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  • yh4j

    In Oct 2016, I deposited money to my FD account but had to withdraw that money right away because I ran into financial problem. My account was flagged and they blocked my access then. I did not really follow up with customer service right away because I planned on taking a break from DFS for a few months.

    This week, I wanted to re-open to get back in DFS. I sent in a copy of my driver license and proof of my original money transfer. Here’s the reply I get:

    Thanks for sending in your ID, however, due to the extent of the funds being transferred on FanDuel, our team has decided we will not be reopening your account. Please do not attempt to create any additional accounts or circumvent this permanent ban in any manner. Please let me know if you have any questions.

    Anyone could tell me what should I do to get my FD account re-open? Thank you.

  • bradizpro

    • 2016 FABC Finalist

    So, i’m assuming you used a CC as a payment then when you lost you filed a dispute? Correct me if im wrong, but usually thats why FD ultimately decides to not take in any business.

  • yh4j

    paypal

  • Roma315

    @yh4j said...

    paypal

    So PayPal filed the dispute?

  • CUTiger81

    The better question is – if you were in such a tight spot 6 months ago that you had to immediately pull money out to survive on what in the hell are you doing gambling 6 months later?

  • w3stcoastoff3ns3

    Bruh… if you deposited money, played with said money, lost and then filled a dispute to get said money back… you have quite the grapefruits to try and play on FD again. lol

  • 1greatbuyz

    • x3

      2014 FanDuel WFFC Finalist

    • 2014 FanDuel WFBC Finalist

    @w3stcoastoff3ns3 said...

    Bruh… if you deposited money, played with said money, lost and then filled a dispute to get said money back… you have quite the grapefruits to try and play on FD again. lol

  • cmbarbee226

    I’m reading it as the money withdrawn was never played. Still gets you banned though.

  • Boneys2000

    Start up at DraftKings.

  • flip4flop

    Wait I am confused why did you file a dispute with paypal? Why not withdraw the funds normally?

    If it was withdrawn normally why would FD care? People deposit and withdraw all the time.

  • stv1313

    • 897

      RG Overall Ranking

    The OP doesn’t mention anything about disputing any transactions. I believe that the OP simply deposited funds and then withdrew those same funds before playing any games. As I understand it, that is a violation of the Terms and Conditions of Fanduel and that is why he has been banned. Right or wrong, that is Fanduel’s policy and the ban isn’t unprecedented.

  • mellofellowsu

    @flip4flop said...

    Wait I am confused why did you file a dispute with paypal? Why not withdraw the funds normally?

    If it was withdrawn normally why would FD care? People deposit and withdraw all the time.

    I imagine it costs them money when they have to process withdrawals. If he withdrew without ever having played then he’s nothing but an expense to them. Looking at it from their point of view I get it.

  • sethayates

    @stv1313 said...

    The OP doesn’t mention anything about disputing any transactions. I believe that the OP simply deposited funds and then withdrew those same funds before playing any games. As I understand it, that is a violation of the Terms and Conditions of Fanduel and that is why he has been banned. Right or wrong, that is Fanduel’s policy and the ban isn’t unprecedented.

    ^^^^This is more likely what happened.

    In the FanDuel terms of service item 4.1 says:

    “You agree that the sole and specific purpose of creating an account on FanDuel is to participate in fantasy sports contests on the service. FanDuel shall be entitled to suspend, limit or terminate your account if we determine, in our soul discretion, that you are depositing funds without the intention of using them in contests on the service. In such circumstances, we may also report such activity to relevant authorities.”

    So why would FanDuel have a rule like that? Two reasons 1.) To prevent people from getting a cash advance off their credit card without paying the rate (while sticking FD with the fees). Example: Deposit $100 from credit card, immediately withdraw. FanDuel sends $100 to Paypal which transfers to bank. Voila, $100 cash without paying cash advance fees.

    2.) To prevent fraud/money laundering. Example: someone steals your credit card, deposits on FanDuel, immediately pulls the money off the site and onto Paypal. Voila, they walk away with $100 while FD pays the fees and your CC eventually gets stuck with the $100 fraud charge which then raises FD’s merchant rate.

    (DK avoids this entire mess by always refunding back to the original deposit method)

  • crazypaul

    @sethayates said...

    So why would FanDuel have a rule like that? Two reasons 1.) To prevent people from getting a cash advance off their credit card without paying the rate (while sticking FD with the fees). Example: Deposit $100 from credit card, immediately withdraw. FanDuel sends $100 to Paypal which transfers to bank. Voila, $100 cash without paying cash advance fees.

    2.) To prevent fraud/money laundering. Example: someone steals your credit card, deposits on FanDuel, immediately pulls the money off the site and onto Paypal. Voila, they walk away with $100 while FD pays the fees and your CC eventually gets stuck with the $100 fraud charge which then raises FD’s merchant rate.

  • yh4j

    I deposited with PayPal and withdrew the money back to my PayPal without playing any game.

    Thanks sethayates for the insight. Guess I have to move on from Fanduel.

  • tmarohl

    Seth nailed it I think. Fraud/Money Laundering potential is most likely the reason.

  • Zieg30

    @yh4j said...

    I deposited with PayPal and withdrew the money back to my PayPal without playing any game.

    Thanks sethayates for the insight. Guess I have to move on from Fanduel.

    Well that’s strange, then. That activity doesn’t fall under either of Seth’s categories, both of which would logically comprise the two reasons FD has its policy.

  • KindGuy

    Even if OP DID do something wrong, why did DK wait for him to accrue $23,000 in winnings before they shut down his account? That’s fishy af.

    To add insult the injury they offer his measly $150 deposit back? Wtf lol.

    I love DK but their customer service has been shit lately.

  • ChaosM83

    • 492

      RG Overall Ranking

    @elementasrat said...

    Even if OP DID do something wrong, why did DK wait for him to accrue $23,000 in winnings before they shut down his account? That’s fishy af.

    To add insult the injury they offer his measly $150 deposit back? Wtf lol.

    I love DK but their customer service has been shit lately.

    You had me doing a double take, I think your in the wrong “site is screwing me” topic. That ones down the hall.

  • KindGuy

    @ChaosM83 said...

    You had me doing a double take, I think your in the wrong “site is screwing me” topic. That ones down the hall.

    Haha wow. Thanks.

  • yh4j

    From Fanduel:
    We do not allow users to deposit money and immediately withdraw their funds. Winnings can always be withdrawn, however depositing and withdrawing without playing through your deposit is strictly forbidden. If you ran into an issue where you deposited too much by accident, you could have reached out to customer support for a refund, however due to the activity on your account and the time between your suspension and your submission of this support ticket, our team has decided we will not be reopening your account.

  • Rrich68

    @flip4flop said...

    Wait I am confused why did you file a dispute with paypal? Why not withdraw the funds normally?

    If it was withdrawn normally why would FD care? People deposit and withdraw all the time.

    It could also be an issue about money laundering. That’s just one guess I have.

  • BmoreClutch

    @yh4j said...

    From Fanduel:
    We do not allow users to deposit money and immediately withdraw their funds. Winnings can always be withdrawn, however depositing and withdrawing without playing through your deposit is strictly forbidden. If you ran into an issue where you deposited too much by accident, you could have reached out to customer support for a refund, however due to the activity on your account and the time between your suspension and your submission of this support ticket, our team has decided we will not be reopening your account.

    Well at least you got an answer now.

    Can’t say I disagree with FD here.

  • sobeman88

    This is theft! How can a site tell us we have to play in a contest?!? Lol. If I deposit money into my account and then decide I want it back, this should be perfectly fine…. it’s my money! So basically FanDuel is saying you are depositing money into a black hole. Either gamble it or lose it anyways. Wow

  • depalma13

    @sobeman88 said...

    This is theft! How can a site tell us we have to play in a contest?!? Lol. If I deposit money into my account and then decide I want it back, this should be perfectly fine…. it’s my money! So basically FanDuel is saying you are depositing money into a black hole. Either gamble it or lose it anyways. Wow

    You don’t lose it. You can get it back. They just close your account when you do it and you never get to deposit and play there again.

  • jstevens2k11

    @sobeman88 said...

    This is theft! How can a site tell us we have to play in a contest?!? Lol. If I deposit money into my account and then decide I want it back, this should be perfectly fine…. it’s my money! So basically FanDuel is saying you are depositing money into a black hole. Either gamble it or lose it anyways. Wow

    well that escalated quickly lol

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