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  • aka_the_goat

    So last night I was playing in the $300 buy in tournament on DK as I do often and was doing pretty well as the night was winding down. I fell asleep though before the last games were over. I woke up about 1 A.M. to a notification on my phone saying I had won $600. I thought, fantastic! and rolled back over and went back to sleep. This morning when I woke up I again saw the notification and then opened up the app where I was greeted by two more congratulatory notifications again exclaiming I had won $600 before I actually could even get to my recent contest page where I found out I had finished just out of the money… OK?? So I email the VIP guy who claims to be looking out for our best interest who says he’s sorry, it’s totally DK’s fault but they won’t be honoring that or giving any tickets in that amount. I just think that is wrong. I get that I didn’t win the contest but you told me I did and as a company you honor your commitments, period. I have made lots of mistakes in price quotes and other things with my customers but when it’s my fault we honor what we told that customer. I just think it’s wrong. I’m contemplating even sending some letters to my AG as I think this is the type of thing these companies are doing that needs some legal intervention. If someone wakes up to a notification from an enterprise saying congrats you won x amount of money then that person should receive x amount of money. Otherwise, I think it can be argued that this is a tactic DK uses to illegally lure customers back in with false promises.

  • bzsports4

    I’m Pretty sure I’m owed about 20 cars and several hundred thousand dollars if we look through all my junk mail saying I won stuff.

  • TPSC

    OP is wrong, and annoying, but this issue a bit more nuanced than responding posters are giving this credit for.

    We’re dealing with fantasy sports companies that operate in some ways like gambling companies, and serve a part of the population prone to gambling behaviors. Science suggests that there’s an addictive element to the “near-win.”

    Here’s an article from The Economist: http://www.economist.com/node/16056339
    Here’s one from National Geographic: http://news.nationalgeographic.com/news/2014/02/140228-gambling-brain-win-slot-machines/
    And a legit study on this: http://www.ncbi.nlm.nih.gov/pubmed/14634302

    What’s clear is that gambling and play is prolonged when players experience the “near-win.” Seeing 2 7s come up on a slot machine produces more play than even winning does, and certainly more than outright losing does.

    In the context of DFS, when a player is involved in a contest, and he wakes up to a notification that he’s won, only to find he’s finished just outside of the money, this heightens the near-win effect. The psychology of the near win indicates a change in one’s brain precisely because of the HIGH of thinking you’re winning and then the LOW of losing that win. This is what happens in situations like the OP’s.

    “I’ve cashed!”
    “Oh no! I finished 511th when I needed 499th!”

    If the science is correct, then this near-win can produce heightened play, especially in people who are pre-disposed to addiction. This means that DK is benefiting tangibly from its misdirection, sometimes at the expense of players. It’s something DK and FD should be especially vigilant about in a time when they’re being lumped in with sportsbooks for legislative purposes.

    I don’t mean to suggest that this is something DK does intentionally. It’s not. But it has a tangible effect on players, and this sort of messaging can be psychologically manipulative.

    Also, FWIW, this is not a case of false advertising. It’s a case of an erroneous notice. Very different things. False advertising would be changing the payouts of the contest after you’ve entered, or if you went to bed having cashed, then DK decided to award 10 less winning spots. Yours is a case of a bad and unfortunate notice.

    You have absolutely no grounds for contacting anyone. Don’t be stupid and waste the time of your public officials while potentially poisoning the official’s mind on DFS. That decision reeks of entitlement.

  • HoneyBadgerDFS

    this the craziest thread ive read in a while. hilarious

  • donkshow

    “Do what I want or I’m telling on you!”

  • Olhausen

    @aka_the_goat said...

    I’m done. You can hash this out on your own and laugh it off and make fun of how unreasonable I’m being. I’m taking it to my state reps and AG Koster. Somehow I don’t think they will find it as funny. Good day gentlemen. Way to represent the community well.

    I wasn’t going to respond but with a post like this I can’t help it. It’s people like you that lawsuits are filed because thier coffee is to hot and they think they are owed a million dollars.To many people in this country think everything should be handed to them instead of earned. You have lost any credibility and respect from everyone that posts on here. It’s people like you that complain about the people who win at Dfs and say it’s not fair. But if you put half the effort into getting better as you do complaining then you’d probably start winning.

  • Galante118

    • Blogger of the Month

    @aka_the_goat said...

    I’m done. You can hash this out on your own and laugh it off and make fun of how unreasonable I’m being. I’m taking it to my state reps and AG Koster. Somehow I don’t think they will find it as funny. Good day gentlemen. Way to represent the community well.

    Can we ban this guy from RG? Dead serious. It’s disgusting and pathetic individuals like this why DFS is under scrutiny. OP and the whiney, misinformed people like him are the reason why I can’t play DFS in NY. It’s absurd.

  • meerkatmreow

    @Olhausen said...

    It’s people like you that lawsuits are filed because thier coffee is to hot and they think they are owed a million dollars.

    To be fair, the McDonald’s coffee thing was completely legitimate when you actually look at the case rather than the PR smear job that happened in the aftermath. Coffee that is a little too hot doesn’t give you third degree burns requiring skin grafts and a week in the hospital

  • aka_the_goat

    You’re insults aren’t helpful. If you think that atitude isn’t as much as the problem as mine is you are misguided. I didn’t even realize this was happening to everyone until reading through this. As much as you think it is, it isn’t about the money. It’s the cavalier atitude that sending people notifications that they have won money when they haven’t isn’t a problem. And the fact that it’s happening to everyone on a large scale would make you think they would want to fix it quickly but they haven’t. Why? Either thy can’t which is concerning or for the reasons outlined above about “near wins” they don’t want to which is concerning. I don’t think DFS should go away entirely but I do think there needs to be more oversight so these things don’t happen. That’s my point. Go ahead and keep ripping me.

  • aka_the_goat

    And I would never vote for Bernie. Or Donald.

  • tratow

    • 2015 DraftKings FFWC Finalist

    Goat, I’m sorry for your frustrations.. You don’t like software handling your money; I wonder, do you have all your money stashed in a mattress? Cause most banks and credit unions I have ever worked at have computer software that handles all your money.. Full proof, maybe, but everything has a glitch somewhere.. I bet you even have a glitch somewhere and you are not a computer software (or maybe you are) but I can tell you that people smoke, drink, do drugs and many see them as “glitches” but alas, they are not getting their panties in a wad over it and overreacting.

    I did not mean to “rip on you” but I will apologize in advance as it seems thats how you are taking this discussion, that you initiated on a public forum.

  • TinkyTyler

    • 93

      RG Overall Ranking

    • Ranked #67

      RG Tiered Ranking

    • 2016 DraftKings FFWC Finalist

    • 2018 DraftKings FFWC Finalist

    @aka_the_goat said...

    You’re insults aren’t helpful. If you think that atitude isn’t as much as the problem as mine is you are misguided. I didn’t even realize this was happening to everyone until reading through this. As much as you think it is, it isn’t about the money. It’s the cavalier atitude that sending people notifications that they have won money when they haven’t isn’t a problem. And the fact that it’s happening to everyone on a large scale would make you think they would want to fix it quickly but they haven’t. Why? Either thy can’t which is concerning or for the reasons outlined above about “near wins” they don’t want to which is concerning. I don’t think DFS should go away entirely but I do think there needs to be more oversight so these things don’t happen. That’s my point. Go ahead and keep ripping me.

    No amount of regulation is going to make any site do what you’re requesting. They’d have to pay out literally hundreds of thousands of dollars, not just your $300. What you’re asking is flat out unreasonable.

    Sure, they should fix it, it sucks, and being upset about it is reasonable. But from my perspective, your reaction is a bit extreme.

  • mannmicj

    For the love of God, please end this thread. DELETE or move to trash can.

  • ebsteelers

    Personally, I’d rather they just get rid of the notifications altogether. If I am able to set a line up, I am perfectly able to check my account the following day to see if I won money or not. I do not need an email 3 am to say You Won!

    Additionally, it is annoying when you get an email saying You Won! when you lost money overall on the night (I understand the email is about the contest) but still annoying to get them. But for me it really isn’t worth going to an AG or anyone like that if it cant be fixed

  • aka_the_goat

    @TinkyTyler said...

    They’d have to pay out literally hundreds of thousands of dollars

    I get that. I realize this can’t happen. I didn’t know at the time of my request for a refund it wasn’t an isolated indecent. WhatI don’t think is unreasonable is for DK to acknowledge that it’s a problem, which it is for the reasons several of us have stated and than get it fixed, neither of which have been done and it doesn’t seem like that should be very difficult. I’m sure you would be upset if a casino sent you a letter in the mail saying come by and pick up x amount of money and got there and there was none. I don’t see what the difference is.

  • aka_the_goat

    @ebsteelers said...

    it is annoying when you get an email saying You Won! when you lost money overall on the night

    Yes it’s very annoying. They are a big enough company they should be working to improve these things and I’m just not seeing any evidence of that.

  • NCRick

    Obviously you are not entitled to any extra money, but certainly worth pointing out the issue. I got fake emails today too, and the notification icon on the site has been bugging out for a week or two. Would like to see it fixed as well but I didnt lose any sleep so far. The notifications are for the last time I won anything. More than likely the glitch is caused by a coding error that fails to reset this variable at some point.

  • TinkyTyler

    • 93

      RG Overall Ranking

    • Ranked #67

      RG Tiered Ranking

    • 2016 DraftKings FFWC Finalist

    • 2018 DraftKings FFWC Finalist

    @aka_the_goat said...

    I get that. I realize this can’t happen. I didn’t know at the time of my request for a refund it wasn’t an isolated indecent. What I want I don’t think is unreasonable. I think DK needs to acknowledge that it’s a problem, which it is for the reasons several of us have stated and than get it fixed, neither of which have been done and it doesn’t seem like that should be very difficult. I’m sure you would be upset if a casino sent you a letter in the mail saying come by and pick up x amount of money and got there and there was none. I don’t see what the difference is.

    Right. Not saying it wouldn’t be annoying and that I wouldn’t be frustrated. Just pointing out that I think it’s an honest mistake, I’m sure it’s on their radar as something to fix, and threatening to take this to some higher level doesn’t really accomplish much of anything.

  • bowens1984

    • 990

      RG Overall Ranking

    • 2014 StarStreet MLB Playboy Mansion Finalist

    • RG Season Champion: NBA

    @aka_the_goat said...

    I get that. I realize this can’t happen. I didn’t know at the time of my request for a refund it wasn’t an isolated indecent. WhatI don’t think is unreasonable is for DK to acknowledge that it’s a problem, which it is for the reasons several of us have stated and than get it fixed, neither of which have been done and it doesn’t seem like that should be very difficult. I’m sure you would be upset if a casino sent you a letter in the mail saying come by and pick up x amount of money and got there and there was none. I don’t see what the difference is.

    You wouldnt find it strange that a casino was giving you money you know you didnt win?

  • bowens1984

    • 990

      RG Overall Ranking

    • 2014 StarStreet MLB Playboy Mansion Finalist

    • RG Season Champion: NBA

    Can a RG admin change this guys username to “aka the woat”?

  • aka_the_goat

    Well in this case I thought I did win. I kept going in and out of the money as I was falling asleep. I knew I had a good team so it didn’t seem unreasonable to think I min cashed.

  • EadesScience

    @TPSC said...

    In the context of DFS, when a player is involved in a contest, and he wakes up to a notification that he’s won, only to find he’s finished just outside of the money, this heightens the near-win effect. The psychology of the near win indicates a change in one’s brain precisely because of the HIGH of thinking you’re winning and then the LOW of losing that win. This is what happens in situations like the OP’s.

    I think that after 30 minutes of reading through all this I tend to side with the thoughts posted above. With this said, anyone that is mentally invested to a degree such as the OP with DFS probably needs to step back and take a deep breath. Further, I would think that a normal enthusiast would not rely on the “You Won” notice to verify a Win. Would you not look at your contest results on DK?

    On another note, I often think that many of you are pretty rough on posters. It might seem stupid or silly to you, but in my opinion there is no need to suggest banning that person from RG over a post that was important to them regardless of how childish it appeared to you or I. The human brain is a very powerful thing and it often codes information in ways that neither you or I understand depending on the person. The quote above and the “near win” has been researched quiet extensively and can have dramatic effects on a human being depending upon their mental state.

  • cAUmberlandtiger8

    Sometimes you have to call people out on their bullshit. We are all guilty of saying stupid things from time to time. Just gotta take your lumps and move on and think more before posting.

  • BigA

  • tvsfrink

    “Sike”? Really?

  • Turn2gold

    I get a email everyday telling me I won …For some reason it cant clear my last win so everyday I get the same 2 emails over and over for about 2-3 weeks now

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