As many of you are aware, our site experienced performance issues over the course of Sunday morning and afternoon. We sincerely apologize for any inconvenience that this may have caused you. We strive for the best possible experience for our players, and we do not take this situation lightly.
At DraftKings, our players have always come first, and this situation will be no different. For those players who were impacted, we will make things right. If you’ve already reached out to support, there’s no further need to do so. If you had an issue and have not contacted support yet then please do so as soon as possible. I have my team working around the clock to remedy any unresolved issues, and I ask for your patience.
I would like to thank you for your loyalty, support, and patience as we work diligently on this. We will be in touch again soon with an update and more information.