INDUSTRY FORUM

Comments

  • dayman

    So I originally put in a withdrawal request on the 28th of January. I then got an email from them on February 2nd that I needed to submit a W9 and that my withdrawal wouldn’t be processed until I did. I emailed them the W9 on the 5th (and received a 1099 in the mail from them two days ago).

    My withdrawal still hasn’t gone through. I emailed them on the 12th, and contacted them through the website yesterday, both with no response… Anyone else having issues with them?

    3/10/16 UPDATE: DraftKings strikes a deal to cover all unpaid FantasyHub balances and liabilities. Read more from David Purdum on ESPN!

    DraftKings Co-Founder Matt Kalish’s Statement: “This is not an acquisition deal or an asset purchase deal. This is a very simple deal, where we’re assigning two liabilities from [FantasyHub] over to DraftKings in an effort to do the right thing for their player base, which has a nearly 80 percent overlap with our own. We never want to see our player base go through an experience that’s negative like this. What happened here was reprehensible. It is a breach of trust for these players and we share a lot of these players with them. We just didn’t think it was the right thing to do to sit on the sideline and let that happen. We had the ability to step up and do something.”

  • bzsports4

    I put in a withdrawal request on the 12th, and got a confirmation email about my request the same day. Today is a holiday so that could (hopefully) be the cause of the delay.

  • precator

    maybe they are all shitfaced after a long bender?

  • Rockstate15

    @bzsports4 said...

    I put in a withdrawal request on the 12th, and got a confirmation email about my request the same day. Today is a holiday so that could (hopefully) be the cause of the delay.

    I think everyone gets that auto generated email letting you know it’s in processing. I received mine the same day on 2/7 for the funds that are in question from my previous post.

  • ajimithing

    Ugh, I’m getting very nervous about my 4-figure account balance…can’t imagine the guy with the 5-figure balance.

  • filmcritic

    One of those tweets – the top one – was mine – I had won the NBA final tourney last year and it was to include a trip to this year’s allstar game – Unfortunately I had broken my leg, to the point that it required surgery…think Joe Theisman minus the poking through the skin…but in a much less glamorous way on a patch of ice…. Anyway we were communicating on that briefly as I couldn’t make the trip and I still believe in them and that they will get something taken care of for me, since they hadn’t booked my travel plans before I broke the leg. I think and hope it’s just a glitch holding people up as I was an early fan over there and have done ok. I know they had my tix up at the allstar game so hopefully they were just using that to enjoy the festivities and are working through everything.

  • phillbennetzen

    I had the W9 issue pop up too when I tried to process a withdrawal, but after a few hours I was contacted by customer service, & cleared up the issue & had my withdrawal processed through PayPal.

  • Rockstate15

    @phillbennetzen said...

    I had the W9 issue pop up too when I tried to process a withdrawal, but after a few hours I was contacted by customer service, & cleared up the issue & had my withdrawal processed through PayPal.

    Did PayPal request the W-9 to be completed or FH?

  • pootnami

    This sucks! My fav site and something isn’t right! Placed a withdrawal via PayPal on Thursday and haven’t heard a peep. I’m worried because these guys are always available and it states they are active on their site, with no response.

  • twohitta

    I did a withdraw for $240 a few weeks back when they announced that Texas players could no longer play. I did the paypal withdrawal option and it only took 3-4 days I believe. So no complaints from me other than I can’t play there because of the opinion of Texas’s AG. smh

    Nevermind, I read the original post wrong. It was Fantasy Draft not Fantasy Hub, sorry. I play on too many sites it seems, I can’t keep them straight.

  • MrFantasy

    @twohitta said...

    I did a withdraw for $240 a few weeks back when they announced that Texas players could no longer play. I did the paypal withdrawal option and it only took 3-4 days I believe. So no complaints from me other than I can’t play there because of the opinion of Texas’s AG. smh

    Is it possible that the issue could be that they too are located in Texas? Maybe they are dealing with some type of legal issue or moving shop elsewhere?

  • twohitta

    @MrFantasy said...

    Is it possible that the issue could be that they too are located in Texas? Maybe they are dealing with some type of legal issue or moving shop elsewhere?

    I just edited my post, I had the sites mixed up, sorry.

  • pootnami

    Ok! Feel better. Just got an email from chris stating they have been “out of the office and back at it tomorrow”.

  • Rockstate15

    Received a similar note from Chris Lott.

    “Yep everyone took off today! We will be back at it tomorrow!

    Sorry for the inconvenience!

    Thanks,

    Chris Lott”

  • dayman

    Got the same email. Maybe they should coordinate better so that there’s actually someone around to provide customer support even during the holiday weekend… I mean it’s not like they stopped running events.

  • Daj5mg

    Add me to the list…got email on February 7th stating my withdrawl was processing…Heard nothing since then

  • butkusaafl

    • 593

      RG Overall Ranking

    Placed my request on Feb 7 as well. At least it’s just money.

  • phillbennetzen

    FantasyHub did, and once it was shown I had given them by W-9 they processed my withdrawal

  • precator

    Still baffling that none of them have come into this thread

  • ajimithing

    What else is baffling:

    1) I still don’t have my money in my PayPal account.

    2) Chris sent us emails saying they were out of the office all weekend – did they JUST get into the office at 10:30pm last night?? Why else weren’t emails answered??

    3) The FH website says 1-3 business days for a withdrawal to process, yet most of us are at 5+ business days.

    My nervousness is turning into anger very fast if you can’t tell…

  • precator

    Also, even if they were out of the office, this isnt 2002 anymore, everyone has smart phones that can connect to corporate email servers.

  • MrFantasy

    Hoping that they respond to this thread soon.

  • gberg823

    Steven has logged on both yesterday and today so I find it unlikely he hasn’t been following this thread

  • cjstetzer

    still waiting on how to access the four free GPP entries for making a deposit and playing the All Star pick em promo..

  • Rockstate15

    @cjstetzer said...

    still waiting on how to access the four free GPP entries for making a deposit and playing the All Star pick em promo..

    I was wondering that myself then found this link on twitter, clicked it then a popup came up where I could “Click to Claim Prize” Got a $1CBB, $1PGA, and $1NHL. I did not get an NBA GPP entry.

  • precator

    man this is nuts that no one has still responded….

  • X Unread Thread
  • X Thread with New Replies*
  • *Jumps to your first unread reply

Sites mentioned in this thread

Use our links to sign up and deposit on sites listed in this thread to get these bonuses:

Subforum Index

New RotoGrinders Sports Betting Section!

Are you a DFS player who wants to get into sports betting?

If you have access to New Jersey sports betting, then use our DraftKings Sportsbook promo code and our FanDuel Sportsbook promo code to get the best bonuses in the NJ industry.

Those who can take advantage of PA online sports betting should use our SugarHouse PA promo code to get the best sports betting bonus in Pennsylvania.

If you don't yet have access to an online sportsbook, check out Monkey Knife Fight, a prop betting platform available in 31 states. Use our Monkey Knife Fight promo code to get a fantastic bonus.

RotoGrinders.com is the home of the daily fantasy sports community. Our content, rankings, member blogs, promotions and forum discussion all cater to the players that like to create a new fantasy team every day of the week. Our goal is to help all of our members make more money playing daily fantasy sports!

Bet with your head, not over it!
Gambling Problem? Call 1-800-Gambler