thread on this subject. Please do not create a separate thread.

  • theiguy

    It’s back up but its very glitchy already. My lineups all show live, some with negative points.

  • jrb13850

    In case any DK reps visit the site, I offer up one possible short term fix for Sundays. Its clear volume is a problem, which is why the problem mysteriously is fixed at 1:03.

    If entries (but not lineups) locked at 12:45 then you would not have late lineup changers and overlay hunters all battling for the same precious resources.

  • slcseas

    DK, we are owed an explanation of why this happened in consecutive weeks and what you are going to do fix whatever critical flaw is in your system. This simply is not an acceptable product at the moment and your loyal customers are owed at least this much.

  • Tsw1999

    Was I the only one not having any problems?

  • 8MileAllstars

    Unreal. I like these guys but they are testing even my patience. Multiple blank teams that were reserved including one in a DK free roll from reddit.

  • slcseas

    @jrb13850 said...

    In case any DK reps visit the site, I offer up one possible short term fix for Sundays. Its clear volume is a problem, which is why the problem mysteriously is fixed at 1:03.

    If entries (but not lineups) locked at 12:45 then you would not have late lineup changers and overlay hunters all battling for the same precious resources.

    Great suggestion. I think this warrants some consideration at this point.

  • soopra

    @jrb13850 said...

    In case any DK reps visit the site, I offer up one possible short term fix for Sundays. Its clear volume is a problem, which is why the problem mysteriously is fixed at 1:03.

    If entries (but not lineups) locked at 12:45 then you would not have late lineup changers and overlay hunters all battling for the same precious resources.

    If volume is a problem, why wouldn’t they just upgrade/increase their servers? Seems like the easiest solution instead of punishing the players for their crappy tech.

  • rotokevin

    2014 RG Bowling Co-Champion, CPA & DFS Tax Guru

    • 2014 FanDuel WFBC Finalist

    @jrb13850 said...

    In case any DK reps visit the site, I offer up one possible short term fix for Sundays. Its clear volume is a problem, which is why the problem mysteriously is fixed at 1:03.

    If entries (but not lineups) locked at 12:45 then you would not have late lineup changers and overlay hunters all battling for the same precious resources.

    Hey, that’s how DraftStreet worked!

  • gencoimports

    At 12:52 I am trying to edit my Step 3 lineup based on late intel and I am shut out. It’s like that scene in The Sting.

    Hopefully the guys I was going to pull end up having big days. It would be like that scene in Let it Ride.

  • JBigg23

    You all are coming to start a riot. They backed out of refunding all entries last week, and will continue to do such things unless you walk away.

  • slcseas

    @soopra said...

    If volume is a problem, why wouldn’t they just upgrade/increase their servers? Seems like the easiest solution instead of punishing the players for their crappy tech.

    It’s a costly upgrade, but after two consecutive weeks it’s hard to think that they can avoid it at this point.

  • Agent575

    I emailed support twice…got one general response so at least I know they have me included in whatever comes from this…

  • larin1477

    • Blogger of the Month

    I got a generic response from Ethan saying they knew it wasn’t working. They were working on it…sincere apologies for.my inconvenience.

  • Linsanity88

    Anyone get a response to a support email? Kind of ridiculous that they don’t even reply to let us know they are aware of the situation.

  • RikkiDee

    • Ranked #5

      RG Tiered Ranking

    paging DHP

  • razorsharp79

    DK froze with 30 seconds left with me hitting submit, yet nothing happened, no MM for me this week….I emailed support, generic reply that solves nothing…last week I could not edit LUs the entire day and did not get a refund…not happy

    Why is RG deleting my experience with DK?

  • gencoimports

    Ethan L (DraftKings)
    Nov 23 01:15 PM

    Hi gencoimports,

    We are aware of the issue and are working diligently to fix it. We appreciate your patience while we resolve the issue. In the meantime, please follow status.draftkings.com for the latest updates on this incident. We apologize for any inconvenience this may cause you and thank you for your patience.

    Regards,

    Ethan L

    Customer Experience Lead
    DraftKings Inc

  • KingEric

    November 23, 2014 1:26PM EST
    [Monitoring] If you wish to cancel any of your entries we will remove them from your contests for you, however, you must email support@draftkings.com by 3PM EST. All voided entries will not be subject to any prize winnings, your entry fee(s) will be refunded and your lineup will be removed from the contest(s).

  • razorsharp79

    @gencoimports said...

    Ethan L (DraftKings)
    Nov 23 01:15 PM

    Hi gencoimports,

    We are aware of the issue and are working diligently to fix it. We appreciate your patience while we resolve the issue. In the meantime, please follow status.draftkings.com for the latest updates on this incident. We apologize for any inconvenience this may cause you and thank you for your patience.

    Regards,

    Ethan L

    Customer Experience Lead
    DraftKings Inc

    We are aware of the issue and are working diligently to fix it. We appreciate your patience while we resolve the issue. In the meantime, please follow status.draftkings.com for the latest updates on this incident. We apologize for any inconvenience this may cause you and thank you for your patience.

    Regards,

    Ben S
    Customer Experience Lead
    DraftKings Inc.

  • Unico10

    • 527

      RG Overall Ranking

    Was up and down
    Was able to enter a lineup about 30 minutes before kickoff

    Wanted to make a couple of switches 5-10 min before kickoff and was unable to…. Doesn’t seem to be as bad as last week… But man! Really?

  • slcseas

    @razorsharp79 said...

    DK froze with 30 seconds left, emailed support, generic reply…last week I could not edit LUs the entire day and did not get a refund.

    Why is RG deleting my experience with DK?

    They want to keep a single thread with issues specific to this week is my best guess. DK reps will be monitoring the thread and, as players, our best shot at an amicable resolution is to keep it from devolving into a “DK sucks” thread.

  • NGJSkillz

    @KingEric said...

    November 23, 2014 1:26PM EST
    [Monitoring] If you wish to cancel any of your entries we will remove them from your contests for you, however, you must email support@draftkings.com by 3PM EST. All voided entries will not be subject to any prize winnings, your entry fee(s) will be refunded and your lineup will be removed from the contest(s).

    they need to post this EVERYWHERE. on the my contests page, on twitter, on their front page, pay rg to post it at the top of this forum. do what they gotta do to eliminate confusion.

    then again they’ll probably say this only affected a small percentage of users. blah.

  • KingEric

    http://status.draftkings.com/

    November 23, 2014 1:26PM EST
    [Monitoring] If you wish to cancel any of your entries we will remove them from your contests for you, however, you must email support@draftkings.com by 3PM EST. All voided entries will not be subject to any prize winnings, your entry fee(s) will be refunded and your lineup will be removed from the contest(s).

  • SeanTaylorRIP_OleMiss

    @KingEric said...

    http://status.draftkings.com/

    November 23, 2014 1:26PM EST
    [Monitoring] If you wish to cancel any of your entries we will remove them from your contests for you, however, you must email support@draftkings.com by 3PM EST. All voided entries will not be subject to any prize winnings, your entry fee(s) will be refunded and your lineup will be removed from the contest(s).

    is this confirmed ? i emailed them asking and still only generic response

  • RikkiDee

    • Ranked #5

      RG Tiered Ranking

    @KingEric said...

    http://status.draftkings.com/

    November 23, 2014 1:26PM EST
    [Monitoring] If you wish to cancel any of your entries we will remove them from your contests for you, however, you must email support@draftkings.com by 3PM EST. All voided entries will not be subject to any prize winnings, your entry fee(s) will be refunded and your lineup will be removed from the contest(s).

    So DK is buying up lineups?

    Smizzle was outraged when FD did this. What say you now Al?

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