Why can't BetMGM locate me?
If you’ve come across the issue of your location not being able to be picked up by BetMGM, I have a few troubleshooting tips for you below. Know right away that even if your location can’t be picked up, your account balance and any in-progress bets won’t be affected.
Troubleshooting BetMGM location issues
Above anything else, make sure your location services are turned on for BetMGM in the settings of your device. While you might think this goes without saying, it can be an understandably simple mishap that will solve your problem.
The next most basic tips and tricks you can use to try and solve your location issues are restarting your device (whether it’s a phone or computer) and deleting the app (phone only).
Restarting your device and making sure it’s connected to WiFi is a simple fix that won’t take long at all. Across all tech, restarting your device will, more often than not, fix the issue. Deleting the app and reinstalling it is the next resort that doesn’t take long, either. As noted earlier, deleting and reinstalling the app won’t impact your account in any way.
If those basic troubleshooting techniques don’t work, try these options
This first option only applies if you’re on a web browser. If you’re using a web browser, try clearing your cookies and cache. Restart your device, and if that still hasn’t solved it, try a different web browser.
Also make sure you aren’t using a VPN, as this can be a reason for BetMGM’s location services not working properly.
As your final resort, you can contact BetMGM’s customer support for further support. You can see how to contact BetMGM’s customer support depending on your location by clicking this link and referencing the table in the article.
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