INDUSTRY FORUM

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  • robey23

    Just got a notice that I was in a restricted state when I logged into my account. I’m in Florida. Mistake? Or did I miss some news?

    Admin Note – Title adjusted & all threads on topic merged to 1 forum thread

  • Ross
    @sgaffney said...

    I seem to be ok now, I re started my computer after refreshing a few more times and it eventually seemed to work so hopefully you’re the same. I guess it’s happening to thousands of people in different locations so some places are taking longer than others.

    Thanks, tried that and it worked.

  • Tyrone__85

    I can’t even log in…I’m in PA too

  • Nookx

    Im having trouble from California. I have updated my settings and tried everything for about an hour now and can’t get away from the LOCATION NOT FOUND page.

  • sportsrmylife

    I’m in the same boat. Tried to do some stuff on my computer to allow tracking and I get the not found page everytime.

  • deejones49

    I cant access my account on chrome was able to put in 90 lineups earlier now i cant edit them i live in Alabama

  • Nookx

    I switched internets and now I can get on draftkings just fine. I can’t access draftkings on my home verzion 4g internet.

  • xtarheelsx

    same here in NC…so much bullshit

  • DFS_lifer

    DFS_lifer,

    We have detected that you are currently in a jurisdiction (Arizona, Iowa, Louisiana, Montana, Nevada or Washington) from which DraftKings does not accept players. If you have funds that you would like to withdraw, please visit https://www.draftkings.com/account/withdrawal and we’ll be happy to process it for you. If you believe this is in error, please contact us at support@draftkings.com and include the reference number below.

    We need your help! If you want to see DraftKings available in your state, please sign our petition.

    Thank you for playing on DraftKings and for your continued support.

    Receive this today, is DK banned in california now?

  • deejones49

    @Nookx said...

    I switched internets and now I can get on draftkings just fine. I can’t access draftkings on my home verzion 4g internet.

    That might be my problem i use Verizon 4g internet but don’t have access to another internet provider

  • AxeGrinder

    I have been having glitches that has stopped me from submitting lineups while it checks my location. I am using Chrome and have it set up that it’s allowed to see my location and I am from Canada.

  • Brodero

    I’m in CA and have been able to log in. As far as i’m aware CA is still fine to play in.

  • Majorrock

    DraftKings
    LOCATION NOT FOUND
    We’re unable to determine your current location which is needed to ensure your state allows residents to play.

    Chrome
    You’re using
    Chrome
    To change the location settings in your browser, please follow the directions here.

    Once you’ve completed the steps, click here to retry.

  • Majorrock

    Settings are fine…oh well…FOOK IT :D

  • eperson911

    @deejones49 said...

    That might be my problem i use Verizon 4g internet but don’t have access to another internet provider

    I have had problems with the location when trying to view games on MLB.TV when I was using a Verizon hotspot. Maybe there is problems with the location config in general.

  • DFS_lifer

    i switched browser to FF, now everything is all good…

  • Ron46

    I switched from Firefox to Internet Explorer changed some settings and I got in, very frustrating.

  • Majorrock

    Verizon 4G here as well.
    Been on with Support for about an hour back and forth and still nothing.

  • Majorrock

    Just glad I didn’t enter all MY GPP Placeholders or else i would be FOOKED

  • bigcrip

    anyone with this problem in arizona?

  • Majorrock

    After several browsers and several attempts I was able to login with Superbird Browser and now it allows me with Chrome. I guess the trick is finding a browser that doesn’t screw up your location and then you are good…just don’t know for how long. I hope this isn’t a daily thing.

    Seems it’s a 4G net thing
    If you are using mobile hotspot, you may have issues.

  • Majorrock

    I just got off a call with Peter from DK and he says they are working on a workaround for those of us using mobile 4G net.

    Here is a link he gave me to test your location.
    http://html5demos.com/geo

    The problem is with Mobile internet the Ip is changing each time i use it.
    When i went to that link it showed my location as Macon GA and I am over 5 hours away from there in SC.

    So they are needing to find a way to bypass that

    It may be a few days, but he seemed confident they would work something out.
    Until then, it’s luck oi the draw with IP Roulette.

    Thanks to Peter and DK for getting in touch with me. Excellent Service!

  • BobGrinder

    Wouldn’t turning on GPS and using precise location avoid this problem?

  • RamblinMan88

    Pretty salty that they would implement this change 60-75 minutes before lineup lock on the busiest day of the week for NBA. I spent most of my time before lineups lock trying to find a browser that would work. I am on 4g as well and none of my browsers were able to find the location. I had over 40 gpp entries sitting there waiting to be edited and I couldn’t get in to change them. I also had 50 DU lineups.

    I literally can’t believe they didn’t at least warn their userbase of this change. It’s clear DK has no regard for their customers, as they chose to assume that 100% of their userbase would be able to use the site immediately after implementing geo-location without warning. I sent them a note but just got their generic response about there being a lot of traffic.

    I am probably done using DK unless they admit that was THEIR bad

  • miller_time

    It found my location on 4G….then gave me the warning box….again….and again….and again…..and again….then told me they couldn’t find my location….refresh…..message box about checking location….and again….and again….fock it, not worth following….

    Please get this fixed, I don’t care if you want to track my location, but once verified, be done with it!

  • deejones49

    You can login on the superbird browser and edit lineups just cant join contests

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