INDUSTRY FORUM

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  • RostersGabe

    Rosters.com CEO

    RG community,

    I wanted to take a minute and introduce you all to Rosters and tell you a bit about us.

    Rosters is a well funded and stable company, operating as part of the iTEAM Network. You may remember that iTEAM made good on the balances of the customers who lost their money when FantasyUp shut down. We have 19 employees in our Las Vegas and Florida offices including experienced staff in Engineering, Finance, Operations and Customer Service.

    I come from an 18 year history in brick and mortar casinos. I started out as a Craps Dealer and eventually became Chief Operating Officer of the world’s third largest casino. And I run Rosters just like I used to run the casinos. We provide great customer service, we make sure our customer’s money is safe and we make sure they have fun.

    DFS is a tough business and we’re in it for the long haul. We hope that you’ll give us a chance to earn your business. We’ve raised more than $5 Million to date and more than half of that came from me personally. Like I said, we’re in this for the long haul.

    Last week we started our partnership with RotoGrinders and the members of the RG community gave us some great feedback on our site. You said that you wanted to be able to play on mobile devices, so we enhanced the site to make it mobile responsive. That will be available today. (we also have a native app Rosters available in the Apple App store)

    We have some exciting promotions going on this week, including deposit bonuses, a Money Back Guarantee Tournament on Thursday, and a FreeRoll on Friday where you’ll be playing against poker great Phil Ivey.

    We know that we still have a lot of areas where we can improve and I’m excited to learn from the RG community. So myself and David Williams will be active in this thread. Im excited to hear your feedback here and keep you up to date on the new things we’re working on.

    Or you can reach out to us directly. You can reach me at gabehunterton@rosters.com. David Williams is our Affiliate Liaison and can be reached at david@rosters.com. Mark is our Head of Operations and can be reached at mark@rosters.com. And Josh, our Head of Customer Service, can be reached at josh@rosters.com.

    I’m serious about this, we want to hear from you. Your feedback is going to help us deliver a better experience.

    Have a great day.

    Gabe Hunterton
    CEO Rosters.com
    CEO iTEAM Network

  • InkedRocker

    I clicked on the rosters link through here and signed up for rosters earlier today and tried to make a deposit through pay pal and it says pending. I attempted to do this several times and now I have 4 pending deposits. I e mailed customer support and so far I only have a ticket number reply back.

  • dwrosters

    Rosters.com Rep

    @InkedRocker said...

    I clicked on the rosters link through here and signed up for rosters earlier today and tried to make a deposit through pay pal and it says pending. I attempted to do this several times and now I have 4 pending deposits. I e mailed customer support and so far I only have a ticket number reply back.

    I apologize for the issues you are having. Can you please email me with your username and reference this post so that I can personally get you assistance in resolving your problem. David@rosters.com

  • deadphish

    i heard on Grinders Live that Rosters is available for FL now? i created an account months ago, but cant login,

  • dwrosters

    Rosters.com Rep

    @deadphish said...

    i heard on Grinders Live that Rosters is available for FL now? i created an account months ago, but cant login,

    What is your username ? Deadphish? If so I just checked and you have an account on another skin partner. Please send me an email david@rosters.com

  • Jcb890

    Can you please tell us what type of games you have available for the Thursday and Sunday slates? I can’t see a Lobby without being logged in.

  • dwrosters

    Rosters.com Rep

    @wilsonda1 said...

    No Illinois availability?

    Good news! We are open in Illinois!
    .@wilsonda1

  • deadphish

    i sent you an e-mail yesterday

  • dwrosters

    Rosters.com Rep

    @deadphish said...

    i sent you an e-mail yesterday

    Just replied. Sorry for the delay.

  • Jcb890

    @Jcb890 said...

    Can you please tell us what type of games you have available for the Thursday and Sunday slates? I can’t see a Lobby without being logged in.

    Also, is the $20 promotion still on-going where you must deposit $10 in order to get a $20 instant bonus?

  • RostersGabe

    Rosters.com CEO

    @Jcb890 said...

    Also, is the $20 promotion still on-going where you must deposit $10 in order to get a $20 instant bonus?

    Jcb890,

    The $20 promotion for depositing $10 is still going on.

    For tonight we have 50/50s at $2, $5, $10, $25, $50, $109, and $218. Plus some GPPs w prize pools of about 2.5K.

    For Sunday we have 50/50s including a number of “Big” ones at $2, $5, $10, $25, $50, $109, $218, $535 and $1060. And we have our Kickoff Contest ($25 Entry Fee, $50,000 GPP). For Sunday there’s more than $100,000 in Guaranteed Prize Pools. A max entry player can get more than $8,000 in action.

    Hope to see you on the site this weekend.

    Have a great NFL season.

    Gabe

  • Jcb890

    @RostersGabe said...

    Jcb890,

    The $20 promotion for depositing $10 is still going on.

    For tonight we have 50/50s at $2, $5, $10, $25, $50, $109, and $218. Plus some GPPs w prize pools of about 2.5K.

    For Sunday we have 50/50s including a number of “Big” ones at $2, $5, $10, $25, $50, $109, $218, $535 and $1060. And we have our Kickoff Contest ($25 Entry Fee, $50,000 GPP). For Sunday there’s more than $100,000 in Guaranteed Prize Pools. A max entry player can get more than $8,000 in action.

    Hope to see you on the site this weekend.

    Have a great NFL season.

    Gabe

    Thank you for the reply Gabe. What size 50/50s are the larger ones?

  • RostersGabe

    Rosters.com CEO

    @Jcb890 said...

    Thank you for the reply Gabe. What size 50/50s are the larger ones?

    Jcb890,

    Here are the sizes of the higher denom 50/50s

    $109 – 50-man, 10-man, 6-man
    $218 – 10-man, 6-man, 4-man
    $535 – 6-man
    $1060 6-man

    All Guaranteed

    Gabe

  • Jcb890

    @RostersGabe said...

    Jcb890,

    Here are the sizes of the higher denom 50/50s

    $109 – 50-man, 10-man, 6-man
    $218 – 10-man, 6-man, 4-man
    $535 – 6-man
    $1060 6-man

    All Guaranteed

    Gabe

    Whoops, I should have clarified, by “bigger” I meant by the size of the tournament, not the entry fee.

  • gavlam

    keeps telling me to verify my account after playing there for 3 weeks? Its already been verified! Now let me enter some contests…

  • Rd726

    I guess with all the trouble everyone has had I should be glad it’s the one site I’ve found that ISNT available in Indiana. I’ll stick with playing on all the other ones.

  • dwrosters

    Rosters.com Rep

    @gavlam said...

    keeps telling me to verify my account after playing there for 3 weeks? Its already been verified! Now let me enter some contests…

    Just looked at your account and it looks good on our end. If you’re still having trouble email support@rosters.com and someone will get back to you to help.

  • cjstetzer

    i had the same problem my username is prodigy

  • RostersGabe

    Rosters.com CEO

    @Jcb890 said...

    Whoops, I should have clarified, by “bigger” I meant by the size of the tournament, not the entry fee.

    Jcb890,

    My bad, thanks for clarifying:

    $28 – 200-man 50/50
    $11.25 – 50-man 50/50
    $5.65 – 300-man 50/50
    $2.24 – 500-man 50/50

    Gabe

  • golferdude31

    • 658

      RG Overall Ranking

    • Ranked #86

      RG Tiered Ranking

    • 2016 King of Summer Champion

    I made a deposit and sent David an email for the deposit bonus. Thanks.

  • cjstetzer

    i have tried to deposit via paypal and credit card and still isnt working…beyond frustrating
    prodigy

  • dwrosters

    Rosters.com Rep

    @cjstetzer said...

    i had the same problem my username is prodigy

    Sent you an email

  • dwrosters

    Rosters.com Rep

    @gavlam said...

    keeps telling me to verify my account after playing there for 3 weeks? Its already been verified! Now let me enter some contests…

    Are you all set? If you are still having troubles please email me. david@rosters.com

  • dwrosters

    Rosters.com Rep

    @gavlam said...

    keeps telling me to verify my account after playing there for 3 weeks? Its already been verified! Now let me enter some contests…

    Are you all set? If you are still having troubles please email me. david@rosters.com

  • mikeyo111

    I’ve got a pending deposit situation as well – already emailed you. Can you please get this resolved before kickoff so I can play in the $50k?

  • moonshiner

    im in 4 diff contests and every time i edit a lineup it uses it for all the contests wtf?

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