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  • quimoestealth

    • 623

      RG Overall Ranking

    My RG mobile app does not show MLB LU’s after they are posted. RG app say it has stopped working and shuts down after I click on an alert. Has this been disabled or is there another problem. I’ve spoken with other members who say that their app is working fine. Can I get a response to this as I feel that I am ata disadvantage with the dysfunction of my app.

  • Ross

    Hi,
    Are you using the Android or iPhone App? Also, have you tried uninstalling the App and re-downloading?

  • quimoestealth

    • 623

      RG Overall Ranking

    I am on android. I have uninstalled and re-installed three times. It is not showing anything. Then when I switch the site filter, it says sorry RG has stopped working and closes.

  • Ross

    Thanks,

    Can you click setting > phone info > software and see which version of Android you have installed or if you have an update available.

  • quimoestealth

    • 623

      RG Overall Ranking

    Android version 5.0

  • quimoestealth

    • 623

      RG Overall Ranking

    Software is up to date.

  • quimoestealth

    • 623

      RG Overall Ranking

    Hello…. LU’s are posting….

  • Ross

    I am checking with our mobile dev, but if it app is crashing it seems like it may be something specific with your device. Will let you know what we come up with.

  • quimoestealth

    • 623

      RG Overall Ranking

    Waiting to hear form you.

  • FantasyFreakFFW

    As a follow-up, even with the new update the push notifications and games are still not working on “older” Android devices (version 5.0.1).

  • quimoestealth

    • 623

      RG Overall Ranking

    Sooooo, I have no option but to buy a new phone???? Crazy how people have spend and spend and spend… No thank you… My RG app used to work fine… now, I have to feed into consumerism to have a level playing field? This is all BS.

  • Ross
    @quimoestealth said...

    Sooooo, I have no option but to buy a new phone???? Crazy how people have spend and spend and spend… No thank you… My RG app used to work fine… now, I have to feed into consumerism to have a level playing field? This is all BS.

    Updates to Apps take time to create.. This morning a new version of the RG App was released. You can find it in the Play Store. That should solve your issue (unless its something specific with your device).

  • yort05

    Is it possible for the actual lineups to be posted in the push alerts?

  • akpos4

    I am receiving mlb lineups notifications even though i have disabled mlb push notifications.

  • Ross
    @akpos4 said...

    I am receiving mlb lineups notifications even though i have disabled mlb push notifications.

    Hi,

    Can you try opening the notification settings, then check and uncheck the alerts you do not want to recieve. That should unsubscribe you.

  • Ross
    @yort05 said...

    Is it possible for the actual lineups to be posted in the push alerts?

    Unfortunately, lineups will not fit in the alerts space, so opening the app and clicking lineups is the currently the only option.

  • llcoolmichael

    RG Admin,

    I have turned off notifications for MLB on the iOS app, but I am still getting MLB lineup post alerts. How can I turn these off?

  • tooltime

    on mine player logs do not work (just goes back to player notes) and notification settings does not come up (just blank). Been this way for a month.

  • maibockaddict

    @llcoolmichael said...

    RG Admin,

    I have turned off notifications for MLB on the iOS app, but I am still getting MLB lineup post alerts. How can I turn these off?

    Yes the alerts are very annoying when you do not need them and do not turn off when you turn them off.

  • dollaz916

    @maibockaddict said...

    Yes the alerts are very annoying when you do not need them and do not turn off when you turn them off.

    Yes, how do we stop getting alerts that we specifically disabled?

  • Frigid5

    When I try to open Notification Settings it just loads, and loads, and loads…

  • UsedTheForce

    I am having issues with the app as well.

    1. When I select the notification settings its just loads and I have to force stop the app.

    2. When I select any of the sports lineups there is nothing there.

    I have a Samsung Galaxy S4 with Android 5.0.1.

    I did the update from the app store but it did not help so I uninstalled it a few times but no change.

  • tonytone1908

    Possible this is related to the lineups issue I’ve been seeing, or NOT seeing for that matter?

  • FantasyFreakFFW

    The notification settings is a known issue with “older” Android versions from what I’ve seen. Not sure exactly what was changed in the code, because it worked when I first installed it during NBA season, but it’s virtually a useless app right now with the push notification issues…

  • bassic

    I’m on Android 6 and I get zero notifications for MLB, even though I have all notifications checked in the settings. NBA notifications are still working though.

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