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Comments

  • Landa501

    Back to charging rake? This is very disappointing.

  • JustDFSin

    People will go back to playing on the site like blind sheep.

  • sochoice

    • 2017 DraftKings FBWC Finalist

    • 2017 FanDuel WFFC Champion

    @FantasyDraftSupport said...

    Stay tuned, we will be back shortly.

    Excellent. Look forward to hearing what you have to say sometime between 3 hours from now and 3 weeks from now. “Shortly” can mean so many different things.

  • jjwd

    @FantasyDraftSupport said...

    Stay tuned, we will be back shortly.

    we need you guys.

    P.S. everyone deserves their bonus money back, imo.

  • rourke441

    fantasydraft up and running again nice nba and nhl this weekend to hell with the rake

  • sochoice

    • 2017 DraftKings FBWC Finalist

    • 2017 FanDuel WFFC Champion

    @rourke441 said...

    fantasydraft up and running again nice nba and nhl this weekend to hell with the rake

    OK FantasyDraft. You are back up. Kudos to you. Now, how about an explanation as to what happened this weekend to try and shore up confidence amongst potential players.

  • FantasyDraftSupport

    • FantasyDraft Representative

    @sochoice said...

    OK FantasyDraft. You are back up. Kudos to you. Now, how about an explanation as to what happened this weekend to try and shore up confidence amongst potential players.

    We will share with you the email that went out to our affected players from Friday night’s slate.

    “We understand the frustration caused by the issues experienced on Friday night, and assure you that we are as disappointed as you are in what happened. To help make up for it, we’ll be hosting an exclusive $10,000 MLB Freeroll for all players who had an entry in last night’s slate.

    We are working hard to get MLB contests posted on our site again, and will let you know as soon as the $10,000 Freeroll is available for drafting.

    We’re very excited about the return of baseball, and also the launch of our new PlayersFirst Rewards program, including 10% Cashback Replay Rewards and our $20+$20 Referral Rewards. Throughout our history, we have always offered players diverse and rewarding benefits, in an attempt to provide the best experience in daily fantasy. This remains the case today.

    Please feel free to reach out with any questions, as we’re here to help. Thank you for your support. We truly appreciate you playing here.”

    Added right now, (not part of the email): As you can see, we now have MLB contests back up for Monday, and PGA for the upcoming WGC. We look forward to our players being back, and are excited for you all to take advantage of the new programs we have in place. In addition to the $10,000 Freeroll in place for our users impacted on Friday, we have another $1,000 Freeroll tomorrow for everyone, and may or may not have another one on Tuesday for everyone ;). Thanks for bearing with us. We know Friday was not the greatest start. And we are committed to being PlayersFirst as always. Thanks for the support.

  • marker0357

    It happens. It’s all about their reaction which has seemed to be appropriate to me. Carry on. We need options besides FD and DK (which I also play everyday) so that competitiveness drives the market, especially for the smaller players like me.

  • FantasyDraftSupport

    • FantasyDraft Representative

    @rourke441 said...

    fantasydraft up and running again nice nba and nhl this weekend to hell with the rake

    We will have NBA and NHL running this weekend too, of course.

  • FantasyDraftSupport

    • FantasyDraft Representative

    @sochoice said...

    Excellent. Look forward to hearing what you have to say sometime between 3 hours from now and 3 weeks from now. “Shortly” can mean so many different things.

    I’ll take the under ;)

  • FantasyDraftSupport

    • FantasyDraft Representative

    @noddy said...

    Well I hope it works out also. The ironic thing is when I emailed them last week I asked about how they were doing and that I was concerned with their lack of traffic so to speak and they emailed back saying not to worry because even if something happened the money for players is in a different account or something like that.

    Of course it is. This is industry standard. DFS operators cannot operate outside of this. We are pushing 7 years in the industry and you’d be hard pressed to find an example of a withdrawal taking longer than expected. In fact, we probably process them faster than the big 2, with a much smaller team. And if you ever have any issues, feel free to reach out directly with an email to support or a DM here and we are happy to pay you the specific attention that you deserve. Thanks for playing with us.

  • FantasyDraftSupport

    • FantasyDraft Representative

    @JustDFSin said...

    People will go back to playing on the site like blind sheep.

    We hope they win, but if the people you mention have a tough week, they will now get 10% cashback on net losses. Hope you like the new program.

    As always in our GPPs we will look to pay 10% to first and 2x mincash.

  • FantasyDraftSupport

    • FantasyDraft Representative

    @PainBot said...

    This is probably the end of FantasyDraft. It almost seems they saw the overlay and the bath they were going take and hit the self-destruct button to get out from under the loss. They will have to answer to whatever states they were licensed in as well.

  • FantasyDraftSupport

    • FantasyDraft Representative

    @Russ99 said...

    Well for anyone interested, my withdrawal did go through and money is back in PayPal today, so that’s encouraging at least that the ship hasn’t completely sunk

    This always has been and always will be the case. We pride ourselves on processing withdrawals very quickly for our users. Glad to have the site issues behind us and to be back up and running tomorrow. Check out our $1,000 Freeroll!

  • FantasyDraftSupport

    • FantasyDraft Representative

    @jjwd said...

    we need you guys.

  • FantasyDraftSupport

    • FantasyDraft Representative

    @marker0357 said...

    It happens. It’s all about their reaction which has seemed to be appropriate to me. Carry on. We need options besides FD and DK (which I also play everyday) so that competitiveness drives the market, especially for the smaller players like me.

    Absolutely. And what’s your username on FantasyDraft? I’d like to give you a free $5 ticket to the Blast tomorrow night.

  • FantasyDraftSupport

    • FantasyDraft Representative

    @FantasyDraftSupport said...

    Same with you @jjwd, what is your username on FantasyDraft?

  • FantasyDraftSupport

    • FantasyDraft Representative

    @sochoice said...

    OK FantasyDraft. You are back up. Kudos to you. Now, how about an explanation as to what happened this weekend to try and shore up confidence amongst potential players.

    What’s your username on FantasyDraft? I’m in the giving mood. Let me know and I’m going to credit a ticket to your account for the Monday night slate.

  • jjwd

    @FantasyDraftSupport said...

    Same with you @jjwd, what is your username on FantasyDraft?

    jjwd. I used to have 8k in bonus cash, too.

  • FantasyDraftSupport

    • FantasyDraft Representative

    @jjwd said...

    jjwd. I used to have 8k in bonus cash, too.

    Please reach out to support@fantasydraft.com regarding your account.

    Also, there will be a $5 Blast GPP ticket in your upcoming contests tomorrow! Good luck.

  • beare

    wish they would have gave us all something after the problems friday

  • sochoice

    • 2017 DraftKings FBWC Finalist

    • 2017 FanDuel WFFC Champion

    ekimnotloh for Blast ticket. Gracias FantasyDraft Support

  • yisman

    This thread certainly got lively.

  • gridironguru99

    yet nothing as to WHY…..

  • DarrinJ21

    I’m gonna try it

  • noddy

    Glad they are back and I look forward to playing there including baseball tonight. Not doing so well though so far. Is it bad to hope it crashes again? Just kidding FantasyDraft. Keep us the good work.

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