So today I decided to make an account and deposit into DraftKings; deposit went well (I used a friends card because my bank doesn’t allow it) and I created a bunch of H2H lineups. About an hour later I got a message my account was locked pending verification and all my contests were cancelled. I went through their “Knowledge Based Authentication” and it said my account was successfully verified, however, I still can’t make any tournaments. I emailed DK and got an automated response, I sent them a scan of my friends card and license so they know it’s a legit purchase, but I’m not sure what else to do.
Live chat isnt available and I’m worried I’m going to be stuck waiting for them. Does anyone have any contacts at DK, another email, or a phone number etc?