INDUSTRY FORUM

Comments

  • Ryazan

    • x3

      2015 FanDuel WFFC Finalist

    • x2

      2015 FanDuel WFBC Finalist

    Remember that PPD a week ago for the WSH vs BAL game where they cancelled it despite no rain? i begged them for my money back cuz i had players from that game and they gave it back to me, 200 bucks. how fair is that to everyone else?

    i wasnt going to say anything, but i am seeing the recent posts about DK and ive had enough of the “integrity” team, which is total garbage.

  • GentryDyson

    I’m just stunned that someone would beg for their money back because a game was PPD. DK didn’t force you to play anyone from that game. Yes, the game should have been played, but it’s part of the game. I could understand if something happened on DK’s end which hindered you from editing lineups or something, but that’s not the case here. Lol, too funny.

  • peteyt

    • 52

      RG Overall Ranking

    • Ranked #41

      RG Tiered Ranking

    • 2018 DraftKings FFWC Finalist

    • 2017 DraftKings FBBWC Finalist

    @kb32dawgs said...

    Hell no I do not deserve a refund. I knew there was a risk of PPD although it was unlikely. But NO ONE deserves a refund for that slate. After lock if a game is PPD, then that’s the risk we took, plain and simple.

    I don’t play MLB (yet), but if I’m understanding the situation correctly this is all that needs to be said ^

    As for high rollers getting preferential treatment here are my three instances during this past NBA season…

    1) 5min before lock I couldn’t edit my H2H contests (all other contests I was able to edit), I kept getting an error. This caused me to panic and change the majority of my larger buy-in contests (~$20k non-H2H contests I’d say). I sent screenshots of said error and also sent the CSV I was trying to upload. I had blank lineups in the H2H contests, not to be confused with dummy lineups. This happened on the main slate and the following late slate (only the H2H contests again). After three days they couldn’t figure out what went wrong and refunded me all of the H2H action and, after I asked, kicked in $1k for the inconvenience. I felt like I was entitled to more because of the high buy-ins contests I changed due to my panic, but ultimately that’s my fault for how I dealt with the error.

    2) I qualified for King of the Court Final. I think it was something like a $150k gtd 30k to 1st type deal. The value of the ticket was ~$1500. I had a blank roster for this contest, got a similar error to instance #1. I did NOT take a screenshot or send my CSV. I figured I’d be fine and they’ll refund me anyway because it was the same error as #1. There were multiple slates that day and after the main locked I just went ahead and worked on the other slates and emailed them when I had a moment. I did not receive any type of compensation. No tickets, no cash value, nothing was awarded.

    3) During the DK live final I was playing on some stupid hotel internet and I couldn’t edit ~$2k worth of contests. This was 100% an issue on my end and that’s the risk I took. No tickets, no cash value, nothing was awarded.

    Those were the only times during the season where I felt that I should get refunded/compensated. For this MLB PPD issue, no respectable player/high roller who does this for a living is going to ask for compensation because they know the risks.

    I think some people are missing the point about this Ryazan situation. Given the information in this thread, DK did not reach out to him and say, “hey we’re going to refund you”. Ryazan was the one asking for a refund. If you go back to my first sentence it’s clear to me no one should get a refund. As I see it DK did a casual player a favor.

    Hopefully this sheds some light.

  • Top10only

    I am going to create my own topic on this I think if it is allowed and hopefully get some help and I didn’t from this community on what I feel is a company who simply does what they want , when they want and only bend the rules when it will financially benefit them in the long run. They allow players to spend unlimited amounts and care nothing about limits and when a situation arises they treat one person different then another seemingly simply based on how the rep is feeling that day.

    Im a 24 year old female, pregnant. But I am no less intelligent or well versed on sports then my male counterparts. I will tell you what I just went through with Draftkings is some of the worst customer service I have dealt with in my life and have a similar story to share as well. I was going to make my own thread but I’ve never posted before and unsure how this works, so forgive me.

    I’m very long winded and intricate so forgive me in advance. Recently I was added to this draftkings VIP mail listing after winning a contest and after months of playing daily. Up to that point I had most much more then I had won and even then I was barely in the green and slowly getting better but bad luck and variance was taking its toll even though I’m a wizard with numbers. Things like a wet court on the night I had my most ever in play, cavaliers resting players after lock in my one biggest event I would have easily won and other random things like the app not working 2 minutes before lock and having a dummy lineup in my other highest buy in entry ever.

    These are things listed in the list of rules and regulations by draftings though. These are things that were my responsibility to make sure didn’t happen and as a so called game of skill was up to me. This past Saturday the 20th though I am not allowing to go by the wayside as simple variance or bad luck.

    I had been on a downswing and as a hormonal pregnant lady can get I made some choice decisions with my funds . However that particular Saturday I had studied for hours and came up with a lineup I was confident in with the last 53$ I had in my draftings account.

    Being a non techy person I use paper and pen for my lineups and not big on excel and other things. I look at the same things all of you do woba and ISO and park factors as well as other things. I also let my hometown be a big factor in my choices as I’m biased to Ohio.

    My lineup of course mirrored that fact and was mostly Cincinatti and went with my cheap pitcher from Cleveland , Mr. Mike Clevinger. Also included Ivan nova 3 reds 3athletics and one Indian now I was hoping to take advantage of the fact that the cubs and twins game would rain out possibly as the one big win I had was because rain helped.

    When it came time for lock I went and edited my 5 dummy lineups about 0 minutes before and it seemed all went through OK although it did give an error of some sort but seemed as if my players went in. I went about my day as I do and we had my baby shower. I checked through the day at the scores and was pretty excited to get home and look at things as it seemed my guys were doing quite well. Not wanting to be on my phone a ton at the time I didn’t log into draftkings as I was around family and what not.

    When I left I was able to look at the final scores and see that all of my guys crushed it. Mike clevinger had the game of his life . Lonnie homered , Chad went lifetime , my reds went crazy and my worst player nova even had a pretty good game considering. This was a lineup that surely could have won the 33$ contest and after the bad luck that has been partly because of things under my own control I truly was disparaged when I logged in and learned that the contest and my lineups were nowhere to be found. But it’s how draftkings handled my situation and I came to find out how they handled others in similar situations that truly was upsetting.

    I’ll break this up into two responses as I’m a bit busy ATM. But can tell you this ended in them closing my account and lying to me as to the reasons instead of working out the situation with me in what I feel was a reasonable request. I’m shocked and appalled and having to email instead of talk to a human has been territory frustrating. So now I have no access to my game history and am quite upset at the whole situation.

    I’ll go in depth shortly and explain exactly what transpired and have screen shots and other info as well. Thanks for allowing me to become a member and I hope I can get some good info here and am welcomed and i properly post and follow the rules. As draftkings surely did not follow their own .

  • Top10only

    Forgive me It sent in the middle of editing and finishing . Allow me to revise it and bare with me in finishing it. I’m new to all this and want to properly explain myself.

  • DefinitelyMiami

    @Top10only said...

    Forgive me It sent in the middle of editing and finishing . Allow me to revise it and bare with me in finishing it. I’m new to all this and want to properly explain myself.

    Good story so far, I would read again

  • Roma315

    @Top10only said...

    I am going to create my own topic on this I think if it is allowed and hopefully get some help and I didn’t from this community on what I feel is a company who simply does what they want , when they want and only bend the rules when it will financially benefit them in the long run. They allow players to spend unlimited amounts and care nothing about limits and when a situation arises they treat one person different then another seemingly simply based on how the rep is feeling that day.

    Im a 24 year old female, pregnant. But I am no less intelligent or well versed on sports then my male counterparts. I will tell you what I just went through with Draftkings is some of the worst customer service I have dealt with in my life and have a similar story to share as well. I was going to make my own thread but I’ve never posted before and unsure how this works, so forgive me.

    I’m very long winded and intricate so forgive me in advance. Recently I was added to this draftkings VIP mail listing after winning a contest and after months of playing daily. Up to that point I had most much more then I had won and even then I was barely in the green and slowly getting better but bad luck and variance was taking its toll even though I’m a wizard with numbers. Things like a wet court on the night I had my most ever in play, cavaliers resting players after lock in my one biggest event I would have easily won and other random things like the app not working 2 minutes before lock and having a dummy lineup in my other highest buy in entry ever.

    These are things listed in the list of rules and regulations by draftings though. These are things that were my responsibility to make sure didn’t happen and as a so called game of skill was up to me. This past Saturday the 20th though I am not allowing to go by the wayside as simple variance or bad luck.

    I had been on a downswing and as a hormonal pregnant lady can get I made some choice decisions with my funds . However that particular Saturday I had studied for hours and came up with a lineup I was confident in with the last 53$ I had in my draftings account.

    Being a non techy person I use paper and pen for my lineups and not big on excel and other things. I look at the same things all of you do woba and ISO and park factors as well as other things. I also let my hometown be a big factor in my choices as I’m biased to Ohio.

    My lineup of course mirrored that fact and was mostly Cincinatti and went with my cheap pitcher from Cleveland , Mr. Mike Clevinger. Also included Ivan nova 3 reds 3athletics and one Indian now I was hoping to take advantage of the fact that the cubs and twins game would rain out possibly as the one big win I had was because rain helped.

    When it came time for lock I went and edited my 5 dummy lineups about 0 minutes before and it seemed all went through OK although it did give an error of some sort but seemed as if my players went in. I went about my day as I do and we had my baby shower. I checked through the day at the scores and was pretty excited to get home and look at things as it seemed my guys were doing quite well. Not wanting to be on my phone a ton at the time I didn’t log into draftkings as I was around family and what not.

    When I left I was able to look at the final scores and see that all of my guys crushed it. Mike clevinger had the game of his life . Lonnie homered , Chad went lifetime , my reds went crazy and my worst player nova even had a pretty good game considering. This was a lineup that surely could have won the 33$ contest and after the bad luck that has been partly because of things under my own control I truly was disparaged when I logged in and learned that the contest and my lineups were nowhere to be found. But it’s how draftkings handled my situation and I came to find out how they handled others in similar situations that truly was upsetting.

    I’ll break this up into two responses as I’m a bit busy ATM. But can tell you this ended in them closing my account and lying to me as to the reasons instead of working out the situation with me in what I feel was a reasonable request. I’m shocked and appalled and having to email instead of talk to a human has been territory frustrating. So now I have no access to my game history and am quite upset at the whole situation.

    I’ll go in depth shortly and explain exactly what transpired and have screen shots and other info as well. Thanks for allowing me to become a member and I hope I can get some good info here and am welcomed and i properly post and follow the rules. As draftkings surely did not follow their own .

    Not sure if srs

  • Ryazan

    • x3

      2015 FanDuel WFFC Finalist

    • x2

      2015 FanDuel WFBC Finalist

    @Top10only said...

    I am going to create my own topic on this I think if it is allowed and hopefully get some help and I didn’t from this community on what I feel is a company who simply does what they want , when they want and only bend the rules when it will financially benefit them in the long run. They allow players to spend unlimited amounts and care nothing about limits and when a situation arises they treat one person different then another seemingly simply based on how the rep is feeling that day.

    Im a 24 year old female, pregnant. But I am no less intelligent or well versed on sports then my male counterparts. I will tell you what I just went through with Draftkings is some of the worst customer service I have dealt with in my life and have a similar story to share as well. I was going to make my own thread but I’ve never posted before and unsure how this works, so forgive me.

    I’m very long winded and intricate so forgive me in advance. Recently I was added to this draftkings VIP mail listing after winning a contest and after months of playing daily. Up to that point I had most much more then I had won and even then I was barely in the green and slowly getting better but bad luck and variance was taking its toll even though I’m a wizard with numbers. Things like a wet court on the night I had my most ever in play, cavaliers resting players after lock in my one biggest event I would have easily won and other random things like the app not working 2 minutes before lock and having a dummy lineup in my other highest buy in entry ever.

    These are things listed in the list of rules and regulations by draftings though. These are things that were my responsibility to make sure didn’t happen and as a so called game of skill was up to me. This past Saturday the 20th though I am not allowing to go by the wayside as simple variance or bad luck.

    I had been on a downswing and as a hormonal pregnant lady can get I made some choice decisions with my funds . However that particular Saturday I had studied for hours and came up with a lineup I was confident in with the last 53$ I had in my draftings account.

    Being a non techy person I use paper and pen for my lineups and not big on excel and other things. I look at the same things all of you do woba and ISO and park factors as well as other things. I also let my hometown be a big factor in my choices as I’m biased to Ohio.

    My lineup of course mirrored that fact and was mostly Cincinatti and went with my cheap pitcher from Cleveland , Mr. Mike Clevinger. Also included Ivan nova 3 reds 3athletics and one Indian now I was hoping to take advantage of the fact that the cubs and twins game would rain out possibly as the one big win I had was because rain helped.

    When it came time for lock I went and edited my 5 dummy lineups about 0 minutes before and it seemed all went through OK although it did give an error of some sort but seemed as if my players went in. I went about my day as I do and we had my baby shower. I checked through the day at the scores and was pretty excited to get home and look at things as it seemed my guys were doing quite well. Not wanting to be on my phone a ton at the time I didn’t log into draftkings as I was around family and what not.

    When I left I was able to look at the final scores and see that all of my guys crushed it. Mike clevinger had the game of his life . Lonnie homered , Chad went lifetime , my reds went crazy and my worst player nova even had a pretty good game considering. This was a lineup that surely could have won the 33$ contest and after the bad luck that has been partly because of things under my own control I truly was disparaged when I logged in and learned that the contest and my lineups were nowhere to be found. But it’s how draftkings handled my situation and I came to find out how they handled others in similar situations that truly was upsetting.

    I’ll break this up into two responses as I’m a bit busy ATM. But can tell you this ended in them closing my account and lying to me as to the reasons instead of working out the situation with me in what I feel was a reasonable request. I’m shocked and appalled and having to email instead of talk to a human has been territory frustrating. So now I have no access to my game history and am quite upset at the whole situation.

    I’ll go in depth shortly and explain exactly what transpired and have screen shots and other info as well. Thanks for allowing me to become a member and I hope I can get some good info here and am welcomed and i properly post and follow the rules. As draftkings surely did not follow their own .

    I wasnt going to post on this thread anymore because the people who hate me had just taken over with personal attacks, and i have no time for that garbage. Bur what this person postes that i am quoting, is just another example of someone who was screwed by DKs lack of integrity.

    Yes, i was grateful for a short while that they gave me my money back after i begged them for it (basically lied about how broke i was, even though im not, i was just really pissed about the ppd that no one expected).

    But they did this for me, pathetic little me whos no longer an expert of any kind, god knows how many rules they break for others who are more important than me.

  • blackout8

    @Top10only said...

    I am going to create my own topic on this I think if it is allowed and hopefully get some help and I didn’t from this community on what I feel is a company who simply does what they want , when they want and only bend the rules when it will financially benefit them in the long run. They allow players to spend unlimited amounts and care nothing about limits and when a situation arises they treat one person different then another seemingly simply based on how the rep is feeling that day.

    Im a 24 year old female, pregnant. But I am no less intelligent or well versed on sports then my male counterparts. I will tell you what I just went through with Draftkings is some of the worst customer service I have dealt with in my life and have a similar story to share as well. I was going to make my own thread but I’ve never posted before and unsure how this works, so forgive me.

    I’m very long winded and intricate so forgive me in advance. Recently I was added to this draftkings VIP mail listing after winning a contest and after months of playing daily. Up to that point I had most much more then I had won and even then I was barely in the green and slowly getting better but bad luck and variance was taking its toll even though I’m a wizard with numbers. Things like a wet court on the night I had my most ever in play, cavaliers resting players after lock in my one biggest event I would have easily won and other random things like the app not working 2 minutes before lock and having a dummy lineup in my other highest buy in entry ever.

    These are things listed in the list of rules and regulations by draftings though. These are things that were my responsibility to make sure didn’t happen and as a so called game of skill was up to me. This past Saturday the 20th though I am not allowing to go by the wayside as simple variance or bad luck.

    I had been on a downswing and as a hormonal pregnant lady can get I made some choice decisions with my funds . However that particular Saturday I had studied for hours and came up with a lineup I was confident in with the last 53$ I had in my draftings account.

    Being a non techy person I use paper and pen for my lineups and not big on excel and other things. I look at the same things all of you do woba and ISO and park factors as well as other things. I also let my hometown be a big factor in my choices as I’m biased to Ohio.

    My lineup of course mirrored that fact and was mostly Cincinatti and went with my cheap pitcher from Cleveland , Mr. Mike Clevinger. Also included Ivan nova 3 reds 3athletics and one Indian now I was hoping to take advantage of the fact that the cubs and twins game would rain out possibly as the one big win I had was because rain helped.

    When it came time for lock I went and edited my 5 dummy lineups about 0 minutes before and it seemed all went through OK although it did give an error of some sort but seemed as if my players went in. I went about my day as I do and we had my baby shower. I checked through the day at the scores and was pretty excited to get home and look at things as it seemed my guys were doing quite well. Not wanting to be on my phone a ton at the time I didn’t log into draftkings as I was around family and what not.

    When I left I was able to look at the final scores and see that all of my guys crushed it. Mike clevinger had the game of his life . Lonnie homered , Chad went lifetime , my reds went crazy and my worst player nova even had a pretty good game considering. This was a lineup that surely could have won the 33$ contest and after the bad luck that has been partly because of things under my own control I truly was disparaged when I logged in and learned that the contest and my lineups were nowhere to be found. But it’s how draftkings handled my situation and I came to find out how they handled others in similar situations that truly was upsetting.

    I’ll break this up into two responses as I’m a bit busy ATM. But can tell you this ended in them closing my account and lying to me as to the reasons instead of working out the situation with me in what I feel was a reasonable request. I’m shocked and appalled and having to email instead of talk to a human has been territory frustrating. So now I have no access to my game history and am quite upset at the whole situation.

    I’ll go in depth shortly and explain exactly what transpired and have screen shots and other info as well. Thanks for allowing me to become a member and I hope I can get some good info here and am welcomed and i properly post and follow the rules. As draftkings surely did not follow their own .

    This is probably a troll but I’ll bite, what was your whole lineup?

  • Top10only

    Oh thank you I’m glad to see someone has interests because I’m quite confused and wondering what direction to take . I’d like to describe the rest in depth and am going to do so now I suppose now that I am home. The fact I spent 15,000 dollars in a six month span since signing up truly means little to the fact they showed me that the rules are what they want them to be on that particular day. This Jordan Bloom I have been speaking with in “VIP” services which I only got the email after I won a good amount and started playing bigger contests….Which is also an issue but this man has treated me so poorly and tried to understand my issue so little and put his ego before customer service is appalling and had me in tears at one point and I’m a strong woman. I’ll post the remainder now . And thank you for listening.

  • Top10only

    @Ryazan said...

    I wasnt going to post on this thread anymore because the people who hate me had just taken over with personal attacks, and i have no time for that garbage. Bur what this person postes that i am quoting, is just another example of someone who was screwed by DKs lack of integrity.

    Yes, i was grateful for a short while that they gave me my money back after i begged them for it (basically lied about how broke i was, even though im not, i was just really pissed about the ppd that no one expected).

    But they did this for me, pathetic little me whos no longer an expert of any kind, god knows how many rules they break for others who are more important than me.

    Honestly reading yours was the reason I even spoke up at all as I wasn’t sure where to turn for info and read these from time to time to get extra Info on research. I have much more to say and am finally home to finish the story but trust me as someone who has caused myself to lose before by my own actions and been through a lot with this stuff….Just saying somthong now and the lengths in going to shows how upset and confused I am.

    I have been a huge advocate for dfs since my ex husband got me Into it. And I’m now going on day number one not playing at all and them closing my account isn’t why I’m just so dejected and sick by how they handled my situation .

  • Top10only

    @blackout8 said...

    This is probably a troll but I’ll bite, what was your whole lineup?

    A troll? I’m not sure what that means honesty forgive me but it does not sound positive and I came here looking for positivity and honesty and advice . I’m in a place where I’m going to seek legal advice I feel so strongly about this unless draftkings reaches out to me and explains this further. Them closing my account and hiding my history and keeping it from me further makes me think they are hiding somehting or worried they are doing something wrong. I will post my entire lineup now in fact I have the paper I did my research on. I keep a notebook and use a page per day which I do at night and that night in fact was Up till 8am researching. I can post that page and each page. I do it all on my phone I don’t use computers at all which made it difficult when I did win one and learned you can’t edit multiple lineups at once and cost me a ton on a Saturday afternoon but I took that as my fault. This however….Is not. I’d like to post that as well as my chats with them. Im goign to finish my story now so see what you all think so give me fifteen minutes please to finish. My lineup off the top of my head though was nova clev chis pitching Davis Healy and lowrie who in fact I stack Davis and healy lowrie and usually another A most every contest if I could go see my history and have a fetish with the A’s apparently and also always have Ohio teams but this one particularly I went from my recollection healy was 3rd and first base eligible I think and I set him at first lowrie was my second basemen and third I went Suarez , catcher was merasco my outfield was lonnie , shebler and Duvall and SS was pinder. It was a 4-3-1 stack and left a little money on the table if I recall. Give me five minutes I’m pulling up at home.

    EDIT

    OK so I was off slightly but not by much and you’d laugh if you saw the paper I used to write this all down on with hearts and drawings but I went all reds as I recall their was a thunderstorm there supposed to possibly come and two other games were possiy going to be rained out and figure I could get them low ownership and only had enough for 5 lineups in my account at this point and wanted to run all five the same so I just went with 4 reds votto , Suarez, shebler and their catcher Devin wanted a fifth in fact and would have been Duval but had to have an Indian Then went with my 3a’s and in fact didn’t have healy as I remember how streaky he was and thinking how much khris Davis was due but I went Davis, pinder and lowrie and my last outfielder I just went with a lefty and one of my favorite indians for years now Lonnie chisenhall. I recall being able to spend up a bit more for a pitcher I think but figured screw it and he’s a hero of sorts in Cleveland . Anyways I’m going to finish my story below and can’t sleep this stuff has had me so upset. I even wrote on this paper that scherzer would Doo poorly in that stadium . I don’t think he did bad I don’t remember but I do know watching it thinking my contests were alive thinking awesome.

  • Top10only

    OK so continuing the story when I got home and realized what had happened I was so upset and confused I saw money in my account and that it had been refunded and realized why that I just put it on random contests for no reason and shut my eyes and cried honestly. You might think that’s stupid and that it’s pathetic to cry over something like this but I’m not sure about any of you but I’m very dedicated to this stuff. The feeling I got when I finally won one a few weeks back was incredible and not because of the money but because of the fact I badly wanted to be good at this and seeing all the pros who play multiple lineups and what not I just felt like I had the mind and the ability to do well at dfs and show I could compete with them and men in general.

    I put hours in this and currently am home a lot and when my kids are sleeping it’s my time to enjoy researching and I take pride in it. I even paid for this fantasy labs right before that and has been using their Info. I have a life that works fine and a happy family and healthy happy kids and in my free time this is what I’ve grown to love…Until recently that is.

    So after realizing and adding up the fact that not only had two games been rained out and would have lowered scores drastically but weather kept players away from some games as well I felt that my lineup would have taken down the 33$ and possibly the 4$ contest if not it would have helped a great deal in coping with recent losses which were mostly to do with the Washington and Baltimore game getting rained out and the fact my new home we just moved into is concrete…And blocks phones and internet and caused me awful issues.

    So I finally pull myself together and get to reading similar things In these forums and think OK…This is wrong . This company has rules stated and it’s reason for canceling that slate have nothing to do with rain because rain is supposed to our job to manage …I was told it accidentally stayed early and programmers messed the slate up and then was told my this wondeful man at customer service VIP that they reserve the right to cancel any slate they choose at anytime…Which is part of the reason I have lost all trust in dfs and draftkings but before that I had emailed talking about what happened and how I felt and their initial responses were a slap in the face also and I’ll post this and continue on another post in a moment.

    Thank you all.

  • Top10only

    So first I emailed the regular customer service and remembered I had the VIP department who recently emailed me also . They stated if I needed anything to contact them. I earned 15,000 dk points last month so I guess that’s why. Anyways they all made the situation worse.

    First off I was told by a rep that my lineup somehow scored 111 points and although they dont know how it would have played out they know scores are generally higher to win. I would not be wasting my god blessed time over a lineup that scored 111 points for one !!! And for two that’s where their lies began.

    When I won 10,600 a few weeks prior it took 167 points and that was one of the lowest and because of rain.. so I’m aware what scored win and what does not. I’m quite sure my lineup of Mike Clevinger, Ivan Nova, Joey Votto, Suarez, shebler , Jeb lowrie , Chad pinder, khris Davis , and Lonnie chisenhall and Devin merasco would have taken a contest down. It was right at 200 points and on an early contest like that I don’t even think there was many lineups that could be much better then that although I think there are better possible lineups the fact is I’m sure I would have turned a large profit. How many times will Mike clevinger throw 7 or 8 innings of 8 strikeout 2 hit ball? Won’t happen again and I’m sure almost noone had him…Also sure Chad Pinder was in the low end of players owned and jeb most likely not either. I will never know because they wont share anythign and keep lying about it.

    When they lied to me about what my lineup would have scored I literally started shaking and they are aware im pregnant . The records they have most be my dummy lineup because I went in there about 8 minutes before lock or what was supposed to be lock and noticed it was acting weird but got my lineups changes just fine after having to enter them a few times because of an error. But I thought nothing of it…Why would I. Why would I ever think they would do something like that.

    So after going back and forth they decide to bribe me with a gosh darn 4$ ticket and at this point im so upset . Upset now about the way I’m being treated and how they are making such a small deal about this and making me feel so insignificant and small. Giving me no reason for this to happen and simply blowing off the fact that I spent and spend hours researching and trying to be good at this.

    When the VIP gentlemen replied to me things really got worse and ended up carrying into today and with him closing my account talking about he warned me about something and that management felt it was best to close my account some excuse like that Jordan Bloom gave.

    But before that he went on telling me there was nothing they could do and on top of the 4$ ticket they gave me 100$ in bonus dollars and I started to lose it having to email and not be able to talk to a human because his answer to their incompetence and abusing me was to start with a 4$ ticket and move up to a bonus I have to pay to unlock are you kidding me. This after lying about my lineups to me and telling me they did a free roll. Not at all understanding all these months IVe been losing I haven’t bothered them cause it was my money and I knew what I was doing and it had risk… But having a finally amazing lineup and coming home expecting. Big win and seeing nothing and then being told I’m lying and bribed with trash is insulting and hurtful.

    I’ll make one more post about the rest then going to bed I’m exhausted.

  • Top10only

    So I closing , I came on here and saw players getting refunds for the rain the other day and players getting 444$ tickets from that same day as I’m referring to who would have had great lineups his or herself and wondering how do they decide what to do what for. And I brought this to their attention because honestly I was so fed up with how they were treating me I just wanted to play a game on them and wanted a ticket or two instead of a bonus I had to pay to unlock .I honestly knew they would never give me first place money for the contest I was in and it wouldn’t have felt the same anyway as it’s not all about the money with me as much as enjoying the game.. but I’m not a millionaire either..I have kids. So finally as I saw I was just being lied to and pushed around and told whatever to get me to stop emailing I said I feel it’s unfaor I’m forced to deposit more to unlock some bonus you have put in my account and to just move on from this will you simply take the 100$ and keep it and give me two tickets to the 40$ event that ran early yesterday or so. That way at least I’d have another chance at redeeming their gaffe and I believe in karma and that if I was supposed to win that day I would this one as stuoid as it sounds. And mind you this IS NOT about begging for a free ride or complaining to get something this is about PRINCIPAL. I could have been begging for months as much as I spent and the bad luck I’ve had.

    I was sick of being told basically there’s nothing they can do and they make the rules and I just give the money . Their rules can change at any time basically and that’s that. His response was he fairly compensates me and would do nothing further even though the tickets value was less then the bonus . He simply had an ego so big and felt I was so insignificant as a woman and as a player that it was his way and what he offered or nothing. This is when it came to me getting my account closed as I became very angry at his wording and the way he was treating me and not giving an oz of understanding and simply making me feel like I’ve only made donations and should be lucky to have Been allowed to play at all. That the 4$ ticket I was offered should have been enough to shut me up and move on …This a week after I was playing in 1500$ contests daily with my winnings and simply enjoying the game and the sport. Granted I need better money management and to excel in things I simply enjoy what I enjoy and some enjoy 1500$ purses some drugs and etc. What I do not enjoy is being treated like a Dog and being told they cannot comment on things they have done for other players…That they can cancel slates whenever they please and that I am to take it or leave it . Someone get cash refunds some get 444$ tickets and me who would have won the contest gets a 4$ ticket. Mind you I asked for nothing so this isn’t the issue they put the ticket in there and the 100$ bonus I simply said I preferred something that didn’t require me to deposit more because I was in effect done with them at this point and turned off by how I was treated and the fact they Can as he put it do what they want when they want .

    I’ll finish the remainder of what happened in the morning and send screen shots etc if anyone cares. My username was top10only goodnight all and thank you for listening. My name’s Kailey if anyone cares.

  • timusbr

    Honestly, I wanted to care but you ramble on.
    who what when where why, just some facts. leave out everything that doesnt matter.

  • kb32dawgs

    ^^^ What the ……?? This has to be the longest comment line I’ve ever seen on RG forums.

  • kb32dawgs

    @Top10only said...

    OK so continuing the story when I got home and realized what had happened I was so upset and confused I saw money in my account and that it had been refunded and realized why that I just put it on random contests for no reason and shut my eyes and cried honestly. You might think that’s stupid and that it’s pathetic to cry over something like this but I’m not sure about any of you but I’m very dedicated to this stuff. The feeling I got when I finally won one a few weeks back was incredible and not because of the money but because of the fact I badly wanted to be good at this and seeing all the pros who play multiple lineups and what not I just felt like I had the mind and the ability to do well at dfs and show I could compete with them and men in general.

    I put hours in this and currently am home a lot and when my kids are sleeping it’s my time to enjoy researching and I take pride in it. I even paid for this fantasy labs right before that and has been using their Info. I have a life that works fine and a happy family and healthy happy kids and in my free time this is what I’ve grown to love…Until recently that is.

    So after realizing and adding up the fact that not only had two games been rained out and would have lowered scores drastically but weather kept players away from some games as well I felt that my lineup would have taken down the 33$ and possibly the 4$ contest if not it would have helped a great deal in coping with recent losses which were mostly to do with the Washington and Baltimore game getting rained out and the fact my new home we just moved into is concrete…And blocks phones and internet and caused me awful issues.

    So I finally pull myself together and get to reading similar things In these forums and think OK…This is wrong . This company has rules stated and it’s reason for canceling that slate have nothing to do with rain because rain is supposed to our job to manage …I was told it accidentally stayed early and programmers messed the slate up and then was told my this wondeful man at customer service VIP that they reserve the right to cancel any slate they choose at anytime…Which is part of the reason I have lost all trust in dfs and draftkings but before that I had emailed talking about what happened and how I felt and their initial responses were a slap in the face also and I’ll post this and continue on another post in a moment.

    Thank you all.

    I don’t think DFS is for you sweetie. You don’t seem to have thick enough skin to keep up with the craziness that goes on in this industry. If you want to play just to have fun and pass the time, then enjoy it for what it is.

  • wolfpack8181

    Ryazan you mentioned people hate you and I am curious why for?
    I am a little confused over this thread, you said you play a lot and begged for a refund and they were kind enough to do that. Then you come on here and trash or complain about them. Very confusing I would surely keep my mouth shut or be praising them but to each there own I guess.
    The pregnant lady It sounded like a interesting story but I lost you after your 2nd book.
    Have you ever tried to return something in a store and was either allowed or not allowed to return it? Maybe they gave you an in store credit or a full refund. Every situation is different and companies have rules and guidelines to follow. It doesn’t matter if it’s a DFS company or any other store actually.
    I would be very happy if I screwed up and played guys in a ppd and actually was bold enough to ask for anything back and was granted an exemption for any reason. But that is just me I guess, maybe next time I will complain that stl cards,or siege was in the tourney as well.
    Please disregard any spelling or grammar issues as I am Canadian and we don’t really care for that up here, we have weed legal soon. lol

  • kellykip

    @Top10only said...

    if you saw the paper I used to write this all down on with hearts and drawings

    Not gonna lie; I’d like to see a photo of that

  • Zieg30

    @Ryazan said...

    But they did this for me, pathetic little me whos no longer an expert of any kind, god knows how many rules they break for others who are more important than me.

    But your situation simply doesn’t reflect them breaking any rules, so I am not sure how it can be extrapolated to suggest that they do break rules for others.

    Similarly, Top10’s situation, as frustrating as it is, also doesn’t reflect rule breaking. DK cancelled a slate before it began because of their own screw up, but that’s something they’re entitled to do.

  • Stewburtx8

    • 2012 FanDuel WFBC Finalist

    @Top10only said...

    So I closing , I came on here and saw players getting refunds for the rain the other day and players getting 444$ tickets from that same day as I’m referring to who would have had great lineups his or herself and wondering how do they decide what to do what for. And I brought this to their attention because honestly I was so fed up with how they were treating me I just wanted to play a game on them and wanted a ticket or two instead of a bonus I had to pay to unlock .I honestly knew they would never give me first place money for the contest I was in and it wouldn’t have felt the same anyway as it’s not all about the money with me as much as enjoying the game.. but I’m not a millionaire either..I have kids. So finally as I saw I was just being lied to and pushed around and told whatever to get me to stop emailing I said I feel it’s unfaor I’m forced to deposit more to unlock some bonus you have put in my account and to just move on from this will you simply take the 100$ and keep it and give me two tickets to the 40$ event that ran early yesterday or so. That way at least I’d have another chance at redeeming their gaffe and I believe in karma and that if I was supposed to win that day I would this one as stuoid as it sounds. And mind you this IS NOT about begging for a free ride or complaining to get something this is about PRINCIPAL. I could have been begging for months as much as I spent and the bad luck I’ve had.

    I was sick of being told basically there’s nothing they can do and they make the rules and I just give the money . Their rules can change at any time basically and that’s that. His response was he fairly compensates me and would do nothing further even though the tickets value was less then the bonus . He simply had an ego so big and felt I was so insignificant as a woman and as a player that it was his way and what he offered or nothing. This is when it came to me getting my account closed as I became very angry at his wording and the way he was treating me and not giving an oz of understanding and simply making me feel like I’ve only made donations and should be lucky to have Been allowed to play at all. That the 4$ ticket I was offered should have been enough to shut me up and move on …This a week after I was playing in 1500$ contests daily with my winnings and simply enjoying the game and the sport. Granted I need better money management and to excel in things I simply enjoy what I enjoy and some enjoy 1500$ purses some drugs and etc. What I do not enjoy is being treated like a Dog and being told they cannot comment on things they have done for other players…That they can cancel slates whenever they please and that I am to take it or leave it . Someone get cash refunds some get 444$ tickets and me who would have won the contest gets a 4$ ticket. Mind you I asked for nothing so this isn’t the issue they put the ticket in there and the 100$ bonus I simply said I preferred something that didn’t require me to deposit more because I was in effect done with them at this point and turned off by how I was treated and the fact they Can as he put it do what they want when they want .

    I’ll finish the remainder of what happened in the morning and send screen shots etc if anyone cares. My username was top10only goodnight all and thank you for listening. My name’s Kailey if anyone cares.

    No clue if this whole story is true or not (it rambles on for a while), but if it is true, here is my advice:

    I think you should step away from DFS for a while. You have kids and say you are pregnant, which is more important than anything related to DFS. if you get THIS stressed about DFS (and this situation), it is not healthy for you right now.

    You say you were playing $1500 contests daily? That’s a lot, and sounds like more than you should be playing. If you want DFS to be fun, you do not need to play for that much unless you are just wealthy (you said you are not a millionaire) and $1500 is a drop in the bucket.

    The situation on Saturday was handled poorly by DraftKings. I agree with that. I fortunately was away on Saturday and did not play, but from my understanding they took a while to cancel the slate after it had locked. That should have been an instantaneous decision. Honestly, it was their mistake to even try to move the contest lock time back (when they have late swap anyways) so they should of took the course that was most beneficial to players (pay out all prizes, offer refunds to anyone unable to input or edit their lineup who emails them immediately).

    But they do have the ability to cancel a slate due to technical error and it has been done before. Yes, it sucks for the players who put time into research and now have no contests to follow. But this is not them changing their rules or doing something completely different. They just need to be more consistent with how they handle these situations. Honestly, no one is owed ANYTHING for what their lineup may have won on the slate though. I am surprised they gave someone a $444 ticket to be honest.

  • Top10only

    I apologize for rambling on I’ll try not to. I’ve been frustrated and after reading their terms of service it basically sets them up to do whatever they want , when they want and you basically are looked at as lucky to even be able to play as they have such a stranglehold on the industry and have as far as largest contest and biggest prizes. Maybe with time they will value their customers better. This wasn’t about money , me being a female, or anything else except the fact they admitted fault attempted to bribe me with trash and then closed my account when I wouldn’t say yes master and move on. I find that terrible . Let them spend 12 plus hours researching somehting they care about and come to find it was all for nothing . Let anyone .. it’s wrong but oh well I just wanted to vent best I knew how.

  • Top10only

    I’m extremely thorough and stated not only I use my phone but never used a forum before. Being rude and criticising positively are two different things. I’m a kind person who believes in giving everyone a chance and if I’m better at something then another I educate them on it and help them. Not everyone is a troll or whatever or just being needy and annoying. If people don’t speak up things like this only get worse.. I suppose I appreciate the folks that listened and shifts through my aggravation and understood what I was saying. It was late and I’m hormonal and pregnant and already long winded. I am sure I didn’t explain it truly as bad as it is but I won’t clog this forum with any more unwanted verbiage. Thank you I suppose and good luck. Anyone has any info or advice…Similar stories if there is away to message privately on here I’ll check it daily. I’d like to hopefully gain trust in a site and play again I’ll try fanduel in next few weeks I suppose. God bless

  • Top10only

    @kellykip said...

    Not gonna lie; I’d like to see a photo of that

    Really ? How do I send it ? Can I post it here or I can post it on my Facebook idk. Let me know because I don’t want to post useless stuff and upset anyone I don’t know the rules here and believe in respecting others even in this online world .

  • Top10only

    @wolfpack8181 said...

    Ryazan you mentioned people hate you and I am curious why for?
    I am a little confused over this thread, you said you play a lot and begged for a refund and they were kind enough to do that. Then you come on here and trash or complain about them. Very confusing I would surely keep my mouth shut or be praising them but to each there own I guess.
    The pregnant lady It sounded like a interesting story but I lost you after your 2nd book.
    Have you ever tried to return something in a store and was either allowed or not allowed to return it? Maybe they gave you an in store credit or a full refund. Every situation is different and companies have rules and guidelines to follow. It doesn’t matter if it’s a DFS company or any other store actually.
    I would be very happy if I screwed up and played guys in a ppd and actually was bold enough to ask for anything back and was granted an exemption for any reason. But that is just me I guess, maybe next time I will complain that stl cards,or siege was in the tourney as well.
    Please disregard any spelling or grammar issues as I am Canadian and we don’t really care for that up here, we have weed legal soon. lol

    That’s the issue I didn’t ask for anything. Not sure where the disconnect on that was. I didn’t know the slate was canceled , was on a terrible run and expected to come home to a big win. It’s the point how they treated me about it . They gave the bonus and the 4$ ticket and said take it or leave it like its their default plan to make people shut up or make them just leave them alone regardless of situation . I stated this was NOT about money . It’s about a company with a God complex. It’s about integrity, it’s about a fair playing field. And in their rules it states anyone who hurts that fair playing field is going to be prosecuted. But them giving a larger volume player or a male a 444$ ticket for their slate screw up or another a 200$ refund cash for a rain out and etc etc is not creating an unfair playing field ? Humor me.

  • X Unread Thread
  • X Thread with New Replies*
  • *Jumps to your first unread reply

Use our links to sign up and deposit on sites listed in this thread to get these bonuses:

  • FanDuel

    Get 1-month of RotoGrinders Premium for FREE (a ~$40value) by signing up through one of our links!

    Learn More
  • DraftKings

    Sign up for DraftKings using a RotoGrinders link & receive our DraftKings Premium content FREE for 1 month. That’s a ~$40 value! No DraftKings promo code necessary!

    Learn More
  • FantasyDraft

    FantasyDraft strives to put players first, with a mission to “provide a fun and fair experience for all.” To this end, the site has a well-built, easy-to-use interface and a the first of its kind in offering “Rake-Free” fantasy contests.

    Learn More

Subforum Index

RotoGrinders.com is the home of the daily fantasy sports community. Our content, rankings, member blogs, promotions and forum discussion all cater to the players that like to create a new fantasy team every day of the week. Our goal is to help all of our members make more money playing daily fantasy sports!

Bet with your head, not over it!
Gambling Problem? Call 1-800-Gambler