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  • Flutie4Prez

    Played for the first time on Playdraft this weekend. I love the product, but reason for the post is I won a bunch of 6 mans and still haven’t received my funds. All attempts to reach their customer service have gone unanswered. All I’m wondering is if this is typical or not. Anyone else play there? Do winnings normally take days to process into your account? Thanks for any and all insightful responses :)

  • Flutie4Prez

    Still not response from customer service of any kind, but did receive winnings shortly after this post.

  • stevietpfl

    Morning Grind co-host, Lead NASCAR Analyst

    • 614

      RG Overall Ranking

    • 2015 FanDuel MLB Playboy Mansion Finalist

    • 2015 FAWBC Finalist

    They are based out of New York, could likely just be a time issue. They are always really fast at getting back with me. I play on there a ton, I’ve never really followed payouts closely, tbh. They are usually in my account when I go to draft the next day.

  • jerlevine

    DRAFT CEO

    Hey Flutie – that’s terrible to hear. I’m so sorry about that. Can you DM me your email address so I can try to figure out why you weren’t replied to promptly? And by payouts, do you mean a withdrawal out of your account, or payouts after the games ended into your account? Either way, they should both be prompt. So sorry it wasn’t. Will definitely figure out why.

  • AWoo

    @Flutie4Prez said...

    Still not response from customer service of any kind, but did receive winnings shortly after this post.

    Reason for it maybe is because depending on which slate you played, they may include MNF players.

  • ItzJamesFTW

    I sometimes have a weird issues with the app where my balance won’t be shown updated, but by going into my account and then back up my balance is updated. Otherwise never had any issue with payout or withdrawl.

  • jerlevine

    DRAFT CEO

    @ItzJamesFTW said...

    I sometimes have a weird issues with the app where my balance won’t be shown updated, but by going into my account and then back up my balance is updated. Otherwise never had any issue with payout or withdrawl.

    Are you on an Android device? If so, that should be fixed. Are you still seeing it?

  • chizzleent23

    play draft promo code?? I watched a show I think dan bach said it was grinders or rotogrinders?? in about to deposit soon but need promo code. also how will it let me use the bonus cash? theres no option to use it jus says I can use it by playing or withdraw but only says insufficient wen there is bonis cash still there??

  • jerlevine

    DRAFT CEO

    @chizzleent23 said...

    play draft promo code?? I watched a show I think dan bach said it was grinders or rotogrinders?? in about to deposit soon but need promo code. also how will it let me use the bonus cash? theres no option to use it jus says I can use it by playing or withdraw but only says insufficient wen there is bonis cash still there??

    code: Grinders – the bonus cash releases at a 4% rate. So if you play $25 worth of entries you get $1 from your bonus account transferred into your cash account.

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