INDUSTRY FORUM

Comments

  • yisman

    couldn’t get on

    tried for 10 minutes to do a lineup so I could enter contests

  • ElSlappo

    Yes me too, unfortunate, I wanted to throw in another Home Run entry. I’m glad I didn’t have any important LU changes to make in the final few minutes

  • stv1313

    Glad I had my lineups finalized a good 10 minutes before the games began.

  • yisman

    I’m such a procrastinator

    always with the last minute rush after watching RG live.

  • PenaldoMessi

    Server was down at least last 10-15 minutes before lock.

  • FantasyDraft_Rep

    • FantasyDraft Representative

    If you were affected by the issues we experienced this evening please email support@fantasydraft.com and we will make sure you are taken care of.

    We apologize for the inconvenience.

  • PenaldoMessi

    @FantasyDraft_Rep said...

    If you were affected by the issues we experienced this evening please email support@fantasydraft.com and we will make sure you are taken care of.

    We apologize for the inconvenience.

    How long of a wait time should we expect for support to respond? New to the site, so just wondering.

  • FantasyDraft_Rep

    • FantasyDraft Representative

    The response should be quick.

    If you email today you will hear back tomorrow for certain.

    Thanks for your patience.

  • PenaldoMessi

    @FantasyDraft_Rep said...

    The response should be quick.

    If you email today you will hear back tomorrow for certain.

    Thanks for your patience.

    So we won’t receive any feedback till tomorrow?

  • WidumBoise

    Finna make some golf lineups, when is this shit gunna be back up?

  • FantasyDraft_Rep

    • FantasyDraft Representative

    @WidumBoise said...

    Finna make some golf lineups, when is this shit gunna be back up?

    It has been working since shortly after MLB lock.

    Are you still having issues?

  • sgogineni

    • 313

      RG Overall Ranking

    I have sent a message on the site as well as an email. I play there everyday and this is the first time I have experienced something like this.

  • FantasyDraft_Rep

    • FantasyDraft Representative

    We will respond shortly.

  • sgogineni

    • 313

      RG Overall Ranking

    I just got a reply saying the CEO is looking into my case specifically. I see the official twitter account now sending tweets to some people that their entries have been refunded. I don’t understand how some contests run where as others are refunded. Personally, I believe the contests should be canceled when the site is down for any duration up to lock.

  • WidumBoise

    @FantasyDraft_Rep said...

    It has been working since shortly after MLB lock.

    Are you still having issues?

    Can I not play golf in NY also like fucking FD?

    This is outrageous.

  • WidumBoise

    @FantasyDraft_Rep said...

    It has been working since shortly after MLB lock.

    Are you still having issues?

    I get a popup message saying undefined when I try to enter my golfing lineup into a contest.

  • yisman

    @WidumBoise said...

    Can I not play golf in NY also like fucking FD?

    This is outrageous.

    yes NY can only play golf at DK because the rule was fantasy sites can only offer sports they were offering before that crook Schneiderman shut down DFS for like 6 months

  • Scumpunch

    • 518

      RG Overall Ranking

    @sgogineni said...

    I just got a reply saying the CEO is looking into my case specifically. I see the official twitter account now sending tweets to some people that their entries have been refunded. I don’t understand how some contests run where as others are refunded. Personally, I believe the contests should be canceled when the site is down for any duration up to lock.

    So, they’re allowing the contests to run for anyone who got their entries in on time AND refunding anyone who complains about the inconvenience. Seems like a very fair way of dealing with the problem to me.

  • sgogineni

    • 313

      RG Overall Ranking

    Thank you very much for the amazing customer service.

  • Shipmymoney

    • 57

      RG Overall Ranking

    • Ranked #14

      RG Tiered Ranking

    • x3

      2016 DraftKings FBWC Finalist

    • 2016 FanDuel MLB Playboy Mansion Finalist

    @sgogineni said...

    Thank you very much for the amazing customer service.

    I didn’t hear anything for a while but they made it right with me too

  • X Unread Thread
  • X Thread with New Replies*
  • *Jumps to your first unread reply

Subforum Index

RotoGrinders.com is the home of the daily fantasy sports community. Our content, rankings, member blogs, promotions and forum discussion all cater to the players that like to create a new fantasy team every day of the week.

If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 1-800-GAMBLER (1-800-426-2537) (IL). Gambling problem? Call 1-800-GAMBLER (NJ/WV/PA/MI), 1-800-9-WITH-IT (IN), 1-800-522-4700 (CO), 1-800-BETS OFF (IA), 1-888-532-3500 (VA) or call/text TN REDLINE 1-800-889-9789 (TN).