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  • KingLA12

    I was in Paramus NJ today and wanted to use the FanDuel Sportsbook app to place a bet. I kept getting a location error message that it couldnt verify I was in New Jersey.

    I use a Galaxy Note 9 and tried the following
    1.) Clear cache and Data
    2.) Restart/Turn off Phone
    3.)Uninstalled and Reinstalled app
    4.) Reset Network settings.
    5.) Made sure location services were on
    6.)Connected to several different WiFi (Charter spectrum hotspot, Starbucks, etc )
    7.) Also tried connecting on cellular alone.

    After troubleshooting, Live chat then tells me its detecting a prohibited software that mocks location.

    I wiped my phone to factory settings and did not restore anything.

    I redownload the app and the problem still exists.

    Since I’ve exhausted live chat, and FanDuel Sportsbook doesnt pick up the phone, can anyone offer a possible solution? I feel like I’ve tried everything and my only 2 options are to either drive another 30 mins to the Meadowlands, or to buy a different phone (Maybe iOS is better) to place bets.

  • dsmodi

    I am having this same issue today in North Carolina. Fanduel will not allow me to enter paid dfs contests. Tried WiFi, cellular, phone, and computer. Fanduel customer service only suggested the things we have both tried. No issues entering DK contests.

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