INDUSTRY FORUM

  • Orangeflow

    I have never been fortunate enough to have been involved in a slate where a game (NBA is indoors) that has been postponed. I did not roster any players from the New Orleans game because of the O/U.

    My question is…..

    What is done by the DFS sites for all of the people that rostered some of these players?

  • laphorn

    what about the folks who did win. do we chalk that up too

  • Yeoman

    @mattyice522 said...

    I agree people should be refunded, but try telling this to someone who woke up today to find out they took down a gpp

    That would be a lawsuit the site could not win. It would also mean a whole new round of regulatory shit from the states. The first time they refuse to pay out on a GPP if their rules don’t absolutely and clearly specify that the tournament would be canceled, they’re done.

    It’s maybe worth going back to the old threads from last year’s cancellations. Same “I’m never playing again” or “I’m moving all my action to X” posts, and I’m guessing the sites barely saw a blip in their business. They respond this way because it’s happened before and they know they can.

    Yahoo probably responds differently because they can easily afford to: DFS is a tiny speck in their parent’s overall business and the cost/benefit calculation of the smaller refund vs. the possible reputational damage to a much, much larger business isn’t the same.

  • Njsum1

    @Yeoman said...

    That would be a lawsuit the site could not win. It would also mean a whole new round of regulatory shit from the states. The first time they refuse to pay out on a GPP if their rules don’t absolutely and clearly specify that the tournament would be canceled, they’re done

    Yes, if you read my above post, the suggestion was for future slates, not last nights slate. And of course it would have to be clearly stated that slates can be cancelled if a game is cancelled for unforeseen and unknowable circumstances.

  • noheartanthony

    I don’t see how it’s realistic expect refunds or to expect the sites to offer them. They should just offer a deposit bonus. That’s a win-win for everyone(assuming you’re at least a break even player).

  • noheartanthony

    @laphorn said...

    what about the folks who did win. do we chalk that up too

    Chalk that up to positice variance :)

  • celtics2448

    @sochoice said...

    Typical snowflake response

    Why am i not surprised this clown uses snowflake as an insult? What a tool.

  • StabiloBoss10

    Do people really think DK are solely responsible for a leaky roof and should shoulder all the blame?? I am no DK fanboy (there reasoning for no late swap is absurd) but I would hesitate to put the blame on them for this one. This shit happens all the time in numerous sports.

    Soccer – 2 games in recent years were cancelled because of bomb scares
    Players get injured in warm ups and dont make the starting lineup
    Golf – DJ walks off the course after 7 holes at the St Jude
    Berger tees of at a WGC then goes home.

    I am sure there is more, sometimes negative events are outside DKs control.

  • mattyice522

    @celtics2448 said...

    Why am i not surprised this clown uses snowflake as an insult? What a tool.

    Def a trump supporter

  • tbird05

    @noheartanthony said...

    I don’t see how it’s realistic expect refunds or to expect the sites to offer them. They should just offer a deposit bonus. That’s a win-win for everyone(assuming you’re at least a break even player).

    I tend to agree that refunds are probably not the answer. It’s interesting that Fanduel still hasn’t paid out. Technically the slate ended at midnight. FD’s rules say that postponed games must play out the same day. Only games that are suspended can be played and counted the very next day.

    Whats going on in FD HQ?

  • iron_tactics

    @laphorn said...

    what about the folks who did win. do we chalk that up too

    It’s not hard to me anyway. Smart business in my opinion to just refund those that didn’t cash and let those that won keep what they won. It sucks and you lose money but you keep your customer’s trust in knowing that you have their back when crazy shit like that happens (which honestly is like what….once a year?) Even then the last one had a heads up so people debated on taking the risk. This one most people had no idea as there was no easily reachable news or rumors of this happening.

    Do I think it’s their fault? No, it’s good ol NBA and lack of information from beat writers. If I was a beat writer i’d cater more to the DFS fanbase to build my followers and readers but most aren’t there yet so it is what it is. But as a business it makes sense in building customer satisfaction, especially as other competitors have already lead the way in their response. To stand their ground and refuse at this point, to me, might be the beginning of their downfall.

    To summarize, not FD or DKs fault. NBA has little transparency. They should pay out and refund, take the loss, maintain and possibly build their customer base, or lose to their competitors that are already doing so.

  • Codyveo

    @sochoice said...

    I got caught up with 3-4 players from NO/IND on both FD and DK, so lost a bunch of money. But you know what? There is always a risk of a late scratch, or some crazy postponement happening. Sure, that risk is minuscule, but it has happened before. The sites don’t need to refund me or anyone else for this freak occurrence, it is all part of the game.

    Couldn’t agree more.

  • wcsd832

    Is anybody questioning the beat reporters on Twitter or other social media? If the teams never went through shootaround/warmups how did they not see this and do their job by reporting it. This is the only reason I could see that some people would have an advantage and FD using the integrity arguement to cancel.
    Personally I think it’s clearly stated in the rules that the players get 0’s for the game. If you didn’t know the rules or don’t like them that’s not their fault. You chose to play the contests run under the rules.
    I lost $ because of the game last night (and last year for the same reason) so it’s not just because I won that I feel this way.

  • Yeoman

    @Njsum1 said...

    Right, my suggestion was for moving forward. Obviously since no policy was in place yesterday’s results should stand. Yet if everyone knows that in the future that slates that have games that are cancelled due to “unforeseen and unknowable” circumstances will be cancelled and refunded, then there shouldn’t be a problem. And those that won yesterday, didn’t really win a fair contest, maybe they may have ended up winning, maybe not.

    They have a policy in place. This is the third time this has happened in an NBA contest in just the last two seasons; their rules clearly specify how it will be handled and they’ve followed their rules each time.

  • Dainfamousac

    The only posts in this thread that make sense are from sochoice.

    It’s a once a year type thing, get over it and move on. None of the sites owe any of us anything. To place blame on them is ridiculous. I’d also bet that the average loss last night from the posters in this thread is less than $10.

  • mattyice522

    @wcsd832 said...

    Is anybody questioning the beat reporters on Twitter or other social media? If the teams never went through shootaround/warmups how did they not see this and do their job by reporting it. This is the only reason I could see that some people would have an advantage and FD using the integrity arguement to cancel.
    Personally I think it’s clearly stated in the rules that the players get 0’s for the game. If you didn’t know the rules or don’t like them that’s not their fault. You chose to play the contests run under the rules.
    I lost $ because of the game last night (and last year for the same reason) so it’s not just because I won that I feel this way.

    I wonder if the beat writers play dfs

  • celtics2448

    @wcsd832 said...

    If the teams never went through shootaround/warmups how did they not see this and do their job by reporting it.

    This 100%. Last year in Philly i believe we knew about 15 minutes before lock. This time around, we knew nothing. Maybe RG or another tout can give us a Roof Report so we can gain an edge on the competition.

  • Njsum1

    @Yeoman said...

    They have a policy in place. This is the third time this has happened in an NBA contest in just the last two seasons; their rules clearly specify how it will be handled and they’ve followed their rules each time.

    I’m not suggesting they didn’t follow their rules, I was offering a better way to handle it in the future. However, with the Philly/sac game it was known that there was risk of a cancellation before the slate started. So that wouldn’t be unforeseen and unknowable. And I’m not sure about the other game, whether risk was known or not. Doesn’t matter, my suggestion was for a fairer, IMO, way to handle it in the future.

  • Yeoman

    @Njsum1 said...

    Yes, if you read my above post, the suggestion was for future slates, not last nights slate. And of course it would have to be clearly stated that slates can be cancelled if a game is cancelled for unforeseen and unknowable circumstances.

    Why would they trade a clear and precise rule they’ve been using successfully for years, for one that winds up with them in court arguing about the meaning of “unforeseen and unknowable”? They know the possibly fatal risk they would be taking if they ever cancel a contest after it starts—their rules even specify that if a postponement after tournament start leaves them with only one game in the contest, they aren’t cancelling the tournament. The only time they cancel once the tournament starts is if every single game is not played and everyone zeroes.

    This is at least the fourth time this has happened in NBA—twice last year, and the Mexico City smoke game. Everyone should know the drill by now. The sites certainly do.

  • MJP63

    Play draft, Draftkings, & Fanduel should offer a tournament to all customers with NO or IND players based on the number of entries you had that LOST. Use “rake” from those entries as the pool and pay out half the field. Draft Swap was not too helpful. #dowhatsright

  • tmarohl

    How come FD hasn’t paid out yesterday yet?

  • elving188

    • Blogger of the Month

    @tmarohl said...

    How come FD hasn’t paid out yesterday yet?

  • mikeblodgett24

    Having the same issue with mine. Apparently Rodney Hood is still playing in the 4th quarter. Thanks Fanduel.

  • jdv29

    @tmarohl said...

    How come FD hasn’t paid out yesterday yet?

    I am wondering the same thing. I won my H2H by .2 points…so i’m praying nothing gets changed.

  • prpmgroup

    I guess the big question Fanduel has to address is if the cancellation of the game impacted the integrity of the contest per their rules to cancel a contest. Did the cancellation affect 30, 40, 50 percent of the field?

  • elving188

    • Blogger of the Month

    @jdv29 said...

    I am wondering the same thing. I won my H2H by .2 points…so i’m praying nothing gets changed.

    BeCaUsE oF tHe PoStPoNeD gAmE fIaScO

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