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  • TheDataDetective

    • Blogger of the Month

    I was shocked when I was slapped on the wrist and threatened to have my account shut down when I tried to withdraw $ that I previously deposited. Their terms & conditions says nothing about this restriction, only that bonuses must be played through before they can be withdrawn.

    Has anyone else been told this?

  • bigez952

    @TheDataDetective said...

    I was shocked when I was slapped on the wrist and threatened to have my account shut down when I tried to withdraw $ that I previously deposited. Their terms & conditions says nothing about this restriction, only that bonuses must be played through before they can be withdrawn.

    Has anyone else been told this?

    It is a common restriction dating all the way back to the poker days that you can’t deposit and withdraw without playing through the funds at least once. I am guessing that is what is going on in this case. You can usually request your full amount and they will give it to you but it usually comes with an account ban. I think the reasoning behind rules like this is to avoid people using the sites for money laundering.

  • gvn2fly1421

    A little more info needed… If you deposited $100 and only played $50, then tried to withdraw the other $50 is the only way they would deny you. If you deposited $100, played all $100 and won $20 back and tried to withdrawal that, they would be fine with it.

    Or, if you deposited $100, received some type of bonus and your account was $125, played only $100 that you put in and tried to withdrawal the remaining $25, they would say no.

  • wolfjb1

    Yes, FD is not a bank into which you just deposit and withdraw money at will, without actually using the money.

  • TheDataDetective

    • Blogger of the Month

    Hmm, I would be fine with this if they just stated the rules somewhere on the site but that’s not the case…I don’t see how they can enforce an unwritten rule.

  • bigez952

    @TheDataDetective said...

    Hmm, I would be fine with this if they just stated the rules somewhere on the site but that’s not the case…I don’t see how they can enforce an unwritten rule.

    If you really want your money back and haven’t played it yet they will give it to you and won’t keep it if you ask for it. However expect your account to be canceled and be banned for making another one.

    I don’t think it is specifically spelled out as this requirement to prevent money laundering is common across many websites that hold accounts for users

  • TheDataDetective

    • Blogger of the Month

    @bigez952 said...

    I don’t think it is specifically spelled out as this requirement to prevent money laundering is common across many websites that hold accounts for users

    I honestly don’t care about the money, it’s the principle…here I am doing something seemingly legit (withdrawing money back to the same PayPal account that I previously deposited from) and then getting threatened with account closure as a result. I’ve worked on anti money laundering efforts for a large bank and this is simply not a money laundering pattern. It would be suspicious if I were trying to withdraw to a different account than where I deposited from, but I didn’t.

    For those of us who didn’t play on poker/gambling sites before getting into DFS it’s wrong of them not to spell this out in the rules. Anyway, I’m done venting…back to DFS

  • bigez952

    @TheDataDetective said...

    I honestly don’t care about the money, it’s the principle…here I am doing something seemingly legit (withdrawing money back to the same PayPal account that I previously deposited from) and then getting threatened with account closure as a result. I’ve worked on anti money laundering efforts for a large bank and this is simply not a money laundering pattern. It would be suspicious if I were trying to withdraw to a different account than where I deposited from, but I didn’t.

    For those of us who didn’t play on poker/gambling sites before getting into DFS it’s wrong of them not to spell this out in the rules. Anyway, I’m done venting…back to DFS

    I hear you as I found out the hard way as well on Yahoo when I deposited $100 around 5 years ago played a couple $5 contests and didn’t really care for it so I wanted to just withdraw my other $90 to move it another site. I ran into the same issue and ended up getting my account closed since I preferred to go that route at the time vs. playing another $90 worth of contests on a platform I didn’t care for. 5 years later I am guessing I am still banned from making an account there all because I did the dumb move of depositing more money that I had planned to play.

  • yisman

    standard if you take a bonus

  • cometoharvest

    I’m pretty sure they don’t let you “withdraw” deposited funds for money laundering protections. But if you wanted your deposit back, you just need to hit up support and they’ll refund the deposit back to your source of payment. It’s just standard to make sure everyone involved in protected.

  • blenderhd

    • 433

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    • Ranked #59

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    From their support page for withdrawals:

    https://fanduel.custhelp.com/app/answers/detail/a_id/41

    “FanDuel user accounts are intended solely for game play, so you should make deposits with one purpose in mind – to use these funds to enter into paid contests on the site. So in order to protect our depositors and our company, we may prevent withdrawals for deposited funds that have not been used for play on FanDuel consistent with our anti-fraud checks. But winnings can be withdrawn at any time!”

  • joeycis

    • Blogger of the Month

    I actually foolishly made a typo recently when depositing on FanDuel for the Single Entry Series. Instead of $10 to play the lower entry contest, I added a zero and didn’t catch it. I immediately withdraw the $90 and was denied a withdrawal. That said, I contacted support and brought the mistake to light and they corrected it. Makes sense why sites wouldn’t want this to occur.

  • yisman

    I ran into this because I signed up for Fanduel in December and made a big deposit for a bonus

    I requested a withdrawal about a month later and I was told not all the money was eligible to be withdrawn and I understood.

    They want you to play through it at least once so as not to have people depositing and withdrawing constantly, which adds work for them as well as cost.

    I kept playing and eventually was able to withdraw my entire amount as I’ve now put more than the amount of my original deposit in play on their site.

  • DaBum2012

    • 2018 FanDuel WFBC Finalist

    Ummmmmmmmm, it is actually in their terms and conditions that you can’t withdraw your money that you just deposited and I do clearly remember reading it when I opened mine. The reason why they don’t want you to is because it costs them money to constantly move money around like that-they get charged an interchange fee each time you deposit money into your account. They get charged between 0.13%-0.15% by the big four credit card companies plus additional fees on top of that and this is why they don’t give you your money back Willie Nillie. It’s also to prevent any credit card fraud with the company too. You could be using someone else’s credit card to upload money and then withdraw it to another and I’m pretty sure someone already did this or attempted it. I do clearly remember reading it though. Next time you should be careful as to how much you deposit before depositing and now you have to use that money and pray that you win.

  • mambaland

    another reason they do this is people were making large deposits to get money back from credit cards then withdrawing it back

  • TheDataDetective

    • Blogger of the Month

    @blenderhd said...

    From their support page for withdrawals:

    https://fanduel.custhelp.com/app/answers/detail/a_id/41

    “FanDuel user accounts are intended solely for game play, so you should make deposits with one purpose in mind – to use these funds to enter into paid contests on the site. So in order to protect our depositors and our company, we may prevent withdrawals for deposited funds that have not been used for play on FanDuel consistent with our anti-fraud checks. But winnings can be withdrawn at any time!”

    Thanks! I hadn’t seen this page until now…I only read their terms & conditions as well as the withdrawal page, neither of which contains any mention of this.

  • TheDataDetective

    • Blogger of the Month

    @DaBum2012 said...

    Ummmmmmmmm, it is actually in their terms and conditions that you can’t withdraw your money that you just deposited

    Not true…go check it out. The only thing that the T&C says about this topic is the following:

    “In cases where you’ve received a bonus or other benefits as a result of your deposit and haven’t yet played through the deposit (entering contests in which the total entry fees equal the value of the deposit), FanDuel reserves the right to refuse the withdrawal, refund the deposit, and/or close your account.”

  • SkateFiend

    I accidentally deposited 20 dollars (because their default amount is set at twenty dollars) at FD last year. I clicked on the pay with paypal option thinking that I could put in a lesser amount later.

    I contacted customer support to ask them if I can have it back. They let me withdraw the money, although they did mention that I’m only allowed to withdraw winnings.

    I think they can’t be that forgiving for larger amounts because they have to mind money laundering schemes.

  • BrowInLockerRoom

    They banned me for this last year. Deposited quite a bit on a Tuesday night played some mlb and won and was planning to play pga the next day but decided to just stick to playing at dk. So I withdrew all the funds.

    Next thing I know my account was banned. Eventually they opened the account and refunded my money, but man is that pathetic customer service.

    And to be clear I have no issue with that rule just did not think anything of it at the time. And if they had declined the request id have no issue, but the ban first ask questions later mentality is awful.

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