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  • RudyPujols

    Hit a $7,500 Friday. Still had old work email address linked to Draftkings, can’t access it now. Can’t get withdrawal to process to PayPal. I’ve sent inquiries to DraftKings using old email address in the email tab but providing the new one in the message body and vice-versa. Been over 4 hours with zero response. Any suggestions on how to get my email changed? Why would DK not allow a user to edit their email address?

  • KCWarriors

    I sent a question to DK today asking how to change my email addy. Haven’t heard back yet.

  • sirrobert6

    • Blogger of the Month

    @RudyPujols said...

    Why would DK not allow a user to edit their email address?

    pretty sure you can.
    On you account information page, very bottom with your mailing address, should be a spot to click edit right there!

  • DraftKings_CM

    • DraftKings Representative

    Hit a $7,500 Friday. Still had old work email address linked to Draftkings, can’t access it now. Can’t get withdrawal to process to PayPal. I’ve sent inquiries to DraftKings using old email address in the email tab but providing the new one in the message body and vice-versa. Been over 4 hours with zero response. Any suggestions on how to get my email changed? Why would DK not allow a user to edit their email address?

    Please be patient as our Support Team works through the tickets in the queue, it has been a very busy week. You have our commitment that your request was not lost in translation, and that our support team will address your request in a timely manner.

    - DraftKings Community Team.

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